Unit 20 - Employee Relations: An Overview of Strategies for TESCO

This report discusses the importance of employee relations and key legislations for TESCO. It investigates the rights and duties of both employer and employee, and evaluates effective strategies for shared culture, power sharing, communication, and continuous learning. The report also includes a stakeholder analysis and recommendations for improving employee relations.

Unit Number and Title Unit 20 – Employee
Relations
Project Title Employee Relations
1

Table of Content
1.0 Introduction 3
2.0 An overview to employee relations, what it is and its importance
and value to the organisation 3
3.0 An explanation of key legislations that applies to employee
relations and which the organisation must adhere to 5
4.0 Investigating the rights and duties of both the employer and
employee. Determining the most appropriate advice related to
specific examples 6
5.0 An evaluation of effective employee relations strategies
including shared culture, power sharing, shared values, effective
communication and continuous learning and improvement 9
6.0 A stakeholder analysis for the organisation 10
7.0 Justified recommendations based on critical insight for
improving and increasing efficiency of the employee relations
strategy 11
8.0 Conclusion 13
References 14
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1.0 Introduction
Employees is being considered as the backbone of the company which work
in the company and get paid for the work by the company. With the help of salaries
they improve their standard of living. Employees are main part of the company which
help achieve all the objectives of the firm which are set by the higher authorities of
the organization(Nataliia, , Dmytro, and Igor, , 2018). On the basis of the skills and
knowledge required by the company these has been hired. The term employee
relation may be defined as relationship between the business and the employees. It
is very important fir the management of the company to make a good relationship
with their employees by doing this employees feel motivated and feel free to work
with in the company. It help in analyzing the behavior of the employees with in the
company and their needs and requirements. By doing this they can work in a very
effective manner. The following report is based on the TESCO company which is a
well established and a multinational retail brand of United Kingdom. The respective
company was founded in 1919 by Jack Cohen and the headquarters of the
organization is situated in Welwyn Garden City, England. The following report is
going to discussed about the importance of the employee relation and their values
with in the company. This report also cover the fundamentals of the employees law
and rights and duties of the employer and the employee with in the workplace.
Afterwards this report provide information about the effective employee relationship
strategies and the stakeholder analysis of the respective organization.
2.0 An overview to employee relations, what it is and its
importance and value to the organisation
If the management of the company develop a healthy and positive working
environment with in the workplace then the workers or employees of the firm work in
a very productive manner. One the main importance of creating a healthy working
environment within the workplace is that the management of the company can
effectively understand the needs of the employees and also understand the issues
and complexities which are faced by them (Eskerod, and Larsen, T., 2018). If the
management of the firm support their employees then they work with utmost
productivity and carry out the task in well effective manner. By doing this
organization can achieve a successful position in the market for a long period of
time. Better understanding with the management make the employees more happy,
loyal and productive. The importance of the employees relationship within the
company has been discussed below :-
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 Increase motivation :- different types of methods has been applied by the
management of the company like engage in the decision-making or
operations of the company in order to motivate them. Different types of
activities has been performed in all the levels of the companies the
management of the company motivate them to work in more effective and
productive manner. In relation to the TESCO, the management of the
company must ensure that the employees work in a team and with proper
unity. The relationship which have been developed between them help them
to feel always motivated (Gold, and Waddington, J., 2019).
 Increase productivity :- if the management of the firm develop a good and
healthy working environment with in the workplace then not only the
performance but also the productivity of the employees has been increases
which ultimately increases the profit of the company(.Hamstra, , and et,. al.,
2021.). A fruitful relationship between the employer and employee develop a
good and healthy working environment. With the help of this subordinates can
share their thoughts and ideas from their manager in a very effective manner.
Appreciating the creativity of the employee make them more productive and
motivated. In context to the TESCO, the production team of the company
have to focus on developing a healthy working environment so that the
productivity of the employees has been increased.
