This assignment outlines a personal and professional development plan that involves establishing clear goals, seeking feedback, and engaging in self-assessment practices. The plan aims to foster personal growth and enhance performance within an enterprise, with the ultimate goal of becoming an effective medical professional.
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Table of Contents INTRODUCTION...........................................................................................................................2 MAIN BODY...................................................................................................................................2 REFERENCES................................................................................................................................8 1
INTRODUCTION The Refection has played a significant role in creating an upsurge of interest amongst educators and researchers. It is essential for students to conduct self reflection , as this will help them in analysing their own strength as well as weakness. It will also support individual in identifying the area of improvement. Reflection will enable person to plan appropriate tactics , strategies as well as policies for improving their learning process. It will enable student to explore as well as capture various opportunities that will be useful or beneficial in self development. Reflection encourages student to develop critical thinking. But in context of nursing it is considered to be as a complex procedure.The process of critical self-reflection can foster transformational learning in adults. Refection is recognised ashigher-order mental procedure which allows individual in generating positive outcome. It also enables person toidentify appropriate techniques, ways or methods in order to deal with complex as well as critical situations. Purpose of the reflective essay is to present application of important skills or abilities that are required by nurse in order to improve their performance at workplace. I have used Gobs model in the essay as this will help me in illustrating the facts in six headings. These are Description, Feelings, Evaluation, observation, conclusion and Tactics. MAIN BODY I have been appointed as the Nurse in one of the most popular health and social care organisation. My role is to provide care and assist doctors or professional in delivering the suitable treatment to patients. On the second day of my joining the health care company , I have identified that small child who belongs to the age of 4 years is recovering from surgery. The second patient that has been admitted in hospital was lady I can't disclose the name of that women as during the training I have been taught about the norms as well as regulation that I need to follow when executing my task. Among such laws one of the legislation for employees working in health care sector is to maintain the confidentiality of data or information related to patient. The lady was admitted for termination of pregnancy. I have observed that she had returned to the ward and was not present in recovery. Lady does not understand English. I had taken high initiative and put my all efforts to calm her down and assure her. But I have failed to do so because of ineffective communication skills. By analysing or observing her behaviour I 2
assumed that She was negatively influenced by the fact that , she will be treated by male doctor. Lady was very upset by this fact. During that time, in order to handle the situation , I have decided to call ward boy and I asked the interpreter to come back for recovery. As women was getting more upset as well as angry. I was feeling helpless and demotivated as I was failed to reassure her due to a communication barrier. But with the support of interpreter I had able to communicate that it was the presence of the child that caused her upset and anxiety. Feeling By observing the situation I felt helpless, as I was facing difficulty in understanding the problem faced by lady. I was not able to provide her suitable care, solution to issue faced by that women. At that time I have realised the importance of communication skills. I also felt depressed by seeing the health situations of little boy. I was more concerned about the fact that woman patient who has admitted in hospital for termination ofpregnancy would havefelt isolated. I was not sure about the problem that is assumed by me is faced by patient. Evaluation I had observed that the lady patient who was admitted in hospital was in vulnerable position after the operation. I was unable top provide her support and care due to lack of effective communication skills. I had formulated as well as applied several strategies to help that women but I was fail to do so. I was unable to understand the problems of that lady. The various actions taken by me was creating high stress for patient. Alongside, Due to communication barriers I was unable to provide suitable services to patients. I was facing difficulty in recognising the needs of service user which has lead to high level of dissatisfaction in customer. This factor has unable me to assess the pain that was suffered by patient and I was facing difficulty in explaining thetreatmentprocedures to family members of patient. Due to communication barriers I had failed to develop strong relationship with patient which has adverse effect on the organisation reputation as well as on performance (Coleman, Reardon, Strahan & Cougle,2014) By evaluating this factor I was more concerned about my career growth as well. As I had realised that all these issues have adverse effect on my career and performance at workplace. I also felt thatI was able to look inside myself to challenge my Muslim religious beliefs, which are fundamentally against abortion, putting these aside to treatlady who has been admitted in hospital in a fair non-discriminatory manner. I had got success in acting in a 3
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compassionateaswellassensitiveway. I have realised that I have depth knowledge about several norms or regulation that are to be considered as well as followed when performing job in health and social care institution. I also believe that I have been successful in working according to the professional code of conduct. Analysis I have analysedby reviewing the code of conduct and several norms that Absolution is illegal activity will may lead to the legal obligation on firm. As Abortion is allowedup to approximately 24 weeks of pregnancy. As this action involves high risk to mental as well as Physical health of patient (Anderson, Scrimshaw, Fullilove, Fielding & et al.,2015) I have realised that I should not become the part of this type ofprocess. I should focus on delivering quality services and care to patients before or after the surgery or treatment. As per my opinion , the other employeesincludingmedical professional must give appropriate and comprehensive care to all patients, regardless of their reason for being in hospital. According to my knowledge, regulations as well as professional code of conduct dictates that it is required by individual to act as advocate for those people who required special care or attention. I perceive that besides facing may issues I had gained successin delivering appropriate care in case of lady who has been admitted in hospital for abortion. I had delivered suitable services to that lady besides facing many difficultiesI had identifiedeffective ways to deal with the situation. I have also realised that I have high level of patience as well as potential to handle complex as well as critical situation. I have another opinion that it is required by me to become culturally competent , more caring. As these abilities with allow me to minimise or eliminate differences in beliefs, values and cultures. It will also enable me to deliver beneficial, significant, quality, proper and effective services to patient. I have also analysed by my experience that services in health care institution are compromised when medical staff fails to make patient or their family members about the physical as well mental health of service user. I had failed to obtain useful as well as essential information about service user which had increases the chances of medical errors. This was the big reason that lady who has been admitted in hospital has undergone stress. By experience this type of situation in my career I have understood that Communication is considered as a fundamentalcomponentincrossculturalcareandlanguagedifficultiescanresultinto 4
insufficient care as well as poor quality nursing. I also feel that I have taken high initiative and put my all efforts in managing as well as resolving situation. I have realised that I need to work on my communication skills,l this is the specific area which I believe that is required to be improved. As by working on this field, I perceive that I will be able to achieve success and foster my career growth. I am much concerned about the fact that the ability of medical staffto provide care may lead to compromise in quality of servicesdue to communication barrier. I have also faced many challenges and barriers in my career in health and social care sector. I had successfully overcome my fear of mistakes. It has been possible through proper training and other learning activities which has allowed be to eliminate mistakes and deliver care as well as quality services to patient. By attending seminars on improving medical practices I have able to develop abilities which has supported me in dealing withcross cultural differences, such as using non-verbal, translators, communication. I have realised that it is required byme to learn more high level of English language. As this is the language which is easily understandable by people belonging to different culture, religion or nation. In my opinion if any of the employee in health care institution doeshave effective communication skills, in such situation, interpreter us only the person who can support individual in overcoming this barrier. I perceive that linguistic barrier can lead to discrimination which further might result into conflicts or misunderstanding. Ineffective communication or coordination between medical staff might increase the chances of medical errors. According to my knowledge and understanding about several concepts which can beappliedbymedicalprofessionalisethicalhypothesis(Duffy,2008)Asthiswillhelp management team in ensuring that all patient are provided withsuitable care as well as quality services. I have also realised that I have The ethical theory states that nurses are responsible for respecting service user, decision or judgement made by them. It is duty of medical staff to respect for privacy. It has been analysed that presence of interpreter in the recovery room has allowed me to perceived by the women in positive way and also reduced her anxiety levels. I Have also conducted research and study on medical science by in Oder to develop understanding about pain that might be suffered by lady during the procedure of termination of pregnancy. I have conducted this investigation in order to increase my knowledge which can be useful for me in future when conducting medical practices. It will al support me in my personal as well as professional development. By facilitating study on this topic I have learned and 5
recognised the important fact that approximately ten to twenty per cent of woman who has been undergone the procedure of termination of pregnancy suffer from serious negative psychological complications such asdepression, sleep disturbances as well as anxiety,As this knowledge will allow me to develop the understanding about the symptoms of disease. I can utilise this knowledge dealing and handling patient with special kind of disability. The various theory and concepts related to health as well as social care practices has encouraged me to develop critical as well as innovative thinking which will assist me in managing and coping with complex situation (Gibbs,2014) I believe that It will also help me in improving my performance at workplace. Still, I memorise my experience working in health and social carte institution , I feel worried about lady who was admitted in hospital for termination of pregnancy. I assume that due high level of anxiety Shemay have to suffer lot of pain. Lady might have taken longer