Empowering Users in Health and Social Care: Rights, Independence, and Safety

This paper explores the crucial role of legislation, sector skills standards, and organizational policies in promoting and maximizing the rights of users in health and social care. It examines factors that can hinder user empowerment, such as loss of independence and social exclusion, and analyzes how communication between care workers and individuals contributes to a positive and rights-respecting environment. The paper also delves into the tensions that arise when balancing individual rights with the care provider's duty to protect, using a case study to illustrate the potential risks of harm. Finally, it reviews current legislation, codes of practice, and policies related to medication handling and assesses the effectiveness of procedures for administering medication within a health and social care setting.

EMPOWERING USERS IN HEALTH AND SOCIAL CARE
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Table of Contents
1.1 Explanation on how current legislation and sector skills standards influence organizational
policies and practices for promoting and maximizing the rights of users of health and social care
services:...........................................................................................................................................2
1.2 Factors that may affect the achievement of promoting and maximizing the rights of users of
health and social care services:........................................................................................................3
1.3 How communication between care workers and individuals contribute to promoting and
maximizing the rights of users of health and social care services:..................................................4
2.1. Factors that may contribute to loss of independence, non-participation, and social exclusion
for vulnerable people:......................................................................................................................5
2.2. How organizational systems and processes are managed to promote participation and
independence of users of health and social care services:...............................................................6
2.3. Tensions that arise when balancing the rights of the individual to independence and choice
against the care provider’s duty to protect:......................................................................................7
3.1 Case study from a health or social care setting to identify the extent to which individuals are
at risk of harm:.................................................................................................................................8
4.1 Review on current legislation, codes of practice and policy that apply to the handling of
medication:......................................................................................................................................9
4.2 The effectiveness of policies and procedures within a health and social care setting for
administering medication:...............................................................................................................9
References:....................................................................................................................................11
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1.1 Explanation on how current legislation and sector skills standards influence
organizational policies and practices for promoting and maximizing the rights of users of
health and social care services:
Good health of people is the elemental, underlying along with appurtenance in the extension and
development of the providence of UK. There are various codifications, law enactment and sector
skill grades and class which are successfully affecting the customs and strategies of organisations
which assist in the accreditation of users by increasing their rights of permitting and allowing
themselves. Hence to describe the prevailing rules and programme which can be regarded as
criterion is very dominant to understand them very properly (World Health Organization, 2015).
Legislation: - Legislation is also explained as the procedure for initiating and inaugurates any
policy or scheme in the particular country. So it is very crucial for a country to organize law
enactment to be pursued to command the actions in a country. Legislations and schemes are
assembled through improving the bill in UK parliament. There are numerous law enactments of
the authorization of rights of UK people, which are as follows:-
 Health services Public Health Act 1968
 Power of Attorney Act 1971
 Children Act 1989
 Disability Discrimination Act 1995
 Data Protection Act 1998
 Human rights Act 1998
 Equality Act 2010
 Health and Social Care Act 2012
Sector skill standards: - It can be explained as the quality or calibre set of accomplishing and
implementing each any every movements and commotions in this sector. These levels are the
basis or the point of reference which should be definitely emanated by the organisations in their
policies and programmes to entitle and qualify the rights of the users. There are various
exemption of the users which are licensed by productive and successful legislation and schemes
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of organisations. The following are some case studies which elaborate the impact of legislation
on the organisational schemes and programmes (Hughes and Ferrett, 2011).
Individual rights: - Margaret has been recognized and confirmed with the sign of breast cancer
and she takes a very courageous decision to fight with the disease by taking suitable and
necessary treatment. She requested to the local primary care trust for bickering or supporting her
for the treatment but unfortunately her request has been declined because of the reason that the
treatment was very costly. She determined herself to go the court for her rights.
The rights of children like to, protection and reliability rejoice and attain, favourable
deliberation, bearing in mind their wishes, privacy and security of their records and information
must be maintained.
