EMSK5012: Analysis of Employability Skills, HR, and Career Development

This report provides an overview of human resource management, including its functions and career options. It analyzes the field using Clifton Gallup Strengths and Johari’s Window theory. The report examines the values, ethics, and history of REED and Lotus HR, two UK-based organizations. It discusses the role of a talent acquisition specialist and relevant part-time courses. Furthermore, it highlights the skills needed for success in the sector and the outcomes of the study. The report covers topics like the role of an HR manager, relevant theories, and the application of these theories in the workplace. The report explores the work ethics and values of organizations like REED and Lotus HR, and outlines the skills and abilities required for HR professionals, along with the importance of continuous learning through part-time courses.

Running Head: EMPLOYABILITY SKILLS 0
Employability Skills
Student details:

EMPLOYABILITY SKILLS 1
Table of Contents
Overview..........................................................................................................................................2
1.0 Know Yourself...........................................................................................................................2
2.0 Know Your Sector.....................................................................................................................6
3.0 Let them know you..................................................................................................................10
References & Bibliography...........................................................................................................13

EMPLOYABILITY SKILLS 2
Overview
The following report discuss about the human resource management program, it includes its
functioning and the career options available in the same field. Moving further an analysis is
made over human resource management subject with the help of two popular theories namely-
Clifton gallop strengths and Johari’s window theory. In part, two of the report, values, ethics and
history of two different human resource management organizations in UK are brought into light.
The organizations used for study are REED, London and Anderson Hoare. The report gives
information about role and authority of a talent acquisition specialist within an organization and
the part time courses available for human resource management program. In part three, the report
depicts what skills are required to become successful in the respective sector, it also elucidates
the outcomes learnt from the study conducted.
1.0 Know Yourself
Overview to human resource management
The human resource management program includes study of planning, directing, coordinating
process, which takes place within an organization. Under this management course the role of
Human resource manager and other people related to this branch is studied. The human resource
(HR) manager is responsible for hiring new people for organization, conducting interview,
recruiting people in suitable department, consulting issues with senior executives, and solving
them with strategic planning. All these concepts are very essential to establish a successful
business organization (Noe, et al., 2017).
The people related to human resource profession are counted in the integral part of an
organization. The HR department is considered as the backbone of an organization whose main

EMPLOYABILITY SKILLS 3
aim is to hire quality people who can achieve the company goals. It is the duty of HR manager to
progress programs, which will help in enhancing the relations with employees, and to select
talented people with great qualities. Head of department of human resource management also
pays attention if the employees properly follow the working policies of the company or not. The
HR manager acts as a liaison between the organization and employees. It is one of the most
prestigious post which as per with educational background of human resource management can
apply ( Gold & Bratton, 2017).
Theories related to career development in human resource management
Various theories are propounded which are relevant to the development of an organization, for
instance the Johari’s window theory and Clifton Gallup strength theory. Both of these theories if
followed properly can turn out to be beneficial for a firm in long run.
The Clifton Gallup Strengths comprises of 34 strengths over which an organization should work,
these strengths can be applied over human resource management organization. The strengths are
divided into 4 major parts – first is Strategic thinking which helps in developing new strategies
with senior executives of organization regarding the policies which company can use in near
future. It is seen that HR team build good strategies to keep existing employees engaged in the
organization. Execution is another major part of Clifton gallops strength, execution includes
achievement or accomplishment of the strategies and goals developed by an organization. The
HR management team functions as per these plans and look for people who are hardworking and
productive who can effectively participate in development and growth of the organization.
Influencing, it is the most commonly used strength within organizations. It is the function of
HR department to construct new ways to influence people for working in the organization as
well as it also influences the existing employees by offering them incentives, bonus, convention

EMPLOYABILITY SKILLS 4
trips on achieving targets etc. Relationship building is the most important element for proper
functioning of an organization, the HR department focuses over building healthy relationships,
promoting harmony, positivity and empathy among employees (Jones-Smith, 2013).
Another theory, which is relevant for enhancing the position of firm in market situation, is
Johari’s window theory, as per this theory there are four quadrants, which are helpful in
understanding the behavior of an individual or group of individuals. First quadrant is Open area,
which helps in understanding the needs of an individual, i.e. what are his/her requirements
related to job as well as this helps in understanding intrapersonal requirements of an individual.
Blind area is a feedback opportunity for people working in an organization about an individual
or multiple people, this feedback is given to HR who takes actions as per the situation. This helps
in getting a clarification about where the company policies are lacking. Next on the list is
Hidden area, this factor can be applied onto the team members, an individual who is not good at
a particular task should not reveal it before everyone. This is known as hidden area where fears,
dangers and other disabilities are kept secret as it can influence the reputation of both the
individual and company in market. Last factor is Unknown self, which means that there are
some feelings, activities, abilities, and disabilities, which are not to the person himself, these
abilities, are only recognized with time (Kunc, et al., 2016).
Strengths of Human Resource Manager
As per the above research, these are the following strengths, which should be present in a human
resource manager-
 Positivity- It is foremost responsibility of not only human resource manager but every
worker of an organization to behave positively and try to reduce stress at workplace.

