Employability Skills Assignment : Travelodge hotel
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Added on 2020-12-10
Employability Skills Assignment : Travelodge hotel
Added on 2020-12-10
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EMPLOYABILITY SKILLS
Table of Contents INTRODUCTION...........................................................................................................................3 TASK 1............................................................................................................................................3 1.1 Responsibilities and performance objectives...................................................................3 1.2 Effectiveness of Marketing Manager against defined objectives.....................................4 1.3 Recommendations...........................................................................................................5 1.4 Motivational techniques..................................................................................................8 TASK 2..........................................................................................................................................10 2.1 Work based problems and their solutions......................................................................10 2.2 Formal letter and memo..................................................................................................11 2.3 Time management strategies..........................................................................................12 TASK 3..........................................................................................................................................13 3.1 The roles people play in a team and how they can work together to achieve shared goals13 3.2 Analyse team dynamics..................................................................................................14 3.3 Suggest alternative ways to complete tasks and achieve team goals.............................16 TASK 4..........................................................................................................................................17 4.1 Evaluate tools and methods for developing solutions to problems of Travelodge Hotel17 4.2 Develop an appropriate strategy for resolving a particular problem of labour turnover at Travelodge Hotel..................................................................................................................18 4.3 Potential impact on the business of implementing the strategy. By considering both financial and non-financial impacts on the business............................................................19 CONCLUSION..............................................................................................................................20 REFERENCES..............................................................................................................................21
INTRODUCTION Employability skills are traits and core skills needed in every job position. It includes effective communication, team work, critical thinking, etc. which are common skills that shuffle person employable. Sometimes it known as job readiness or foundational acquisition. These skills allow people to work well and help the other once. Through having these quality's person resolve the issues that set them into work environment. This report is based on Travelodge hotel that is located in Thames, UK. In this report will explain the set of person performance objectives and responsibilities and measure their effectiveness against performance objectives. It also defines the recommendations for development and used of motivational methods for improving quality of performance. Furthermore, this study explains the solution to work-based issues and different style of communicating and appropriate manner. It justifies the people role that they play in team and identified team dynamics. TASK 1 1.1 Responsibilities and performance objectives Travelodge hotel leads all over the hotels business in UK, that build their positive image in business world. Each and every department of its business help them to make these successful. I am the head of Organization marketing department and the directing person of whole function of marketing I give my support to manage all activity of this level. Responsibility as marketing manager I am responsible for making decision to run business effectively that help to increased profitably and business growth. It is my responsibility that I need to focused on indirect and direct relationships between employee's and others. The biggest responsibility of my job role is I need to make plansaccordingto government lawsand legislationspoliciesthatmake people comfortable in workplace. The most important thing of my job is that I need to identify the target people for understanding their preferences that help me in the process of marketing. I am managing all the marketing activities in marketing department that help different departments of Travelodge hotel to run their business effectively and increased their growth as well.
It is my responsibility to maximize the business profit margin by arrange events like seminars,exhibitions,salesconferenceorconsumerhospitalityevents.Ihavemany responsibilities in Travelodge hotel towards enterprise and marketing employees as I am responsible for coordinating with each one of them. This is my duty to control credit policy of company and also the price of marketing functions.The most important responsibility of the job position that I need to be flexible in any working environment of the organization. Performance objectives According to my job position in the organization I have my goals and objectives which I need to achieve for making Travelodge hotel business more successful against to its business competitors. Fulfilment of the requirement of customer's is the aim of my profession thus, for that I make plans or strategies to meet the expectation of people. This the main motive of job is to make an effective team of marketing department which support during the process of marketingproductsandservicesoforganization.Performanceobjectivesarespeed, dependability, quality, cost and flexibility. Setting and monitoring performance objectives. To focus on salary levels of employee's and give them bonus payment that develop their interest of work and improve work performance quality. To give effective training that is essential for developing their skills and minimize weaknesses. To find ways for improving my work performance. 1.2 Effectiveness of Marketing Manager against defined objectives Strength Thus, asmarketing manager my performance objective is based on monitoring of marketing team which will assist in outlining performance appraisals where I need to focus on fair evaluation. As per this in my opinion I am unbiased manager which helps me in boosting morale of every person equally. It is my major strength which helps me in meeting this objective and aid in fair monitoring.Through, evaluate worker's performance I can understand the point where they need to improve it or developed. This is my strength that I can perform my work without depending to other people and complete it at appropriate time frame. Flexibility is an ability of my job role I can operate my any situations and adjust in any environment of Travelodge hotel. Creativity help in the process of developing promotional strategies for
products and services. This will support the other people in workplace by having various types of personalities. The biggest strength of my duty that I am very passionate about my job. This will move my career towards the way of success, even in the time of competition in business. Flexibility help to adjust in any environment of workplace that has been developed through external and internal factors which influence on organization business performance. Weaknesses Director of marketing department in Travelogue sometimes I cannot successfully operate the time management function that impact negatively on my job profession. Sometimes I might be feeling very low in the process of making low budget marketing strategies. That will directly affect the business growth and profitability. Time management and strategic planning is the most important things that I cannot to achieved on proper time period that also impact on my team members working efficiency. The biggest weakness that I faced in my profession which is communicating with worker's at workplace in Travelodge hotel. All the weaknesses affect my image and business growth directly that might be minimize profitability and productivity of firm. The most common weakness of my job profession is low confidence level and lack of communication. Focusing on salary level and training objective is very effective for business growth and employee's skills development. SkillsHow I am 1 highest 6 lowest 1 2 3 4 5 6 How I want to be 6 highest 1 lowest 6 5 4 3 2 1 Time managementMy current rating is 4. I am unable to manage my time for completion my work. Mypresentratingis4.I improve my time management skill. CommunicationMy current rating is 5. I am unabletomakeeffective communication with staff. Mycurrentratingis6.I developmycommunication skill more than now. Low ConfidenceMy current rating is 3. I cannot focusonmyworkbylow confidence level. I want to reach to ranking 6, I want to perform my work with full of confidence.
1.3 Recommendations BasesImportance of skillsStrategyTime frame ConfidenceI have to focus onmytime management andhaveto focuson differentways toeffectively managemy time.Ishould prioritize wise, the thing which areimportant shouldbe completefirst and the things which are less importantcan becompleted at last. I should plan ahead thatistothinkin advance what is to be done and work as per the schedule. I have to eliminatethe distractions that hinder my time management process. I should focus on the goals and try to achieveitwithina given period. I should groom myself and dress nicely and think positive. I should develop confidence in my marketing decisions and should deal with the marketing problems confidently by taking it as a positive and try to solve it confidently. 2 weeks. Lack of Communication Ishoulddevelopmy communicationskills becauseIhave Icanimprovemy communicationskills bylearningthenon- 1 week
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