1ABSENTEEISM Table of Contents Introduction................................................................................................................................2 Purpose statement...................................................................................................................2 Research aim and objectives..................................................................................................2 Research questions.................................................................................................................3 Literature Review.......................................................................................................................4 Absenteeism...........................................................................................................................4 Causes of absenteeism............................................................................................................4 Illness or injury......................................................................................................................4 Home circumstances..............................................................................................................5 Non sickness...........................................................................................................................5 Health status...........................................................................................................................5 Salary......................................................................................................................................6 Absenteeism cost....................................................................................................................6 Research methodology...............................................................................................................8 Introduction............................................................................................................................8 Paradigm of enquiry...............................................................................................................8 Research philosophy..............................................................................................................9 Research approach.................................................................................................................9 Research strategy.................................................................................................................10 Data collection.....................................................................................................................10 Sample selection...................................................................................................................11
2ABSENTEEISM Data analysis technique........................................................................................................11 Ethical issues........................................................................................................................12 Research Timeline................................................................................................................12 Reference List..........................................................................................................................14
3ABSENTEEISM Introduction The absenteeism among the employees is costly within the organizational structure, as it results in lower rate of productivity. The high rate of absenteeism within the organization will have a greater impact on the cost that has to be borne by them (Lofstrom, Bates and Parker 2014). The direct cost for the organization that they have to provide for the absenteeism of the employees are the sick pay, loss of production and the covering up of the work with the help of supporting staffs. The indirect cost that needs to be borne by the organization is lower morale that is present within the employees due to the sickness, which results in lower level of customer satisfaction (Aghion, Hemous and Kharroubi 2014). The other effects of absenteeism is that it hampers the flow of work, which reduces the quality of work within the organization. Purpose statement The purpose of the research process will be to investigate the reason behind the high rate of absence within the industry. The research will be identifying the main causes that lead to the higher rate of absenteeism within the organizations so that proper recommendations can be provided to mitigate it. It will also deal with the major causes that lead to a higher rate of absenteeism within the organization, which hampers the level of productivity (Baldamus 2013). Research aim and objectives The research will be based on the following aims and objectives: ď‚·To investigate the factors that lead to high rate of absenteeism within the industry ď‚·To analyse the problems that are faced by the organization due to higher rate of absence ď‚·To analyse the cost that the organization incurs due to high rate of absenteeism
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4ABSENTEEISM ď‚·To recommend strategies so that the organization can manage the rate of absenteeism and increase its effectiveness Research questions The research will be based on the following questions: 1.What are the factors that lead to a higher rate of absenteeism within the industry? 2.What are the problems that are faced by the organization due to high level of absenteeism? 3.What are the strategies that can help in mitigating the rate of absenteeism within the organization?
5ABSENTEEISM Literature Review Absenteeism It can be defined as the time that is lost due to the sickness or other reasons for which the organization has to make a payment to the employees. It also includes different variants such as involuntary and voluntary absence (Gosselin, Lemvre and Corneil 2013). The involuntary absence is the situation where the employees are genuinely suffering from some ailments and are not able to able the work whereas the voluntary absence is when the employees do not have the motivation to attend the work within the organization (Kocakulah et al. 2016). Causes of absenteeism The rate of absenteeism among the employees may be unplanned or planned in nature and may result in long or short-term. The absents that are made on a short term basis is due to the genuine sicknesses or may be due to other issues that may prevalent within the family members. The long term absence from the work place may result due to the negative feelings that the employees may develop within the organization or due to the case of genuine illnesses (Wada et al. 2013). Illness or injury The most common form of absenteeism from the work place by the employees may result due to illness such as cold or stress from working within the organization. The development of stress may be due to the pain on the body parts of the employees that may be developed during their course of work. This may result in taking leaves from the organization so that they can be fit and join back the services so that they can serve in a better manner (Cucchiella, Gastaldi and Ranieri 2014).
