HR Management Personal Development Plan

MODULE TITLE: UNDERSTANDING EMPLOYEE
RELATIONS

Executive summary
The paper presents a report concentrating on the topic of the employee engagement. In
the modern economy, most of the businesses are facing challenges related to the state of mind of
the employees. Contemporary studies and the theories also have shown that the state of the mind
of the employees has a huge role to play for the betterment of the performance of the company.
Therefore it is one of the major concerns for the businesses to take care of the employees of the
company. The paper presents a report showing the issues faced by the company of NHS trust.

Table of Contents
1.0 INTRODUCTION.....................................................................................................................1
2.0 Proposed solutions:....................................................................................................................1
3.0 Summary and conclusion:..........................................................................................................6
4.0 REFERENCES:.........................................................................................................................7
5.0 Personal development plan: .....................................................................................................9

1.0 INTRODUCTION
Employee relationship management (ERM) is required in the organization to understand
them and enhance their ability and performance by resolving their issues. It helps in managing
and building effective team work to achieve organizational goals. For this purpose. HR. helps
and support through training and development programs. ERM involves various aspects like
identifying objectives of staff, determining the employees needs, maintaining their work balance
and their requirements (Demerouti and et.al., 2014). Moreover, they create better
communication channel so employees can raise their voice. Further, monitoring and measuring is
done in order to assess and develop their qualities. In this report we will be studying the role of
ERM in NHS. National Health Service trust is a legal unit which, from the consent of the health
department of any country provides service related to health care. Like all the organisations,
these health care units also face problem related to the employees. These problems consist of the
absenteeism, de motivation of the employees, lack of involvement in the overall business
procedure of the company and the issues related to the change management which is necessary
for the organisation. This paper first presents a report highlighting the issues faced by the NHS
trust and then talks about the problems and the challenges they are facing related to the employee
relations. Lastly, the paper also showcases a personal development plan for the self assessment
of the skills and the techniques of the researcher.
2.0 Proposed solutions:
There are many of the challenges a company face related to the employee relations. In
this case of the NHS trust, the company faces similar problems as well. The job role of the front
staffs of the company is not challenging enough. Costas and Kärreman (2013) highlighted that
lack of challenge in the job role can make the employee de motivated. Apart from that, the roles
are very much monotonous and lack the scope to teach skills to the front staffs. Consequently,
the front staffs find it de motivating and hence leaves the company increasing its attrition level.
Furthermore, the motivation of the existing staffs decreases as well. According to the theory of
human resources, motivation of the employee directly impacts the performance of the company
in which he is working. A de motivated employee will approach any kind of problem half
heartedly and hence their productivity falls. Being the drivers of the business of NHS, the
employee then will have their impact on the performance of the company (Menguc and Auh,
2015).
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