The Employment Contracts - Case Study Analysis

Running Head: CASE STUDY ANALYSIS
CASE STUDY ANALYSIS
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CASE STUDY ANALYSIS1
Answer 1
The employment contracts of the concerned organization, Oxford City Council, has affected the
interests of the employees. The section will identify the internal and external factors that
influence the employment relationship of the organization with the tour guides.
Internal factors
 The employment policy of the organisation can put a great deal of influence over the
employment relationship with two different groups of tour guides1. The different salary
packages and amenities that are provided by the organization to the tour guides play a
major role in retaining their commitment towards the operational processes.
 The employees of the organization are affected through the culture. It has been noted that
the permanent tour guides of the organization are more inclined towards following the
corporate culture that was set by the organization while focusing on their performance.
Whereas the casual or contractual employees are more inclined towards the benefits that
the organization provides the same with on the basis of their performance, while
disregarding the different policies that are framed by the organization.
External factors
 The local markets have a minimal supply of trained and experienced employees. The
minimal supply of skilled workforce in the markets would influence the bargaining power
of the tour guides. The lack of skilled and talented employees in the job markets of the
1 McDonald, Paula, and Paul Thompson. "Social media (tion) and the reshaping of public/private boundaries in
employment relations." International Journal of Management Reviews 18, no. 1 (2016): 69-84.

CASE STUDY ANALYSIS2
concerned organization would also result to switches towards the better propositions that
are made by the organizations in the market2.
 The complexity of the different task roles might affect the interests of the permanent as
well as the casual employees while operating as per the common objectives of the
venture. The permanent employees, being offered a particular bar of salary would not like
the concept of complex processes. However, the casual employees would take the
initiative of bargaining with the organizational management and authorities on the
complex assignments.
Answer 2
The employment status of permanent tour guides and the casual tour guides is quite
different and it is based on the employment policy of Oxford City Council. For instance, the
permanent employees have the status of employee who are willing to work under the contracts of
employment provided by the organisation. It means they have fixed payments, annual leave and
working hours for permanent employment. The employers have to be aware of the status of their
working and the responsibility as per the job description3. Moreover, they are also entitled to the
national minimum wage and the statutory redundancy pay as prescribed by the government.
On the contrary, the casual employees are belonged to the employment status of worker
who are under a contract of employment but entitled to core employment rights and protection. It
is important to note that the workers do not have enough amenities as the employers can get.
2 Conway, Edel, Na Fu, Kathy Monks, Kerstin Alfes, and Catherine Bailey. "Demands or resources? The
relationship between HR practices, employee engagement, and emotional exhaustion within a hybrid model of
employment relations." Human Resource Management 55, no. 5 (2016): 901-917.
3 Greer, Ian, and Virginia Doellgast. "Marketization, inequality, and institutional change: Toward a new framework
for comparative employment relations." Journal of industrial relations 59, no. 2 (2017): 192-208.