6ABSENTEEISM Home circumstances AccordingtoasurveythatwasconductedbyCIPDin2004,itshowedthat circumstances in the homely environment of the employees were an important factor that caused a high rate of absenteeism among the employees. The care of the elderly people and the sick children are an important part in the lives of the employees, which showed their inability in attending the work (Vuong, Wei and Beverly 2015). Most of the female employees were absent due to the increase in the size of the family along with the dependent children that were present in the houses. The survey conducted by Industrial Society showed that more than half of the managers were absent due to the persistent sickness hat was present amongtheirfamilyalongwiththeirdomesticresponsibilities.Theleadingcauseof absenteeism was due to the difficulty that they had with the small children, as they were dependent on their parents (Zander et al. 2015). Non sickness There has been a high rise in the absenteeism of the employees due to non-sickness related problems as well. It was seen that the dissatisfaction among the employees regarding the work that they were doing within the organization is a major cause for the rise of absenteeism in the work place. The repetitiveness of the task that are being given in the work place to the employees may lead to dissatisfaction, which may result in frequent rate of absenteeism. Apart from the repetitive structure of the job, the employees are also absent due to the excessive hours that they have to work apart from their normal shift timings. This results in exhausting their health, which also leads to a higher rate of absenteeism (Jurado- Gámez et al. 2015). Health status The status of health among the employees is a major factor, as poor health among the employees lead to a higher rate of absenteeism. The people who are ill on a chronic manner
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7ABSENTEEISM may be absent more than often within the organization due to the daily check-ups that they need to do. The employees with better health may result in decreasing the rate of absenteeism within the organization. The absence among the employees may result due to the illness or the physical disease that the employees are suffering, which needs to be taken in to account by the organizations (Asfaw, Chang and Ray 2014). Salary Another major factor for the cause of absenteeism among the employees is the remuneration that is being provided to them. Most of the employees may feel that the remuneration is not up to the standard or according to their level of skills and knowledge that they possess within the organization (Bierla, Huver and Richard 2013). The salary that needs to be provided to the employees has to be similar to the other organizations that are within the industry. If this factor is not taken in to consideration, it may result in causing a higher rate of absenteeism among the employees, as they would want to switch to another organization within the industry. This will affect the productivity level of the organization, as most of the employees will not be motivated to continue their performance within the organization (Belita, Mbindyo and English 2013). Absenteeism cost A survey that was conducted in the United Kingdom showed that the rise in the numberofabsencesamongtheemployeesresultsinincreasingthecostwithinthe organisation as well. These costs are not only related to financial but are non-financial costs as well. The financial cost that are incurred by the organizations are that they need to pay salaries to the employees during their period of absence (Sharma, Singh and Kishore 2014). These employees are not productive during their absence from the organizations. The non- financial costs that the employers have to bear is that the morale of the employees who are present are low, which needs to be boosted due to the rise in the rate of absenteeism. When
8ABSENTEEISM the costs are calculated at the end of the financial year, it can be seen that there is an increase in the occupational sick pay, which the organizations need to bear such as the statutory sick pay (Zander et al. 2015). The cost of labour that is being replaced and the overtime that the employees were doing in the work place accounted for less that 50 percent. One of the most important cost that needs to be borne by the organization for absenteeism is that the labour needs to be replaced. This may lead to a double payment to the employee, as the person with the required skills and knowledge is not present within the organization (Wada et al. 2013).
