Effective Employee Relations: A Comprehensive Analysis Report

This report provides a comprehensive analysis of employee relations within a business context, emphasizing its importance in fostering harmony, increasing coordination, and facilitating communication among employees. It examines the application of fundamental employment law tools, such as the Employees Rights Act 1996 and the National Minimum Wages Act 1988 in the United Kingdom, and suggests improvements for responding to and enhancing employee relations through training, ethical practices, and effective supervision. The report further details the rights and duties of both employees and employers, suggesting methods for maintaining employment relationships through familiar relationships, grievance handling, and culture management, alongside the importance of psychological support and motivation. A stakeholder analysis, exemplified by Amazon, assesses stakeholder engagement and contribution to support employment relationships, and the report concludes by evaluating the impact of both positive and negative employee relations on various stakeholders. This document is available on Desklib, a platform offering a range of study tools and solved assignments for students.

Employee relations

Table of Contents
INTRODUCTION ..........................................................................................................................3
TASK 1............................................................................................................................................3
Importance of employee relationship in an organisation.......................................................3
Application of fundamental tool of employment law.............................................................4
Suggestions to improve and respond to employee relations..................................................5
TASK 2............................................................................................................................................5
Rights and duties of employee and employer in a business entity.........................................5
Suggestions to maintain employment relationships...............................................................6
Psychological support to maintain employment relationships...............................................7
TASK 3............................................................................................................................................8
Stakeholder analysis of an organisation which analyse stakeholder engagement and
contribution to support employment relationship...................................................................8
TASK 4............................................................................................................................................9
Impact of positive and negative employee relation on different stakeholders.......................9
CONCLUSION .............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
In today's competitive world employment relationship play an important role in
development of the business organisation (Brewster, 2019). It is essential for a business entity to
maintain positive employment relations in the internal environment of a business to gain
competitive advantage. Many international and international companies are there in the corporate
world which try to maintain effective employment relations with each other for development of
harmony between different workers. In this project the significance of employment relationship
is explained in context of an international organisation. This report covers employment related
legislation for a business in order to gain competitive advantage. In this report rights and duties
of employee and employer are explained in a precise manner. This report also includes
stakeholder analysis in order to perform different functions of the organisation in a positive and
negative manner. In this report example of Amazon company is taken into consideration which
is a multinational e-commerce company. Amazon was established in 1994 and was founded by
Jeff Bezos who is number one in the list of billionaires. Amazon is headquartered in California
in United States from where the company runs operations in over 100 countries.
TASK 1
Importance of employee relationship in an organisation
In the era of stiff competition between different companies the employee relations play a
crucial role. Employee relations are maintained with maximum efficiency in every organisation
for development of most of the activities and tasks in a company. The importance of employee
relations for Amazon is explained below:
 Harmony development- At Amazon the employee relations help in development of
harmony between different workers. The harmony development between different
workers is essential for increasing values and ethics between different employees.
 Increases coordination- Employee relations increases coordination between different
workers which is helpful in completion of a task within set time frame (Brockman, 2020).
It is the need of every organisation to develop coordination between different workers to
achieve mutual and individual goals.
 Facilitates communication- Maintaining effective employee relations leads to
development of communication between different workers. It is the major responsibility

