Employee Engagement: Impact on Productivity and Profitability

Running head: EMPLOYEE ENGAGEMENT
EMPLOYEE ENGAGEMENT
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EMPLOYEE ENGAGEMENT
Employee engagement can be defined as the level of enthusiasm as well as dedication
that every employee feels towards their jobs and towards their organization. Researchers
describe this factor as the eagerness that the employees show towards their task that actually
makes them passionate in their work (Mone and London 2018). The passion of an engaged
employee is easily reflected in their individual outcomes like in their work, how they behave in
the organization, how they perceive other employees and many others.
An engaged employee has a number of positive aspects. They are seen to care about their
work as well as about the performance of company. They also want to feel that their efforts are
making difference to the organizations and therefore they try to dedicate themselves completely
for the benefit of the organization. Researchers are of the opinion that employees who are highly
engaged have a specific internal state of mind. Such employees have a state of mind where they
are physically, emotionally and mentally stable which help them to bind their work effort,
satisfaction and commitment altogether (Huang et al. 2016).
Cultural diversity;
With the advancement of the period of globalization, every organization is identifying the
need of development of the multicultural working environment. Every organization has a wide
number of employees coming from different background having their own cultural traditions,
preferences and inhibitions (Karanges et al. 2015). This helps in number of employees coming
from different background having their own cultural traditions as well. Therefore, those
employers who are culturally sensitive and are culturally aware of their needs and requirements
of the employees can ensure employee satisfaction and hence ensure employee engagement.

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EMPLOYEE ENGAGEMENT
An example of cultural diversity maintained by STARBUCKS;
This organization believes that employing diverse employees not only helps to bring
innovation and creativity at workplace but also gives the scope to the organization to learn about
the needs and requirements of the different cultures. In order to ensure employee engagement,
the employers encourage the managers to learn properly to appreciate, respect and respond to the
needs of the employees, respect their values, beliefs and expectations of the diverse people and
similar others. They believe that by diverse employees, they will be able to allow melting pot of
cultures, ideas as well as values that will influence a new way of thinking. A plan would be
provided which will help in taking important initaitves.
Initiative 1; Adopting a learning culture;
Researchers are of the opinion that when organizations should able to develop a learning
culture where cultural awareness should be influenced in the office environment, they can
influence employee engagement largely. It is important that the employers should encourage
development of a culture in the organization that would motivate the employees to keep in
learning and acquiring knowledge about different cultural traditions and preferences of
employees coming from different backgrounds all the time. When the employers develops an
idea that the employer of their organization is not only busy in making profits and sales but also
puts importance in improvement and education of the cultural awareness of the staffs, employees
coming from different background would be satisfied and develop a liking towards the
organization and the work (Binyamin and Carmeli 2017). This would increase employee
engagement.