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RTO’s Complaints and Appeals Policy

This is Assessment 1 – Multiple Choice for Enhance College of Technology Enhance Professional Training Pty Ltd.

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Added on  2022-08-17

RTO’s Complaints and Appeals Policy

This is Assessment 1 – Multiple Choice for Enhance College of Technology Enhance Professional Training Pty Ltd.

   Added on 2022-08-17

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Enhance College of Technology
Enhance Professional Training Pty Ltd
ABN: 821 6587 1572 RTO: 41531 CRICOS: 03587K
2/35 Manilla Street, East Brisbane, Queensland 4169 Australia
Phone: 07 3895 8393 email: info@enhance.edu.au
Assessment 2 – Short Answer Questions
Student Name Student ID Number
Unit Start Date Unit End Date
Assessment Due Date Date Submitted
This cover sheet is to be completed by the student and assessor and used as a record to
determine student competency in this assessment task
The assessment process and tasks were fully explained. Yes / No
I am aware of which evidence will be collected and how. Yes / No
I am aware of my right to appeal an assessment decision. Yes / No
I am aware that I can locate the RTO’s Complaints and Appeals Policy and Procedure on
their website at (insert website address)
Yes / No
I have discussed any additional educational support or reasonable adjustments I require in
order to undertake this assessment with the Student Support Services Officer and Trainer /
Assessor, (if applicable). e.g. Student Handbook and Access and Equity Policy (insert website
address)
Yes / No
I have access to all required resources? Yes / No
Cheating & Plagiarism Declaration
Student Declaration: In accordance with the RTO’s Plagiarism Policy, I hereby acknowledge by signing this
declaration that I have not cheated or plagiarised any work regarding the assessment tasks undertaken in this
unit of competency except where the work has been correctly acknowledged.
NOTE: Student must sign this prior to submitting their assessments to the assessor
Signature Date: _____ / ______ / 20______
Assessment Results Satisfactory or Not Yet Satisfactory
(Please circle the assessment result for this task)
Feedback to Student - Please provide general feedback on the Student’s performance
Student Declaration: - I verify that the work completed is my own
and that I was adequately informed of the assessment process prior
to commencing this assessment task.
Assessor Declaration: - I verify that I have adequately explained and
negotiated the assessment tasks with the student prior to commencing
assessment.
Student Name: Assessor’s Name:
Student Signature Date Assessor Signature Date
Student Guide for Assessment
Page 1 of 21
SIT40516 Certificate IV in Commercial Cookery
Unit: SITHCCC008 – Prepare Vegetable, Fruit, Eggs and Farinaceous Dishes
Document Version: 1 Updated: 8Nov19 Source: S.L.S.8.8
RTO’s Complaints and Appeals Policy_1
Enhance College of Technology
Enhance Professional Training Pty Ltd
ABN: 821 6587 1572 RTO: 41531 CRICOS: 03587K
2/35 Manilla Street, East Brisbane, Queensland 4169 Australia
Phone: 07 3895 8393 email: info@enhance.edu.au
Instructions Instructions to include, but not limited to:
1. Student will be assessed in a classroom environment.
2. Ensure the student is aware of the assessment requirements at the commencement
of the unit
3. The students are required to work alone to answer questions.
4. The questions are aimed at testing the student’s knowledge of prepare dishes using
basic methods of cookery.
5. This written assessment comprising of written questions that need to be answered
in full sentances.
6. The student is required to complete the written assessment for this unit of
competency. To complete this task, the student will need to answer the 35
questions in this written assessment in your own words in either handwriting or
generated Word document.
7. The student answers should be recorded in the student assessment question
booklet.
8. After the student has successfully completed the written assessment, they must
present it to the Trainer/Assessor for correction.
9. The student will receive up to two (2) attempts at this assessment task. Should the
1st attempt be Not Yet Satisfactory (NYS), the Trainer/Assessor will provide
feedback and will arrange a date for the student 2nd attempt. If the student 2nd
attempt is Not Yet Satisfactory (NYS), or the student fail to attend of date scheduled
for the 2nd attempt, the student will receive an overall unsatisfactory result for this
assessment task.
10. In special circumstances this written assessment may be delivered as an oral
assessment in which the assessor shall mark the assessment and identify the
assessment was presented orally
Task/s to be
assessed
The tasks you will be observed undertaking are:
- You are to answer all questions.
- Read each question carefully. Ensure you have provided all required information.
- On completion, submit your assessment to your assessor.
Oral Questioning During the assessment your assessor will ask you oral questions that will address the
knowledge aspects of the unit of competency. You will respond orally, and your assessor
may record your response or use your response to determine sufficient under pinning
knowledge.
Topics will include:
- Identify vegetables, fruits, eggs and farinaceous items and their different
characteristics
- Explain quality indicators of different dishes and environmental conditions
- Discuss the effects of different cookery methods
- Explain mise en place and the role it plays
- Discuss contents of stock date codes and rotation labels
- Explain safe operational practices and functions and features of equipment used in
cookery methods
Time allowed On average, the Assessment should take 3-4 hours to complete
Location Assessment will be completed in a classroom under the supervision of a trainer/assessor.
Decision making
rules
To achieve a satisfactory outcome, you must be able to: -
culinary terms and trade names for ingredients used in standard recipes for vegetable, fruit,
egg and farinaceous dishes, relating to:
Page 2 of 21
SIT40516 Certificate IV in Commercial Cookery
Unit: SITHCCC008 – Prepare Vegetable, Fruit, Eggs and Farinaceous Dishes
Document Version: 1 Updated: 8Nov19 Source: S.L.S.8.8
RTO’s Complaints and Appeals Policy_2
Enhance College of Technology
Enhance Professional Training Pty Ltd
ABN: 821 6587 1572 RTO: 41531 CRICOS: 03587K
2/35 Manilla Street, East Brisbane, Queensland 4169 Australia
Phone: 07 3895 8393 email: info@enhance.edu.au
convenience products
fresh products
contents of stock date codes and rotation labels
characteristics of different vegetable, fruit, egg and farinaceous dishes:
appearance and presentation
classical and contemporary variations
freshness and other quality indicators
nutritional value
service style
taste
texture
accompaniments and sauces for vegetable, fruit, egg and farinaceous dishes
historical and cultural origin of different vegetable, fruit, egg and farinaceous dishes and
products
cookery methods for vegetable, fruit, egg and farinaceous dishes listed in the performance
evidence
health risks associated with raw egg products and alternative egg products
culinary applications which use eggs as specified in the performance evidence
mise en place requirements for vegetable, fruit, egg and farinaceous dishes
appropriate environmental conditions for storing food products to:
ensure food safety
optimise shelf life
safe operational practices using essential functions and features of equipment used to produce
vegetable, fruit, egg and farinaceous dishes.
Performance
Observation
Criteria for
Assessment Task
The assessment methods must be by direct observation of tasks on required skills and
knowledge to ensure correct interpretation and application. Your Assessor will observe you
on the following observations:
follow standard recipes to prepare dishes for at least six different customers using each of the
following types of products:
vegetables and fruit:
dried
fresh
frozen
eggs used for the following applications:
aerating
binding
setting
coating
enriching
emulsifying
glazing
clarifying
garnishing
thickening
farinaceous items:
couscous
pasta and noodles
polenta
pulses
rice
prepare dishes using each of the following cookery methods at least once:
boiling
braising
deep and shallow frying
poaching or scrambling
Page 3 of 21
SIT40516 Certificate IV in Commercial Cookery
Unit: SITHCCC008 – Prepare Vegetable, Fruit, Eggs and Farinaceous Dishes
Document Version: 1 Updated: 8Nov19 Source: S.L.S.8.8
RTO’s Complaints and Appeals Policy_3
Enhance College of Technology
Enhance Professional Training Pty Ltd
ABN: 821 6587 1572 RTO: 41531 CRICOS: 03587K
2/35 Manilla Street, East Brisbane, Queensland 4169 Australia
Phone: 07 3895 8393 email: info@enhance.edu.au
roasting
stewing
prepare at least three different types of fresh pasta
prepare the above dishes:
within commercial time constraints and deadlines
reflecting required quantities to be produced
following procedures for portion control and food safety practices when handling and storing
different food types
responding to special customer requests and dietary requirements.
Assessment
conditions
Assessors must satisfy NVR/AQTF assessor requirements.
Competency is to be assessed in the workplace or a simulated environment that accurately
reflects performance in a real workplace setting.
Assessment must include direct observation of tasks.
Where assessment of competency includes third-party evidence, individuals must provide
evidence that links them to the leadership or management of organisational change that the
student has performed.
Assessors must verify performance evidence through questioning on skills and knowledge
to ensure correct interpretation and application.
Resources required The following equipment will be made available to students:
- Simulated or workplace documentation and resources
- Office equipment, materials and software packages (such as laptops, WiFi,
Microsoft Suite)
- Case studies to examine or real workplace situations to analyze
- an industry workplace
- a simulated industry environment.
Assessment must ensure access to:
fixtures and large equipment:
commercial:
blenders and food mills
food processor
planetary mixer
commercial grade work benches (1.5 m/person)
commercial ovens with trays (one per two persons)
commercial refrigeration facilities:
cool room and/or fridge
freezer
deep-fryer
designated storage areas for dry goods and perishables
double sink
gas, electric or induction stove tops (two burners per person)
hot plate or griddle
microwave
pasta machine
salamander or other form of griller (one per four persons)
storage facilities:
shelving
trays
small equipment:
baking sheets and trays
Page 4 of 21
SIT40516 Certificate IV in Commercial Cookery
Unit: SITHCCC008 – Prepare Vegetable, Fruit, Eggs and Farinaceous Dishes
Document Version: 1 Updated: 8Nov19 Source: S.L.S.8.8
RTO’s Complaints and Appeals Policy_4
Enhance College of Technology
Enhance Professional Training Pty Ltd
ABN: 821 6587 1572 RTO: 41531 CRICOS: 03587K
2/35 Manilla Street, East Brisbane, Queensland 4169 Australia
Phone: 07 3895 8393 email: info@enhance.edu.au
beaters
containers for hot and cold food
cutting boards
food handler gloves
graters
juicers
knife sharpening equipment
sharpening steels and stones
knives:
chef knives
utility knives
measurers:
metric calibrated measuring jugs
measuring spoons
portion control scoops
oven mitts
pots and pans for small and large production:
stainless steel
cast iron
non-stick fry pans
scoops, skimmers and spiders
scales
service-ware:
platters, dishes and bowls
cutlery and serving utensils
sets of stainless steel bowls
steamers
small utensils:
flour and drum sieves
pastry brushes
peelers, corers and slicers
scrapers
spatulas
strainers and chinois
tongs and serving utensils
whisks:
fine stainless steel wire
coarse stainless steel wire
spoons:
large plain and slotted metal spoons
ladles in a variety of sizes
serving spoons
wooden spoons
thermometers
cleaning materials and equipment:
cleaning cloths
commercial cleaning and sanitising agents and chemicals for cleaning commercial kitchens,
equipment and food storage areas
dustpans and brooms
garbage bins and bags
hand towel dispenser and hand towels
mops and buckets
separate hand basin and antiseptic liquid soap dispenser for hand washing
sponges, brushes and scourers
tea towels
Page 5 of 21
SIT40516 Certificate IV in Commercial Cookery
Unit: SITHCCC008 – Prepare Vegetable, Fruit, Eggs and Farinaceous Dishes
Document Version: 1 Updated: 8Nov19 Source: S.L.S.8.8
RTO’s Complaints and Appeals Policy_5
Enhance College of Technology
Enhance Professional Training Pty Ltd
ABN: 821 6587 1572 RTO: 41531 CRICOS: 03587K
2/35 Manilla Street, East Brisbane, Queensland 4169 Australia
Phone: 07 3895 8393 email: info@enhance.edu.au
organisational specifications:
equipment manufacturer instructions
current commercial stock control procedures and documentation for ordering, monitoring and
maintaining stock
mise en place lists, menus, standard recipes, and recipes for special dietary requirements
guidelines relating to food disposal, storage and presentation requirements
ordering and docketing paperwork
food safety plan
safety data sheets (SDS) for cleaning agents and chemicals
diverse and comprehensive range of perishable food supplies for commercial cookery or
catering operations as specified in the performance evidence
industry-realistic ratios of kitchen staff to customers; these can be:
staff and customers in an industry workplace during the assessment process; or
individuals who participate in role plays or simulated activities, set up for the purpose of
assessment, in a simulated industry environment operated within a training organisation.
Assessors must satisfy the Standards for Registered Training Organisations’ requirements for
assessors; and:
have achieved the Certificate III in Commercial Cookery or Certificate IV in Commercial
Cookery to assess this unit as part of a Certificate III in Commercial Cookery or Certificate IV in
Commercial Cookery qualification; and
have worked in industry for at least three years where they have applied the skills and
knowledge of this unit of competency.

