This document discusses the employee development program at Tesco, including its objectives, implementation plan, and training methods. It also provides a training outline and evaluation plan.
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Running head: EMPLOYEE DEVELOPMENT PROPOSAL EMPLOYEE DEVELOPMENT PROPOSAL Student’s Name University Name Author note
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1EMPLOYEE DEVELOPMENT PROPOSAL Introduction The human resource program is considered to be a valuable process to gather knowledgeandgaintheessentialskillsrequiredforefficientlyperforminginthe organization and managing the human resource capital in an efficient manner. These humanresourcedevelopmentprogramsprovideacompetitiveadvantageforthe companies and the business organization. Employees training and development program helps to increase the productivity and drive business growth. The employees of the organization highly benefits from the human resource development programs which are mainlyfocused on developingthestrategiesand implementingsuccessfullearning strategies for the employees. These programs are essential and are highly beneficial for the employees as well as the organization. The human resource development programs mainly focuses on providing multi disciplinary training and enables the mangers to make a positive impact on the performance of the business. It reduces the employee turnover rate and the organizations are able to save the time and effort incurred while developing an unskilled workforce. The purpose of this assignment is to develop and evaluate human resource development program used in the chosen organization Tesco. It describes the program in details and analyzes the programs goals and objectives. It discusses the ways of program implementation and its benefits to the employees of the organization. Further it outlines the training program and provides description of the training materials needed by the organization to conduct the human resource development program. Lastly, it provides an evaluation plan for the organization which includes both short terms a long term planning.
2EMPLOYEE DEVELOPMENT PROPOSAL 1 Brief description of employee development program The employee development program is to make the employees more competitive in the market operations and activities of Tesco. The employee development program is although very common but is highly effective method for providing training and development to the staff members at the workplace of the organization. The employees at Tesco are highly qualified and they possess the necessary skills and knowledge for performing the activities. However, the employee development program is designed to provide the employee with an opportunity to enhance their working abilities and promote equality and diversity in the workplace. The employee development program employs different learning styles which are included in the programs adapted by the company. Tesco is a retail chain company which is associated with grocery and general merchandise sales. The company was founded in the year 1919. The company faces stiff competition with the other retail chain sectors such as Wal- Mart, Costco. Therefore, it plans to implement an employee development program to enhance the performance of the employees and cope up with the arising competition in the industry. In order to maintain its competitiveness, it has adopted a training and development program for the employees of the organization which is aimed to help them recognize the potential and utilize their skills and knowledge to increase the performance of the organization as a whole. Moreover, apart from the training and development programs, the company also provides in monetary rewards for the employees including benefit packages, flexible working hours and other profit sharing schemes. The training and development programs will enable the employees of the organization to learn new concepts and implement the new concepts in the workplace. The company has adapted various individual training which provides opportunity to the employees to acquire knowledge and skills within a short period of time. The knowledge to be gained will be used to improve the quality of the work and improve its quality.
3EMPLOYEE DEVELOPMENT PROPOSAL 2. Program objectives and rationale Themainobjectivesoftraininganddevelopmentincludingincreasingthe productivity of the organization, improving the quality of the work, performing the assigned work on time and reducing the time, performing the work considering safety, reducing labour turnover and employee retention, providing adequate opportunity to the employees to keep theirupdatedwith the latesttechnologyand theuseof modern machinery,effective management at all the levels of the organization. Due to increased competition in the market, it is highly essential to increase the productivity of the organization and reducing the cost of its operations. Therefore, training program enables the organization to utilize the current capabilities of the employee. The customers are conscious of the quality of product and services served to the organization, therefore training and development program will enable the employees of the organization to learn to reduce time which is one of the main objectives of the program. Training is also important so that the employees are better able to handle the equipments provided and therefore will b e able to provide better service at a reduced time. The purpose of training and development program to modify the values and attitudes of the employees in the organization, its objective is to support and train the subordinates and to encourage a trusting relationship among the employees of the organization, it is to break down the restricted approach of the supervisors and the mangers of the organization and to accept and assign sufficient and adequate responsibility to the staffs and employees of the organization. The development program is initiated to monitor the performance of the individual and provide them feedback so that they can evaluate their performance and undertake necessary changes required while performing the assigned job. The rationale behind the objectives of the training and development programs is to make a positive
