Employee Performance Management in Higher Education and Non-Financial Measures in Performance Management: A Review

This presentation reviews two articles on employee performance management in higher education and non-financial measures in performance management. Decramer, Smolders and Vanderstraeten (2013) discuss the satisfaction of employees in educational institutions regarding management systems related to employee performance. O'Connell and O'Sullivan (2014) review the use of non-financial measures like customer satisfaction in performance management, specifically in CEO compensation schemes. Both articles suggest comprehensive approaches for effective management of employee performance. The presentation concludes that the articles provide valuable insights for future research in the field of workforce performance management.

Performance Management
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Articles Found
• Decramer A Smolders C Vanderstraeten A mployee, ., , ., & , . (2013). E
performance management culture and system features in higher
education relationship with employee performance management:
satisfaction . he nternational ournal of Human esourceT I J R
Management , 24(2), 352-371.
• Connell V Sullivan D he influence of lead indicatorO' , ., & O' , . (2014). T
strength on the use of nonfinancial measures in performance
management vidence from C compensation schemes : E EO . trategicS
Management ournalJ , 35(6), 826-844.

Objectives
• Decramer Smolders and Vanderstraeten attempt a discussion, (2013)
on the matters that pertain to the satisfaction among the employees of
the educational institutions regarding the management systems related to
the employee performances.
• Connell and Sullivan attempt a discussion on the matters thatO' O' (2014)
pertain to the non fi nancial measures like customer satisfaction with-
respect to the aspects of the management of the strategic
performance like the compensation schemes by the C of theEO
concerned organization.

Methods
• Decramer Smolders and Vanderstraeten collected the data for, (2013)
the study though the implementation of a survey he results of the. T
survey were tabulated using the S SS software he authors undertookP . T
the method of the quantitative analysis in order to analyze the data.
• Connell and Sullivan depict the review of the e istingO' O' (2014) x
literature that pertained to the non fi nancial measures like customer-
satisfaction with respect to the aspects of the management of the
strategic performance like the compensation schemes by the C ofEO
the concerned organization he authors are observed to draw on the. T
precepts of the agency theory.

Findings
• he fi ndings of the study by Decramer Smolders and VanderstraetenT ,
lays more stress on the matters that pertain to the internal(2013)
consistency of the various management practices that have been
related to the performances of the employees.
• he fi ndings of the study by Connell and Sullivan indicateT O' O' (2014)
that the management of the employee performance might be
improved by adopting the comprehensive approaches towards the
engagement of the employees.

Conclusion
• Decramer Smolders and Vanderstraeten concludes the article, (2013)
with the fact that the comprehensive approaches are beneficial for the
management of the performance of the employees of the company.
• Connell and Sullivan conclude the study with theO' O' (2014)
introduction of the several gateways for the further research on the
matters that pertain to the effective utilization of the various non fi nancial-
measures in the management of the strategic performances.

Contribution
he articles in discussion help the readers as well as the futureT
researchers to deal with the factors that influence the performance of
the employees within the given organization he articles also tend to. T
open new areas for research in the fi elds that are related to the
performance of the workforce of the given organization.

References
• Decramer A Smolders C Vanderstraeten A mployee, ., , ., & , . (2013). E
performance management culture and system features in higher
education relationship with employee performance management:
satisfaction . he nternational ournal of Human esourceT I J R
Management , 24(2), 352-371.
• Connell V Sullivan D he influence of lead indicatorO' , ., & O' , . (2014). T
strength on the use of nonfinancial measures in performance
management vidence from C compensation schemes : E EO . trategicS
Management ournalJ , 35(6), 826-844.