Managing the Employment Relationship

The employment relationship is managed by various organisations in a precise manner in order to gain competitive advantage. In this project dimensions of employment relationship are covered by analysing a case study. This project includes several findings from corporate world to lead the marketplace. In this report case study of Organic health foods is taken into consideration for understanding various aspects of managing employment relationships.

Management of
employment
relationship

Executive Summary
The employment relationship is managed by various organisations in a precise manner in
order to gain competitive advantage. In this project dimensions of employment relationship are
covered by analysing a case study. This project includes several findings from corporate world to
lead the marketplace. In this report case study of Organic health foods is taken into consideration
for understanding various aspects of managing employment relationships.

Table of Contents
Executive Summary.........................................................................................................................2
INTRODUCTION ..........................................................................................................................4
MAIN BODY...................................................................................................................................5
Analysis and evaluation of case and issues faced by Organic health foods(Organic health
foods)......................................................................................................................................5
Advise director of company for an amicable resolution........................................................7
Employment legislation and resolution related to legal complaint........................................9
National minimum wages act...............................................................................................10
Maternity rights and the legislation......................................................................................10
Gender rights legislation.......................................................................................................10
Trade unions and redundancy...............................................................................................11
CONCLUSION..............................................................................................................................12
RECOMMENDATIONS...............................................................................................................13
REFERENCES..............................................................................................................................15

INTRODUCTION
In the current competitive world the employee relations play a crucial role by establishing
healthy communication and coordination between employees (Audenaert, 2019). In a business
organisation it is important to maintain effective employment relationships for long term growth
of the company. In this report example of case study of Organic health foods is taken into
consideration for better understanding employment relationships. In this project various findings
and analysis related to case study of Organic health foods are mentioned in a precise manner. In
this project various recommendations and legal remedies for directors are mentioned in detail.
This project also includes the importance of employment relationships in modern organisations
in order to deal with day to day operations.

MAIN BODY
Analysis and evaluation of case and issues faced by Organic health foods(Organic health foods)
In this case study example of a tough situation for Organic health foods is studied and
this case states problem faced by organisation. The company is facing various issues related to
employment relations which are demanding indeed solutions of problems. Problem of company
is majorly related to employment relation issues. It is essential for a company to maintain and
manage employment relationship with maximum efforts for sustainable growth of business.
In the first case director of Organic health foods has made various contract changes
without the knowledge and consent of staff. The changes are related to business functions like
National minimum wage and changes in zero hour contracts.. In general perspective, it is a major
responsibility of director to formulate effective strategy for future by involvement of various
employees. It is essential duty of director of a company to include consent and advice of
employees in major decisions related to company (Bain, 2017). The Organic health foods should
focus on involvement of employees in order to develop perfect strategy for business growth.
Most of the cases related to directors in a business state that company's director does not involve
middle and lower management in major operations of the company.
Solution- The company should consider advice of all employees in various operations
and functions at the marketplace. It is important for a company to regularly focus on solutions by
taking into consideration advice of top and strategic management. In the case of Organic health
foods director should organise regular meetings with the help of staff members for long term
success of business. In the era of stiff competition between companies a company should focus
on decision making by installing appropriate style of leadership (Batt, 2018).
In the second case, Zuki Khan who is a cashier and worked for 1 year with Organic
health foods and is facing major problem. The Zuki Khan is a faithful employee for the
organisation and is in a specific hard situation. Management of Organic foods should look at this
issue as soon as possible. In the case study provided, management of Organic health foods
should understand the problem of Zuki Khan who is not allowed to wear handscarf in the
company. On the other hand she is also not entitled with maternity leave on her demand. The
management of Organic health foods has made a clear statement to Zuki Khan that she can use
her annual leave which is an alternate option.