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4EMPLOYEE DEVELOPMENT PROPOSAL leadership and motivation in the organization, this in turn will enable positive working environment in the organization. 3. Implementation plan of the program and its benefits on employees Apropertraininganddevelopmentprogrambenefitstheemployeesofthe organization in multiple ways. The training and development program must have a clear understanding which will result in increased morale of the employees, the culture of the organization, productivity of the organization in lesser time. It will be highly beneficial for the employees as it will heighten the standard and improve the productivity, efficiency and profitability of the company and the employees. The implementation planning includes: Defining the goals and objectives of the program The training and development program is to be clearly defines with the preset goals and objectives which are measurable. It is to be defined considered the company’s short term and long term goals and objectives. Engaging with the employees Engaging with the employees is highly effective for the acceptance of the training. This is to ensure that the training and development program is valuable for the career of the employees. Engaging with the employees provides them potent learning experience. Scheduling the trimmings of the programs For the training program to be effective, it must be focused on quality over quantity. The timings and scheduling of the program must be set according to the convenience of the
5EMPLOYEE DEVELOPMENT PROPOSAL employees. The training methods need to be convenient for the employees. Information that is to be provides will be shot, concise and useful. The employees will be given time to adjust and practice their newly learned skills and answer their concerns. They are to be offered will enough encouragement upon implementing the new programs. Tracking the result Upon implementation of the plan, the effectiveness of the training and development program is to be evaluated. The post course evaluation is essential. The goals and objectives of the training and development are to be measured after the training program is delivery with the desired results of the organizations and the employees. 4. Training methods or HRD practices to be used, and a rationale for using them, based on HRD theory The learning styles that are implemented are mainly based on the perceptions of the individuals towards the information provided in the learning and training process. The employees are able to abstract and concrete the perceivers. Tesco implements various learningstylesanditensuresthattheinformationiswellorganizedandproperly communicated to the employees and the trainees. Aural learning styles are to be used which uses music and sounds which is essential to ensure that the outcomes of the training are well achieved. Verbal learning methods will also be used which involves spoken and written words this will ensure that the assertions are effective. The training method will be focus on constructive, social, situational and experiential theories as it is highly applicable to Tesco. The employees and the trainees have the ability of learning by constructing their own ability, skills and knowledge. Some of the trainings will learn from the experience gained while working for the organization, the rationale behind this is to enhance their ability to deal with
6EMPLOYEE DEVELOPMENT PROPOSAL different work situations based on the experience gathered. The experiential theory caters to the requirements of different trainees and it provides training for the specific needs. The employees and the trainees are to be trained for team building managers, communications, planning through the on the job training programs. Moreover, the social or situational learning theory will involve learning while observing the actions of others and their ability to deal with different situations. This is to be undertaken through the on the job training such as shadowing and mentoring. The rationale behind it is it will help the organization to forecast their performance and productivity which is one of the objectives of the training program. Tesco is more service oriented, therefore this methods will be used to determine the time taken by the employees to perform a particular duty and will enable the organization to determine their productivity and the needs for the training and dev elopement program. 5. A training outline and a tentative list and description of training materials needed Training outlines and tentative list: The training and development program is to begin with the title of the training program and the objectives, purpose and goals of the training are to be provided to the trainees and employees. The specific goals and aim of the training and development program are to be mentioned and described briefly. The key points to be covered during the process overtraining and development program. The training materials are to be provided adequately so that is reduced time. There are to be interactive activities so that the trainees and employees better able to learn by observing and understanding other ability to deal with different scenarios. The training outline and agenda are to be provided before the training, this will benefit the trainees to gain knowledge about the training and the purpose. Precession activities are to be held, which would include open-ended situations and questions. Various