of an organisation to develop a communication between different workers for increasing
efficiency in operations.
 Mutual goals – Maintaining effective relationship in an organisation is helpful in
achievement of various group goals. With the help of employee relations a company can
achieve various group goals.
Application of fundamental tool of employment law
Employment legislation is the contains major rules and regulation which are formulated
by the government in order to conduct safe business related practice in the economy. It is
compulsory for a business to follow employment law in order to continue legal business at the
marketplace. Amazon follows employment laws in various countries and is effective in
conducting legal operations and functions. Human resource management in an organisation is
mainly responsible for implementation of employment law in the company. It is important for an
organisation to develop various approaches and techniques to follow employment law. Amazon
is a multinational company and it has to operate in many countries thus it is important for
Amazon to follow employment law with utmost priority (Chang, 2021). Amazon has hired
separate legal department which is efficient in handling different aspects of employment law. In
order to ensure safe employment practices in a business it is very important for a business
organisation to follow different ethics related to employment law. A company must also develop
a precise business strategy which includes the implementation of employment legislation to
conduct a safe business (Eid, 2021). If a company follows employment legislation then it
automatically increases the chances of increasing job satisfaction of different employees. In the
functioning of an organisation many different companies follow ethical employment practices
and sincerely follow employment related law. The two main laws related to employment in
United Kingdom are mentioned below:
 Employees rights act, 1996- The employment rights act is adopted and followed by all
companies in United Kingdom. It deals with various laws and regulations that are
effective in providing a clear development of fundamental rights.
 National minimum wages act, 1988- This act was mainly responsible for providing a
minimum level of income to different workers. It is very much essential for a company to
develop and formulate various techniques of providing wage to workers in order to
increase job satisfaction.

Suggestions to improve and respond to employee relations
It is essential for an organisation to maintain effective employment relations for business growth
and development of a business. Business organisations take advice of various experts in order to
improve employee relations (Ervani, 2021). Many companies in the international market like
Amazon focus on development of employee relations for growth of a business. In order to
improve employee relations the following suggestions will help the business which are
mentioned below:
 Training and development- In the development of employee relations in a business the
training and development play a crucial role. The organisation like Amazon provides
effective training to employees in order to increase the employee relations.
 Ethics and integrity- The management of an organisation should conduct ethical and
integrity practices to survive at the marketplace. In the competitive era, many different
companies practice ethics and integrity related practices for development of business
functions. The staff of Amazon regularly performs different operations which are related
to improving employee relations.
 Application of theories and models- Management of a company can apply different
theories in order to conduct operations with utmost priority. Amazon follows various
theories and approaches of maintaining effective relations with employees in order to
develop competency edge in different functions.
 Supervision and control- The supervision and control over different activities is
necessary for a business organisation. It should be duty of top level management which is
the supreme body of an organisation to supervise and control various techniques of
employment relations. The main duty of responsible management in a company is to keep
an eye on major operations related to management along with supervision and control.
TASK 2
Rights and duties of employee and employer in a business entity
Rights and duties of employee
There are several right and duties of an employee in a company which are essential for
the employees to perform. The following are duties of employees at Amazon:
 To maintain relationship with other employees.

 To develop coordination in the organisation with each other.
 To precisely follow instructions given by employer.
 To understand various roles and responsibilities in the organisation and perform them
with utmost responsibility (Essa, 2019).
 To develop major responsibility in operations and functions of the organisation.
Rights and duties of the employer
 To perform operations with maximum efficiency and effectiveness in the organisation.
 Develop ethics and integrity in functions and operations of the organisation.
 To minimise the risk associated with business.
 To provide time to time training to different employees.
 To perform performance management of employees to achieve maximum productivity in
the operations.
 To develop coordination between different employees.
 To use various models and theories of management which are proposed by management
scholars.
Suggestions to maintain employment relationships
There are many different methods which can be used by employees and employer for the
optimum development of whole business. The following are suggestions for improving
employment relationships:
 Familiar relationship- The employees should have family type relations with each other
to develop business functions (Handoko,, 2018). Maintaining familiar relationship in the
organisation will be also helpful in increasing revenue and profitability of the company.
The familiar relationship between employees will also improve overall development of
the business.
 Grievance handling- The management of a company should handle grievances on
regular basis in order to solve problem of different individuals. It should be the main
responsibility of the human resource management of an organisation to address different
grievances with respect to time. Handling grievance with maximum efficiency will also
contribute to organisational success.
 Culture management- A business can develop effectively all the employee relations in a
major sense to manage the culture in organisation. It is essential for an organisation to

