Health & Social Care: Report on Empowering Users of Services

This report comprehensively examines the empowerment of users within the health and social care (HSC) sector. It begins by exploring relevant legislation, including human rights and equity acts, and analyzes how factors like staffing, training, and communication impact the ability of domiciliary care...Read More

Empowering users of Health & Social Care Services
1

Contents
Introduction................................................................................................................................4
Task 1 ........................................................................................................................................5
1.a) Legislation, both general and specific to the HSC sector...............................................5
1.b) Make an analysis of the ways in which below three factors affect the ability of a
domiciliary care organisation to promote and maximise the rights of elderly users..............6
1.c) Positive communication:.................................................................................................7
Task 2.........................................................................................................................................8
2.a) Give an explanation of the factors that might contribute to the loss of independence,
non-participation and social exclusion of the three types of vulnerable individuals.............8
2.b) Make an analysis of the ways in which...........................................................................9
2.c) One of the core duties of a care provider is to protect however, service users might not
always want to be protected.................................................................................................10
Task 3.......................................................................................................................................11
3.a) Use case study A (attached) identify the risk factors involved in the situation of Ms P?
..............................................................................................................................................11
3.b) Using the health and social care setting outlines in case study B (attached) make an
analysis of the likely effectiveness of the policies, procedures and managerial approach in a
supported housing complex when it comes to promoting the management of risks for
individuals like Mr. L and his fellow resident......................................................................12
Task4........................................................................................................................................14
4.a) Legislative policies for medication of autism individuals:...........................................14
4.b) Effective medication administration:............................................................................15
2

Conclusion................................................................................................................................17
References................................................................................................................................18
3

Introduction
The report is about Human and Social care service providers and users. This will help in
developing the understanding that individuals can use the services provided by health and
social care organisation. The aim if this report is to promote the participation of users of
health and social care services in the society and make them independent. This report also
gives a brief explanation about administration policies of Health and social care centres.
4

Task 1
1.a) Legislation, both general and specific to the HSC sector
There are certain rules and regulations frame under legislation of country regarding health
and social care sector. The specific standard set under these regulations influence the plans
and policies of Health and Social care centres which they frame for their development and
participation of users will increase.
A health and social care (HSC) organisation should frame people centred plans and policies.
People centred policies include service user or employed workers (Tian, et. al., 2014). Every
HSC should follow the legislative policies regarding Human right and valuing people.
 The Human Right Act: Human rights belong to everyone and help in living freedom
full life. Every individual has provided protection for these rights under the human
right act so that no one can breach them and treat respectfully. Every health and social
care service providers influenced with these human rights (Tian, et. al., 2014). They
should ensure that they respect and protect the human rights while providing their
services. Human rights includes:
a) Right to respect for personal and family life: every individual should have right to
enjoy personal life and private relationship and no one can interfere with this
right.
b) Right not be treated in a degrading way: HSC should treat every user with
equality. Users should be treated as per their requirement.
c) Right to stay in liberty: Every individual should enjoy full liberty in his life he
cannot be retained by anyone else against his will until enforced by law.
d) Right to life: every individual has right to protect his life against any risk. No one
has right to end his life.
e) Right not to be discriminate in any way: Every individual cannot be treated
differently on the basis of sex, disability and race (An, et. al., 2016).
5

If any human and social care services providers or any public authority try to harm these
rights then users can make complaint under law. For example, hospital must keep
confidential information of their patient's and in their personal records also. Effects of Human
Rights Act on organization is that they cannot refuse in providing treatments to any
individual on the basis of their age or sexual orientation unless there is a medical harm.
 Valuing people: strategies and plans of HSC should be public centred and treat every
individual equally. If the individual with or without disability must be treated in equal
way. HSC should provide good services and hospitality to their users so that they will
be satisfied (An, et. al., 2016). Thus HSC create values to people and contribute in
keeping the society healthy. The impact of this concept on organization is that they
need to provide specialized care and general care to the individuals. For example, if a
person is physically disable then HSC should provide specialized care as per the
requirement of individual.
Equity Act, 2010 : every individuals should be treated equally and fairly with the
organization. HSC should also treat their patients equally and also proved them all
facilities regardless to their regional and age.
1.b) Make an analysis of the ways in which below three factors affect the ability
of a domiciliary care organisation to promote and maximise the rights of
elderly users.
These organisations provide health care facilities to their users at their home without
considering their age and disability. The home services provided by social care service
provider allow users to feel comfortable and less anxious. So it is necessary for social care
organisations to have a learned and proper trained staff so that they can take care each patient
effectively and promote their services of social welfare (Jorm, 2012). For example, an old age
lady recovered from surgery and requires home care services for improvement in her health.
Inside factors of HSC are
 policy
6