time for recovery. CONCLUSION I have analysed from my experience working in health and social care institution that it is essential for every organisation delivering care services that it should appoint interpreter. As he is only the person who can support medical staff in communication with service user and in exchanging information (Jacobs,Chen, Kaliner, Agger- Gupta & et. al.,2014) As in my case, I have able to provide suitable care to lady only through the support of interpreter. Without the assistance of interpreter I would not able to reduce the anxiety level of patient and explain them about treatment procedures. By expressing such complex situation and challenges in my career as a nurse I have realised the important of communication in health and social care sector. According to my opinion appointment of interpreter is not an effective solution , it is not always possible to have an interpreter due to scarce resources. Butas a colleague , I can protect their best interest. Action plan In coming years, I will continue my career as medical professional in same organisation in which I am presently working. I will undertake research at small level in order to recognised various problems faced by service user or patient during their stay at hospital for treatment. This activity will help me in identifying the appropriate solution to issues and recognising the appropriate way for improving quality of services. I have planned to emphasize on ensuring that 6
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all resources are position as well as utilised in such a waythat anticipating whenrequired by interpreter for communicating essential information about patient health to family members or other medical professional. I will develop learning attitude in order to increase my knowledge on medical field. I will also seek support , advice , suggestion , feedback from my colleagues, supervisors , leadersand all other people surrounding me.As this activity will assist me improving my abilities as well as performance within an enterprise. I will take person coaching and seek support from my friends, colleagues and family members in order to improve my verbal communication skills. I will also participate in training as well as learning session. As this will support me in improving my practices and development of additional skills which will be beneficial for my personal as well as professional development .I have decided that I will have focus onidentifying the techniquesas well as innovative ways to maintain or improve my performance within an enterprise(Colosio and et. al., 2017) By analysing several techniques, or strategieswhich I can utilise for increasing thesustainability of my performance within an organisation. I have decided that I will avoid multi tasking. As I have realised that multitasking activities leads to compromise in quality of work which might have adverse effect on my performance within a firm as well as negative impact on the health of patient. As I also believe that this strategy will aid me in minimising errors or mistakes. I have also decided that I will prepare daily schedule. As I perceive that this activity will help me in organising my in systematic manner. It will also assist me in maintaining as well as enhancing quality of work. By observing the qualities as well as skills of professional people those who are working with me in an enterprise I have realised that focus or concentration is the significant characteristics that make individual professional or expert in particular field. I have also decided that I will follow strict discipline policyas well as regulation formed by manager in an organisation. As this strategy or activity will assist me in my professional and personal development. I have designed policy for myself that I will open for seeking feedback , advice or suggestion from my seniors and also other people surrounding me. As this will support me in recognising the skills required to be developed by me and recognising the performance gap. It will also help me in my personal as well as professional growth. I have established small as well as long term targets that will help me in recognising the reason for performance gap. It will also assist me in self assessment procedure and also in comparing actual outcome with desired results. My future practices will 7
also involvebecoming effective medical professional as well as proactive. I have also decided that I will execute self assessment as well as reflective practices at regular interval of time. As I believe that it will help in identifying my strength and weaknesses. I have planned to apply my knowledge as well as skills gained by participating in training and other learning events. It will support me in increasing my level of confidence and enhancing my performance within an enterprise which is very much essential for fostering my personal as well as professional growth. I have planned to apply my knowledge as well as skills gained by participating in training and other learning events in my practices within in an organisation. I will also take high initiative to support firm in increasing value and promoting principles. 8
REFERENCES Books and Journal: Anderson, L.M., Scrimshaw, S. C., Fullilove, M. T., Fielding, J.E. & et al. (2015). Culturally competent health care systems. American Journal of Preventative Medicine. 24 (3), pp. 68-79. Coleman, P.K., Reardon, D. C., Strahan, T., & Cougle, J. R. (2014). The psychology of abortion: a review and suggestions for future research. Psychology & Health. 20 (2), pp. 237-271. Duffy, A. 2008. A concept analysis of reflective practice. Determining its value to nurses. British Journal of Nursing. 16 (9). pp. 1400-1407. Gibbs, G. 2014. Learning by doing: A guide to teaching and learning methods. Oxford: Further Education Unit, Oxford. Jacobs, E., Chen, A. H.M., Kaliner, L.S., Agger- Gupta, N. & et al. (2014). The need for more research on language barriers in health care: A proposed study research agenda. Millbank Quaterly. 84 (1). pp.111-133. Colosio, C. and et. al., 2017. Workers’ health surveillance: implementation of the Directive 89/391/EEC in Europe.Occupational Medicine. 67(7). pp.574-578. 9