CIS8000 Assignment 1 - Enterprise Mobile App Business Case Report

This report presents a detailed business case for the development of an enterprise mobile application for the Care organization, focusing on enhancing communication, increasing awareness, and streamlining operations. The report includes an introduction to the organization's background and proposed solution, followed by a comprehensive cost analysis covering feasibility, requirements acquisition, systems analysis, design, coding, and testing phases. It also addresses strategic alignment within the organization, highlighting the app's benefits such as improved communication, cloud-based file sharing, and increased awareness among the public. The report further details project management and control, infrastructure requirements, design, development processes, testing, internationalization, social media integration, risk management, integration, deployment, user acceptance, maintenance, and future enhancements. The conclusion summarizes the key findings and recommendations, supported by references to relevant literature and online resources.

ENTERPRISE MOBILE APP
BUSINESS CASE

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
Background..................................................................................................................................3
Proposed solution ........................................................................................................................4
Cost analysis................................................................................................................................4
Strategic alignment within the organization................................................................................5
Value preposition and other benefits...........................................................................................7
Project management and control..................................................................................................8
Infrastructure requirement...........................................................................................................8
Design........................................................................................................................................12
Development processing............................................................................................................12
Testing.......................................................................................................................................13
Internationalization ...................................................................................................................13
Social media integration............................................................................................................14
Risk management.......................................................................................................................14
Integration and deployment.......................................................................................................14
User acceptance and change management.................................................................................15
Maintenance...............................................................................................................................15
Future opportunities and enhancements....................................................................................16
CONCLUSION..............................................................................................................................17
REFERENCES..............................................................................................................................18
Books and journals.....................................................................................................................18
Online.........................................................................................................................................20

Illustration Index
Illustration 1: BYOD........................................................................................................................8
Illustration 2: App development platform......................................................................................10
Illustration 3: Cloud services.........................................................................................................12