 Staff training
 personal care centre and safe guard
outside factors affects HSC
 lack of proper resource
 Legislation
 Budget
i. Staffing levels: Staffing play an important role in delivering quality services in the
organization. It constitutes accurate number of staff and their skills in delivering
adequate services to patients. A social care organisation should have skilful and
learned staff so that they can treat elderly person with respect and compassion. Staff
should take care the old age lady and treat her without any discrimination. For
example, by meeting its staffing levels, organization need to meet requirement of
national minimum standard. As per their guideline, entity needs to assess requirement
and facilities of its service users. Organization need determine require numbers of
staff and skill mix based on their aims and objectives.
ii. Changing health status of service users: It is mandatory for the car provider to
develop a care plan and that should be based on requirements of the care receiver. The
staff should take care of the health status of the elderly age lady. For improvement in
health she should be provided all the services like regular home visits by physical
therapist if required, regular nursing, proper cooking and cleaning as required at home
(Jorm, 2012). Duties of service providers are similar to the nurse’s aides in hospitals.
For example, in Queen's medical centre staffs are well trained. A good mix of skill is
presents there. It ensures safeguarding care receivers and develop care plan as per
requirements of their patients.
7

iii. Staff training: Social care organisation should hire services of professional for
providing health services at home. For the development of their skills time to time
training and induction programmes should be organised by the organisation.
Elderly persons require more care and good treatment because they take more time to
improve in their health. So, health care organisation must possess such staffs which provide
their services in caring and competent manner (Jorm, 2012). Quality of staff affects the
ability of social care organisation.
1.c) Positive communication:
Positive communication is ability where a person conveys his message to others in a positive
manner. Patients will get full satisfaction if there is positive communication between them
and care workers. There positive communication is necessary between care workers and
individual user. Patient satisfaction includes :
 It is necessary that care worker should listen all the problems of patient calmly so that
it can identify the main problem to cure.
 Health care workers should take the problem of patient seriously and explain the
information which they understand from the explanation given by the patient (Patel,
et. al., 2015).
 Health care worker provide opportunity to patient to express their ideas, concern and
expectations regarding their treatment.
 Care worker should spent a quality time with patients and feel them comfortable.
 Care worker should work with the clinical team which carried out treatment of patient
it gives a satisfaction and comfortable zone to the patient.
 Care worker should take advice from other clinical team and relive patient from
referrals (Patel, et. al., 2015).
 After curing from disease care worker should provide services to patients
continuously.
 Patient should be treated with full respect.
8

These all factors will increase the satisfaction of service users and ultimately effects in
promoting and maximizing the rights of the service users (Patel, et. al., 2015). The care
receiver of an organization has the right to receive best services from the entity. For fulfilling
this objective, effective communication should be developed in between service user and
staff of the organization. For example, to develop effective communication service provider
can use interpreter to overcome language barrier to understand requirements of its patients
and promote rights of its users.
9

Task 2
2.a) Give an explanation of the factors that might contribute to the loss of
independence, non-participation and social exclusion of the three types of
vulnerable individuals.
An individual should be participative and dependent in nature. There are some factors
available which affects the independence and participation of individuals and contribute to
the loss of independence, non participation and social exclusion of individuals. Factors
include:
 Dependency: Any responsibility on individual affects the participation and brings
social exclusion for such individual. For example, a single daughter has given up
her job to care her parents. Whole the responsibility is come on her and she lost her
independence and participation towards society (Househ, et. al., 2014). If she take the
services of Health and social care it will increase her independence and participation.
 Communication barrier: Communication creates barrier and increase non participation
and dependency. For example a new comer in a country could not find jobs
because they don’t know to speak English. Communication barrier will result
misunderstanding between listener and speaker. In case of health and social care
organisation communications barriers occur when patient only know to speak native
language they cannot understand what the care worker want to say (Househ, et. al.,
2014). Worker may fail to identifying needs of patient for their best care. This will
lead to non participation and independence of care worker.
 Social constraints: social constraints include people may ask to do something
forcefully which they do not want to do. Sometimes individuals are tortured by
others. This will lead to low morale in them and they will become more dependent
and non participative nature. Their social explosion started. These social constraints
increase the dependency and non participation of the individuals.
 Cultural attitude and beliefs are also a big factor of social exclusion. Lack of
knowledge about prevailing social system and rights are the main cause of social
exclusion (Househ, et. al., 2014).
10

