Analyzing Employability Skills in Various Industries

The provided document is a collection of references to research papers and articles on employability skills in different industries. The references cover topics such as the importance of employability skills in health management, construction management, engineering, and more. The document also includes a list of sources from academic journals and online resources that provide further information on employability skills. This assignment is likely for students studying business, education, or related fields, and requires them to analyze the relevance of employability skills in various industries.

Employability Skills

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Set of own responsibilities and performance objectives.......................................................1
1.2 Own effectiveness against defined objectives.......................................................................2
1.3 Recommendations for improvement.....................................................................................3
1.4 Motivational techniques which can be used in improve quality of performance..................4
TASK 2............................................................................................................................................5
2.1 Situations to work based problems.......................................................................................5
2.2 Communicate in a variety of styles and appropriate manner at various levels.....................6
2.3 Effective time management strategies..................................................................................7
TASK 3............................................................................................................................................8
3.1 Roles people in a team and process of working together to achieve shared goals................8
3.2 Analysis team dynamics........................................................................................................9
3.3 Alternatives ways to complete tasks and achieve team goals.............................................10
TASK 4..........................................................................................................................................10
4.1 Tools and methods for developing solutions to problems..................................................10
4.2 An appropriate strategy for resolving a particular problem................................................11
4.3 Potential impact on the business of implementing the strategy..........................................11
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................13
.......................................................................................................................................................16

INTRODUCTION
Employability skills are important for an individual to become an employee. It defines
the best knowledge which develops skills and abilities in order to make them employable in an
organization. Skills are important that can provide employment to an individuals is called
employability skills. In organization, manager hires the best person who have best ability and
knowledge to perform well so that they can attain best result(Jones and Iredale, 2010). Present
report is based on Travelodge hotels limited which operate in the hospitality industry of United
Kingdom. This file will discuss about the manager’s roles and responsibilities to attain
organizational objectives in an appropriate manner. The work based problems and their solutions
will also be studied here. Along with that, effective time management strategies will be stated to
attain success in the marketplace. Further, various tools and methods which are used for
development situation is define in this report (Chan Keller, S.2011).
TASK 1
1.1 Set of own responsibilities and performance objectives
Manager duty is based on the structure of hotel. Travelodge sets their budget hotels
which provide best service to their customers. They set various departments such as reception,
accommodation etc. It is manager’s responsibility to provide high quality services in order to
invite a large number of customers. Manager makes the best strategies in their business activities
to attain goals and objectives in an appropriate manner. Being the manager in Travelodge hotel, I
will evaluate of all the workers performance and find various way to motivate their staff who all
are perform best manner regarding their job. I have to enhance their confidence level and skills
which are beneficial for employee and employer. There are some important roles and
responsibilities of manager:
 Performance appraisal: It is the main responsibility of manager in every organization to
make performance appraisal of employees. It is the main duty of manager to evaluate
employee’s performance on regular basis and give feedback. It helps in improving their
performance and gain confidence to attain the best result. Manager of company provides
effective guidance to its employees in order to improve their performance. It is an
effective process to evaluate and improve employee’s performance in the business
organization so that they can attain the set results in an effective manner.
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 Disciplining employees: Manager put their best efforts to maintain discipline in the
working environment. They also give their best to influence employees to work with
discipline. If all employees would perform their tasks with discipline then company can
attain the best results and improve their performance level in an effective manner.
 Employee engagement: It is one of the important responsibilities of manager of company
to keep employees engaged. It defines the relationship between business organization and
employees. Manager creates and provides positive environment which will motive and
encourage to the employees to attain goals and objectives of the company.
 Performance related pay: This process is based on employee’s performance. It is related
to pay system which is set by the manager that will motivate employees to put their best
efforts and perform work with effectiveness. This assists in attaining the success at
workplace.
 Motivate employees: It is the main responsibility of manager that they motivate their
employees to perform well and achieve better objectives in an effectual manner. Manager
of company uses the best and effective tools and techniques to encourage employees in
order to perform better in organization. Without motivation, employees can’t perform
their assigned tasks in the desired way.
In other hand there are some objectives of a manager with helps for organization in order
to get success:
 Consistency
 Maximization of profits
 agonistic benefit
1.2 Own effectiveness against defined objectives
Achieve consistency is the main objective of Travelodge manager. It helps in business
operations, maximisation of profits and get competitive advantage in effective manner. With the
help of successful workforce, Travelodge attain best goals and objectives. As a manager I will
improve my own skills so that I can solve any obstacles without issues. Best communication
skills assist me that I can easily communicate with foreign customers which helps in attaining
best result by them and increase hotel performance at marketplace. As a manager I will hire
educated and able employees who all are done their work effectively. They helps in company n
attaining goals and objectives in appropriate time period. In order to attain higher success I will
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set best policies and strategies in business process that is followed by the employee while doing
their job.
