Impact of Employee Satisfaction on Organisational Productivity in Manufacturing Industry

Running head: RESEARCH PROPOSAL
Research Proposal
Topic: Impact of employee satisfaction on organisational productivity: a study based on the
manufacturing industry
Student’s name:
Name of the university:
Author’s note:

1RESEARCH PROPOSAL
Abstract
This research proposal focuses on the subject area of impact of employee satisfaction on
organisational productivity. This research area will be narrowed down to focus only on
manufacturing industry. Within the organisations, the managers always want the satisfied
employees as satisfied employees give ultimate organizational productivity. In the literature
review section, scholarly articles are reviewed to establish the theoretical framework of the
research. The management of the organisation must appreciate the work so that the employees
get motivated and feel valued for the organisation. In the private sector; top ten business
priorities are to increase enterprise growth, attract and retain the new customers, deliver the
operational result, reduce enterprise cost, improve efficiency, improve profitability and attract
and retain the workforce. The objectives of the study are to highlight the factors driving the
employee satisfaction within the organisations, to establish the relationship between the
employee satisfaction and organizational productivity, to point out the challenges faced by the
manufacturing industry in achieving the organizational productivity. This study will find out the
possible solutions to improve the satisfaction level of employees and organizational productivity.
This research sets the question of the relationship between the employee satisfaction and
organisational productivity. Employee satisfaction mainly depends on two variables; which are
external environmental factors and the personal characteristics. If the employees' expectations
level falls short; the employees become dissatisfied. In this research, the researcher will use the
Mixed Method to collect the data. In order to collect the data, survey and interview, both will be
conducted. 200 senior level employees in the manufacturing sector will be used as a sample for
survey and 4 managers in the manufacturing industry will be used for interviews. Quantitative
data analysis will be conducted with SPPS. The employees should be motivated and positive if
the management wants to make the organisation productive.

2RESEARCH PROPOSAL
Table of Contents
1. Introduction..................................................................................................................................3
1.1 Background of the study........................................................................................................3
1.2 Significance of the study........................................................................................................3
2. Literature review..........................................................................................................................3
3. Research objectives.....................................................................................................................8
3.1 Methodological position........................................................................................................8
3.3 Research objectives................................................................................................................9
3.4 Research questions.................................................................................................................9
3.5 Research questions link with the larger issues.......................................................................9
4. Method and design.....................................................................................................................10
4.1 Method of data collections...................................................................................................10
4.2 Data collection process........................................................................................................10
4.3 Sampling..............................................................................................................................11
4.4 Data analysis........................................................................................................................12
4.5 Ethical considerations..........................................................................................................13
5. Significance and conclusions.....................................................................................................13
Reference List................................................................................................................................15
Appendices....................................................................................................................................18
Appendix 1.................................................................................................................................18
Appendix 2.................................................................................................................................19

3RESEARCH PROPOSAL
1. Introduction
1.1 Background of the study
Organisational success depends on the employees’ morale and the effectiveness of the
employees mainly relies on the training and experience. Within an organisation, managers want
to have the satisfied employees so that the employees can improve the organisational
productivity. The role of the managers in the organisation is to motivate the employees and to
make the workplace a positive one (Boukis and Gounaris 2015). In the manufacturing industry;
the value of the employees is significant and the employees expect good pay, autonomy,
security, challenge and pleasant co-workers from the organisation. Therefore, the purpose of this
research is to explore the link between the employee satisfaction and the organisational
productivity in the manufacturing industry. In this proposal, a short literature review along with
the data collection process of the research will be described. Most importantly; the research aim
and objectives will be given with research questions.
1.2 Significance of the study
The employees, who are satisfied, love their job and the employees can increase the
organisational productivity through increasing their potentiality. This research will be significant
as the concept of research will strive to find the factors of employee satisfaction and
organisational productivity. It is imperative to highlight the relationship between the
organisational performance and job satisfaction is complex. This research is significant for the
future researchers who will conduct the study based on the employee satisfaction and
organisational productivity. In addition, this research proposal will be significant to the managers
of the manufacturing industry as they will get to know about the factors of employee satisfaction
and the importance of organisational productivity. In organisational behaviour; employee
satisfaction is a crucial factor and this proposal will try to emphasis on making the relationship
between employee satisfaction and organisational productivity.
2. Literature review
The concept of employee satisfaction