Employee Engagement: Concept, Theories, Contributors, Importance and Ways to Improve

ORGANISATIONAL BEHAVIOUR
Organisational Behaviour
Assignment 1
Student’s Name:
Name of the university:
Author’s note:
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ORGANISATIONAL BEHAVIOUR
Table of Contents
Concept of employee engagement...................................................................................................3
Theoretical perspectives of employee engagement.........................................................................3
Contributors of employee engagement............................................................................................4
Importance of employee engagement within organisations............................................................5
Factors that drive employee engagement........................................................................................6
Ways to improve employee engagement.........................................................................................6
Reference List..................................................................................................................................8
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ORGANISATIONAL BEHAVIOUR
Concept of employee engagement
Engaged and motivated employees within the organisational environment tend to
contribute more in terms of profitability, productivity and support in maintaining a higher level
of commitment leading to the higher customer base and satisfaction. The present paper seeks to
identify the concept and different dimensions of employee engagement by reviewing a range of
literature.
The concept of employee engagement refers to the measurement of employee
involvement with their respective jobs, performance level and working environment. It is worth
mentioning that an engaged employee refers to the individual who is completely enthusiastic
about and fully absorbed by their work and thereby takes action to improve the reputation of the
organisation. According to Pandita and Bedarkar (2015), leadership, work-life balance and
communication have a significant impact on the employee performance that leads to the
employee engagement within the workplace environment. The author also stated that these
factors impact on the spontaneous involvement, muscular effort and visible investment of
attention of an employee in the respective job role by managing high morale among the
employees. Hence, as opined by Mone and London (2018), employee engagement refers to the
elusive force that motivates workers to improve the productivity of the company. Thereby, it is
worth mentioning that managing high morale amid the workforce is beneficial for an
organisation as it can be stated that actively engaged employees are more productive and loyal
towards the company.
Theoretical perspectives of employee engagement
Herzberg’s theory
These days employee engagement becomes high on the business agenda and the theory of
Herzberg is effective in defining employee engagement and motivation within the workplace.
According to Herzberg, the ‘motivational factors' and ‘hygiene factors' are responsible for
improving job security and employee recognition that lead to improving employee performance
in the workplace. The five motivational factors that impact on the higher employee engagement
are recognition, opportunities for growth, sense of achievement, meaningful work and
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