INTRODUCTION
To enhance an organization's performance its needs to improve its technological
background (Mathew, 2012). Here we discuss the advantages of technological advancement in a
institution. The Care is an Australian Non government organization which focuses on
eradicating poverty from the world and also provide social justice to the inhabitants of the world.
It aims on seeing the world with no financial diversity and people living with dignity. The report
will focus on the plan proposed by the manager of the ICT department which centers on
development of an application to solve the problems faced by the organization. It will lead with
the benefits of this software and also the challenges in the development. The report also lights on
the phenomenon of BYOD which is in trend among many organizations. The report clauses the
ways by which the software will be developed and maintained.
Background
Care is social service organization and it focuses on serving the society. The main aim of
the organization is to eradicate poverty, saves lives in the unhealthy and vulnerable part of the
world and also to establish social justice in the world. The organization thrives to support its
causes and also is in need of the continuous funds from the society. The organization needs a
solid way to increase awareness. The people should be given knowledge about the on going
projects and the achievements of the organization to encourage them for donation to the NGO.
This can be achieved through reaching the population of the whole world on via a plat form
which gives them regular information on the objectives, working and success of the organization
in the field of serving the people (Masoudnia, 2012). Also, to manage the work all over the world
is a hectic process, so the system allows the organization to have a strong network which prevails
in the world.
The manager of the IT team is looking forward to developing an application to support
the smooth working of the organization. The software will provide a environment to facilitate the
functioning of the organization. The environment will be user friendly which can be used by the
any person with the basic knowledge of using an application. The manager has made the
prototype which is easy to use by anyone. The organization's reach will be increased by the
application. The software also provides with a function for the charity givers, it makes the
donation process very fast and easy for the users. The application is also connected to the data
base of the organization where all the information about the transactions are recorded.
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Proposed solution
Care works on a large scale as the approach to the organization is on the world basis. The
project is based on the issues of minor awareness of the work done by the NGO. The broad area
of its working makes the communication difficult and the working is slow in the organization.
The people lack information about the organization which makes it hard for them to trust. The
achievements made by the organization are needed to be communicated to the people to increase
donations and people to work on the voluntary basis (De Marchi, 2013). The problem occurs in
the size and broadness of the operations. The improper communication and slow processing
leads to the work done at a laggard rate in which people wanting the help suffer due to late
operations. The less awareness among the people produces reduction in the donations and funds
raised are less which makes the resource allocation tight, and the areas of care providing are
depletes. The resources are provided in the areas of most vulnerability and less vulnerable areas
are ignored due to fund issue.
A previous analysis of the problem shows that the organization was lacking in
completion of its objectives. Information and communication technology department is has
found the problem within the sector of communication within the organizational boundaries. The
communication problem is a part of the ICT department which is needed to be taken care of. The
issue will grow into the roots as the organization is growing and the lack of communication will
grow with its expansion in the remote areas. The problems threat the mission and aims of the
organization as the institute is not able to achieve the objectives due to lack of communication
and funds in the organization. The new application will help in getting away from the problem.
Cost analysis
The manager is looking to develop an application to facilitate the operations of the
organization. Also, to Increase awareness among the population about the problems the world is
facing and to pull the problem up from its roots. The organization is working to eradicate the
world issues with the help it can provide to the people who are in problem (Braga, 2016). The
software focuses on the need to smooth the process of working within the organization with
improving communication. The development of software has different stages of process.
 Feasibility study : First stage of software development process is conducting a study to
check the feasibility of the software. This is an ongoing process. The manager has
suggested its feasibility to be stable and the project is viable to the organization. This
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process is low on cost and is assumed to take 2 months to complete. Costing is estimated
to be $6,000 at the of 1.5 months.
 Requirements acquisition : This process of development is centered to finding
requirements of the process further and also acquiring the entities needed. These
requirements include people, funding and any other requirements for the process. This
stage is highly important as the further process can not be completed without the entities
being procured. The cost to find and acquire these resources is estimated to be $10,000.
This process can take around 2.5 months to complete.
 Systems analysis : This process focuses on the studying and understanding of the
requirements of the organization from the software (Azhar, 2011). This process involves
a comprehensive study of finding the exact things wanted from the application while
developing it. The stage of the process takes 3.5 months for completion. And the total
budget required for this stage is estimated to be $18,000.
 System design : After the system analysis has been done, the next process is to design
the system according to the requirements of the organization. This process involves
developing a design for the software to support the requirements. This stage of process is
comparatively less costly and time consuming then analysis. This stage is estimated to
cost around $13,000 at the end of completion.
 Coding : Coding is the stage of process where the software takes its shape. This is a also
known as the stage where the real development takes place. The coding stage of the
development is the lengthiest part of the process, it takes around 8 months to complete
and is also the most costly stage (Garrido-Moreno, 2011. The coding process is estimated
to cost $50,000 to the organization when the application is complete to be used.
 Testing : This stage of the process focuses on testing the code provided by the coding
team. The testing of the coded application includes the running of the software and
finding the bugs in the code. This process improves the code and makes the software
usable. Testing is being estimated to take $12000 of the budget.
Strategic alignment within the organization
The project is taken up with the concern of the organization's effective functioning and
spreading awareness among the people about its work in the sector. Care is a social service
organization which is highly focused on the working to create the world a better place. It aims on
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eradicating poverty and achieving social justice, where there is no financial diversity and dignity
and integrity prevails.
The organization's objectives are to help the people in farther locations and provide with
the needs. This aim can be achieved with efficient and swift functioning of the organization. And
the enlightenment among the population about the problems of the world and the achievements
of Care in depleting them. The application has been created with the view to make donation
made by the people an easier job, which will encourage more people to donate for the cause. The
project is completely in alignment with the objectives of the organization.
The strategy of the department focuses on enhancing the communication within the
organization and facilitate the running of operations (Mathew, 2012). It also involves
advancement of technology in the organization for precise and smooth functioning. The
application is a step in this advancement as the application use will enhance the communication
in the organization. The application also BYOD – bring your own device which arranges the use
of mobiles phones of the employees to facilitate the working of the organization. The changes
made by the application will allow the employees to pass the information faster and easily with
their mobile phones which will decrease the time taken to complete a task. The decision making
process will be improved with less time taken making the organization grow further.
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Value preposition and other benefits
The project is highly beneficial to the organization to improve its effectiveness. The
application provides a better way to communicate with instant chat options to all the employees
on their devices. The problem of slow and long conversations makes the functioning of the
organization hectic and time consuming process. People are not aware of the responsible work
Care is doing in serving society due to ignorance and no real promotion about its work. It also
facilitates the working by providing a cloud to upload and transfer files and information which
can be accessed by all the employees involved in the process (SeethamMojica, 2014). The
structure makes the functioning swift as the file upload and download system is user friendly and
makes the user very comfortable with it. The system can be accessed by Id, which is unique for
every employee and a password which takes the user to the cloud server. The employees working
will become very fast with this as the organization's current system is time consuming and this
up-gradation is will save time. The application will give regular notifications to the people, who
have installed the application, about the world problems and the improvement and change we are
trying to impart. These notifications will create a great image of the organization among the
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Illustration 1: BYOD
(Source: What is BYOD/BYOT?