 Retain loyal employees :- the stability of the employees has been increases
when they feel comfortable around their managers. If the organization focus
on developing positive working relationship between the employer and the
employees then they can achieve success in the market. Along with this
company don't have to waste the time on finding the new employees within
the company. In relation to the TESCO, if the organization wants to make their
employees familiar with the firm then the employer of the company have to
focus on maintaining good and healthy working relationship with their
employees (Kot, ., Spanagel, . and Belozerova,, 2020).
 Employee engagement :- this is totally related to the job satisfaction and
passionate about the work with in the workplace. In context to the TESCO, it
is very important for the worker to understand their job and responsibility
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towards the firm, so that they can achieve the set objective in a very effective
manner.
3.0 An explanation of key legislations that applies to employee
relations and which the organisation must adhere to
The laws of employment is being considered as that area of law which oversees the
kinship of the employer as well as the employees with in the business structure. The
organization is liable to follow all the laws which is related to the employees if more
then one employee has been working in the firm(Berber and Lekovic, 2018). State
and federal law has been comprises in this section which includes the various
subjects in order to defend the rights of employees. In addition to this other types of
employees is related to the compensation, child labor, safety within the workplace
and many more. These laws are made in order to protect the employees with in the
organization. With the help if these laws employees always feel protected against
any harm or cause. The different types of laws has been implemented by the
governance in order to protect the employee and it is very important for the
organization to follow all these laws. If they don't do this then in that case the
employees of the company can report to an authorized person. Following are the
different types of employment laws which has been discussed below :-
 National minimum wages act :- this act is related to the wages and salaries
of the worker all across the UK. From the effect of 1 April, people who are
more then the age of 23 will be offered around 8.91 pounds and the people
who aged between the 21 to 23 will be provided 8.36 pounds and the people
who came between the age group of 18 to 20 has been provided 6.56
pounds. Basically these are the minimum wages slab amount which have to
be follow by the every company. In context to the TESCO, the management
of the company provide wages to their employees according to their
designation and ability to carry out the task. Along with this they also provide
different types of perks, compensation and rewards to their employees in
order to improve their productivity and retention within the company.
 Employees right act :- this act is related to the rights which have been
posses by the employees within the workplace. It is very important for the
employers of the company to satisfy the need and requirement of the
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employees with in the workplace. If they don't do this then the productivity as
well as the performance of the firm and employees has been reduces. In this
act different types of policies has been written in relation to the safety,
facilities and job security of the employees(Dóra, ., and et,. al., 2019). It is
very important for the management of the TESCO company to focus on these
policies, if they dot this then the job satisfaction level of the employees has
been increases.
 Employee relation act :- it is very important for the management of the
company to make a good and healthy relationship with their employees. By
doing this they encourage them which improves their productivity in achieving
the set objective of the company. This law has been implemented by the
government of United Kingdom so that the employees of the firm become
familiar with their organization and feel more engaged in the operations of the
firm. In context to the TESCO, the management of the company
contentiously organized events with in the organization in order to
communicate with their employees. Along with this, they always try to
maintain good relationship with their workers (Isaksson, and Mitra, , 2019).
 Equality act :- according to this law, every employee with in the organization
has been treated equal whether they work on the higher level or lower level.
With the help of this law inequality with in firm has been removed which
ultimately help in developing healthy working environment with in the
employees. In relation to the TESCO, this law has been properly follow the by
the company. They treat their employees like a family so that they always feel
respected and satisfied.
 Health and safety act at workplace :- this act is related with the
employees well being and safety with in the workplace so that they can
feel safe and secure that directly effect the employees stability for long
term. The company tesco, adapts this act so that work force can feel
secured as well as they also includes there family members in that
medical plan.
4.0 Investigating the rights and duties of both the employer and
employee. Determining the most appropriate advice related to
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specific examples
Rights Duties Obligations
Employer  The
management
of the
company
have the
power of
terminating
and hiring the
individual with
in the
company.
 They also
have the right
to defend the
secret
collected data
of the
organization
(Yakova and
Kuneva,
2020).