Cut throat competition in organization affect negatively as large number of resources are
invested in this. In this situation I can remain col and can keep patience to handle the situation
for better results. All these condition motivate me to do perform better. As I have knowledge
about different languages, I can increase my this quality by learning new knowledge about other
languages. All this will help me in understanding the needs and wants of customers by better
communicating with them. The main responsibility of me is hire and recruit skilled and qualifies
employees in organization and I will motivate them to do their best in their job profile. I can use
and set best tools and methods which helps me in influencing workers to attain best results.
Performance appraisal helps in me to evaluate employees performance in continuous basis. All
these factors are important for me in better evaluation process and define organization objectives.
The main objective of company to achieve more consistency in order to increase profitability.
Travelodge achieve this objectives in appropriate manner because they have talented employees
which are put best effort in order to attain higher success. They provide best quality of services
which are used by the employee while performing their task inn effective manner.
1.3 Recommendations for improvement
First of all I have to study all the resources and skills which are assist me in taking best
results. I need to increase my knowledge about human resources theories so that I will hire and
recruit right people for right job. Improvement is most important for all type of people which
increase their performance level. It is essential for me to increase my performance and achieve
desirable goals and objectives. I have to learn more languages because in my hotels customers
are comes different places. So that it is essentials for me that I can able to communicate with
them. It will assist me to better understanding customers needs and demands. In order to store all
information about booking, I have to increase my learning power and learn about the new
software. This will helps in organization to attain more sales and profitability level at
marketplace. In other hand I will also increase my marketing skills and get effective result so that
I can easily promote organizational facilities which will attract large number of client in order to
use their service. I have to improve my communication skills to motivate my subordinate to
perform their work in best manner. All these responsibilities are essentials for increasing my
personality which will helps in attaining best goals and objectives in appropriate manner.
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1.4 Motivational techniques which can be used in improve quality of performance
In organization every managers motivate their employee in order to improve their
performance level. Every manager are used best techniques to encourage employees.
Motivational techniques helps in improve quality of performance level of subordinates.
Motivation make positive and effective impact on workers performance. In organization working
environment is important behind better work of employees. There are various techniques which
are used by the manager of the company but it is depend on he or she that they use these
techniques to motivate employees to increase their performance which also increase incentives.
It assist in encourage that they perform and put more efforts to attain bets results in organization.
If manager can use motivational techniques effectively they can enhance and improve employee
performance in order to achieve goals and objectives in effective manner. Some motivational
techniques are used by the leader and manager to get best result by the employees:
Positive running environment: Define positive and healthy environment at workplace which
helps in motivating their employees to get best and appropriate results. Provide best guidance
and better way to perform their task is essential to motivate their employees. Positive
environment give healthy mind which focus on their work and attain higher success.
Setting up goals: Set organizational goals and objectives are more important to every business to
run their business effectively. Goals are achievable by the employees so that they can not
demotivated. They always having positive attitude to increase their knowledge and skills.
Manager set best and desirable goals so that employees are motivated to done their task in
effective manner and make their objectives achievable.
Incentives: With the help of giving incentives to the employees it can encourage them. It is
given by the company for employees hard work so that they perform their task and work in best
manner. Company include in reward system gift cards, cash money and many more so that it will
highly motivated them in order to attain organizational goals and objectives. If employees do
their work with more effectively company give promotion it goods for organization and
employee also to increase their personal growth. Travelodge have good and loyal employees
which increase company goodwill at market place and customers mind also.
Celebrate achievements: In business organization, if employees perform their job and task very
well and achieve effective objectives so its best to celebrate their success with all staff member it
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will assist in motivating them. Company may include employee of the month, it is positive to
employee so that they done their task in best way.
TASK 2
2.1 Situations to work based problems
Effective communication is very important for every organization to attain best quality of
results. In organization there are three levels to done all the works in appropriate manner. First is
top level management, second one is middle level management and last one is lower level
management. In whole organization effective communication is important to solve all obstacles
in its process it helps in understanding customers needs and wants and get higher satisfaction by
them. There are some process which are implementation by the Travelodge in order to solve the
problems:
Identify the issue: The first step of solving the problem, manager identify the main problem
which arise in business process and create hurdle in evaluating it. Identify the main issue is
important and half solution. Manager spent lot of funds to finding the actual problems. After that
they set effective ways.
List the possible solutions: Manager define problems after that they make a list which describe
all that how to solve problem in business organization. It define brainstorming process to
evaluate the best and possible solution and also define many ways to solve the obstacles.
Evaluate the options: After define and providing list of the solution managers evaluate the best
alternative option in order to find better way to solve the problems (Dhiman, 2012).
Select the option: It is the next to select the alternatives option to solve the problems in
appropriate manner. Manager can set their effective process to attain best option to resolve
obstacles.
