Employability Skills in Health and Social Care: A Case Study of Hounslow West Care Home

Running head: EMPLOYABILITY SKILLS
Employability skills
Name of student
Name of University
Author note

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EMPLOYABILITY SKILLS
Table of Contents
Introduction......................................................................................................................................3
Task 1 Determining own responsibilities and performance............................................................3
1.1 Develop a set of own responsibilities and performance objectives.......................................3
1.2 Evaluate own effectiveness against defined objectives.........................................................5
1.3 Make recommendations for improvement.............................................................................6
1.4 Application of different motivational strategies for improving the quality of performance. 7
Task 2 Developing interpersonal and transferable skills.................................................................8
2.1 Developments of solutions to work-based problems.............................................................8
2.2 Different communication styles at various levels..................................................................9
2.3 Identifying the most suitable time management strategies..................................................10
Task 3 Understand the dynamics of working with others.............................................................10
3.1 Roles played by the health care professionals in team building activities to achieve shared
goals...........................................................................................................................................10
3.2 Analysis of team dynamics..................................................................................................12
3.3 Alternative ways to complete tasks and achieve team goals...............................................12
Task 4 Be able to develop strategies for problem solving.............................................................13
4.1 Evaluate tools and methods for developing solutions to problems......................................13
4.2 Identification of a particular business problem and resolving strategy...............................14

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EMPLOYABILITY SKILLS
4.3 Evaluating the impact of implementing the strategy on the business at Hounslow West
Care Home.................................................................................................................................15
References......................................................................................................................................16

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EMPLOYABILITY SKILLS
Introduction
Employability skills are different types of skills that are applied for different types of jobs
. These kinds of skills could be stated as the major skills because it could enhance the
competency skills of the workers and even manage transferrable skills, furthermore make
individuals capable of performing to their potential. The health and social care organisation
chosen here as the case study is West Hounslow Care Home’ and here I have been appointed as
the senior health care support worker to manage the organisational functions and meet the health
care requirements. This will be done to treat the individuals suffering from dementia, learning
disability or illness or any her mental health illness and my roles and responsibilities will
increase because of getting selected as the Care Home manager (Armstrong and Jackson-Smith
2013). The topic will be prepared to assess my won responsibilities and develop various
employment applications and training materials, both for recruitment and selection of new
employees and ensuring professional development at a faster rate.
Task 1 Determining own responsibilities and performance
1.1 Develop a set of own responsibilities and performance objectives
While working within a health and social care setting like West Hounslow Care Home,
there are various roles and responsibilities that are needed to be done for fulfilling the
organizational requirements effectively. The functions and responsibilities associated with the
job role have been related to the proper treatment procedures in order to make the individuals
suffering from dementia and other mental health problems recover quickly (Bakker-Pieper and
de Vries 2013). It would also be important for the care workers to establish good relationship

Health and
Social Care

Contents
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Introduction
Employability or 'delicate abilities' are the structure squares of your vocation. The media
habitually run stories on how these abilities are deficient in school-leavers, graduates or
potentially those generally in business. Associations invest a great deal of energy and cash
preparing staff, not in work explicit regions but rather overall and essential skills.In seasons of
high joblessness, businesses have more selection of candidates and will support those with
balanced employability abilities. This reflective report may cover all my personal skills which
are developed through task.
Main body
Great relational abilities permit you to take part successfully as an individual from a
group, fulfill clients' and customers' assumptions, arrange, settle on choices and tackle issues
with others, and by and large work viably with different representatives. There is a scope of
regions covered by relational abilities, including: Relational abilities - these are the abilities
needed to communicate or get messages precisely to and from others by talking or recorded as a
hard copy, without false impressions (Best and Williams, 2019).
These abilities include: Verbal Communication – or the words that we use, regardless of
whether vis-à-vis or recorded as a hard copy. The harmony between vis-à-vis and recorded as a
hard copy is probably going to change in various positions, yet barely any, won't need basically a
portion of each sort of correspondence; Non-Verbal Communication – for sure we impart
without words, for instance through non-verbal communication, manner of speaking, or even
emoticons; and Tuning in – how we take in and afterward decipher the verbal and non-verbal
messages sent by others, remembering for composing.
Passionate knowledge – or the capacity to perceive, comprehend and deal with your own
and others' feelings, and use them decidedly to accomplish the ideal results ((Chen and While,
2019). Not every person is needed to work in an affectionate group—notwithstanding the
language utilized in numerous associations—yet the capacity to work well in a gathering is an
indispensable ability in many positions.