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(pdf) Empowering users in Health and Social care

Added on - 22 Nov 2020

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Empowering users in Health andSocial care
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 influence of current legislation on organisational policies and practices for promoting andmaximising rights of service users.........................................................................................11.2 Analyse factors that may affect the achievement of promoting and maximizing the rightsof users of health and social care services..............................................................................22.1 Explaining factors from the case study which have contributed in loss of independence,non participation and social exclusion...................................................................................31.3 Analyze how communication between care workers and individuals contribute topromoting and maximizing the rights of users of health and social care...............................4TASK 2............................................................................................................................................42.3 Analyze the tensions that arise when balancing the rights of the individual toindependence and choice against the care provider’s duty to protect....................................4TASK 3............................................................................................................................................53.1 Use a case study from a health or social care setting to identify the extent to whichindividuals are at risk of harm................................................................................................52.2 Analyse of organisational systems and processes are managed to promote participationand independence of users of health and social care services................................................63.2 Analyse the effectiveness of policies, procedures and managerial approach within a healthor social care setting for promoting the management of risks................................................6M1 Effectiveness of organization policies and procedures to manage and minimise risk inhealth and soial care...............................................................................................................7M2 Sources of information used for research on legislation, policies and practices.............7M3 Medication administration and disposal..........................................................................7TASK 4............................................................................................................................................8Covered in leaflet...................................................................................................................8CONCLUSION................................................................................................................................8REFERENCES................................................................................................................................9
INTRODUCTIONEmpowerment is referred to a situation in which an individual feels that he is morecontrol of his life and can form decision of their own. This feature stands crucial for people whoare in health and social care institutions as practitioners are making attempts in ensuring thatusers are able to form their own decisions and live independently (Adam and Taylor, 2014). Thisassignment taken into consideration the case study of Mr. Taz. There will be an attempt todesigning and reviewing services that promotes maximisation of rights of social care serviceusers. There will be an description of factor which influences participation and independence ofvulnerable people in the institution. Understanding will be developed with managing andmonitoring risk approaches so that good practices related to heath and social care is taken intoconsideration.TASK 11.1 influence of current legislation on organisational policies and practices for promoting andmaximising rights of service usersIt can be said that legislation which has been formed by the government tends toinfluence the manner in which health and social care practices and processes are carried out in anorganisation. There is a brief mention of factor which tends to create an impact on maximisingrights of service users.Data Protection Act 1998 is an legislation formed by the government influences themanner in which personal information of clients is protected and preserved within anorganisation and is only used for welfare of the person (Adams, 2011). This act lead to formationof confidentiality policy in an institution which keeps information of service users away fromperson who can cause harm.Equality Act 2010 is another law formulated by government which states that everyindividual must be viewed as equal and there is no superiority and inferiority among humanbeings. The individual suffering from numerous physical and emotional illness should be not betreated as inferior than others. This act have persuaded formation of policy of offering equalopportunity to individual to grow and prosper in the growing environment.The care act have been a step by the United Kingdom government which intends toreform the manner in which health and social care services are offered to adults. This act with itsformation in the year 2014 have brought in some reformation in form of obligations and1
provision related provision of care to service users. The alteration in the rating and qualitycriteria have persuaded these institution to work harder to match the benchmarks established.There is an legislation enacted by the government which aims to emphasize uponconcerns of health and safety in an institution. The health and safety at work 1974 haveidentified roles which are to be carried out by management and practitioners so that safety andhealth of service users and provider is conformed (Anshari and et. al., 2013). While counsellingand providing care to Mr Taz, it is the duty of practitioners to counter with his aggressivebehaviour in a professional manner and help individual in leading a stable life.Policies and practices for promote maximise the rights of usersConfidentiality:Service users in health and social care expect the service providersinvolve in their care treatment who have access of their personal information wants toprotect confidentiality. Information consists details about the lifestyle, family, medicalcondition which they want to keep private and do not want to share it with anyone.Breaking confidentially affect the care that health care organisation provides itscustomers and this also affect the public’s confidence in health care professionals.Equal opportunities: Equal opportunity is put in organisation in order to safeguard everyindividual. One of the most important aspect of this is that it provides better care tovulnerable adults in health and social care. Concept of equal opportunity describe that allclients should be given equal opportunities and should not be discriminated on basis ofage, disability, gender and religion. All employees working in health and social carerequire to comply with policy of equal opportunity so that all patients are free fromdiscrimination and are protected.1.2 Analysefactors that may affect the achievement of promoting and maximizing the rights ofusers of health and social care servicesPromoting and maximizing right of an individual is not an easy task and may require asum of factors to be working together for its accomplishment. A brief analysis of factor affectingpromotion and maximization of right are as follows:Policies and procedures: These can be referred to one of the prime factor whichinfluences rights of a service user. The presence of policies such as anti-discriminatory,confidentiality, health and safety and most important decision making which is being left out to2
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