9ABSENTEEISM Research methodology Introduction The use of the research methods within the process helps in collecting the information that are relevant so that it can help in defining the research variables in a proper manner. This chapter highlights the appropriate research methods that will help in achieving better outcomes for the process. It will highlight the research philosophy, strategy along with the method of collecting the data and the process of analysis (Mackey and Gass 2015). Paradigm of enquiry The paradigm of the research will help in understanding the nature in which the research will be conducted. There are basically three types of paradigms such as ontology that helps in understanding the nature of reality. In this process, the duty of the researcher is to identify the reality that is present within the process of the research. This can be achieved by breaking down the variablesthat are present within the process of research. The epistemology type of the research paradigm allows the researcher in testing the statements in an empirical manner (Glesne 2015). In this process, the statements need to be verified through the data so that the objectives taken up in the process of research can be tested as well. It also takes in to consideration the interests and the feelings of the researcher while the test are being done. The axiology method of research paradigm allows the researcher in gathering the data so that the objectives of the process can be met by analysing it. This study has to be done by using the theories, knowledge background along with the hypothesis that has been taken up in the process of the research (Taylor, Bogdan and DeVault 2015). This particular research will be using the axiology paradigm where the researcher will be achieving the objectives of the process of research by testing the hypothesis that will be taken up for the research so that finite conclusion can be reached for the research.
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10ABSENTEEISM Research philosophy It is the process through which the information regarding the research are developed. It also allows the researcher in gathering the information that are authentic in nature and are according to the topic of the research. The most common types of philosophies used in the process of research are positivism, realism and interpretivism (Brinkmann 2014). The positivism philosophy allows the researcher in collecting the data that are based on facts so that it can result in enhancing the quality of the research. The philosophy known as interpretivism allows the research to be done by gathering the data that are constructed in a socialmanner. Thephilosophy known asrealismisa combinationof theother two philosophies, as it allows the researcher in collecting the information that are constructed in a social manner and are based on facts as well (Flick 2015). This process of research will be conducted based on realism philosophy, as it will allow the researcher in collecting the information that are based on facts and are socially constructed as well. Research approach The approach of the research will allow the researcher in gaining better knowledge regarding the topic that has been taken up in the research. The approach of the research depends mainly on the variable and the topic that has been taken up for the research. There are two types of research approach known as inductive and deductive approach (Silverman 2016). The inductive approach helps the researcher in developing new theories and models so that the information can be collected with respect to the variables present in the research process. It helps the research to be done in a specific manner. The deductive approach on the contrary, helps the researcher in taking up the models and theories that are already published so that it can provide necessary information regarding the research topic (Vaioleti 2016).
11ABSENTEEISM This particular research will be based on deductive approach, which will allow the researcher in saving the expenses and the time for the research by using the models and theories that are already published so that relevant information can be collected for the research process. Research strategy The use of the proper research strategy allows the researcher in using the information that are more specific and are according to the topic that has been chosen for the process of research. The most commonly used strategy for the process of research are case study, interview, focus groups and surveys. The secondary process of research that will help in collecting the information in an authentic manner is through the use of case studies and focus groups (Smith 2015). The research that uses the primary method in collecting the data can be done with the help of surveys and interviews. This method can be used with the help of a set of questionnaires that are organized in a proper manner. The questionnaires are provided to the target sample so that their responses can be collected in a proper manner. The collected of the responses will allow the researcher in using the primary method where it will be analysed with the help of certain tools (Panneerselvam 2014). This particular research will be using the primary method of gathering the data so that the responses can be analysed by the researcher and the outcome of the research can be provided as well. Data collection It is one of the most important method, as it allows the researcher in understanding the proper methods that will allow in collecting the data properly. It is important to the researcher in using the primary and the secondary method of collecting the data so that proper information can be used regarding the topic that has been selected in the process of research
