Employability and Professional Development in Tourism Industry

This report covers the importance of an employability portfolio, identifying and evaluating current skills levels, and developing skills for the job of tourism manager. It includes a mock application for the job, personal development plan, and references.

Employability and
Professional
Development

Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY ..................................................................................................................................1
Importance of an employability portfolio ..................................................................................1
Identifying current skills .............................................................................................................1
Evidence of current skills levels..................................................................................................2
Application for the specific job in tourism industry....................................................................4
Mock application for the job by attaching CV and covering letter..............................................4
Analysing gaps in skills level and identifying future actions to remedy this skills.....................6
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8

INTRODUCTION
Employability and professional development refers to set of actions which help
individual in order to improve their skill, personal attributes and understandings which helps
them to achieve their goals as well as get employment in top industries (Casinader and
Clemans, 2018).
This report covers importance of an employability portfolio, identification and evidence
of current skills levels of an individual. It further describe individual selected job within tourism
and aviation industry. It also includes individual CV and covering letter and personal
development plan.
MAIN BODY
Importance of an employability portfolio
Employability portfolio is a collected record of an individual which describes individual
skills, experience, knowledge and attributes which required or help them to get specific position
in an industry. It is useful for the employees in order to get focus on their skills in order to get
develop for their future growth in an organisation. It is important for an individual in order to
make their skill more creative for an specific position in an organisation. It is also important for
an employer in order to provide samples of their work to their potential customer (Crisp and
Oliver, 2019). It is helpful or useful for an employee in order to get promotion within in its
organisation by reviewing it. It makes an employee highly productive for its workplace by
highlighting their skills, attributes and knowledge which is good and which need to be improve
in effective manner.
Identifying current skills
Swot analysis is a framework uses to determine internal factors and external factors in
order to create a future plan. This analysis will help me in analysing my strengths as well as
improving my weakness. Identifying my current skills by swot analysis is been evaluated below:
Strengths Weaknesses
 I am good in communication skills.
 I have a good customer service skills
which will help in solving queries of
 I face problem while managing multi
tasks at a same time.
 I am not much familiar with different
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customers.
 I have a good Networking skills which
will help me to interact with other
people more efficiently.
cultures.
Opportunities Threats
 Change to increase my knowledge of
different cultures.
 Change to gain work experience.
 Change to increase my proficiency
level in managing multi tasks.
 Continuous changes in technologies.
 Increase in job competition.
 Unable to communicate in different
languages.
Evidence of current skills levels
Personal skills audit is a process to evaluate and analyse personal skills and abilities. This
analysis will help my in determining my various skills with its proficiency level which will help
me to develop my poor skills in order to achieve career growth in future (Griffin and Coelhoso,
2019). Analysing my personal skills audits in order to achieve growth in my career is being
evaluated below:
Skills Definition Proficiency level
1 2 3 4 5
Customer service
skills
This skills are related to abilities
to solve customer queries while
providing them correct
informations.
✓
Networking skills Ability to convey information
with individuals or segments of
similar interest. This will help
me to easily interact with my
clients and team members.
✓
2

Communication skills Ability to communicate
confidently with others by
having an eye contact. It will
help me to convey my thoughts
and ideas with management,
employees as well as customers.
✓
Flexibility skills Ability to change under some
circumstances. This will aid in
working efficiently while
accepting changes in
circumstances easily.
✓
Organizational skills Ability to effectively use
resources in order to complete
task (Jackson and Tomlinson,
2021). By this I will be able to
organise my work perfectly.
✓
Language skills Ability to speak, read, write and
listen under a specific language.
This will help in communicating
with people of different
languages.
✓
Multitasking skills Ability to manage different task
at a same time while working in
a single task and tracking other
tasks. This will aid in work
proficiency.
✓
Cultural awareness Having knowledge about culture
that is been followed in a
particular region or country.
✓
3