In the initial position of Matt at Sure Start Centre he has faced many problems. Each and every
child was obtaining the proper guidance except Josie. She is a member of a family who loves to
travel and they live in a caravan. The members did not allow the girl because they were of the
opposite mentality and they did not support the idea of her family which they were spending. So
we can see that in this case the right of equality is not maintained in a proper way and the
discrimination was made on very minor issues (Akpan, 2011).
Situation of refusal is also observed in the current economy. This is due to the reason that the
executer thinks that every member of staff should dress himself with a very trending hairstyle
which will be helpful for them in attracting more and more clients.
1.2 Factors that may affect the achievement of promoting and maximizing the rights of
users of health and social care services:
For sponsoring participation, instruction and information there are two main ways. These are
explained as follows: -
Information: - There are some residents and the family of Mr. Albert Small has full right now the
medical care provided to Mr. Albert Small with their side reactions. As well as, the care bunch
should give the necessary judgement taken and the instruction in the simple way. That they can
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find out the process and the deal. The worker should also support them in order to envision the
treatment in protecting and contributory way. They also has right to reject the procedure if they
catch if injurious for the life of Mr. Albert Small.
Empowering Individuals: - The care providers to set up a clean and healthier atmosphere for Mr.
Albert Small and also should accept the rules and morals that contains the following points:-
 Dignity for variety
 Controlling the certainty of the patients
 Involvement of the people in preparation and backing
 Improvement of right and select option
It is important to authorize the people who want care and health by offering those chances and
increasing their rights. This helps in increasing the usefulness of the action if the constitution
working for UK. To recognize the points which can support in upgrade the health position of the
needy people we will comprehend the empowerment. As it upgrades the right of the people, it
can be defined as empowerment (Goetsch, 2011).
Policies: - In any business constitution and working area, policies are the most important and
way to be followed which is an agreement or code of strategy which helps in concluding the
outcomes. Policies are not like of legislations. As in legislation are the rules suitable on the
country and procedures are the protocols which supports in wipe out the unfavourable
consequences. There are various policies which are adopted by the organization.
Procedure: - To achieve the outcome of the policies and backing the policies, procedures are
planned to confirm the users of the authorization. It is path or scheme to execute the policies in
the job station and organization.
1.3 How communication between care workers and individuals contribute to promoting
and maximizing the rights of users of health and social care services:
Communication is the transaction of thinking, idea, prospect, and decision between the two or
more peoples. Not only language but even the eye contact, voice, body language are also
involved in the connection. In the responsibility of the care providers, there is a very large act of
communication procedure. As noticed in scenario of Mr. Albert Small is suffering from deafness,
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mental illness, and also in diabetes in which the patient is not able to progress not even for their
regular routine and the patient is also not able to interact with others. In that case, the care
providers need to speak loud, from an easy sentence to understand and handling the flow chart to
communicate and inquire the answer, that whether it is a yes or a no (Sittig and Singh, 2012).
The cost of the spirit for the business customer maximize the care provider hold him with good
approach and the useful communication. It also sponsors and increases the rights for the business
customers because the thing is associated with knowledge.
Clear instruction is exchanged in the impressive communication which helps in advertisement of
good for the customer and the build judgment. The customer may have more restriction and
liberty or fine way in rule to make decision. There should be fair communication between the
staff and patients to increase the rights of the people who accept the services. For choosing the
best tool systematic analysis of human nature and psychology is done by various tools and
systems.
2.1. Factors that may contribute to loss of independence, non-participation, and social
exclusion for vulnerable people:
There are different circumstances which may result to loss of independence, non-participation, as
well as social exclusion. Some of them have been explained by the below points:-
 Health & Physical Issues: - This is considered as one the most necessary complication of
protectorate and social exclusion of people like Mr. Albert Small. Some people can have
serious health problems like paralysis, mentally unfit and other physical issues. They
become dependent on others for all problems of life. This leads trouble for independence
and chances for social exclusion.