 They are
responsible
for developing
a healthy and
happy working
environment
with in the
business
structure so
that
employees
always feel
motivated and
carry out the
task with
utmost
productivity.
 They are
responsible
for the
foundation of
the comfort of
all the workers
with in the
existing
culture.
 The most
important
obligation of
the employer
is that they
have to
provide
guarantee for
the safety of
the women
employees
within the
institution.
 The another
obligation of
the employer
is that at the
time of the
dispersion of
the salary they
have to be act
as a
representative
from the side
of employees.
Manager of
the company
make sure
that
employees
received their
salary without
any deviation
and errors.
Employees  The most
important right
of the
employees is
that they get
the healthy
and safety
working
environment
within the
 The
employees of
the have the
duty to follow
the
instructions of
the manager
and carry out
the assigned
task with
 The
employees of
the company
is obligated to
wear the
dress code
which have
been given or
decided by the
management
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workplace.
They must
provide
capable set
up and guard
in order to
controlled and
meet any
crises.
 The another
right of the
employees is
that they have
the right to
ask from the
management
for their
leaves
whether it is
paid or sick. In
context to
TESCO,
certain
number of
leaves has
been
assigned to
their
employees
which can be
utilized by
them.
utmost
productivity.
 They have to
look all the
improvement
and
preparation
which have
been given by
the company.
of the firm.
 The another
obligation of
the employees
is that they
always remain
loyal to the
firm and don't
revel the
secret of the
firm to any
one outside.
Different types of rights, duties and obligation has to be performed by the employer
and the employees with in the company. These rights not only the protect the
employees from the harmful events but also protect them form favouritism and
dangerous environment. A discussion has been on the rights and responsibilities of
the employees and the employer. If these duties has been effectively adopt by them
then they can benefits the firm in different ways like development of healthy working
environment and systematic functioning of all the operations of the company. Large
amount of workforce has been worked within the TESCO company as they have a
well known image all across the globe. The management of the company need to
concentrate on maintaining a good and healthy working relationship with their
employees in a very constant manner. If proper policies has been followed by the
company and also proper session has been developed by them then they get the
different types of advantage like productivity of the employees has been increases
and also the engagement of the employees in the decision making with in the
company.
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5.0 An evaluation of effective employee relations strategies
including shared culture, power sharing, shared values, effective
communication and continuous learning and improvement
Its is not just a term, it explains a bond between employee and employees. It
refers to an industry efforts to make and maintain a positive relationship with its
workers. Enterprise that invest in workers engagement and relation plans are
more likely to keep workers honest and productive towards activity. As per the
effect of employee engagement on operations that it is essential for wholly
success of the company. Stakeholder and contributors. That how industry must
view workers instead of merely paid wages to workforce. Workers perform
more than just their working hours as they are dedicated towards their jobs and
company objectives so it is responsibility of the management to rewards them as
per their efficiency. In order to evaluate the employee relation there are some
strategies which are listed in below :
Shared cultures :
This practices have gained over the last decades as a by product of the
economic recession and the broad utilisation of online services, making the kind of
sharing economy. Hence it considers contradictory cases of transaction, sharing,
gathering, cooperation, commonality and typical ownership. These practices are
related to the social networks that grow informal way with in a area and have as
their objectives to co produce, control and share resources, time, services,
knowledge, details and assist on the basis of economic profit. Although it creates
an alternative way for people to satisfy daily needs in more sustainable,
resources and socially engaging mode by investing in local inventory. In order to
tesco, the company shared culture involves a personal values of the workers in
order to satisfy them so that they can improved their standard of living.
Power Sharing :
It means the distribution of power among the organs of the governing just as
legislation, execution and judiciary. It assist in attaining the stability of political
orders. In this rights might even be shared at distinct levels such as union,
state and local. Their are various kinds of power sharing which are (Paine, 2021).
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 Horizontal distribution of powers : In this ability is shared among assort
kind of government such as the legislatures, executive and judiciary.