Transparency and
trustworthiness
Being honest as well as ability
to trust others (Khedher,
2019). This will aid in gaining
trust of my clients and
customers which will create a
positive impact in my future
growth.
✓
Leadership skills Capability to organise other
people in order to work together
or to complete a task.
✓
IT skills Having knowledge to work with
technology (Matherly and
Tillman, 2019). It will impact
in adapting technological
changes easily in order to save
time.
✓
Teamwork skills Ability to work with or under a
team. This will aid in working
smoothly with other members in
different aspects like interacting
with them, in decision making
process, exchanging ideas etc.
✓
Application for the specific job in tourism industry
I would like to apply for the job of tourism manager within tourism industry. Tourism
manager is the on who manage local and tourism services, attract visitors, managing budgets,
supervising staff, etc. in effective manner in order make their industry most productive (Peter
and Gomez, 2019). I have degree in the field of business management as well as I also study
tourism course, which is also needed for tourism manager job within tourism industry. I have
strong communication, customer service and teamwork skills which helps me to perform better
as tourism manager. It provides various opportunities to me in order to get develop my career
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and also get known and travel in different countries and places. It also increase my knowledge in
order to get known about different culture and traditions of people that live in other places.
Mock application for the job by attaching CV and covering letter
For the job of tourism manager my Curriculum vitae is mentioned below:
Curriculum Vitae
Xyz
123, abc
London, UK
[e-mail]
Experience
Current organisation (From January 2019)
 Manage various events and also promote them in order to attract more tourist
 Managing company's tourism budget
 Effective coordination with other departments and staff in order to manage their work
 Providing good customer services and solving queries of customers
 Communicate and interact with customers in effective manner
 Managing various tours in different countries
Education
 Masters in Business management from Lmn university(2018)
 Bachelors in Business management from Lmn university(2013)
Achievements
 having an award of best manager from the company owner
 Certificates on participating in various programmes while taking tourism course
Key skills
 Good communication skills
 Confidence
 Effective customer skill
 Team work and Networking skill
For the job of tourism manager in tourism industry my covering letter is described below:
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Dear Mr. abc,
I am applying for the post of Tourism manager in your company
I have 3 years of working experience as a tourism manager in PQRS tourism company and
master and bachelor's degree in Business management along with it I also have certificates on
participating in tourism programmes.
My duties included learning about different tradition and cultures while managing different
touring events as well as manage other function of the organisation. It also includes managing
customer services and solving their queries related to particular tour as well as manage other
staff members in order to perform their work in effective manner. I am very resourceful in order
to manage events and programs that will attract new customer.
I like meet new people and can work in flexible shifts in order to manage customer needs. I also
have good communication and networking skills in order to interact and communicate with
customer in effective and efficient manner, is my speciality and I am very much excited in order
to contribute lot in your company if selected for this position.
You can contact me for an interview by calling on 55-3215852100
Respectfully,
Signature
Xyz
Enclosure: Resume
Analysing gaps in skills level and identifying future actions to remedy this skills
In order to improve my skills level personal development plan is uses and it also help me
to identify future action to remedy this skills. Personal development plan is an important
document for an individual in order to analyse its own skills and required skills for the particular
job which is need to be develop in order to achieve their goals in effective manner (Casinader
and Clemans, 2018). On the basis of my swot analysis and personal audit my personal
development plan which highlights those skills which is need to get develop for the job of
tourism manager are described below:
Skills Actions to perform Importance Time
period
Progress
track
Achievable
6

Flexibility skills In order to improve my
flexibility skills for the
job of tourism manager
I have to be focus on
core values, be open
minded, optimistic and
also accept changes and
adapt them effectively.
It is important
because it help me
adopt changes
easily and also
help me to get
success in my
profession.
3
months
In
process
Yes
Language skills By learning and reading
other language news,
using vocabulary book
for useful words and by
continuous practices
help me to improve my
language skills (Crisp
and Oliver, 2019).
It very important
for the job of
tourism manager
in order to
communicate with
clients of different
places or countries
5
months
In
process
Yes
Multitasking
skills
By performing in
group, taking
responsibilities in order
to perform different
task help me to improve
my multitasking skills.
It is important for
me in order to
perform different
task of the
company
4
months
In
process
Yes
Leadership
skills
By learning from
management and
leadership courses,
helping colleagues by
solving their problem,
by supporting and
encouraging them.
It is important me
in order to mange
and guide my
team members to
perform
effectively
(Griffin and
Coelhoso, 2019).
6
months
In
process
Yes
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CONCLUSION
From the above mentioned report, it is concluded that employability and professional
development is a method which help individual to improve their skills in order to get success in
his career. Employability portfolio is a document which highlights individual skills,
qualification, experience and attributes which is useful in its career development and also help
them to get specific position within a organisation. SWOT analysis help individual in order to
analyse its personal strengths, weaknesses, opportunities and threats. Individual use personal
audit in order to analysis its skills levels. Personal development plan help them in order to
improve their skills.
REFERENCES
Books and Journals:
Casinader, N. and Clemans, A., 2018. The building of the transcultural capacities of
preservice teachers to support their employability in a globalised world: A pilot
study. Intercultural Education. 29(5-6), pp.589-608.
Crisp, G. and Oliver, B., 2019. Re-imagining graduate achievement and employability.
In Education for Employability (Volume 1) (pp. 73-82). Brill Sense.
Griffin, M. and Coelhoso, P., 2019. Business students’ perspectives on employability
skills post internship experience: lessons from the UAE. Higher Education, Skills
and Work-Based Learning.
Jackson, D. and Tomlinson, M., 2021. The relative importance of work experience,
extra-curricular and university-based activities on student employability. Higher
Education Research & Development, pp.1-17.
Khedher, M., 2019. Conceptualizing and researching personal branding effects on the
employability. Journal of Brand Management. 26(2), pp.99-109.
Matherly, C. and Tillman, M., 2019. Linking learning abroad and employability.
In Internationalization and employability in higher education (pp. 11-24).
Routledge.
Peter, A. J. and Gomez, S. J., 2019. Building Your Personal Brand: A Tool for
Employability. IUP Journal of Soft Skills, 13(2).
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(Casinader and Clemans, 2018) (Crisp and Oliver, 2019) (Griffin and Coelhoso, 2019)
(Jackson and Tomlinson, 2021) (Khedher, 2019) (Matherly and Tillman, 2019)
(Peter and Gomez, 2019)
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