 Lack of education and inequality of income: Low standard in education level and
income level also decrease motivation level of the individuals in participation and
their independence.
Factors which might contribute to loss of independence, non participation and social
exclusion in different types of case as given below.
A single daughter who gave her job to care of elderly parents: For the daughter the loss of
independence come as the financial factor in which daughter might face financial problems
for maintain her usual expenses. She is fully engaged in taking care of her parents so ia
totally unable to make participate in other work or assignments. Her social exclusion includes
that she might loss her confidence and avoid the social gathering.
A person do not speak English may for him the loss of independence includes that he faces
many difficulties in understanding the language and not able to get any kind of job so he can
lose his independence. Non participation factors include that he may be lose his confidence
because he is not able to make any kind of interaction with anybody. The person belongs to
some other country so he can face may cultures barrier and find difficulty in making social
contacts.
A child who bullied at school loss stops attempting physical activities from that he may loss
his independence. Because, of fear from getting bullied he might lose his interest taking
participations in outside activities. The child may be face depression and avoid social
activities.
11

So these are the barriers which restraint participation and independence of users of HSC
organisation (Househ, et. al., 2014).
2.b) Make an analysis of the ways in which
Health and social care organisation plans for elderly individuals and young people with
learning disability in order to promote participation and independence towards health and
social care services. For this health and social care plans for development of key worker
system which provides care facilities to elderly individual and people with young disability.
Care plan play an important role in life of elderly individuals and assist them in
promoting independence and non participation of users of HSC services. This car plan
explains how care and services should be provided to the care receivers. This explains
engagements of elderly people in physical and psychological activities. Elderly people needs
proper care and attention they need help in every work. Health care worker should possess
skills and knowledge and must know how to deal with them. They required training and
consultation services through which they can easily interact with old individuals and
understand their health problems. Old people should not be deal with any kind of
discrimination or inequality (Zimmerman, 2012). Care work should provide assistance to old
users so that they can perform activities of daily living. There are various types of care plan
designed for elderly people. Some of them are discussed below.
Comprehensive plan: This plan assists the elderly people to live independently and they can
control on their life. This plan makes them independent and they can take part6 in social
activities. Through this plan, elderly people keep maintain their dignity and respect. Before
planning care plan for elderly people, HSC should asked t interest of their elderly people.
Interactive care plan: This care plan makes people emotionally strong. This care plan make
individual to physically and mentally strong. . They become able to perform their tasks in a
better way. This care plan focus on makeing elderly individual capable for participate in
different types of activities such as housekeeping and gardening etc.
These entire care plans make elderly people more cable for performing their daily
activities. So, HSC services need in such a way should develop a care plan in such a manner
so elderly people can participate in various social activities which assist them in brining
12

positive attitude and improving quality of their life. It also assists the individual in reducing
mental stress, illness and increases their physical strengths.
There are several ways which promote independence and participation of young
people leaving with disabilities.
 It is considered as the intensive services which make the young people independent
who are living with disabilities. The key worker act as medium in between young
people and new environment . . It makes young people more independent and brings
sustained changes in their life so that they can improve their physical health.
 Service user become more capable for learning new skill and fulfils their daily
requirements. It also assists the young people to meet daily challenges and make
them independent in their life.
 The key worker focuses on individual health and safety and service users feels more
comfortable. It also assists them in receiving equal opportunities and they are
mandate to protect confidentially of the services.
 Young people living with disability should be handled with much care are and
attention. Care organisation provides training to their workers of sign language which
is generally used in communication with disabled people. Care organisation must
provide services through professional workers who help them during therapy period
(Zimmerman, 2012). The scope of the worker is to provide nursing facilities,
cleaning and cooking facility and work with clinical team for improvement in health
of disabled people and old age people.
Health care society prepares plans for the care workers and organizes induction programmes
so that they can deal with old age people and disabled people and promote their
participation and independence.
2.c) One of the core duties of a care provider is to protect however, service users
might not always want to be protected.
The main responsibility of the care worker is to protect their patient from risky environment
which may harm their physical or mental health but individual users want to live
13

