Employability Skills - Travelodge Hotel
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Added on 2020-02-05
Employability Skills - Travelodge Hotel
Added on 2020-02-05
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EmployabilitySkills
Table of ContentsINTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................31.1 Set of own responsibilities and performance objectives........................................................31.2 Own effectiveness against defined objectives.......................................................................41.3 Recommendations for improvement......................................................................................51.4 Motivational techniques used to improve quality of performance........................................6TASK 2............................................................................................................................................72.2 Communicate in a variety of styles at various levels............................................................72.3 Time management strategies.................................................................................................8TASK 3............................................................................................................................................83.1 Roles people play in a team...................................................................................................83.2 Analyze team dynamics.........................................................................................................93.3 Alternative ways to complete tasks and achieve team goals...............................................10TASK 4..........................................................................................................................................114.1 Tools and methods for developing solutions to problems...................................................114.2 Appropriate strategy for resolving the problem of labor turnover......................................114.3 Impact on the business of implementing the strategy..........................................................12CONCLUSION..............................................................................................................................12REFERENCES..............................................................................................................................14
INTRODUCTIONEmployability skills refer to the ability required by individual for working in a businessenterprise and also accomplish assigned job roles. However, it is essential for individual tocontinuously enhance their employability skills in regard to enhance the performance level andattain desired objectives. Main focus of this study to helps individual to obtain honedemployability skills required for effective employment. Being working as a manager inTravelodge hotel it is essential for them to own effective communication skills in order tomotivate and inspire their team to be the best (Weinberg, 2002). It also assists them to enhancethe sales and profitability of firm and meet desired targets. Above all skills are required to beobtained by the manager of Travelodge hotel in order to maximize the needs of customers,ensuring they are happy and visit Travelodge again and again. The present study is being focusedin order to obtain information regarding different aspects of employability skills. It also helps indetermining own responsibility and performance, development of interpersonal and transferableskills, team dynamics and strategies involves to resolve problems. TASK 11.1 Set of own responsibilities and performance objectivesWithin Travelodge hotel, I have been appointed as a sales manager who is responsible forattracting potential customers and turning them into successful sales. Following are myresponsibilities as a sales manager-Developing advertisement to attract potential customers for generating sales.Visiting regular business clients in order to inform them about current offer and schemeson group booking and using other facilities provided by hotel (Trought, 2012).Designing price quotation as per the customized demand of clients.Collecting information about the market and customers in order to develop relevantstrategies.Presenting business at different platforms such as trade fairs, exhibitions etc.Assessing new market along with idea of expanding the operations in market.Recording the collected sales information and sending the same to hotel.
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