 Power sharing at assorted social units : powers can be shared among
social units just as linguistic and religious units.
Shared values :
It is the ability of a business to move on the far side assemblage users
requirements to address fundamental societal requirements through its business
framework (Chaudhary, and Akhouri, 2019). The conventional formulation has
been to run enterprise and think about its social effect as a separate unit of
consideration. As they marks this start with concentrating on philanthropy and it
involve to workers volunteering and other participation that comes under the
CSR. The thought was good enough by ignoring harm, being clear and operating
sustainability(Puspita, and Kasiyati, ., 2021).
Effective communication and improvement learnings -
It refers to the process of transaction thoughts, education and details with the
aim or mindset is satisfied in the best possible manner. It includes the delivering
a content is not enough it should reaches the aims of the sender. It includes
some factors that are reliability, complete message, precise content, senders
courtesy and many others. It can be develop through regular practice and
experience. The predetermine bundle of ability needed for an individuall
communication procedure are as observance, clarity, brevity and many more that
develops the skills in effective manner. The considered company tesco, constantly
execute a various practices in order to develop these skills of their workforce. It
creates a effective relationship between manager and workers. In improves the
settings of the structure and increases the stability of the workers in long term. It
ensures self discipline and efficient manner and management the workers are
consecutive by the top management and it occurs an open discussion in the
company (.Zainab, , Akbar, W. and Siddiqui, , 2021) . The communication skill is
critical for in business enterprise and their future career prospects. With this new
challenging environment, it become very crucial for the students to enhance their
learning skill and employability prospects in future. For the employees of progressive
10

growth, communication skill is one of the factor of generic skill which is essential.
These skills are very important specially in the process of seeking a job.
6.0 A stakeholder analysis for the organisation
This analysis is an extremely helpful techniques for determining,
understanding and prioritizing all stakeholders who may considers wield
influences or power over a business and assignment. All neutral have their own
purpose or their individuals ideas and actions, stakeholders analysis attempt to
determines and intercept these motivations so that they can be adequately
addressed. Effectual neutral action assist to interpret their needfully into institution contented
and objective. It also aid to make the abstraction of hard-hitting scheme process. Neutral action is
crucial to the occurrence of any arrangement. They can also be many-sided and alteration from
business to business. They can survive with individual, shareholder, supplier, client, commission of
manager, concern owner, regulatory authorization or governing authority. Each one of them has a
particular and adverse perspective which will effect in occurrence of the organization. In
circumstance to tesco, the various stakeholders of company plays various role in order to have
success and engage in a positive way (Aung, ., 2020) .
1. Employees: respective are the one who have direct involvement in the management. They
decision and commerce consecutive with the case, provide assist to the interest treatment and earn
super to aid themselves. They usually take asset like job happiness, cost and concern growing.
2. Capitalist: it can be marketer or owner of the establishment who have a responsibility to get
communication on on time base and it required to be firm such as fiscal statements. They also have
a fine to measure or authorise the prima decision of the organization like unite and acquiring. They
can also take link in the organization and assist to better and progress the trade figure.
There are different stakeholders which forms the part of the organization. These include the
top level management, employees, customers, government and media, etc. These plays an essential
role in the company as per their power and interest in organization.
These are the bodies which includes the finance, products, acquisition and
consultants and many others. It can be classified in four categories by explaining
a power interest grid which is elaborated in below :
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 High power, high interest – These are major parts of stakeholders and
person must prioritize keeping them happy with the project advancement.
With these individuals organization want to collaborate and also keep fully
engaged as it It includes the top level executives and directors of the
company which are the essential part of high level of the management. They
are required to be informed with every detail which is important for the
company.
 High power, low interest - Because of influence in the industry, individual
must operate to keep these people satisfied. But due to they have not
conferred a good involvement in the duty or concern activity . Person could
turn them off if they over pass on with worker. These stakeholders may
have high impact over a project, but they do not want to get engaged in
details by the need to keep up to date. It mainly includes employees and
investors in this variable.