 Deficiency of Roles and Responsibilities: - In case of retired people, they faces the
problem of lack of responsibilities and appearances towards the society. This is due to the
reason that they do not have anything to do which makes them less independent and
deficiency of engagement in the society.
People like Mr. Albert Small are facing the problem of being vulnerable on others which
is dominating towards the lack of confidence and independence. They are day by day
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losing the power and freedoms to take decisions for them and empower their lives
(Brauer, 2016).
 Change in Behaviour: - People may face changes in their behaviour due to their mental
issues and age. This also leads to social exclusion. The reason for social exclusion may
be depression for Mr. Albert Small. Personal powerlessness is also the reason of the non-
participation.
2.2. How organizational systems and processes are managed to promote participation and
independence of users of health and social care services:
The administrative procedures and processes should be in the order to entitle the independence of
the users. This can be done by examining their mental, physical, social, and thoughtful needs,
maintaining confidently with the understanding opportunities to decision making and option to
select. They should be given favorable conditions to take risk for making settlements for their
life and analyze advantage and disadvantage of the things involved in their life decisions. Giving
them opportunities to connect and improve relationships with other religions and culture to self
satisfaction. Mr. Albert Small, who is suffering from being vulnerable and rule out from society
in the given scenario, should be given opportunities to take his decisions and resolve factors
which can influence his life (Lundgren and McMakin, 2013). Consultation, interplay with others,
support and required facilities must be provided by analyzing his fulfillment. This can help in
empowering.
 Empowering Individuals: - The development and the service transfer of the care workers
could be developed by the empowering of the clients of the management. For the purpose
the short description and the guidelines should be included them first and then the
opportunities of the equation should be illustrated the realization of the empowerment.
 Ensuring the work of Individuals: - By ensuring the performance level of the worker the
organizational cooperation could be improved. But before this the organization must
confirm that all the care workers of the management are up to date according to the
patient schedule. According to the best performance they can go for the selection to take
part in the extra activity.
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 Information’s Source: - The management should be given all of the important
information to their clients as they will feel special to the organization. Another
advantage is that by providing the information they would be capable to fix the basic
problem of their own (Freivalds and Niebel, 2013).
2.3. Tensions that arise when balancing the rights of the individual to independence and
choice against the care provider’s duty to protect:
As Mr. Albert Small is suffering from deafness, mental illness and stroke that he has brain
conditions that cause problems in memory and personality. Following are the tensions that grew
when balancing the rights of Mr. Albert Small to independent and option against the care
workers duty to protect.
 Safety versus Independence: - The safety versus liberty includes the tension between the
care providers and Mr. Albert Small on the protection and independence of him. As
known mental illness, frustration is not a disease where the patient could go or stay alone.
If Mr. Albert Small forces the care provider then care provider must select the safety over
the independence.
 Safety versus Right and Responsibility: - As Mr. Albert Small desires to go anywhere
alone, that may cause a fight between the care taker and the right of Mr. Albert Small. As
a person he has the right to go anywhere where he wants. But as he is suffering from a
disease then it may not be safe for others because he may cause injury to others or he may
harm himself too if he stays alone. Here the tension could be formed between the care
provider and Mr. Albert Small.
Mental illness, frustration can be arising between the rights of the customers and duty of service
executer in balancing the rights of the user of the organization. When independence to take risk
is given then the health and the protection issues emerges of the users of the constitution. In case
advantage of taking decisions and examining factors are given then there emerges the question of
protection and well being. In case of Mr. Albert Small, if changes provided him to be
independent and let him do all the actions of his regular routine then it will be of high risk for
mentally unfit patients (Hohnen and Hasle, 2011). People who have any sort of mental illness or
any mentally unfit issues or problems, can take choices which can hurt them and will be proved
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as a very fatal mistake. So the empowerment of rights for balancing of the service customers and
responsibilities of care takers to secure them, there must be deliberated the protection and safety
first by the care takers of the customers of organizations then their liberty and empowerment of
right.
