Employee Relations assignment : TESCO

Employee
Relations

INTRODUCTION
Employee relations refers to efforts of an organisation for managing relationship between
employees and employers. An enterprise that offers healthy employees relations program provide
fair treatment to all its workers by which they will stay committed towards their company and
job. This report is based on TESCO, which is an UK based retail organisation that deals with
general merchandise and multinational groceries (Sikula Sr and Sikula, 2019). This report covers
importance and value of employee relations in TESCO and different significant laws that are
applied to it. It also covers obligations, rights and duties of both employers and employees in a
business enterprise and appropriate rights in this relation. Further it covers analysation of
stakeholders of this company and its their contribution to maintain healthy employee relationship
within an organisation. At the end, this report cover the impact of both positive and negative
impact of employee relations upon various stakeholders and how it affect resolution and conflicts
avoidance.
TASK 1
P1. Importance and Value of Employee Relations
Employee relations are very important for motivating employees towards achieving
business goals and objectives. It helps in reducing conflicts in an workplace and enhance the
morale of workforce. This will result in increasing the overall productivity and profitability if an
organisation. Big retail giant like TESCO keeps on improving its employee relationship by
conducting various employee engagement programmes. It uses two way communication which
has improved the flow of communication all over the enterprise. It gives stakeholders of this
company an opportunity to share their opinions and views in decision making. There are various
other benefits and importance of employee relations such as-
Resolves Conflicts- The basic importance and value of forming healthy relations among
employees, employers and other stakeholders of an organisation is that it helps in resolving
conflicts between workers in a business enterprise (Kuznetsova and Kuznetsov, 2019). When
relations of employees are good than all the workers will be able to communicate with each other
in an appropriate manner and take the decisions together. This will result in resolving any kind of

conflict that can arise when there is dissimilarity between opinions of employees in an
organisation. TESCO uses two way communication in order to maintain the flow of
communication within its business processes.
Increase Productivity- Strong relations of employees helps the business enterprise in
enhancing its overall productivity. Healthier the employees relations, better will be the
performance of a organisation (Poon, 2019). It will create the satisfaction among employees
which makes them to become more productive at workplace. When employees are productive at
workplace than it will definitely enhance the overall productivity of an organisation. TESCO
believes that healthy employees relations will also prevent in high rate of employee turnover and
helps in removing hassles in a business.
Enhance Employee's Loyalty- Healthy employees relations helps in boosting up loyalty
among workers up to a great extent by generating a productive and pleasant working
environment in an organisation. The more loyal the employees are, the more motivated they are
towards achieving business objectives. Moreover, loyal workforce will results in employee
retention which provides benefits for an organisation in the long run. In TESCO, employees are
working for a long period of time since they are loyal towards their organisation because of good
relations among them.
There are different ways which an organisation can adopt for improving the relations
between employees and motivate them towards achieving business goals and objectives. For
instance, TESCO is utilising two way communication which helps both employees and
employers in participating in decision making procedure. This retail enterprise provides various
employee engagement programmes that helps in creating motivation in its workforce. It
motivates and encourage them towards achieving business objectives which lead to positive
working environment in a workplace. The other thing which TESCO does for improving
relations is to set business goals and communicate them with its workforce. It urge employees to
work in an efficient manner and become more productive.
P2. Fundamentals of Employment Laws
Employment laws are the laws and regulations which establishes minimum conditions
that are related to person's employment like minimum hourly wage, minimum working wage,
and so on (Holland, Teicher and Donaghey, 2019). There are certain laws of United Kingdom
that are imposed on TESCO and other retail organisations which are elaborated as follows-

Redundancy and Dismissal act: This act includes acts, laws and norms that provides
certain outcomes in removing employees at peek period of crisis. Specific rights are given to
workers that includes redundancy payment, prior period of notice, and less pay offering. In cases
like unfair dismissal practices, workers can get judiciary help and they also have right to claim
compensation. In TESCO, this act is followed and applied in its context in an appropriate manner
(García and et. al., 2019).
Health and safety law: This act of United Kingdom can into action on. It defines certain
norms and rules such as to provide an environment that ensures safety and cleanliness at
workplace like fresh and clean water, proper lightening, healthy refreshments, safe passageways,
and so on. adequate discipline is required to maintain at workplace for avoiding any kind of
miss-happening at workplace. TESCO follows this law by providing healthy and safe working
environment in an organisation that ensures health, safety, to employees, customers, and visitors.
It motivates workers towards achieving business objectives when they work in a healthy
environment.
Equality Act- This act came into force on October, 2010 by United Kingdom Parliament
that protects workers in an organisation against unfair treatment and promotes equal and fair
society. It protects rights of an individual and aims at providing equal opportunities to people
working in an organisation. The basic purpose of this act is to treat all the employees of a
business enterprise equally irrespective of their caste, creed, sex, disability, race and religion. It
gives workers an opportunity to workers to protect themselves against victimisation, harassment
and discrimination. TESCO treats its employees equally in an effective and efficient manner and
gives fair chances to its workforce (Newman and et. al., 2019). This enterprise makes sure that
its employees are treated equally in respect of any kind of discrimination.
TESCO provides its employees healthy and safe environment and gives them equal
opportunity in all aspects. It motivates the workforce and enhance their performance and helps in
achieving business goals and objectives.
TASK 2
P3. Types of rights, duties and obligations
In an organisation, conflicts arise due to lack of awareness about rights, obligations and
duties of both employers and employees. Without getting clear guidance regarding duties and