tea towels
organisational specifications:
equipment manufacturer instructions
current commercial stock control procedures and documentation for ordering, monitoring and
maintaining stock
ordering and docketing paperwork
food safety plans
guidelines relating to food disposal, storage and presentation requirements
mise en place lists, menus, standard recipes, and recipes for special dietary requirements
safety data sheets (SDS) for cleaning agents and chemicals
diverse and comprehensive range of perishable food supplies for producing stocks, sauces and
soups specified in the performance evidence
industry-realistic ratios of kitchen staff to customers; these can be:
staff and customers in an industry workplace during the assessment process; or
individuals who participate in role plays or simulated activities, set up for the purpose of
assessment, in a simulated industry environment operated within a training organisation.
Assessors must satisfy the Standards for Registered Training Organisations’ requirements for
assessors; and:
have achieved the Certificate III in Commercial Cookery or Certificate IV in Commercial Cookery
to assess this unit as part of a Certificate III in Commercial Cookery or Certificate IV in
Commercial Cookery qualification; and
- have worked in industry for at least three years where they have applied the skills and
knowledge of this unit of competency.
Results/Re-
assessment
Your Assessor will grade as either S – Satisfactory or NYS – Not Yet Satisfactory
for the assessment. In all cases your Assessor will provide you with feedback.
Only when all assessment tasks have been graded as S – Satisfactory you will be
deemed C – Competent in the final result of the unit of competency; if you do not
satisfactorily complete all the assessment tasks you will be deemed NYC – Not Yet
Competent.
If the evidence is graded as NYS – Not Yet Satisfactory you will be required to re-
Page 6 of 21
SIT40516 Certificate IV in Commercial Cookery
Unit: SITHCCC008 – Prepare Vegetable, Fruit, Eggs and Farinaceous Dishes
Document Version: 1 Updated: 8Nov19 Source: S.L.S.8.8
RTO’s Complaints and Appeals Policy_6

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