independently without any restriction (Doubova, et. al., 2012). It is the duty of care worker to
maintain a balance between his duty and rights of user.
An elderly individual who want to stay home not in care centre
Working as the care provider, the person is responsible to think safety issues and need
considering possible risk. If an elderly individual want his own home then services providers
cannot force the individual to live in nursing home. If service provider insists to elderly
people then it will affect the human rights of individual and also give them mental stress. On
the other hand, if elderly individual stay home then service provider cannot assist them
properly. So to overcome with this problem, service provider need to assess the risk and
develop affective care plan Care worker should provide personal, physical and emotional
support to old age users. An elderly lady become very weak but she wants to stay at home
because she is attached with her house emotionally. So care worker should respect her
feeling and make proper arrangement for her health safety. Care worker arrange regular visit
of doctor after a particular period of time , arrangement of consultancy services at home,
provide regular assistant to her so that she perform her daily life activities, worker should
make hygienic environment around her. Work should deal with her calmly and understand
problems which she faces in order to improve her health status (Doubova, et. al., 2012). If
she satisfied with the services provided by the organisation this will promote her
participation and independence in the society.
Young people with moderate learning disability
There are only limited opportunities available for the people with learning disabilities.
They face many issues regarding their jobs and independence. Factors which are associated
with this are lack of capacity, training awareness and safety issues. The care provider should
think about all these factors and provide require support to them. On the other hand, as
human being, the young people have right to live independently. Care provider face dilemma
to what actions he / she should take to solve this problem. A young and disabled individual
uses the services of social care organisation so he lives independently and promotes his
participation in society. Social care worker should understand and analyse the health problem
and other issues of individual. Provide proper treatment and therapy to him, help in learning
sign language so that he easily communicates with others, provide instruments like walking
sticks or wheelchair and provide mental support through regular consultation services so they
14

can deal every situation in normal way and live life independently (Doubova, et. al., 2012).
Right to live independently should be respected by social care organisation and they should
keep trying that service users take self decision and become mentally strong so that their
dependency can reduce and they participate in the society.
15

Task 3
3.a) Use case study A (attached) identify the risk factors involved in the situation
of Ms P?
People like Ms P having physical disabilities are particularly deals with many risk factors like
interpersonal violence, physical or sexual assault. Ms P has learning disability in spite this
she wants to become independent and participate in the society. But due to negligence and
unsupported behaviour of social care she faces abuse and exploitation. Disabled individuals
can face these violence and assaults at their homes, hospitals or office etc (Calvillo, et. al.,
2013). Abuse is a repeated act occurred within a relationship where trust and faith is expected
and which causes harm and mental and physical distress to vulnerable individuals.
Ms P faces interpersonal violence in her relationship with her neighbour. She is interested in
that man it may be possible that the person may abuse her through physical violence making
misuse of medication or imposed inappropriate restraint on her. She can face sexual abuse
from him as well. Following are the risks factors which might face by Ms P.
a) Financial abuse: If Ms P is financially strong and dependent then there will be
chances of financial abuse. She can face theft, fraud, excessive pressure in connection
with wills property or possession on property (Calvillo, et. al., 2013). She may face
financial disturbance in her career due to break up of financial support.
b) Negligence: Ms. P could not provide with necessary medical treatment or physical
care on time which affects on her health negatively and she become less participative
and independent in the society. She can be neglected by the health and social care
centre.
c) Social isolation: Ms P is a disabled lady society may harm her mentally and tortures
her regarding her helplessness which results that her morale will down and she will be
socially exploited individual (McGuinness, 2014).
d) Discriminationary exploitation: Due to disability Ms P can face discriminatory
abuse from the society or on work place which mentally disturbs her and there will be
lack of morale and motivation.
16