rights, work of an enterprise will be slow down and productivity can also be decreased. In
TESCO, there are certain specific rights, duties and obligations of employees and employees that
should be respected and understood in order to avoid conflicts at workplace. Some of them are
identified and explained as follows-
Employees
Rights/Obligations Duties
 Employees has the right to raise their
voice against any kind of
discrimination and equality taking
place in an organisation (Karadas and
Karatepe, 2019). As per the anti
discrimination and equality act
employees must be treated equally
irrespective of their caste, creed, gender
any other aspects.
 As per the health and safety act, the
environment of workplace should be
safe and clean and should be not create
any kind of dissatisfaction among
employees. If the working environment
is not clean and safe, than it is the right
of workers to take necessary actions
against it.
 Another right of employees in an
organisation is that they should be
given fair remuneration and salary. As
per the fair labour standard act,
employees must get adequate salary of
their work and extra salary should be
given if they do overtime.
 The basic duty of employees towards
an organisation is to stay loyal towards
a business entity and its objectives and
should not reveal any kind of important
information outside the business.
 Another duty of employees is to
cooperate with their employer and
management. This will help in building
healthy relationship between employer
and employees. It will result in
achieving business objectives in an
effective and productive manner.
 Employees are responsible to work in
an efficient and effective manner and
make sure that their work must be done
as per the objectives, expectations,
mission, and aims of a business
enterprise (Yu and et. al., 2019).
Moreover an employee must perform in
a team and contribute in it for achieving
business success. They are responsible
in decision making and taking part in
various organisational activities.

Employer
Rights/Obligations Duties
 Employer has the right to select a
person that is applicable for a particular
job profile on basis of their knowledge,
skills and qualifications and not on
basis of any kind of discrimination like
age, caste, gender and religion.
 Another right of employee includes is
right to fire, suspend and dismiss those
employees who are caught for breaking
up any policy and rule of an
organisation, misbehaves with their
colleagues or seniors, or underperform.
 Employees have right to get informed
about the leave taken up my employee
of a company. If an employee is absent
for long period without giving any
valid reason than employer has right to
terminate that worker (Laundon,
Cathcart and McDonald, 2019).
 It is the duty of employers to provide
healthy and safe working environment
to its employees for creating job
satisfaction among them and enhancing
their overall productivity (Duties of
Employers, 2019).
 Employers are responsible to
communicate and inform workers
regarding any kind of changes taking
place in an organisation like technical
or structural changes. They are also
responsible to assign task and duties to
workforce and motivate them towards
achieving business objectives. It is the
responsibility of employer to guide and
supervise its workforce.
 It is the duty of employer to treat all
employees equally on basis of various
discrimination such as caste, creed,
gender, age and other basis.
In TESCO, both employers and employees perform their duties, roles and responsibilities
in an effective manner which results in resolving any kind of conflicts that can arise in this retail
enterprise. They are also aware about their rights which makes their work even more easy and
creates healthy working environment within a business entity.
P4. Appropriate advice
Although the duties, responsibilities, roles and obligations of employer and employee are
appropriate in all aspects and these roles plays a major role in achieving business objectives.

There are certain advice which are related to these roles and rights of employment relationship in
context of TESCO are elaborated as follows-
 TESCO should provide flexible working hours to its employees which will motivate its
employees towards achieving business goals and objectives. It is the duty of employer to
assign task and duties to its workers (Hasle, Seim and Refslund, 2019). But at the same
time, employer must make sure that the work should not be time consuming and must be
done within office hours. Employer must assure that there should be balance between
employees work life and outside life.
 Although, employees have right to terminate the worker when they desire but a valid
reason must be given on termination letter. It should be ensured that employees are not
terminated on personal grounds and should be terminated on basis of some accurate and
valid reason.
TASK 3
P5. Analysis of Stakeholders
Stakeholder is an individual, organisation and any other institution which owns at least
one share of stock of an organisation. TESCO is a British based retail organisation that has many
branches in the world and in this business entity, stakeholders plays an important role in
achieving overall business objectives. The stakeholders in TESCO has a large contribution in
maintaining healthy employment relationship in an organisation. The main stakeholders of this
organisation are government, customers, trade union, local community, supplier, shareholders
and employees (Stakeholders of TESCO Essay, 2019).
Stakeholders of TESCO Contribution in supporting positive employment relationship
Customers A customer is an individual that buys goods and services produced
in a business. Customers want TESCO to produce high quality
products and services that has good value of their money. Happy
customers lead to enhancing employment relationship as it can
enforce the way in which employees feel about how they work and
its purpose.
Employees Employees are the people that work in an organisation for achieving
business objectives. Workers of TESCO are provided means to