develop culture in a precise manner in order to develop an effective approach at the
marketplace. The management of culture is major responsibility of human resource
management in an organisation. Employee relations are developed in a precise manner
with help of professional management (Liu, 2021). Culture of an organisation is mainly
related to internal environment of the business. It is the utmost responsibility of top level
management of Amazon to maintain precise culture in the organisation.
Psychological support to maintain employment relationships
In the functioning of an organisation at the marketplace there is crucial role played by
psychological support. Many companies in the organisation should take assistance of various
experienced consultancy services in order to gain employee productivity. It is essential for an
organisation to motivate different employees from time to time. Employer can choose various
techniques of motivation to develop performance of the individual. The organisations like
Amazon is particularly famous for different techniques of motivation which develops the whole
organisation. Many companies provide monetary benefits to different employees for developing
motivation in them. It is important to develop employment relations on time in order to gain
competitive advantage in there career related life. The employees who are working at Amazon
should follow different rules and regulations which are formulated by different employer to
achieve business goals.
The motivation is an essential part of psychological development which is beneficial for
different types of organisation. It is important for a company to develop the best ways of
motivating different employees. It is the essential duty of the employer to facilitate decision-
making related to the employees by developing the best practices of motivation. In the long run it
is essential function of the management to provide motivation on daily business in order to
continuously motivate the employees (Manzella, 2019). Amazon choose the best theories of
motivation to develop motivation in different employees for business performance. In the era of
stiff competition between different companies it is compulsory for a business organisation to
achieve best practices in order to motivate different employees. The different global and national
companies in the market also provides incentives to motivate different employees. Many
business organisations at the marketplace use a perfect strategy for motivating various
employees. The psychological development is essential part of the development in the
personality of candidate in order to achieve individual goals. Amazon develops a perfect

business running strategy that is helpful in increasing competitive strength of the company in a
short span of time.
TASK 3
Stakeholder analysis of an organisation which analyse stakeholder engagement and contribution
to support employment relationship
Stakeholder management is process that depict about to identify better key stakeholders and
fulfil their requirement for better support. It is important for management of Amazon to perform
stakeholder analysis in order to survive at the marketplace (Sahoo, 2018). The company also
achieve various goals and objectives by conducting a brief stakeholder analysis. Further the
process of stakeholder analysis is having systematically gathering on the basis of qualitative and
determine their interest into account of developing program. In perspective of Amazon company
they have major stakeholder analysis are on Employees, Customers, Suppliers, shareholders etc.
High power highly interested people: These are stakeholder who are highly engage people and
also make greatest efforts to better satisfy them. For example: In this section are comes
under customers and employees.
High power, less interest people: These are the one of stakeholders who are highly satisfied but
not much that they become bored with message. In this section shareholders of Amazon are
plays an important role to sustain.
Low power, highly interested people: These are ones where to make them inform and
communicate for asking about major issues which arises. People in this catergory can be
better often that very much details in project in supportive role.
Low power, less interested people: To monitor these people but they are not make bore
excessive communication like Board of directors of company.
Evaluation:
As per above stakeholder analysis depicts to better summarise about stakeholder analysis of
Amazon company perspective where High power and high interest kind of people are more
involved in every business aspect that generate more business productivity effectively
(Sahoo, 2018). As the stakeholder make huge role in company to identify about important
people like Customer, suppliers and employees. These are the main stakeholder who are
essential within effective manner.