e) Slavery: Due to her disability she becomes vulnerable with slavery or human
trafficking and forced labour by the social victims. It also brings risk into her life also.
f) Mental destruction: Ms P may disturb mentally she could not handle the situations
around her. She regularly faces exploitation and harm from the society regularly. She
required support from her family so she can face such kind of exploitation and harm.
g) Social care centre does not perform their duties well they cannot perform care plan
this will increase her dependency on other and bring her esteem down (McGuinness,
2014).
h) Due to neglect and social isolation it may be possible that she faces lack of access to
health and social services or high quality information.
i) Abuse: Ms P talks about her close friend who is her neighbour and appears to be late
forties, so her parents are concerned about that she is unable to make difference in
between friendship and a person bad intention. So there may be risk for her to get
abused.
j) Failure to protect: As Ms p need support on daily basis and need to develop strategies
overcome with risks. She is unable to protect herself from such incidence in absence
of her paid carer.
Generally disabled individual faces these kinds of exploitation and risk which causes harm to
them. Safeguarding disabled individuals is the responsibility of everyone in the society so
anyone can raise safeguarding concern for protection of disabled individuals. All the abuses
need to be taken seriously by the social care organisation and family of disabled individual so
they can protect from future distress and harm (McGuinness, 2014).
3.b) Using the health and social care setting outlines in case study B (attached)
make an analysis of the likely effectiveness of the policies, procedures and
managerial approach in a supported housing complex when it comes to
promoting the management of risks for individuals like Mr. L and his fellow
resident.
Mr. L is a disabled person social care organisation provides assistance in every daily routine
activity so that he can spend his life easily. Organisation also organise extracurricular
17

activities in housing complex for their leisure. Now Mr L wants to go Switzerland to spend
some time. He put this proposal before the organisational personal. The management of the
organisation considers the three elements Policies, Procedure and managerial approach.
Management found that they can organise a foreign tour for the disabled individuals but after
adopting procedures for it. Policy of the organisation states that they can organize a tour to
Switzerland for the individual along with care worker (Sharp Curtis, 2010). Care worker is
necessary to provide physical aid and support to the individual. Legal approvals are required
to be fulfilled from the public authority.
Policies: Policies of the organisation allows individual to plan the trip but after completing
necessary procedures. Policies should be as per rules and responsibilities of management
organisation. The polices of the organization is based on National service standard. It is multi
agency approach which provides guidelines to care providers to make assessment of
individual's risks.The polices of the organization are effective and follow guidelines of the
NSS.
Procedures: Procedure includes arrangement of care worker who go with the disabled
individual for assisting him in daily routine activities and provide aides to him if any risk
factor occurs. Individual have to take permission from health and public authority so he can
go on trip and spend his leisure’s time. Organisation helps Mr L in this. They make proper
arrangement for this trip (Sharp Curtis, 2010). The entity's producers are based on the
Safeguarding Vulnerable Group Act, 2006. This act provides protection to children and adults
from various types of risks. As per this Act, organization is able to provide the relevant
requirements which are needed to the individual for visiting Switzerland.
Managerial approach: Organisation mange the whole tour trip and calculate all the cost
occurred in organizing this trip. Family of individual will have to bear the whole cost of the
trip. Management should organise the trip in such a way that the cost cannot go out from the
budget. Management of the organization is able to giving the all kind of requirements which
are needed to MR L. Management of organization is conducting all the tasks effectively and
assessing all kinds of risks. If risks is found relevant then it is followed to the complaints
producers.
18

Policies, procedures and managerial approach all these elements adopted by organisation are
effective and increases satisfaction of Mr L. These managerial approaches help in promotion
and participation of users towards society (Sharp Curtis, 2010).
Task 4
4.a) Legislative policies for medication of autism individuals:
Autistic disorder includes mind blindness. An autism individual appears to live in their own
world and showing little internal to others. Proper and regular medication is required for
autistic individual so every health and social care organisation should follow theses principals
for safe and appropriate handling of medicines. The management of medicine is governed by
the government’s regulation and professional standard (Stokes, 2016). These principals are
implemented by government and applied to every social care organisation. These principles
include:
a) The family of autism individual are free to choose the provider of pharmaceutical care
and services. Health care centre can not restrict them and cannot pressurise them for
selecting their pharmaceutical service provider.
b) Care staff should be professional and have knowledge about the whole medicine
treatment has to be given to which individual. Social and health care service
organisation should maintain the proper record of medicines of each autism individual
(Stokes, 2016).
c) Care worker should be competent and trained in helping people with their medicines.
d) All the medicines should be preserved safely and correctly under full security and
care staff should provide privacy to the individual who receives treatment from them.
Care worker should prevent dignity.
e) Whenever individual require medication treatment should be provided by care worker
to them and all the unwanted and used medicines are disposed off safely.
f) Proper care should be taken to store the medicines by health and social care
organisations (Dahl & Eagle, 2016).
19