EMPLOYABILITY SKILLS 5
 Relationship Building- As HR department is connected to every person working in the
organization, it becomes essential quality of a HR to build good relations, connectedness
and harmony among employees.
 Strategic planning and execution- HR manager should be capable of developing effective
strategies, which are fruitful in long run, along with the formulation of policies HR
manager should also ensure that these policies are executed properly.
 Achiever and Restorative – People who belong to the HR management should carry
problem-solving attitude, the department has to deal with various issues, which they are
required to solve without being biased.
 Includer- The HRM (human resource manager) should have quality to analyze, if
someone within organization feels left out or is being ignored by coworkers-effective
actions must be taken in regards (Stewart, et al., 2019).
Application of factors of following theories in working of Human resource Manager
These are some of the elements, which can be beneficial for role of Human resource manager-
 Effective communication - Being a human resource manager it becomes the duty of
manager to develop and promote good communication within the organization. This
helps in reducing the chances of conflicts and inaccuracy.
 Discipline within the organization- A human resource manager should keep the team
well disciplined, it brings accuracy and perfection in work.
 Empathetic behavior towards coworkers- It becomes essential to understand situations
from other person’s perspective, empathetic behavior towards coworkers helps in
maintain good relations.

EMPLOYABILITY SKILLS 6
 Leadership qualities with Problem solving attitude- The core function of a human
resource manager is to solve problems within organization without being biased. The
actions taken should be strong and valuable (Alfes, et al., 2013).
2.0 Know Your Sector
Human resource management organizations in UK
REED and Lotus HR are two human resource management organizations in United Kingdom.
REED is a UK based international human resource management firm; it provides services
throughout the globe. Almost every newcomer or experience holder dreams to work with such an
organization. It is a well-known firm in UK, established in the year 1960. Journey of REED will
be remembered, as it was the only consultancy service in UK to launch its website. Like every
other business organization, REED also holds basic values, ethics, and functions according to
them. The values on which REED organization functions are as follows-
 Providing best quality of jobs to jobseekers
 Embrace changes and reforms
 Passionate towards delivering best services
 Working with honesty and positivity
 Donating 18% of the total income for good causes (Reedglobal, 2019).
Lotus HR is a renowned, well-established 25-year-old consultancy service in United Kingdom.
The main objective of Lotus HR is to combine good quality people with the best
organizations within UK. It is highly professional and refreshingly personal HR
consultancy service. These are the ethics, which are followed by Lotus HR -
 Familiar nature with coworkers

EMPLOYABILITY SKILLS 7
 Growth oriented
 Cooperative and understanding
 Developing good relations with the clients
 Providing fruitful Advice and service to people (Lotushr, 2019).
Ethical policies and values
In order to establish a human resource management organization it becomes necessary to
follow certain values and ethics. Each company or firm develops its own ethical policies
and values related to work. Taking the reference from the above-mentioned companies,
these are the following values, which should be kept in mind while constructing the
company policies and values-
 Honesty and punctuality towards work
 Developing good relations with coworkers and client
 Focusing on completion of task on time
 Delivering good of quality services
 Prohibiting activities like cheating and misleading people
Work accountabilities of a human resource manager
A human resource manager holds a responsible and reputable post in the firm. His sole duty is to
direct, synchronize and design the administrative functions of an association. He is the one who
is responsible for recruitment and hiring in an organization. It is the responsibility of a human
resource manager to supervise the functioning of operations, payroll and the recruitment team
(Wilson & John, 2014).