Solution- Company can find major and effective solution for the problem in order to lead the
marketplace and survive in competition. In this case it is major responsibility of human resource
management to develop a perfect strategy to handle this problem. Management should consider
the problem in a major sense and should allow Zuki Khan to wear Hand scarf in the company.
On the other hand the management of Organic health foods should provide her leave related to
maternity as per employee legislation related to employment.
Third of this case study states that an employee of Organic health foods named Ezra
Cohen is undergoing Gender Reassignment. The employee named Ezra Cohen has claimed for
sick pay from the company. Now the situation is not in favour of employee as director of
company has refused to accept GR as a major factor for taking leave. As per these consequences
there are more chances of Ezra Cohen to go in depression which can make him unproductive.
This can also lead Ezra Cohen to quit respective job in a period of time which can be a major
loss for the company.
Solution- It is essential for management of Organic health foods to find optimum solutions
related to the problem in third case. Management should maintain emotional intelligence and
grant leave to employee. It is moral duty of management to provide rights to various employees
in different senses (Brandl, 2021). It is also major duty of human resource management in this
case to include sympathy with Ezra Cohen as the employee can go in major depression.
Fourth case is related to breakdown of Covid-19 in the economy which has impacted on
various operations of company. The Covid-19 pandemic has created a negative impact on
business of Organic health foods by impacting on selection process. The staff of company is also
given instructions that they can not join trade unions and can't wear any religious apparel or
jewellery which represents their religion. In Organic health foods as of now there is no handbook
or training on dress code for the employees.
Solution- In order to understand and solve the problem in a major sense, management of
Organic health foods should formulate a perfect strategy. The company should overcome
challenges related to Covid- 19 with maximum efficiency in order to grow at the marketplace. In
order to develop a perfect solution company can also train employees by developing various
skills in order to grow in international market. It is also main duty of human resource
management of Organic health foods to maintain effective and appropriate internal environment
(Donini, 2018). The company should also develop a policy which contains rules and regulations

related to dress code of organisation. Company should majorly focus on short and long term
business plans by giving priority to major employees. It is also the major duty of strategic
management to deal with market consequences created by Covid-19. The company can also
perform an appropriate short term strategy for achievement of individual and employee goals.
Advise director of company for an amicable resolution
The director of Organic health foods to change organisational policies and plans for
growth and development of business. Company's management is advised to take the following
measures to overcome various challenges which are mentioned below:
 Leadership- It is compulsory and need of time for Organic health foods to develop best
leadership techniques available to the business. The leadership is a major activity which
helps in maintaining effective teams in organisation (Brewster, 2020) Director of Organic
health foods is advised that democratic leadership should be practised in the company.
Democratic leadership is helpful in increasing involvement of employees and major
decisions of company should be taken with consent of all employees. The company can
also practice delegation leadership style in order to develop and formulate major
decisions with the help of subordinates.
 Human resource management- In order to follow major rules and regulations related to
employment legislation, company should provide major responsibility to HR
management. The human resource management of company should develop ethical
practices in business and also majorly focus on equality of employees. HR management
is also responsible for implementation of different employment legislations that are
present in the market (Ferrary, 2017). The presence of well skilled employees in human
resource management will help HR management to gain competency edge. It is also one
of the key role and responsibility of HR management to focus on company goals
achievement with development of effective strategy. In majority of cases, companies
prefer to take support and advise of HR management for developing desired success at
the marketplace.
 Change in recruitment and selection process- In the recent times employees and
various stakeholders are putting a question mark on recruitment process of Organic health
foods. It is now duty of middle level management to focus on changing whole
recruitment and selection in order to hire professional employees to tackle Covid-19. The

company should also look into various factors related to orientation and induction of new
employees. It is also main role of top level management to review new recruitment and
selection process for market growth. Changes in recruitment and selection process will
also help the business of Organic heath foods to gain and increase number of effective
employees. The organised structure should be also followed in order to make the
selection and recruitment practices more effective and efficient. Business entity should
focus on goals and objectives that are set and defined by board of directors to gain
effective edge in operations.
 Strategic management- This is considered as major part of management which is
responsible for future planning of a company. Strategic management is the base of
various planning and future strategies of a business (Coun, 2019). It is major duty of
director of Organic health foods to involve advice of strategic management for
performing main performance related goals and objectives. It is the major duty of
strategic management of Organic Health foods to formulate and design an effective
strategy in order to lead at the marketplace. In order to increase the efficiency and
effectiveness of the business it is crucial to take support of main strategic management.
The strategic management of Organic Health foods is also responsible for increasing
stability of the company by minimising the risk.

