UALE2003 English for Management: Recommendation Report (May 2021)

This document is a detailed guide to writing recommendation reports, tailored for the UALE2003 English for Management course. It outlines the learning outcomes, which include understanding the format and organization of a recommendation report, writing various sections like the opening headings, subject line, opening paragraph, background, problem, findings, conclusion, recommendations, and closing statement using appropriate tenses and expressions. The guide provides a template for the report and explains the format and organization of each section, including examples for opening headings and subject lines. It also covers the writing style, providing samples for the opening paragraph, background, problem, findings, conclusion, recommendations, and closing statements. The document emphasizes key aspects such as stating the purpose, providing background information, identifying problems, presenting findings, drawing conclusions, and offering actionable recommendations. It also includes useful expressions for elaborating on findings and recommendations, along with formulas and examples to help structure and write effective reports. The guide offers points that can be recommended in the report and provides a closing paragraph structure.

UALE2003
ENGLISH FOR MANAGEMENT
WEEK 8 : 29 JULY 2021
LECTURE 8 : RECOMMENDATION
REPORT
UALE2003 English for Management (MAY 2021) 1

LEARNING OUTCOME(S)
By the end of the lecture, students willbe able to :-
❑Know the format and organization of a
recommendation report.
❑Write opening headings and subject line using suitable
tenses and verbs.
❑Write opening paragraph, background, problem,
findings, conclusion, recommendations and closing
statement using suitable tenses and expressions.
❑Apply suitable writing style in producing
recommendation report.
UALE2003 English for Management (MAY 2021) 2

RECOMMENDATION REPORT TEMPLATE
3
Date : ______________
To : ____________, ____________
From : ____________, ____________, _____________
SUBJECT : _______________________________________
_________________________________________________________________________________________
_________________________________________________________________________________________
Background
_________________________________________________________________________________________
_________________________________________________________________________________________
Problem
_________________________________________________________________________________________
_________________________________________________________________________________________
Findings
_________________________________________________________________________________________
_________________________________________________________________________________________
Conclusion
_________________________________________________________________________________________
_________________________________________________________________________________________
Recommendations
_________________________________________________________________________________________
_________________________________________________________________________________________
_________________________________________________________________________________________UALE2003 English for Management (MAY 2021)

FORMAT AND ORGANIZATION
4
Date : as used in official documents
To : name, position
From : name, position, initials / signature
SUBJECT : THE TITLE SHOULD BE CAPITALIZED
Introductory paragraph (without heading)
• Write the purpose of writing the report
Background (with heading)
• A simple background information
• Identify the problem
Problem (with heading)
• State and explain the problem
Findings (with heading)
• State the facts/findings from the survey/investigation
• Elaborate each of the points
Conclusion (with heading)
• Give a conclusion from the findings
Recommendations (with heading)
• Give recommendation/suggestion/action to take to solve the problems (at least 3
recommendations)
• Elaborate on the recommendations
Closing statement (without heading)
• Write a closing statement at the end of the report
UALE2003 English for Management (MAY 2021)

OPENING HEADINGS
UALE2003 English for Management (MAY 2021) 5
Date : as used in officialdocuments
To : name, position
From : name, position, initials / signature
SUBJECT : THE TITLE SHOULD BE CAPITALIZED
Example :

WRITING SUBJECT LINE FOR A
RECOMMENDATION REPORT
❑ Example:
• DEVELOPING PROCEDURESFOR USING TEMPORARY
EMPLOYEES
• GERUND VERB + NOUN + FOR + GERUND VERB + NOUN
(goal/end result)
❑ RECOMMENDATION REPORT FOR __________(IMPROVE)
COMPANY SALES
❑ RECOMMENDATION REPORT FOR __________(INCREASE)
THE ATTENDANCE RATE
❑ RECOMMENDATION REPORT FOR INCREASING THE
__________(PRODUCT) OF EMPLOYEES
UALE2003 English for Management (MAY 2021) 6

OPENING PARAGRAPH
Introductory paragraph (without heading)
❑Write the purpose of writing the report.
❑Announce report and establish the sources of
data.
❑Example :
• At your request I am submitting this report detailing
my ____insert the subjectof you recommendation
reporthere____.My recommendations are based on
__employee surveys/observations__and on
____interviews/questionnaires___.
UALE2003 English for Management (MAY 2021) 7

OPENING PARAGRAPH (CONTINUED
❑ Sample :
At your request, as the Branch
Manager, I am writing this
recommendation report to suggest
ways the company can use to
improve the performance of the staff
of Flying High Investments.
Edited and adapted from Iqbaal Wazir’s teaching material for EFM 2016 trimesters
UALE2003 English for Management (MAY 2021) 8

BACKGROUND
Background (with heading)
❑A simple background information
❑Identify the problem.
❑Present facts that suggests significance ofthe
problem.
❑You can include the previous actionsof the
company, followed by the effect/performance
of the company after the actions. Then, reasons
of taking the actions mentioned,and the issues
that have arisen because of the actions.
UALE2003 English for Management (MAY 2021) 9

BACKGROUND (CONTINUED)
❑ Sample :
As you know, we provide financial
consultancy services to our clients for
more than ten years. Besides,in the
past decade we are known as one
of the leading companies in this
sector. However, we are currently
facing some setbacks and I am
deeply concerned about this.
Edited and adapted from Iqbaal Wazir’s teaching material for EFM 2016 trimesters
UALE2003 English for Management (MAY 2021) 10

PROBLEM
Problem (with heading)
❑State and explain the problem.
❑Provide details that justify for the change.
❑Actions (causes of the issues) + negative
traits/comments from the actions + results
(elaborate the results and highlight the
negative effects)
UALE2003 English for Management (MAY 2021) 11

PROBLEM (CONTINUED)
❑ Sample :
According to the latest customer
satisfaction survey,our performance
is not as good as in the past
anymore in which it is really worrying
because it has adversely affected
the company’s sales revenue. The
result is the worst since the company
was formed 16 years ago.
Edited and adapted from Iqbaal Wazir’s teaching material for EFM 2016 trimesters
UALE2003 English for Management (MAY 2021) 12