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Employment relations - assignment

   

Added on  2021-05-31

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Running Head: EMPLOYMENT RELATIONSHIP 1Contemporary Employee Relations

EMPLOYMENT RELATIONSHIP 2Introduction In today’s workplace, conflict is often inevitable in the employment relationship. It cannot beignored since it is an unavoidable aspect of the work teams. In an organization, conflict can bedefined as a contest or struggle between people with contradictory ideas, needs, goals, values andbeliefs. It is an outcome of different behaviors and it is an important part of human andworkplace life. It is very important and vital to adopt effective resolution processes at theworkplace (Bingham, 2016). Therefore, learning to manage or resolve the conflict is essential toa high performance team. Conflict management includes developing the skills which are relatedto the conflict resolution, awareness about conflicts, communication skills and creating astructure for the managing the conflict in workplace environment. The major objective of this essay is to emphasize on the contemporary employee relations in aworkplace atmosphere. The essay includes different aspects related to conflict and conflictresolution in the organization. The concept of conflict is defined by including the definitions ofdifferent authors. In addition to this, it describes the reasons why the conflict may occur betweenan employee and employer. Furthermore, it includes how the Unitarist perspective shows theconflict in the employment relationship. At the end, the possible benefits of Dispute ResolutionProcess are discussed in the essay.Contemporary Employee Relations As long as the companies continue to work with teams, conflicts cannot be ignored as it is anunavoidable aspect of the workplace teams. Whenever, there is a communication, there isconflict. Conflict refers to the expression of hostility, adverse attitudes, competition,misunderstanding and aggression. It is also related to the situations which include opposinginterest between two groups (Rahim, 2017). In general, conflict can be explained as adisagreement between two or more groups with one group or individual that is making efforts toaccept its opinions over others. Organizational conflict has negative impact on the business andits operations as it can lead to the depressions in the productivity and it increases theabsenteeism. At workplace, it can be very unpleasant and stressful. Conflict has been researchedover the centuries by many academic authors. In modern business world, great developmentshave been made in past few years in understanding the situations of conflicts and alleviating itsadverse impacts (Shaw, McPhail and Ressia, 2018).

EMPLOYMENT RELATIONSHIP 3Thakore (2013) defined conflict as a process that starts where one individual perceives thatanother individual has adversely affected or is about to adversely affects something that the firstperson care about. This is an appropriate definition focusing that conflict is about people’sperception not essentially actual hard facts (Thakore, 2013). The definition of this author pointsto the emotional characteristics of conflict by including the word like care. Moreover, it statesthat more than one group is engaged. Furthermore, it can be stated about the conflict that it istype of behavior that occurs when two or more groups are in the battle or opposition as anoutcome of a perceived deprivation from the processes of or communicating with another group(Bamber, et al, 2015). In an organization, there may be different forms of conflict like interpersonal conflict,intrapersonal, intergroup, intragroup and inter-organizational conflicts. In this context, Ikeda,Veludo-de-Oliveira and Campomar (2005) observed that in an organization, organizationalconflicts includes interpersonal conflicts with the supervisors and colleagues, or intergroupwithin different department of a workplace. In addition to above, a workplace may face verticaland horizontal conflicts as well. Vertical conflicts can be seen between the groups of differentlevels like salesman and supervisors while horizontal conflict can occur between the groups ofsame level like managers in an organization (Ikeda, Veludo-de-Oliveira and Campomar, 2005).In this way, conflict can occur in a workplace when the employees with different priorities worktogether. The employees can express the conflicts in various ways like non-cooperation, insults,anger and bullying. It can arise from different reasons like miscommunication, personalityclashes and organizational mismanagement. Conflict can be an adverse situation in the organization that can have several negative impactslike decreased efficiency and productivity, work disruptions, task failure, termination andabsenteeism. Additionally, the emotional stress can be both the cause and effect of anorganizational conflict. In a workplace, it is the responsibility of employers and senior managersto manage the conflict situation by developing an effective organizational culture (Barsky, 2014).They need to deal with the conflict equitably and promptly as the employees cannot solve amongthemselves. The concept of conflict can be understood with an example of RMG sector. In theyear 2005, there was a great conflict between the garment owners and labor. The major issuebetween both the groups was poor wages structure. In this situation, over 100 garment factories

EMPLOYMENT RELATIONSHIP 4stopped the production because factory workers continued riot for demolishing new wagestructure (Powelson, 2015). This conflict had a negative impact on the revenues and growth ofRMG sector in the year 2010. Thus, a workplace may have different adverse effects due toconflict situation and the employers should make efforts to deal with the situation of workplaceconflict by analyzing the reason behind conflict between employees and employers (Mone andLondon, 2018). In order to resolve the workplace conflict situation, it is very important to analyze that whyconflict may occur between an employee and employer. There may be various reasons behindthe conflict situation. In a workplace, conflict occurs due to different perspectives andpersonalities. Even employees and employers may have differences of opinions and they may notsee the eye to eye on a personal or professional level. Each and every employee has differentneeds and some expectations from its workplace and employer and conflict could arise in theorganization when people think that these needs and expectations are being avoided by his/heremployer (Budd and Bhave, 2017). An employee and employee will be in the conflict situationwhen the salary paid to the employees is not enough to meet their basic needs For instance, whenthe public employees work for the many years without any increment, they can feel dissatisfiedand deceived by their employer. Due to this, the organization will experience declined employeeproductivity and increased conflicts in the workplace. In this situation, employees generally feelexcluded and disloyal to the employers with insufficient pay.Moreover, the conflict may occur when an employee is the victim of harassment. In a workplace,if an employee thinks that the management team allows the offensive situations at work and itdoes not take any action to stop the harassment. Then, the employee will dislike the employerand it will lead them to lose the trust in employer. Their resentful personalities will adverselyinfluence the employee morale. The employers need to provide legally a workplace free ofharassment. Poor Communication is one of the major reasons of conflict between employers andemployees in the workplace (Jackson, Doellgast and Baccaro, 2018). It can be resulted due todifferences in communication style or there may be failure in the communication process. Forinstance, a senior manager re-assigned the task of an employee to his/her co-worker but failed tocommunicate this re-assignment to the employee. It can lead the employees to feel upset that canconvert into hostility among both the employees and manager. This communication failure in the

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