Employee Engagement Programmes at Marks and Spencer

Essay

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY ..................................................................................................................................3
Employee engagement............................................................................................................3
CONCLUSION ...............................................................................................................................5
REFERENCE...................................................................................................................................7

INTRODUCTION
Employee engagement is defined as the concept of human resource that describes the
level of dedication and enthusiasm of workers towards their job. Engaged employees perform
determined task with efficiency and contribute in attaining determined task in best possible
manner as well as reduce the absenteeism (Schroeder and Modaff, 2018). In this report chosen
organisation is Marks and Spencer which is founded in 1884 and headquarter situated in London,
England, UK. Organisation deals in clothing, home and food products. This report covers the
employee engagement programmes that are conducted by the organisation for reduce the level of
absenteeism of employees and improve their engagement level. Along with that positive and
negative factors of employee engagement are discussed in this project report.
MAIN BODY
Employee engagement
Employee engagement programme or activities are defined as the mechanism that is used
by the organisations define and priorities their actions for the purpose of improving employee
engagement. To improve employee engagement, various programmes are conducted by the
Marks & Spencer that make employees feel comfortable and improve their working
performance. Respective organisation analyses the major drivers like career growth, wellness &
balance, clear mission and purpose, benefits and compensation, recognition and rewards and
leadership that plays important role in employees happiness and satisfaction.
Employee engagement is important for business for attracting and retaining employees
with organisation for longer period of time (DO YOU UNDERSTAND EMPLOYEE
ENGAGEMENT? YOU NEED TO, 2022). As strong workforce creates strong team that help
organisation in growth and development. Engagement of employees decrease employee turnover,
retain skilled and experienced employees and improve organisational productivity, efficiency as
well as profitability. Marks and Spencer adopts uses various employee engagement programmes
such as traditional cost cutting method and technology for the purpose of improving employees
morale and reduce their turnover rate. For an instance, organisational internal social media
network Yammer helps to bring workers together as well as congratulate them for their hard
work. Organisation also conducts various rewards and recognition programmes in the form of
announcing employee-of the month on its internal communication page that inspire employees