Employment legislation and resolution related to legal complaint
The employment legislation in recent times is important for a business in order to
understand laws and regulations related to a business. Employment related legislations are
related to the welfare of business firms, so it is compulsory to maintain healthy employment
relationships (Crispo,, 2019). The employment legislation related to functioning of a business are
mentioned below:
 Equality laws- The equality laws are related to maintaining equality at the workplace, it
is also essential for a company to maintain ethical practices related to equality. In the era
of stiff competition between companies various equality measures and laws are to be
followed by a company in a precise manner. Equality laws are important part for
commercial activities like maintaining equality with good culture. Application of equality
laws will help the company to establish good relationship between employees.
 Safety of employee- Safety of employees is essential part of business development and
laws related to safety of employees should be kept in mind. Organic health foods
company should care for safety and development of employees. In the recent times safety
of employees is most important for every company and in order to maintain safety of
employees a company has to focus on systematic development. In order to gain
competitive advantage it is essential for company to maintain utmost safety of employees
in order to create a healthy workplace. In the recent times majority of employees should
ask for their rights related to safety of employees for maximum growth (Huesmann,
2021).
 Grievance handling- In recent times grievance handling is major priority of a business
and main target. A organisation like Organic health food should handle grievances for a
major period of time with essential development. In grievance handling majority of
companies involve human resource management. Most of the times companies handle
grievances related to conflicts on the basis of culture and traditions in the company. It
should be moral duty of human resource management of Organic health food to handle
grievance time to time.
 Legal remedies- There are several legal remedies available to employee so employees in
a company should have relevant knowledge of subject matter. The legal remedies
available through corporate laws is real example of basic practices. There are legal

remedies which are possible in a business and they are related to business and its
working. Management of Organic health foods should promote legal remedies to
different employees in order to win their faith.
 Employment act- All the employment related laws are essential to be followed by a
business in order to gain success in establishing an effective practices (Kai, 2019). Many
companies in international and national market should focus on employment act in a
effective manner for long term growth of business.
National minimum wages act
National minimum wages stands for providing minimum pay per hour to all workers in
order to promote financial inclusion in the country. The national minimum wages is a good
concept related to welfare economy in order to increase national income of the country. It is the
crucial role of a company to provide minimum wages to different workers on regular basis in
order to promote social development. Many companies of United Kingdom follow the concept of
national income in order to develop focused conditions for workers. The welfare of workers is
topmost priority of a company, in order to develop welfare in a well defined and systematic
manner, minimum wages should be provided to workers. As of November 2021, 8.91 GBP is the
minimum wage by law that all employer are obliged to pay to employees over 25 years of age.
Maternity rights and the legislation
Maternity rights are most crucial rights provided to the lady workers who are employed
in the business. The ladies under this act are entitled to get 52 weeks(1 year) of maternity leave,
no matter how long the lady has served the organisation. Maternity leave includes 26 weeks
ordinary maternity leave and 26 weeks of additional maternity leave. It is essential for a business
entity to follow the guidelines developed and formulated by UK government in order to develop
best business practices. All major companies of UK follow this concept of maternity leave in
order to gain ethical and sustainable practices in the business.
Gender rights legislation
The gender rights in UK are controlled and regulated by Equality act 2010, which
includes provisions prohibiting sexual harassment and on workplace discrimination including
pay. Human rights Act 1998. It is most essential for a company to focus on implementation of
gender rights in order to handle and minimise sexual harassment.