12ABSENTEEISM (Gast and Ledford 2014). The secondary sources are known as qualitative data that are used in the research process are the books, journals and the articles that are authentic and are relevant to the topic taken up for the research. The primary method of collecting the data will be based on the surveys that will be conducted by the researcher (Neuman and Robson 2014). It will allow the research in framing a set of questions regarding the topic that is taken up for the research so that the responses that will be collected can be analysed in a better manner This will allow the researcher in providing the recommendations for the gaps that has been identifiedinaneffectivemannerwithintheresearch.Thisprocedureisknownas quantitative, as the responses that are collected are done by using quantitative measures (Tarone, Gass and Cohen 2013). Sample selection The sample has to be selected in a proper manner so that it can help the researcher in collecting the data is a proper manner. This will allow the researcher in analysing the responses so that the quality of the research can be increased (Bauer 2014). This particular research will be done by taking in to consideration 100 employees who belong to five different organizations. The questions that will be provided by the researcher will be with respect to the rate of absenteeism that are frequent in the organization. According to Tuohy et al. (2013), the responses need to be gathered in a proper manner and the researcher will be using the probability random sampling technique so that all the participants have an equal chance of being selected in the process of the research. This technique will allow all the participants to be a part of the research process so that the data can be transparent in nature. Data analysis technique It is an important process for the researcher, as it will allow them in analysing the data in a proper manner. The data that will be collected through the responses of the participants will be analysed with the help of SPSS tool. This tool will help in providing a descriptive
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13ABSENTEEISM analysis and Chi-Square test will be conducted. The Chi-Square test of Pearson will help in providing the association between the dependent and the independent variable in a statistical manner (Reynolds et al. 2014). Ethical issues The research will be done in a successful manner by taking in to consideration the ethics that the researcher needs to follow.To ensure that the research will be done in a proper manner, the respondents who will participate in the process of research will not be forced so that it can help in collecting the responses in a proper manner. The respondents will not be harassed physically or mentally for answering the questions, as it may deviate the responses from the main topic of the research. Additionally, the respondents will be free in selecting their choice of answers so that their perspectives can be understood in a better manner. The data that will be collected will be used only for the research purpose and not be provided commercially. The responses will be destroyed once the process of research has been completed in a successful manner. Moreover, the data will be protected under the Data Protection Act so that unauthorised people cannot access it. Research Timeline ActivitiesMonths 6Month s 12 Month s 18 Month s 24 Month s 30 Month s 36 Month s 42 Month s 48 Month s 54 Month s 60 Choosing the topic Getting approval Arranging theresearch methods
14ABSENTEEISM Secondary data collection Literature review Interpreting the data Findingsof the data Preparing final report The topic of the research needs to be chosen firstly after which the necessary information has to be collected. The researcher needs to identify the proper methodological tools that needs to be used so that it can help in collecting the relevant information in a proper manner. The procedure of collecting the data will allow the researcher in proceeding with the task where the secondary sources of data will be used to conduct the review of literature. After the literature will be completed, the researcher will identify the gaps that are present so that the questions of the research can be framed in a proper manner. The data that will be collected through the primary sources will be analysed using the software so that proper conclusion and recommendation can be provide to the process of research.
15ABSENTEEISM Reference List Aghion, P., Hemous, D. and Kharroubi, E., 2014. Cyclical fiscal policy, credit constraints, and industry growth.Journal of Monetary Economics,62, pp.41-58. Asfaw, A.G., Chang, C.C. and Ray, T.K., 2014. Workplace mistreatment and sickness absenteeism from work: results from the 2010 National Health Interview survey.American journal of industrial medicine,57(2), pp.202-213. Baldamus,W.,2013.Efficiencyandeffort:Ananalysisofindustrialadministration. Routledge. Bauer, G. R. 2014. Incorporating intersectionality theory into population health research methodology: challenges and the potential to advance health equity.Social Science and Medicine,110, 10-17. Belita, A., Mbindyo, P. and English, M., 2013. Absenteeism amongst health workers– developing a typology to support empiric work in low-income countries and characterizing reported associations.Human resources for health,11(1), p.34. Bierla,I.,Huver,B.andRichard,S.,2013.Newevidenceonabsenteeismand presenteeism.The International Journal of Human Resource Management,24(7), pp.1536- 1550. Brinkmann, S. 2014. Interview. InEncyclopedia of Critical Psychology(pp. 1008-1010). Springer New York. Cucchiella, F., Gastaldi, M. and Ranieri, L., 2014. Managing absenteeism in the workplace: the case of an Italian multiutility company.Procedia-Social and Behavioral Sciences,150, pp.1157-1166.