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7EMPLOYEE DEVELOPMENT PROPOSAL case studies are to be provided to analyze the situation and enhance their decision making abilities. Questionnaires are to be distributed using surveys, group discussion, and e-mail. Training materials required Aural learning styles are to be implemented therefore the training materials to be used are videos and sound effects, flit charts. Various tools, advanced machinery, personal protective equipments,policiesandprocedures,handoutsarerequiredfromthetrainingand development programs. There will interactive sessions, where the employees and the trainees will enhance their communication and team building skills. For the surveys, questionnaires are required. Furthermore, adequate training space is required, comfortable environment conditions are required, as the training requires to build up their communication skills and thusneedampleamountofconcentration.Theremustbesufficientlighting.Other equipments that are required include video player, monitor, flit charts, slide projectors and other media. There must be enough handouts and other materials for the trainees and the employees. It must be ensured that the equipments such as the tools, machinery and other materials are working properly for the practise and demonstration purpose. 6. An evaluation plan An effective training evaluation plan requires preparations. As mentioned byCarbery & Cross (2015), the individuals are expected to be self directed and pursue career that are fragmented. Therefore, the training evaluation program must be able to provide them opportunity to make their career choices which reflects their personal values.An evaluation plan is important to ensure that the evaluation objectives and goals are to be in alignment with the training and development objectives and expectations in respect to the impact and the outcomes of the training and development program. This evaluation planning helps to
8EMPLOYEE DEVELOPMENT PROPOSAL identify the necessary resources and the potential barriers to the process of the evaluating the training and development program. It provides with an opportunity to get involved with the potential stakeholders and focus on their attention to support achievements of the objectives and goals of training. The process of evaluation needs to be carried out in systematic process. It is important to be able to, measure the impact of the training on the trainees. The evaluation planning involves acquiring feedback about the training from the employees and the trainees. The trainees are to be provided with survey questions and a feedback about the training objectives. The issues are to be addressed concerning achievements of the course objectives, whether the training was relevant to the topic to the needs and requirements of the learners, the level of satisfaction with the trainer and the level of satisfaction with the facilities and, materials provided during the process of training. The trainees are to be provided with survey questionnaires and ask from them feedback about the how well the process of training were carried out and how well the training and development programs met their needs. The feedbackthatisaccessedfromthetraineesneedstobeanalyzesandimprovesthe instructional design and the delivery. The outcome of the training and development program are to be measured with the training program objectives and goals. Conclusion The studyhas analyzed that that the human resources development program helps to increase the productivity of the organization and enable the business to grow. The employee development program of Tesco implies training and development program for its employees. This is highly effective method for providing training and development opportunity to its employees. The adopted training and development opportunity is provided to the employees toimplementnewconceptsintheworkplaceandenhancetheproductivityofthe organization. The main objective of training and development opportunity is to improve the
9EMPLOYEE DEVELOPMENT PROPOSAL quality of the performance of the workers. The training and development program is necessary to cope up with the increased competition in the market. Therefore Tesco provides training and development program to provide better service to the customers at a reduced time. The purpose of this training and development is to modify the values and attitudes of the employees in the organization. The objectives and purpose of the training program has been described in details. The implementation plan of the training and development program includes defining the goals and objectives, engaging with the trainees, scheduling the time of the programs, the results of the program are to be evaluated. The training methods and the practices of Tesco have been described. The training program outline has been provided; the material required for the training program has been mentioned. The evaluation plan has been provided. It analyzed the importance of the evaluation plan and the process for evaluating the program has been analyzed.
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10EMPLOYEE DEVELOPMENT PROPOSAL Bibliography AlYahya,M.S. andNorsiah,B.M., 2013. Evaluationof effectivenessof trainingand development:TheKirkpatrickmodel.AsianJournalofBusinessandManagement Sciences,2(11), pp.14-24. CarberyandCross(2015).HumanResourcesManagementbyCarberyandCross| CompanionsitebyPalgrave.[online]Availableat: https://www.macmillanihe.com/companion/Carbery-Human-Resource-Management/student- zone/Chapter-summaries/ [Accessed 12 May 2019]. Cohen,E.,2017.Employeetraininganddevelopment.InCSRforHR(pp.153-162). Routledge. Hanaysha, J. and Tahir, P.R., 2016. Examining the effects of employee empowerment, teamwork,andemployeetrainingonjobsatisfaction.Procedia-SocialandBehavioral Sciences,219, pp.272-282. Jayakumar, G.D.S. and Sulthan, A., 2014. Modelling: Employee perception on training and development.SCMS Journal of Indian Management,11(2), p.57. Kulkarni, P.P., 2013. A literature review on training & development and quality of work life.Researchers World,4(2), p.136. London, M., 1989.Managing the training enterprise: High-quality, cost-effective employee training in organizations. Jossey-Bass.
11EMPLOYEE DEVELOPMENT PROPOSAL Meyer, K.A. and Murrell, V.S., 2014. A national study of training content and activities for faculty development for online teaching.Journal of Asynchronous Learning Networks,18(1), p.n1. Rahman, W. and Nas, Z., 2013. Employee development and turnover intention: theory validation.European journal of training and development,37(6), pp.564-579. Shuck, B., Twyford, D., Reio Jr, T.G. and Shuck, A., 2014. Human resource development practices and employee engagement: Examining the connection with employee turnover intentions.Human Resource Development Quarterly,25(2), pp.239-270.