Trade unions and redundancy
The trade unions are considered as formation of group of people, who has a leader in
order to protect rights of employees. In business organisations, trade unions are formed because
of unnecessary practices and force applied by the employer on employees. It is most crucial duty
of a trade union or association that it ensures ethical behaviour of employer towards employees.
All major companies in the global and domestic marketplace have trade unions to perform
different operations in a sustainable manner. Redundancy is defined as practice when a company
tells few employees to leave the organisation as the organisation do not need them. The
organisation can also ask employees to leave, if the organisation can no longer afford to pay
them. In order to eliminate redundancy, government should take steps and initiatives which are
important in keeping employees attached with the business.

CONCLUSION
From the above stated report it can be concluded that it is necessary for a business entity
to maintain effective relations between employees for survival at the marketplace. This report
concludes the importance of human resource management in order to maintain healthy employee
relations. It is the major responsibility of a business to maintain employee relations in a positive
manner in order to develop effective internal environment culture. It is major responsibility of
top level and strategic management in a business to formulate effective business strategy while
keeping in mind employee relations for success in set period of time.

RECOMMENDATIONS
There are many recommendations which reduces or resolves the conflicts and problems
arises between employees of Organic health foods and the brief discussion related to these
recommendations are given below:
 Find the actual source of conflicts :- It is very common in organisations that conflicts
are arises between employees as well as between employees and their employer but these
conflicts need to be solve at time because delay in solving these problems arises many
problems. One of the major role of negotiator while solving conflicts in organisation to
find the actual source of conflicts (Kuschel, 2017). No one is able to solve the problems
without the knowledge of actual reason of problem.
 Find a safe and private place to talk :- It is necessary for negotiator to discuss various
problems with the conflicting parties but it is not suitable to use office space where other
office mates are present because it creates negative environment in organisation. It is
recommended to nay negotiator to specify separate place to discuss problems with
conflicting parties. This separate place not only provide healthy environment to
organisation but also provide equitable ground to parties to express their side. Organic
health foods appoints freelance HR to work as negotiator to solve conflicts between their
owner and several employees (McCabe, 2018). It is required for HR to select or choose
separate place where no other office employees are present rather than conflicting parties.
It should be conference room of the office or any other neutral place where both the
parties are comfortable to talk. Organic health foods should create a user friendly
environment in the company for facing various challenges in market.
 Listen actively and provide a chance every party to express :- Good listener is one of
the most important quality that negotiator possess in their personal traits. This quality of
negotiator plays an important role to solve the conflicts in organisation. It is the duty of
negotiator to listen carefully the sides of all conflicting parties and provides equitable
chance to every party involves in conflicts to express their side. Negotiator should be
neutral towards all the parties of conflicts (Neesham, 2017). In case of organic health
food the conflicts arises between several employees and their owner on some restrictions
of holidays and various matters related to their compensation. Its a duty of HR to listen

all their problems and provides equal chances to all employees as well as the owner of
company.
 Investigate the situation :- Solving the corporate conflicts is not an easy process it
requires special and several professional skills to be present in negotiator. There should
be proper investigation of the situation. All the aspects of the situation should be
carefully analysed before develop any judgement. Investigate every possible outcome and
side. It is duty of negotiator to have proper knowledge about various process of
investigation to solve the conflicts of organisation (Yang, 2021).

REFERENCES
Books and Journals
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relates to affective commitment in public organizations: A multilevel analysis. Public
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Bain, P. and Taylor, P., 2017. Consolidation,‘cowboys’ and the developing employment
relationship in British, Dutch and US call centres. In Re-Organising Service Work (pp. 42-62).
Routledge.
Batt, R., 2018. The financial model of the firm, the ‘future of work’, and employment relations.
In The Routledge Companion to Employment Relations (pp. 465-479). Routledge.
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Neesham, C. and Wolfram Cox, J., 2017. Employment as a Human Relation: Revisiting Human
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Yang, S. and Jung, C., 2021. A Study on the Effect of Employment Relationship Characteristics
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