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16ABSENTEEISM Flick, U. 2015.Introducing research methodology: A beginner's guide to doing a research project. Sage. Gast, D. L., and Ledford, J. R. (Eds.). 2014.Single case research methodology: Applications in special education and behavioral sciences. Routledge. Glesne, C. 2015.Becoming qualitative researchers: An introduction. Pearson. Gosselin,E.,Lemyre,L.andCorneil,W.,2013.Presenteeismandabsenteeism: Differentiatedunderstandingofrelatedphenomena.Journalofoccupationalhealth psychology,18(1), p.75. Jurado-Gámez, B., Guglielmi, O., Gude, F. and Buela-Casal, G., 2015. Workplace accidents, absenteeism and productivity in patients with sleep apnea.Archivos de BronconeumologĂa (English Edition),51(5), pp.213-218. Kocakulah, M.C., Kelley, A.G., Mitchell, K.M. and Ruggieri, M.P., 2016. Absenteeism problems and costs: causes, effects and cures.The International Business and Economics Research Journal (Online),15(3), p.89. Lofstrom, M., Bates, T. and Parker, S.C., 2014. Why are some people more likely to become small-businessesownersthanothers:Entrepreneurshipentryandindustry-specific barriers.Journal of Business Venturing,29(2), pp.232-251. Mackey, A., and Gass, S. M. 2015.Second language research: Methodology and design. Routledge. Neuman, W. L., and Robson, K. 2014.Basics of social research. Pearson Canada. Panneerselvam, R. 2014.Research methodology. PHI Learning Pvt. Ltd..
17ABSENTEEISM Reynolds, D., Creemers, B., Nesselrodt, P. S., Shaffer, E. C., Stringfield, S., and Teddlie, C. (Eds.). 2014.Advances in school effectiveness research and practice. Elsevier. Sharma, N., Singh, V. and Kishore, J., 2014. Demographic differences, causes and impact of workplace production deviance on organizations: an empirical study on non-punctuality of employees in service cluster. Silverman, D. (Ed.). 2016.Qualitative research. Sage. Smith, J. A. (Ed.). 2015.Qualitative psychology: A practical guide to research methods. Sage. Tarone, E. E., Gass, S. M., and Cohen, A. D. (Eds.). 2013.Research methodology in second- language acquisition. Routledge. Taylor, S. J., Bogdan, R., and DeVault, M. 2015.Introduction to qualitative research methods: A guidebook and resource. John Wiley and Sons. Tuohy, D., Cooney, A., Dowling, M., Murphy, K., and Sixsmith, J. 2013. An overview of interpretive phenomenology as a research methodology.Nurse Researcher,20(6), 17-20. Vaioleti, T. M. 2016. Talanoa research methodology: A developing position on Pacific research.Waikato Journal of Education,12(1). Vuong, T.D., Wei, F. and Beverly, C.J., 2015. Absenteeism due to functional limitations caused by seven common chronic diseases in US workers.Journal of occupational and environmentalmedicine/AmericanCollegeofOccupationalandEnvironmental Medicine,57(7), p.779. Wada, K., Arakida, M., Watanabe, R., Negishi, M., Sato, J. and Tsutsumi, A., 2013. The economic impact of loss of performance due to absenteeism and presenteeism caused by
18ABSENTEEISM depressive symptoms and comorbid health conditions among Japanese workers.Industrial health,51(5), pp.482-489. Zander, K.K., Botzen, W.J., Oppermann, E., Kjellstrom, T. and Garnett, S.T., 2015. Heat stress causes substantial labour productivity loss in Australia.Nature Climate Change,5(7), p.647.