The engagement of stakeholder contribution employment relationship:
To make better engagement for stakeholder that enhance better employee relationship where
Amazon company helps to fulfil all the requirement which would essential to be
accomplished. By provide some kind of dividend from the profit. The better stakeholder
engagement plan which allows the project manager devise a better systematic (Sawithri,
2017). Provide equal opportunity in workplace that makes more better work engagement,
equal decision also make a huge role where each and individual stakeholder can make their
view point. There must be having mutual understanding between stakeholder that creates
better work place benefits for longer period of time and also increase productivity.
TASK 4
Impact of positive and negative employee relation on different stakeholders
Positive employee relation is managed through better effective through HR managers, if
employees are very potential and effective then it will easy to retain better stakeholder
effectively.
Positive relation:
 When every employees used behave properly in workplace or having positive working
environment make engagement while maintain better relationship with them.
 To resolve employees conflicts on the daily purpose this would also satisfaction in
workplace.
Negative relation:
 If there is less employee engagement happen then there would be lack of productivity in
stakeholder practise (Skyers, 2020).
 The discrimination between employees can make more issues in stakeholder engagement,
conflicts regarding with wages and other clash of interest can increase more challenges
between long term aspects.
CONCLUSION
From the above stated report it can be concluded that it is essential and compulsory for an
organisation to develop employment relationship for increasing revenue and growth of a

business. This report concludes that it is necessary for an organisation to follow the employment
related law in a precise manner to conduct safe and ethical business. Many business
organisations follow ethics in the organisation for maintaining optimum employment
relationships. The company should consider and take help of professional and skilled
management to perform appropriate stakeholders analysis. Stakeholder analysis will help a
company to grow at the marketplace and will also help the company to deal with market
statistics. This report also concludes that it is essential and compulsory for a business to focus on
performing effective techniques of employment relationship for achievement of business goals.

REFERENCES
Books and Journals
Brewster, C., 2019. Comparative employee relations: an overview of contemporary
developments and scholarship. International Comparative Employee Relations.
Brockman, P., Luo, J. and Xu, L., 2020. The impact of short-selling pressure on corporate
employee relations. Journal of Corporate Finance, 64, p.101677.
Chang, S., Leung, W.K., and Gong, Y., 2021. Firm employee relations system and financial
performance: Unfolding the Dual-Causal relationship and the associated temporal and resource
boundary conditions. The International Journal of Human Resource Management, pp.1-38.
Eid, N.L. and Dahadha, M., 2021. Bipolar Tension and Employee Relations Challenge at a
Higher Education Institution. In Cases on Critical Practices for Modern and Future Human
Resources Management (pp. 218-242). IGI Global..
Ervani, T.J. and Wijaya, L.S., 2021. Public Relations and New Media in Employee Relations For
Enhancing Employee’s Loyalty During the Pandemic. International Journal of Social Science
and Business, 5(3).
Essa, M. and Wadi, R.A., 2019, September. The Role of Employee Relations Management in
Improving Employee Performance. In ECKM 2019 20th European Conference on Knowledge
Management 2 VOLS (p. 321). Academic Conferences and publishing limited.
Handoko, Y.P., 2018. Peran Employee Relations Dalam Upaya Pencapaian Visi dan Misi Best
Western Premier Solo Baru. PAX HUMANA, 4(2), pp.165-180.
Liu, C., 2021. CEO gender and employee relations: Evidence from labor lawsuits. Journal of
Banking & Finance, 128, p.106136.
Manzella, P., 2019. Culture, Language and Translation in Comparative Employee Relations: The
Case of the Italian Caporalato. In International Comparative Employee Relations. Edward Elgar
Publishing.
Sahoo, R. and Sahoo, C.K., 2018. Drivers of Cordial Employee Relations: The Study of a State-
owned Public Sector Undertaking. Management and Labour Studies, 43(1-2), pp.123-139.
Sahoo, R. and Sahoo, C.K., 2018. Employer–employee relations in a state-owned power sector
undertaking: an analysis. Industrial and Commercial Training.
Sawithri, L.D., Nishanthi, H.M. and Amarasinghe, K.G., 2017. The impact of employer-
employee relations on employee commitment: a case from Sri Lanka. Kelaniya Journal of
Human Resource Management, 12(2).
Skyers, M.J., 2020. A Qualitative Exploratory Study on Communication Strategies of Leaders to
Improve Employee Relations in Organizations (Doctoral dissertation, Colorado Technical
University).