Enterprise Architecture Applications for Healthcare Industry

Enterprise Architecture Applications, student names
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1. The business problem
Explain clearly and succinctly
 the business problem to be solved, and
 why is change strategically important?
Healthcare industries are facing many challenges and changing many times. Small and
big healthcare industries are facing the challenges (Cárdenas, Manadhata & Rajan,
2013). The technological innovation, fast emerging regulation of government and
expectation of patients are creating new environment that is not about treating the
patients or running the medical practice only (Archenaa & Anita, 2015). Many aspects
are there that the healthcare authority needs to do in this emerging industry.
Cyber security is the prime concern in the healthcare industry (Kruse, Frederick,
Jacobson & Monticone, 2017). The previous few years have experienced many IT
security and hacking incidents in the healthcare industry. The healthcare industries are
struggling for defending the network perimeter and keeping the cyber criminals at the
bay. One of them Royal Melbourne Hospital is facing many privacy and security
challenges in the organization. The surface of cyber-attacks are emerging and the
intruders are creating more advanced tools for attacking the healthcare organization
and they are trying to gain access to the information and the data of the organization.
The healthcare industries are being the prime target of the cyber-criminal as they hold
extremely sensitive information of the patients (Perakslis, 2014). The healthcare
industry Royal Melbourne Hospital has been slow for responding and lagged behind the
other healthcare organization in context of cyber security. The complexity and the
scope of the regulation of the healthcare industry has made difficult for the
organization to adopt innovation or technology (Fernández-Alemán, Señor, Lozoya &
Toval, 2013). The organization is comparatively slow in adopting new technologies.
Moreover, the limited budget on the cyber security investment is one of the reasons
for poor security of the sensitive data. There is a high demand of the information of the
patients in the black market that is fuelling many cyber-attacks and that is affecting
the finance and reputation of the healthcare industry. Cyber criminals do not need to
steal information form the system of the healthcare for making money. There are
many ways to hack the system in which ransomware is a threat to the data and this
ransomware has targeted many healthcare industry in recent years. This type of
malware the hackers use to infect the IT system of the healthcare industry and prevent
the industry to access to any file.
While thinking of the technology and innovation in healthcare industry and more
embedded communication, several vital factors are there to consider.
Most important aspect is the security of the sensitive information. Security is the main
concern in the healthcare industry as they always deals with the sensitive and
confidential data of the patients. The industry has adamant requirements around the
security of cryptography, which is able to dictate the details about the encryption,
decryption and transmission of the data (Yang, Li & Niu, 2015). For building, any
application for the healthcare industry, security standards and encrypted algorithm is
needed. Moreover, the third party helps secure the system with the access control,
data protection and business continuity procedures.
Data regulation and privacy is the another concern in the healthcare industry (Casola,
Castiglione, Choo & Esposito, 2016). Many laws and regulation of the data privacy are
there that surround the document rights of the patients. This type of regulatory
measures creates a burden on the fluidity of the sensitive data and makes the system
more difficult in adopting innovation or new technology (Saedi & Iahad, 2013). HIPAA
compliance is the raised concern for Royal Melbourne Hospital. For communication of
the information of the patient through technology such as HIPAA, WebRTC requires the
communication channel that needs to be secured for protecting and securing the
confidentiality of the patients (El Jaouhari & Bouabdallah, 2018). For adding to

Enterprise Architecture Applications, student names
complexity, the rules and regulation do not fit in all size. Data legislation and
protection varies between the countries.
The potential effect of cyber-attack in the healthcare industry is great. Moreover, to
the certain potential for the surgeries, disruptive treatments and other operations, this
type of facilities included with the huge amount of sensitive data of the patients.
Hackers find the lucrative data from the medical records of the patients such as
healthcare provider details, social security numbers, treatment history, address, phone
numbers, credit card details and other information about the patients. The damage
that can be caused by the cyber-attack never should take lightly otherwise, the
credibility of the healthcare organization will be damaged extremely by the cyber-
attack. These are the main reason that the healthcare should change their security
system. It is very crucial to change the security system in order to protect and secure
the confidential data of the patients.
2. The proposed technology (or method, approach, ...)
 explain clearly and in a language appropriate for a management audience what
is the proposed technology (or method or approach), then
 argue and provide proof that it is expected to solve the business problem.
Changes in the healthcare industry sweep through for reducing the cost and improving
the outcomes of the industry. The healthcare industry is turning to the streamline and
is managing the data or information of the patients in the cloud environment (Pino & Di
Salvo, 2013). The increased data in the storage makes the healthcare to use the latest
technology of cloud computing because of the hardware and software utilization with
the less investment. As the ability of retrieving and storing data in the cloud in very
essential, the industry has faced many challenges. The industry has a couple of
concern about the security of the sensitive data of their healthcare. The first concern is
about the reach to the high level of privacy of the data of the patients. Another
concern is providing compatible information and the data integrity of the sensitive
information is maintained (Sajid & Abbas, 2016). The healthcare industry needs to
manage more of the request with available resources. The key objective of Royal
Melbourne Hospital is to maximize the number of access to the healthcare service of
their hospital. Therefore, the huge amount of data or information requires being
stored, updated and processed. The healthcare demands more of the ability of
computation in order to increase the quality of healthcare service. Cloud computing is
able to improve the system by providing secure, better, ubiquitous and faster service
at very low cost. This will also fulfil the requirement of Royal Melbourne Hospital. The
increment in the life expectancy has led to the faster aging of the population. This has
created the growing demand of the additional resources and medical care. Cost
effective and innovative methods are needed for assisting the healthcare providers,
who are able to address the global issues in a productive way. Cloud computing offers
more practical solution in the information management system (Darwish, Hassanien,
Elhoseny, Sangaiah & Muhammad, 2017). The system is based on the cloud
computing, which is able to help the healthcare staff for accessing to the information
and data of the healthcare from the various sources. It also will be beneficial for the
patients who are suffering from the chronic conditions for connecting with the
physicians and following up the prescribed medicines. Some of the benefits are
eliminated for updating the IT system at the time of change in the guidelines or
requirements of the healthcare.
Considering the benefits of the cloud-based healthcare system, various concerns will
be there about the privacy and security of the data. For maintaining the privacy and
the security of the data of the healthcare, service provider of cloud and the healthcare
industry needs to take extreme measures for securing and protecting the
confidentiality of the patients. Many concerns are from the context of having the
health information and data, which are classified into confidential in the cloud server.