g) Social care regularly takes advices from the pharmaceutical service provider with
reference to the medicines and any changes occur in them.
h) Medicine should be used by the care workers to cure the disease of patient and it
should not be used in improper way like could not used to punish or control
behaviour.
There are different types of polices, Act, legislation in place which focuses on basic criteria
i.e. ordering and maintenance, storage, record keeping and disposal of drugs. Brief review are
given below.
Ordering and maintaining: To achieve this organization should take the following steps.
 Appointment of an authorized person to maintaining activities.
 Make record on paper and in electronic media
 provide training to its employees for developing their skills
Pluses Direct health care service for proper management system for drug requisition.
Minuses : it requires wide rage of resources and time management.
Difficulties: It requires continuous monitoring.
Storage of medicines: For storing of drug it must comply with Misuse of Drugs regulations
1973. Each organization should have followed standard operating producer.
 Storage unit should include equipment status and temperature for adopting optimum
environment.
 Need continuous monitoring on the drugs stock
Pluses: It provides proper management and assurance of quality of medicines.
Minuses: For maintaining stock individual need to receive proper training and allocation of
resources are needed.
Difficulties: Maintenance and skilled staff are required
20

Record keeping : This act is basically focuses on information of records and information.
 Drug management
 Dispensation of drugs
 Storage of drugs
Pluses: it provides completed information regarding medicines.
Minuses: Need fund for providing training and monitoring
Difficulties: Required quality of record keeper and management system.
Disposal of medicines: for disposing of drugs The local producers and The Controlled waste
Regulations 2012 have to be followed.
 Records of drug disposal Must be keep
 Disposal methods must followed the current practices guidelines.
 In case of individual care at home, disposal of drug must be treated as household
waste.
Pluses: It provides safe and secure environment.
Minuses: Difficult for resources allocation
Difficulties: Maintenance of the safety issues
These principles provide guidance to the health and social care organisation so that they can
they can apply them in handling of medication for autistic individuals. These principles help
in look after and take care of disabled individual which is important in enabling them to
retain their independence. Sometimes errors are occurred in medication treatment which
includes wrong dose, wrong choice of medicine, wrong drug, inappropriate frequency, failure
to record the medicine standard time, inappropriate disposal of syringe and inadequate
monitoring etc (Jerofke, et. al., 2014).
For handling medication of disabled individual is required a risk assessment to determine the
level of support which they needed in managing their own medicines.
21

4.b) Effective medication administration:
Effective Medication administration means right drug in right dose should be provided to the
right patient at the right time and routine by the social care worker or family member or nurse
who is responsible for medication. Organisation must follow all legal regulations and
procedures for effective administrative medication. For effective medication management
following things should be kept by the health care organisation:
 By following polices and guidance regrading supply and ordering of medicines health
care centre are become aware about the drug and their storage administration.
 The polices are also made aware to health care centre to followed different types of
laws and their usages. It also helps to them to minimizing risks.
 All these polices and producers assist to health care centre to maintain to the quality
of drugs and provide guidelines for disposing drugs in safe manner.
 All the medication related with autism individuals and disabled individuals should be
administered and managed by the health care professional workers as specified by the
medical institutional guidelines.
 Health care worker should identify and understand all the indications, therapeutic
effect, side effect and clinical responsibilities regarding the medication of each patient
(Araújo & Barbieri-Figueiredo, 2016). He should know about the case theory of each
patient.
 Proper care should be taken before and after the medication regarding hand hygiene
by the professional.
 During the medication administration health care worker must ensure that appropriate
safety checks are followed during the medicine treatment of patient.
 To retain the dissolving and crushing of medicine all the medicines should remain in
their original packets until they are provided to the patients,
 Proper care should be taken while providing oral medicines through syringe.
Syringes should be disposed off with proper care safety after medication treatment of
patient (Araújo & Barbieri-Figueiredo, 2016).
22