 Low power, high interest - individuals all wants to have these people
detailed and check in with them on daily basis to be assured they are
not experiencing with them. These stakeholder are those who may offer
great ideas and insights for project but who a company does not need to
always say yes to. It considers the customers and investors of an
organization.
 Low power, low interest - in this category these individuals are provided
by the details periodically, but they don't react on that details. These are
also called crowd as these stakeholders require some ongoing
communication regarding the progress of a project, but probably least of all
the stackholders. In this section governing bodies and media are
considered as its stakeholders.
In the tesco, the company can better their activity and the procedure that are
implemented in the system. It is proposal that clearly hearing to the bespoke and
customer can modify brand image of the construction. manpower in the business can
easily feel that they are not the participant of institution. It is required to be
abstraction with person and entangled them in constitution daily fitting and give them
a accidental to ask inquiry, crucial inquiry, give information and many more.
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7.0 Justified recommendations based on critical insight for
improving and increasing efficiency of the employee relations
strategy
It is essential for the management promotes healthy workers relations at
organization to extract the reach out the objectives by everyone. Rivalry is
important but it must not encourage negatively or any type of entity among the
workforce. So it recommended from above study in order to increase the strength
and development of employees the company can take certain steps which are
listed in below :
 Motivates individuals to share their operations with each : This way
people tend to talk with each other more, discuss things among
themselves and thus the comfort level increases. Let them work together
and take decisions on their own. A team leader should interfere only in
utmost causes of struggle and serves mistaking.
 Motivate effectual relation among the squad leaders – It is ascertained
that bad connection can tends to confusions and misunderstanding. The
communication has to be finespun and relevant. One individual must not
perform with speech and be particular about his feeling from their someone
as well as organization.
 Organize an activities - these small participation can create some good
and effective bonds between the mangers and workers. As the management
executes some activities that creates a friendly environment in the company
or among the peers. Through this employees take initiative and involve in the
organizational activity.
 Involve team members - by including employees in decision making so
that they can feel valued and it increase their creativity in the company and
it improves their operational efficiency.
 Employees voice- it means by which people convey to their leader and
influence matters that affect an organization. It assist to create open and
trusting relationship between management and their unit which leads to
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organizational success. In context of tesco they organize a group meeting
in which they create an open session of their views and idea so that
company they can feel valued and good relation can be build (Mia, and
Chowdhuary, ., 2021). Valuing the voice of employees by giving them
freedom to speak about their rights can help them to enhance the productivity
so that there is positive environment being created at workplace which will
help in achieving business goals in efficient and effective manner.
 Employee engagement- By engaging every workforce in different aspects of
the work such as decision making, idea generation, task, etc. there can be
employee engagement which will help to keep the employees motivated as
well as valued. This encourages high productivity for the employees so that
they can effectively contribute towards the achievement of the objectives.
The management needs to guide and advise of others as well sometimes
the person have to makes a n important notes. These all have to implements the
some strategies in order to make an attractive and friendly bond so that they can
manage its systematically or in effective manner so that the working can be
increase. It must to maintain a good relation in a business and it make the
employees valued in an organization. Powerful employee relations tends to more
cultivable, actuated and businesslike worker which further lead to add-on in sales flat. Some of the
illustration are prevents content of worker, resolve quality between work force and leader or
between worker and employer as well, cut down absence will addition the effect the concern.
8.0 Conclusion
It is concluded from above report that it is crucial to have affirmative and
quality worker relation with in the department an agreement can maximize
welfare, break down the complicated ness of absence and create staff more
sincere towards their jobs. It is presented that work force who express basic
reason from their management are more likely to be alleviated, commitment
and create structure productive in the long run. When the workers having good
relationships with their directors can capable to bring towards bankable
maturation and development which at the similar time assist to grow the ratio
total it has been seen that if an system needs to get good outcomes from their
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staff then they have to create them motivated while actuated during operating in
the company.
References
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