Employees are the assets of a company and organization

Running head: MANAGEMENT
PROFESSIONAL PROJECT
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Executive summary
Employees are the assets of a company and organization. Their performance determines the
nature of the operations. Scoring the performance is a means for recognizing the talents.
Motivation and encouragement are crucial components for enhancing the standards and
quality of the employee performance. In case of BHP Billiton, mention can be made of
motivational programs, which generates interest within the employees to expose better
performance. Revision of the pay scale structure is one of the other initiatives from the
managers to lure the employees. Using performance management systems is beneficial in
terms of estimating the direction in which the business would head in the upcoming financial
years.

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Table of contents
Introduction................................................................................................................................3
Overview of the company......................................................................................................3
Problem statement..................................................................................................................3
Research aim..........................................................................................................................4
Research objectives................................................................................................................4
Research questions.................................................................................................................4
Significance of the study........................................................................................................5
Research hypothesis...............................................................................................................5
Literature review........................................................................................................................5
Conceptual framework...........................................................................................................6
Concept of motivation............................................................................................................6
Concept of organizational effectiveness................................................................................7
Impact of motivation on organizational effectiveness...........................................................8
Theories of motivation...........................................................................................................8
Drive theory.......................................................................................................................8
Incentive theory..................................................................................................................9
Maslow’s hierarchy of needs.............................................................................................9
Herzberg’s motivation-hygiene theory..............................................................................9
Frederick Taylor theory of scientific management............................................................9
Methodology............................................................................................................................10
Data analysis............................................................................................................................11
Secondary.............................................................................................................................11
Discussion................................................................................................................................17
Findings from the themes.....................................................................................................18
Conclusion and recommendation.............................................................................................18
References................................................................................................................................19
Appendices...............................................................................................................................22
Appendix 1...........................................................................................................................22
Appendix 2...........................................................................................................................22
Appendix 3...........................................................................................................................23
Appendix 4...........................................................................................................................24

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Appendix 5...........................................................................................................................24

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Introduction
Motivation is one of the agents, which helps the individuals to gain self-confidence
for performing the actions in an efficient and effective manner. Motivation proves to be
essential for recognizing the need for enhancing the personality. In case of the business
context, the managers assume the role of motivator, so that the employees get an urge to
expose better performance (Hu & Liden, 2015). Within this process, rationality and logical
reasoning is needed for improvising on the stability in the relationship between the managers
and the employees. This research aims to conduct research on the impact of motivation of
enhancing the organizational effectiveness of BHP Billiton.
Overview of the company
BHP Billiton achieves accolades and glory by emerging as one of the reputed Anglo-
Australian mining company in Melbourne, Australia. Operating under the metals and mining
industry, the company has been enlisted as LSE: BLT. Founded in 1860, the operations of the
company are spread worldwide, which reflects a stable and flexible supply chain network. As
a matter of specification, the company deals in the products of iron ore, coal, petroleum,
nickel, natural gas and uranium. According to the annual report of 2018, the annual revenue
of the company was US$ 43.638 billion (Bhp.com, 2019). The operating income as recorded
as US$ 17.561 billion and the net income was US$ 4.823 billion. The major drive behind this
is the skilled efforts of 62000+ employees.
Problem statement
Employees are considered to be the asset of a company and organization. The
business practices revolve around their satisfaction for increasing the sales revenue and profit
margin. Professional relationships are vital for exposing collaborative approach, which is
beneficial in terms of adding value to the productivity. In case of BHP Billiton, leadership
approaches are undertaken for motivating the employees to perform the tasks according to the

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requirements (Bhp.com, 2019). Corporate Charter is an essential doctrine for the organization
in terms of improvising on the operational excellence through the means of sustainable
development. This research attempts to investigate the impact of salary hikes, motivational
lectures and seminars on the performance of the employees at BHP Billiton.
Research aim
The aim of this research is to assess the impact of motivation on the performance of
the employees at BHP Billiton.
Research objectives
 To investigate the methods used by BHP Billiton for measuring the performance of
the employees
 To analyse the benefits of the salary hikes on the performance of the employees at
BHP Billiton
 To excavate the impact of motivation on enhancing the organizational effectiveness of
BHP Billiton
 To suggest recommendations for upgrading the standards and quality of the human
resource practices of BHP Billiton
Research questions
 What impact does motivation create on enhancing the organizational effectiveness of
BHP Billiton?
 What recommendations can be suggested for uplifting the standards and quality of the
human resource management practices in BHP Billiton.
Significance of the study
This research acts as a secondary source of information for the researchers intending
to conduct further research on human resource management practices in different business
settings. Along with this, the research is also helpful in terms of mapping the feasibility of