 Every health care professional should carry medicine tray and cart along with
treatment record of the patient during medication administration.
 As per the legislative policy all the medication should be administered 60 minutes
before or after.
 Health care worker should take care that all the medications should be provided as per
their standard time or schedule.
 Medication dose should be give as per prescription provided by the clinical to the
health care worker.
 Health care worker should keep proper documentation regarding medication and it
also includes clinical assessment (Araújo & Barbieri-Figueiredo, 2016).
 All the high alert medicine should be administered as per the policy of high alert
medication.
The above sited rules should be followed by the health care organisation during medication
administration and try to make administration effective if any error occurs it will become
dangerous for the patient and his life.
23

Conclusion
The report gives a detailed introduction of health and social care organisation and their role in
promoting the individual users for taking participation and independence in society. Health
and social care organisation promote the vulnerable individuals and restrict their
independency and non participation in the society. The report also explains the risk factors
which a disabled individual may face in future. This risk includes social exploitation and
violence. These risk factors affect the disabled individuals mentally and physically. This
report also explains that government also frame legislations, policies and procedures for
medication of autism individuals and a health care professional worker should follow these
legislative policies for the administration of medication.
24

References
An, C., Yu, Y., Chou, B., Szu, L. & Tsao, L. 2016, "Empowering self‐care ability – a follow‐
up study of clinical‐based perimenopausal women personal health counselling", Journal of
Clinical Nursing, vol. 25, no. 19-20, pp. 2979-2988.
Araújo, D. & Barbieri-Figueiredo, M.d.C. 2016, "OC32 - Nursing interventions for
empowering parents of premature infants before discharge from the neonatal intensive care
unit: a scoping review", Nursing children and young people, vol. 28, no. 4, pp. 77.
Calvillo, J., Román, I. & Roa, L.M. 2013, "Empowering citizens with access control
mechanisms to their personal health resources", International journal of medical
informatics,vol. 82, no. 1, pp. 58.
Dahl, S. & Eagle, L. 2016, "Empowering or misleading? Online health information provision
challenges", Marketing Intelligence & Planning, vol. 34, no. 7, pp. 1000-1020.
Doubova, S.V., Infante-Castañeda, C., Martinez-Vega, I. & Pérez-Cuevas, R. 2012, "Toward
healthy aging through empowering self-care during the climacteric stage", Climacteric, vol.
15, no. 6, pp. 563-572.
Househ, M., Borycki, E. & Kushniruk, A. 2014, "Empowering patients through social media:
The benefits and challenges", Health Informatics Journal, vol. 20, no. 1, pp. 50-58.
Jerofke, T., Weiss, M. & Yakusheva, O. 2014, "Patient perceptions of patient‐empowering
nurse behaviours, patient activation and functional health status in postsurgical patients with
life‐threatening long‐term illnesses", Journal of Advanced Nursing, vol. 70, no. 6, pp. 1310-
1322.
Jorm, A.F. 2012, "Mental health literacy: empowering the community to take action for better
mental health", The American psychologist, vol. 67, no. 3, pp. 231-243.
McGuinness, K.M. 2014, "Institutional decision making: empowering of health system and
economic transformation", The American psychologist, vol. 69, no. 8, pp. 817-827.
25

Patel, D.M., Perez, M.M. & Medicine, I.o. 2015, Empowering Women and Strengthening
Health Systems and Services Through Investing in Nursing and Midwifery Enterprise:
Lessons from Lower-Income Countries: Workshop Summary, National Academies Press.
Sharp Curtis, L. 2010, "Empowering, Educating, and Advocating: How Social Workers Can
Help Churches Integrate End of Life Care into Congregational Life", Social Work &
Christianity, vol. 37, no. 2, pp. 128-141.
Stokes, D. 2016, "Empowering children with autism spectrum disorder and their families
within the healthcare environment.(The Children's Corner: Perspectives on Supportive
Care)", Pediatric Nursing, vol. 42, no. 5, pp. 254.
Tian, K., Sautter, P., Fisher, D., Fischbach, S., Luna-Nevarez, C., Boberg, K., Kroger, J. &
Vann, R. 2014, "Transforming Health Care: Empowering Therapeutic Communities through
Technology-Enhanced Narratives", Journal of Consumer Research, vol. 41, no. 2, pp. 237-
260.
Zimmerman, K. 2012, "Empowering NICU Parents.(neonatal intensive care
unit)", International Journal of Childbirth Education, vol. 27, no. 1, pp. 50.
26