Advanced Enterprise Architecture for Department of Human Services

Running head: ADVANCED ENTERPRISE ARCHITECTURE
Advanced Enterprise Architecture
[Name of the Student]
[Name of the University]
[Author note]

1ADVANCED ENTERPRISE ARCHITECTURE
Table of Contents
1. Multi-level business capability and related value streams.....................................................2
 Service Delivery Management:...................................................................................2
 Customer management:...............................................................................................3
1.1 Value stream map for Service Delivery Management.....................................................4
1.2 Value stream map for Customer Management.................................................................4
2. Archimate model for representing the enterprise architecture...............................................5
Bibliography:..............................................................................................................................6

2ADVANCED ENTERPRISE ARCHITECTURE
Introduction
Organisation needs to adopt different strategies and tools to maintain its sustainability
and enhance its processes. One of the approach is the enterprise analysis that is aimed at
describing the business analysis activities which enables the business to identify
opportunities, implementation of new technical and business solutions, determination of
optimum project investment ways and development of business architecture. The enterprises
analysis is a crucial task and it can be simplified by adopting EA, the abbreviated form of
enterprise architecture. The EA is an approach that through enterprise analysis details and
discusses the most effective measures to attain the current and future goals of the
organisation. The discussed report is aimed at offering an insight into the EA and its aspect
for the case of Australian federal government agency which offers social support to the
citizens. The diagrams attached in the following sections have detailed different aspect of the
EA before presenting the Archimate model of EA and concluding the paper.
1. Multi-level business capability and related value streams
Service delivery management and the Customer management has been depicted in the
figure provided below: