Engagement of Stakeholders in IT Organizations

Running head: ENGAGEMENT OF STAKEHOLDERS IN IT ORGANIZATIONS
ENGAGEMENT OF STAKEHOLDERS IN IT ORGANIZATIONS
Name of the Student
Name of the University
Author Note

ENGAGEMENT OF STAKEHOLDERS IN IT ORGANIZATIONS1
Executive Summary
University of South Australia is trying to implement the new system of cloud in their
email functioning by replacing it with the existing Premise Exchange system. The
existing system is very reliable and is preferred by most of the stakeholders of the
university, but the authority wants to modernize their email system by implementing
cloud technology. The existing system is used in the daily operation of the university
like placement and study oriented purposes. The implementation of cloud based
email system will reduce the control of the stakeholders over the data. The
transformation from the Premise Exchange system to the cloud based email system
will not be easy for the stakeholders of the university as they have to get adjusted
with the new cloud based email system.

ENGAGEMENT OF STAKEHOLDERS IN IT ORGANIZATIONS2
Table of Contents
1. Introduction...............................................................................................................3
2. Discussion................................................................................................................4
2.1. Analysis of current environment........................................................................4
2.2. Details of the change.........................................................................................4
2.3. Stakeholder identification / Risk analysis..........................................................5
2.3.1. Incomplete deletion of data.........................................................................5
2.3.2. Increase in the complexity for the stakeholders..........................................5
2.3.3. Credentials or data can be stolen...............................................................5
2.3.4. Reduced control and visibility of the stakeholders......................................6
2.4. Communication Plan..........................................................................................6
2.5. Proposed Governance Framework....................................................................7
3. Conclusion................................................................................................................8
4. References...............................................................................................................9
Appendix.....................................................................................................................10
1. Communication Plan...........................................................................................10
2. Proposed Governance Framework.....................................................................11
3. Risk Analysis.......................................................................................................12

ENGAGEMENT OF STAKEHOLDERS IN IT ORGANIZATIONS3
1. Introduction
The University of South Australia is the biggest university in the South
Australia. It is located in the Adelaide having a great academic performance since its
establishment. The present system which prevails in this premium university for
email functioning is Premise Exchange system. This system for functioning of email
in this university have been established in 2013 and from then this system has
provided reliable service to the students, teachers and staffs of the organization. The
university authorities are thinking about changing the existing email system with a
cloud based email system.
The cloud based email system is much easier to access by the user as it does
not requires maintaining of hardware by the users. The developers of the cloud
based email system suggests user to use this system as it is more efficient and have
a seamless operation along with better security.
This report will discuss about the analysis of current email system used in the
university along with the details of the change required for implementing cloud based
email system. The impact of the change and the risk factors for the change will be
analyzed in the report along with the discussion of communication plan.