Employee Relations: Importance, Legislations, Rights and Duties, Strategies

Unit Number and Title Unit 20 – Employee
Relations
Credit Value 15 Unit Level 5
Project Title Employee Relations
Statement of
Authenticity:
I certify that the work
submitted for this unit
is my own and the
research sources are
fully acknowledged.
1

Table of Content
1.0 Introduction p
2.0 An overview to employee relations, what it is and its importance
and value to the organisation p
3.0 An explanation of key legislations that applies to employee
relations and which the organisation must adhere to p
4.0 Investigating the rights and duties of both the employer and
employee. Determining the most appropriate advice related to
specific examples p
5.0 An evaluation of effective employee relations strategies
including shared culture, power sharing, shared values, effective
communication and continuous learning and improvement p
6.0 A stakeholder analysis for the organisation p
7.0 Justified recommendations based on critical insight for
improving and increasing efficiency of the employee relations
strategy p
8.0 Conclusion p
References p
2

1.0 Introduction
Employee relation is defined as employers and employee’s relationship in an
informal and formal nature which take among staff members interactions and
management in all working situations. In addition to this, employee relation involve of
those areas of HRM which deals directly with staff members and also by collective
agreements. It is mainly associated with managing the relationship among
employees and higher authorities at workplace (Bathini and Kandathil, 2019). It is
important for an organization to maintain an effective employee relation as it help to
develop positive working environment, increase productivity and performance and
many more. For the present study, Marks and Spencer is taken into consideration. It
is a multinational retailer which specialize in selling home products, food products,
clothing etc. The company was established in year 1884 and is headquartered in
England, United Kingdom. The report will cover value as well as importance of
employee relation and the laws which applies to employee relations. Along with this,
there is a discussion regarding duties and rights of employee and employer. In the
last, stakeholder analysis of respective organization is elaborated and the
recommendations is given to improve efficiency of employee relation strategy.
2.0 An overview to employee relations, what it is and its
importance and value to the organisation
Employee relation is basically the efforts put by company for maintaining
positive and effective relationship with staff members so that they can retain for
longer time period and meet with the targets as well. In addition to this, it is vital for
organization such as Marks and Spencer to maintain a good relationship with its
employees as it has direct influence on the performance and productivity of a
company. If an organization is able to maintain good relation with its employees then
it ensure attainment of higher growth and success at marketplace (Beuselinck,
Markarian and Verriest, 2021). Employees are the major asset and one of the major
reason of company’s success and growth and for this it is important to maintain good
relationship with employees. It is determined that of staff members have a good and
3

respectful relation with higher authorities then they are more likely to be satisfied and
loyal. The value as well as significance of employee relation is given below:
Less conflicts at workplace: It is determined that when higher authorities
have good relationship with its employees then the conflict arise at workplace is less
as issues were solved mutually and timely. Increase in number of conflicts have
negative impact on the activity and operations of organization. An effective and
positive relation develops healthy as well as positive working culture at workplace
due to which there is less conflicts and the activities is implemented in a proper
manner.
Employee loyalty: When a productive as well as pleasant work environment
is developed then it has direct impact on the loyalty of staff members. It is
determined that companies who have an effective employee relationship at
workplace is able to boost morale and efficiency of staff members. It is important for
a company to invest in labor relations as it will assist to deal with the changing and
challenging business environment (Boivin, 2019). With reference to Marks and
Spencer, it is analyzed that company provide rewards and recognition to its
workforce on the basis of their good performance as it help in developing good
relationship and gain loyalty of employees in an effective manner.
Improved productivity: It is analyzed that a positive and effective
relationship with employers assist staff members to generate high revenue through
increased productivity. This is because when the workplace environment or
atmosphere is pleasant then morale and motivation is increased due to which
employees put full potential in order to meet with the targets and attain objectives as
well. In relation to Marks and Spencer, its higher authorities ensure that the
requirement of its employees is fulfilled and a positive working culture is provided to
them so that they can work without any mental pressure and put efforts to attain
objectives.
The higher authorities of Marks and Spencer also ensures equality and
freedom is being provided to its staff members as it help in maintain good relation
with customer and develop positive mindset of employees towards company
(Gubareva, Kovalenko and Novikova, 2019) Apart from this, there are also other
aspects that is attained by respective company because of employee relations such
4