Implement and monitor: It is a last step to solve the problem and implement in their business
process in continuous basis. It is important step which include and measure the problem and
resolve properly. Manager monitor issues and fine best way to solve which assist in business
process smoothly.
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2.2 Communicate in a variety of styles and appropriate manner at various levels
Communication is essential for Travelodge which assist in understanding customers
needs and demands. Structure of a hotel made big impact on communication process. In business
organization top level management communicate by the meeting and other formal and
professional sessions. They use effective communication process to convey their information.
They use formal structure to flow the useful information which play important role on their
business activity. Middle level of manager get important information by the top level
management which is used in proper manner. It is effective information which is done by the
verbal communication and written communication. Middle level management include
conferences and seminars. It is formal communication with subordinates. In written
communication mailing process is very popular which provide written information and there is
no chance to miss the useful message. In middle level of management most of employees are
work so that manager give information through notice board, big conference and seminar. In this
level some time convey massage in informal because they take best decision in less time.
Letter
Name-
Address-
July 27, 2017
The senior manager
Travelodge Hotel, London
Dear senior manager,
In Hotel we are facing various kind of difficulties which create negative impression and stop in
achieving goals and objectives. In order to don their job effectively we need to proper and best
training to resolve obstacles and perform well. We need to recruit new and educated employees
at vacant position in business organization. We need to renovation in hotel in order to attract
large number of customers and provide best services to them. Kindly resolve these problems in
less time.
Thank you
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Sincerely
Name
Memo
Travelodge
To: Staff
From: Senior manager
Date: 27th July 2017
Re: Obstacles in enterprises
Purpose behind this mail is to inform you about all the issues we are facing at this time in Our
Hotel. At present we are facing shortage of staff and requires manpower. Right now our
building needs some changes to make it an attractive one. Within two or three months
management wants to solve this problem or all issues. Till then we want your support and
patience so please try to cooperate with us.
2.3 Effective time management strategies
Effective time management is essential to attain best results. It helps in doing preplanning
so that they can measure their performance and also define that where they wants to reach. Time
management define systematic process in order to achieve goals and objectives in appropriate
manner. There are some strategies which manage the time of the business organization to done
all the activities:
Set priorities: In order to set time, manager should set the priorities that is related to the
important task which performed by the managers and employees in less time. It assist is attaining
important objectives in appropriate time period.
Use a planning tools: Manager use various planing tools in order to achieve goals and objectives
in less time. Planning tools helps in complete all task according to the set time.
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Manage external time wasters: In order to same time, manager should define time consuming
activities and they tries to eliminate these activities and focus on useful activities which assist in
saving lot of time and get best outcomes.
Avoid multi tasking: The manager of Travelodge tries to avoid multitasking. It is waste lot of
time of business organization. Managers should to set single and one task which helps in
attaining betters and effective results.
TASK 3
3.1 Roles people in a team and process of working together to achieve shared goals
In an every organisation it is very important aspect that leadership should be prevail so
that work of company should be manage in appropriate manner. A good leader is the one which
used to guide his team and provide right direction in order to achieve desire results. The growth
and development of individual as well as company is totally depend upon the strategies
formulated by the team leader against their team. It is said to be most important and difficult task
for any business to make a right and capable team which have ability to face challenges those are
put in front of them. There are various role which are followed under an organisation are:
 Sharper role: In a group people have to perform there role in dynamic and all those
challenges which are come in their ways. The ability to sharper there role in a positive
manner to develop mental attitude and ability to overcome problems those are arises in
achieving the personal as well as organisational goals.
 Implementer role: Those worker which is playing this kind of role in a team because to
get thing done in most appropriate manner. It can be done to transform ideas and thought
into an actual plan. This types of people are slow to accept the changes .
 Finisher role: It can be that aspect of any employees that they should have the ability to
complete the task allotted to them on timely. So that their efficiency should be developed.
They are said to be clean and self-conscious to solve the problems those are arises under
their work.
 Coordinator role: It is traditional team role that are possess by coordinating with each
other. They have great listening skills because of that each and every problem of team are
solved through applying their skill and knowledge under their plan.
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 Monitor evaluator role: These types of people are close and critical thinker in a team. It
carries serious and cautious minded people from the nature. They observe each and every
aspect of the situation make decision according to their observation.
Allocator of resources: These type of people are enthusiastic in nature and have greate
networking skills. They are responsible for allocating resources for the company as they always
remain in search of that which makes him different from other.