secure life necessities. When employee work in a team in an
effective manner and work hard to achieve business objectives than
it will help in maintaining healthy relationship between employer
and employee (Mira, Choong, and Thim, 2019).
Suppliers A supplier or vendor is a person who supplies essential goods to an
organisation. The interest of supplier in TESCO is to be represented
by it with high level of credibility. When quality goods are supplied
in an organisation than it will definitely improve the overall
performance of workers. This will motivate them towards achieving
business goals and enhance the employment engagement in a
business.
Local Community It is a group of individuals that interact within the surroundings of an
organisation. It consists of residents, public staff and business
operators. The actions which is taken by TESCO has impact over its
local community such as giving jobs to those people living locally.
Involvement of community in this business helps it to improve its
reputation and employee retention. It helps in boosting up employee
morale and feel good about their work which motivates them in
achieving business objectives and goals.
Government It is a group of people that governs and has control over functioning
of an organisation. TESCO timely pays certain taxes to government
which has build up the image of this business organisation
(Gambeta, Koka and Hoskisson, 2019). Government has also build
up its trust upon this business enterprise which helps in generating
motivation among employees of an organisation due to low
complexity of rules and regulations.
Trade Union The basic role of trade union is to protects and produce the interest
of group of workers of an organisation. The basic interest these
unions upon TESCO is to provide high wages and appropriate
working conditions to its employees. As they protect employees

rights and interests, it motivates and encourages workers towards
attaining business goals which will result in enhancing employment
relationship in a business.
Shareholders These are the individuals that owns at least one share of company's
stock. When stakeholders are getting high share of profit than it will
motivate them to work even more hard in attaining business goals
and creates a sense of job satisfaction among them. This will result
in enhancing employment relationship.
TASK 4
P6. Impact of Positive and Negative Employee relations
Healthy employee relations are very important for resolving any kind of conflicts and
problems arising in an organisation (Thompson, McDonald and O’Connor, 2019). It is very
important for a business enterprise to make sure that employees are engaged towards achieving
business objectives. There are various impacts of positive and negative impact of employee
engagement in TESCO upon various stakeholders of this business which is elaborated as
follows-
Stakeholders of TESCO Positive employee relations Negative employee relations
Customers When there are positive relations
among employees than they will
be motivated towards producing
quality products which will meet
customers expectations.
When relations between
employees are negative, then they
will be demotivated and will fail
to produce quality goods and
services. It will creates
dissatisfaction among customers.
Employees Healthy employee relations will
motivate the workers towards
achieving business goals and
objectives and enhance their
performance.
Unhealthy relations among
employees will create job
dissatisfaction among workers in
an organisation (Shen and Jiang,
2019).

Suppliers Due to healthy employee
relations, suppliers of an
organisation will be able to
supply quality goods to the
enterprise.
Negative relations among
employees will result in bad
quality of products which will
demotivate suppliers in supplying
goods to a business that produces
bad-quality products.
Local Community Healthy employee relations will
produce quality results and
improved performance, which
will enhance the resources of an
organisation. It will help the
business in helping its local
community such as by
distributing laptops in local
schools and colleges (Bryson and
White M, 2019).
On the other hand, when
employee relations are negative
than it will result in low monetary
outcome which will bound the
organisation in helping its local
community due to lack of
resources.
Government When employee relations are
healthy than it will result in
improved productivity and
profitability of an organisation.
This will enable the enterprise to
pay various taxes to the
government on time.
Negative relationship between
employees will bound the
organisation to timely pay the
taxes to government due to lack
of financial resources in a
business.
In TESCO, various employee engagement programmes has been developed that promotes
employee relationship within an organisation. These programmes helps in eliminating negative
impact of unhealthy employee relationship upon its stakeholders (Sikula Sr and Sikula, 2019). It
uses two way communication that allows employees to participate in decision making process.
This will create a sense of belongingness among workers which will motivate them towards

achieving business goals and objectives. Efficient employees will produce quality goods that
meets customer's expectations and desires.
CONCLUSION
From the above report it has been concluded that for the success and growth of a
business, a healthy relationship between employees is very significant. It helps in motivating
employees towards achieving business goals and objectives and creates job satisfaction among
them. It also helps in resolving conflicts arising in an organisation and enhance the overall
productivity of a business. Health and safety law ensures that workers are provided healthy and
safe working environment which creates job satisfaction. Both employees and employers have
various rights and duties towards a business enterprise. Employees have right to take action if
they are not treated equally on basis of caste, creed, gender, age and so on. Stakeholder of an
organisation helps in contributing and supporting employment relationship. Satisfied customers
helps in motivating employees to perform in more appropriate manner.

REFERENCES
Books and Journals