EMPLOYABILITY SKILLS 8
Basic skills required for the post of an event-marketing manager are as follows-
 Minimum 2-3 years of work experience
 Multitasking and strong sense of ethics
 Leadership abilities along with good presentation skills
 Metrics-driven approach for decision making
 Motivating and positive attitude towards work
Required abilities for job of human resource manager
According to the research performed over the job title of a human resource manager, it can be
stated that a person with qualities who can easily handle a team and guide them to regarding
work can be a human resource manager.
As per my curriculum vitae, I am qualified to be a human resource manager. Following are the
qualities, which are present in my LinkedIn profile and CV –
 Teamwork and collaboration
 Time management
 Good communication skills
 Problem solving attitude
 Effective planning and organizing
 Self-management
 Quick learning and cooperative nature
Along with these basic skills, there are some other qualities, which should be present in the
manager like time management skills. Good negotiation skills are also required to be an efficient
HR manager, the manager should know how to deal with issues. Most importantly, planning

EMPLOYABILITY SKILLS 9
strategies with cost and time effective techniques can be a biggest challenge for any manager,
thus this can be the most important quality required for the job profile of human resource
manager. For example, if in an organization a female employee is ill-treated by fellow
employees, she can approach to the person whom she reports and along with him, she can
approach to HR, these matters fall under supervision of HR as the human resource department
ensures policy formulation in an organization.
Courses that can be pursued for acquiring more knowledge
There are various part time courses offered by prestigious universities around the world, which
can be pursued along with the major degree (which the student is already pursuing). Such
courses not only provide knowledge but also leave a good impression in job interviews.
Global Edulink provides the service of E-education for the students who are already pursuing a
degree and along with they want to pursue diploma courses. The course offered by Global
Edulink is “HR and Leadership management”. The details regarding the course are mentioned
below-
 Duration-12 Months (part-time)
 Lecture Day-Thrice a week( online/satellite lectures)
 Duration-Application Form, Statement of Purpose, Passport Copy +Visa Page + 2
passport size pictures + Latest Academic Transcript/Record
 Certifications – Certificate of HR and Leadership Management
 Tuition fees-300 GBP (abbreviation for British pound sterling)

EMPLOYABILITY SKILLS 10
Such courses not only enhance the knowledge rather they also helps in understanding
concepts closely. Learning new concepts of management helps in broadening the thinking
and decision making perspective which eventually helps in dealing stressful situations
properly (Globaledulink, 2019).
3.0 Let them know you
Benefits of networking
Networking is business activity that brings entrepreneurs and businesspersons on a same
platform where they are free to share views, form relationships. It has proved to be a very
effective tool for getting more aware on commercial grounds regarding the human resource
management sector because it helps in strengthening business connections, understanding the
market trend, knowing how to build trust among people and getting new creative ideas to attract
more people towards own firm. During these business meetings various loopholes of other
organizations are identified which can be used as a strength for own business. These meeting
help in understanding the basics which a jobseeker looks for while turning in contact with a
consultancy service.
Networking Event organized in UK
Recently a networking event was held in UK; it was a ‘Volunteering Fair’ where around 80
business organizations assembled on a same platform to offer volunteering programs especially
for students. These kind of networking events helps in understanding the qualities which an
employer or firm owner looks for in an intern or an employee. These events provide a platform
to students in gaining new skills and chance to meet new people from different background.
According to the experience I have obtained, while attending such events the main reason behind
attending the event should be clear in mind (like- seeking for a job, an internship etc.). A person

EMPLOYABILITY SKILLS 11
who is attending networking event should develop contacts with new people; he/she should
know how to highlight their qualities in order to stand out of the crowd (Ford & Mouzas, 2013).
Self-analysis with the help of STAR method
The term STAR stands for situation, task, action and result with the help of this method I have
performed a self-analysis, which helped in acknowledging my basic skills. The analysis I have
made was according to my performance as HR associate for GSM Got Talent. In that event I was
handling the job role of senior team manager (backstage). My job was to supervise the team
working on backstage. During that event because of some communication, error different batch
of contestants was sent on stage instead of the contestant whose name was announced. At that
time, after analyzing the situation, I have to know that the situation needed a frequent action for
this I asked the anchor to make another announcement which managed the situation. Later my
senior of handling the situation without getting nervous or hyperactive also praised me. After this
incident, I got to know that I am capable of handling stressful situations as well. Therefore, I can
assure the REED consultancy service that I will prove to be an asset for their company. I am
capable of handling stressful situations apart from this I am good at multitasking and team
handling which are the most important requirements for the job profile of a Human Resource
Manager (Doll, 2018).
Lessons learnt throughout the study
During the study, as I came across the fact that to become a HRM some of the key skills are
essential like performing various tasks at same time, keeping records of the personnel(s),