3.2 Analysis team dynamics
Team building is an important aspect of a company that are required to be implemented
in order to frame team that would provide positive result in coming time period. By using a team
support an organization can achieve all there target in most effective manner within a fixed
allotted time frame. It is a group of people which are united to work on a common objectives the
target of all of them are based on individual basis. All of them are working to achieve individual
as well as group objectives. The interest of all the team members are common and also the
thinking power is similar. There are some problems that are arises among them. Thus, a team is
formed by developing appropriate strategies and plan that are created in such a ways which
would help them to grow in ability to perform well in an organisation. some of the team dynamic
situation are:
 Forming: under this stages employees are working together and this can not carried for
very long time. The main objectives are fulfil in time this type of team is being formed
and after the completion of the target it is separated. It will help to present positive
attitude and reactions toward their goal and development of the company.
 Storming: Under this kind of process workers are perform in diverse direction and hence
develop a unanticipated problems and conflicts among each other. In this stages so many
types of groups are lead to fail because they can not able to find out the right issues.
 Norming: This is said to be those stages in which all people are started to find out various
problem. Under this every one interact with each other in order to develop a create and
cooperative environment among each other.
 Performing: Under this phase all workers and employees are working in a team to
perform the task those provided to them in a project. With those workers are performing
their role in more appropriate way to attains its target by performing their roles and
responsibilities that are required under an organisation.
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From above mentioned stages a an individual and team are working as a team to complete their
task to establish proper coordination among each other to attain its work and increase their
productivity for long time period.
3.3 Alternatives ways to complete tasks and achieve team goals
There are some various alternatives methods in order to complete the task and attain best
objectives:
Establish guidelines and goals: It is essentials to company to set best goals and guidelines
which define the vision of the team. Managers provide best guidelines for employees to perform
their best in business process to attain higher success.
Clear roles: it is essential for every organization employee roles should be clear. It will reduce
obstacles and knowing the all employees and find out the things which is done by them.
Prepare employees for success: After identify the strength and weakness of the employee
manager assign them task. It will helps in deciding the appropriate task for employees so that
they can done their task easily.
Gives regular feedback: Managers should to provide feedback to their employees which assist in
improving their performance level at workplace in order to attain best success.
TASK 4
4.1 Tools and methods for developing solutions to problems
Travelodge facing different type of obstacles. It will arise risk in their business process
and their workers is also do not their best according to expectation so that they face more and
more problems. There are different method which helps in solving problems:
Five why methodology: It is important tool to solve the problems which is arise in business
problems. It will define effective solution which assist in solving it in effective manner.
The Deming shewart: It is related to do plan then execute and implement which is important part
to do continuously improvement in their process.
The eight Discipline methodology: It is based on the team which is used by the organization to
resolve the obstacles. It is a systematic process which is relates to the statistical techniques in
order to solve the problem.
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Appreciative inquiry: It is a modern techniques which is used by the business organization to
solve complex obstacles. This techniques is based on Discover, design and dream to solve the
problems.
Kaizen: It is one of the best and important tools which is used by the organization in order to
solving the problems. The main objectives of this tools to get continuous improvement.
4.2 An appropriate strategy for resolving a particular problem
In every organization many and various problems are arise while doing business activities
these obstacles are resolved by the manager in various steps:
Identify the problems: The first step of resile the problems is identify that what is main problems
in an enterprise which create more hurdles in business operation.
Identify the main cause: It is the second step of problems solving it is done by the managers that
what are the reason behind the problems (Benson, Morgande Guzman, Choi, 2013).
Identify the alternatives: In order to define the alternative solution which is dome after the
identify the problems. Managers used brainstorming activity to find the maximum solution of the
problem.
Select the best possible alternatives: After define all the alternative option, organization choose
best alternatives to resolve the problems.
Implement: It is the last step which helps in solving the problems and implement in their
business process.
4.3 Potential impact on the business of implementing the strategy
The strategy is used by the organization to fulfil the task in appropriate manner. Business
organization should to do research in order to choose best strategy which helps in completing
their process. There are various way which affect the business process:
Goals: Selected strategy which is used in the business organization which affect on the whole
process. In an enterprise goals may be long term and short term. It can achieved by the manager
with the help of selecting best strategy (Filippaios, 2014).
Motivation: when manager set best strategy for doing the task in effective manner so that they
can motivate their employee in order to perform well in their business process to attain success.
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CONCLUSION
In the above mentioned report can be concluded that employability skills are important
for an individual to increase their knowledge in effective manner. According to this report
discussed about that how a leader and manager use motivation tools to motivate their employees
in order to perform their best. Different type of communication process are essential to provi9de
useful information to employees and employer which helps in reducing the obstacles and attain
best outcome. It will assist in increasing the profitability level of the company. Team dynamics
are important for getting higher success at marketplace. Travelodge adopt various strategies to
improve employee performance which also increase company goodwill in appropriate manner.
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Online
EMPLOYABILITY SKILLS. 2017. [Online]. Available
through:<http://www.youthcentral.vic.gov.au/jobs-careers/planning-your-career/
employability-skills>. [Accessed on 27th July 2017].
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