3.1 Case study from a health or social care setting to identify the extent to which
individuals are at risk of harm:
As provided in the plot that Mr. Albert Small is lying down to falling from the illusion and one
night he is feeling illness as he is suffering from diabetes. Here it may hurt to Mr. Albert Small,
as the staff member know that he is suffering from deafness, stress related illness, diabetes and
also in stroke then they should be more conscious of the patient. They should do double
inspection of the patient in the night, to confirm that he is secure. The frustration that donate in
the non- participation for Mr. Albert Small. The loss of liberty makes the fear of losing
something, depression and the sadness for Mr. Albert Small.
Every management must have some tactics and rules and the policies to drive the business and
also to reach the goal of the organization that is fixed by the top business management. In the
case of the care takers, they should have the statute such as the agreement and the unacceptable
risk. Creating crime free environment, security from the risk that is not acceptable by the
management. The style of leadership of the leaders and criticism procedure for the organization
is not acceptable. A care provider should have suitable leadership style to encourage the patients
that can access the risk for the management and also have the process of complain. The people
could be helpful to promote the organization risk (Idubor and Oisamoje, 2013).
4.1 Review on current legislation, codes of practice and policy that apply to the handling of
medication:
It is a very important and significant matter for the health and social care users to get successful
medication in proper and very suitable manner. In a country like UK giving unsuitable doses and
wrong medication is one of “never events.” Further, there are different acts, legislations, and
policies and strategy which handled medication in the country. These business laws, codes, and
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regulations help in handling and controlling the records and storage and usage of the medication.
There are some code of conducts and grades to use which should be followed to ensure the
security and prosperity of the users of health and social care (Idubor and Oisamoje, 2013).
For organizing, supervising, and managing activities of the doctors, surgeons, nurses, and
pharmaceutics a judicial and legitimate framework is provided and supplied by the Medicines
Act 1968. Now according to this act each and every supplier must have genuine and perfect
license to sale the medicines and should not sale the cramped and confined drugs. The misuse of
various drugs and related activities are handled in the Drug Act 2005 and misuse of drug act
1986. A drug should be given only and only by suitable prescription by a certified doctor or a
suitable medical representative, according to this act to prevent from misuse. Care Standard Act
2000 and Nursing and Midwifery Council Publications are some other codification and law
formulation which must be examined and appraised for the safety of achiever of health and
social care (Rodrigues and Cusick, 2011).
4.2 The effectiveness of policies and procedures within a health and social care setting for
administering medication:
There are organized, well developed and following various policies, strategies and methods
within a health and social care setting for directing and managing medication. These policies are
mainly concentrating on the productive and successful record and management of the medication
to dispense with any obstacles and hurdles arises in future. Any drug can be provided to the
licensed supplier and must be supplied on the prescription of the doctor (Griffiths et al. 2012).
The number and amount of dose should be clearly mentioned in the prescription while giving
any medication. Medical abbreviations should be practically used in the prescriptions which can
be grasped by the medical professionals and representatives because it not only saves times but it
also increases the confidentiality (Geiger-Brown and Lipscomb, 2011). The nurses are not
allowed to get the medicines and the drugs. All the codification, law enhancement and activities
are appraised via medication management in their strategy/programmes that help in reducing
proportion of expiries and any other complication and convolution due to inappropriate and
unjustified medication.
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Here analysis or scrutiny is regarding the delegate and sanction of under deprived humans. It’s
pivotal and climacteric to assure and safeguard the rights of individuals and make priorities to
maximize their sovereignty and autonomy. This entire analysis made us understand the
codifications, policies that are into execution in the sanction of the individual users and proper
analysis and evaluation is made in these schemes to increase the rights to provide sovereignty
and credence to them (Lowes and Hulatt, 2013). There are several ways to increase freedom,
involvement and physical state of the user is described in the report and trouble of social barring
is regarded to be a very significant issue (Griffiths et al. 2012). Medication management and
administration is also described with the successful and productiveness of diverse policies,
methods, legislation and mechanism (Lowes and Hulatt, 2013).
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