people and also making them aware about the problems of their fellow humans which will
increase donations.
The other solutions given to improve the communication were comparatively costly and
less efficient. The feature of cloud support makes the database a on the server itself allowing the
user to download the file to any place in the world. This solution is very effective as the
communication within the organization will be fastened up with group chats where the
employees can discuss in group without meeting physically.
Project management and control
A channel of command has been created to control the project. The main purpose of the
chain is to facilitate the development, control and if any flaws are found then to rectify them
early. The initial development will be managed and controlled by the manager of the ICT
department. If the manager who proposed the project manages it, it makes the project easier to
complete as the manager knows the project inside and will be able to deal with a more
knowledgeable approach. The project manager must be aware fully about the requirement of the
project and should be informed about the stages of the process and the problems which may
come in the path.
The progress will be overseen by the CIO of the organization. The manager will be
reporting to him with the total progress. The CIO will mark the work which is being done over
the project. The CIO will set the time to be taken and actual time taken. These standards will
help him compare the progress and when to hurry up the project work.
The over all progress will be seen by the CFO of the organization. The CFO will be
provided with the report on the progress. The information channel is from manager to CIO to
facility executive. The CFO is the facility executive will be kept informed about the project by
the CIO. The information will be given in the meeting of the executives.
Infrastructure requirement
Care is a non-profitable organisation, that are providing social services into society. The
organization is collecting charity and donations for the social cause and spend for welfare of
people (Coelho, C. and et. al., 2016). With the help of mobile apps, employees are able to
effectively manage task from any place and any time. For this process following are the
infrastructural requirements of the organization:
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(Source: Multiplatform app Development. 2017)
Development platform:
There are various android and iOS development platforms are available . Some of them
are like Snecha, Adobe, Phone Gap etc (Erickson, D. and et. al., 2014). With the help of HTML
5, any web browser can be accessed effectively. It helps in enhancing productivity and save large
amount of coding time. Another effective platform is Phone Gap, it is the product of Adobe.
Through this development developer is able to convert script into JavaScript, CSS and HTML 5 (
Wolters, D. and et. al., 2016). They are also providing software development kit (SDKs), due to
which development teams is able to make necessary improvement at the end of the process.
Unity 3D is an android development app. It provides features like C#, unity script and Boo,
along with this individual is able to export the services to 17 different platforms, such as iOS,
Windows, Android, Linux and so on. Similarly, Qt can be also used as a platform with the help
of that user is able to export their services from one platform to another effectively. Therefore,
all the development platforms are equally effectively and able to develop productive services.
With the help of these development tools Care is able to get potential product.
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Illustration 2: App development platform

Coding language:
The android developer of the Care organisation are provided with enormous options of
development platform (Coelho, C. and et. al., 2016). Some of them are HTML5, C++, Objective-
C, C#, Swift and Java. All the mentioned coding languages are effective and able to generate
productive results. With the help of HTML5 provides fronted of the app is developed. It supports
features like screen size, browser playing field and rationalizes parameters. It is able to support
various browsers, along with this it provides cost effective services to the users. C++ is also
considered as one of the most appreciated programming language, through this services
individual is able to develop applications easily. It is considered as one of the most powerful
programming language. Another language is C#, it is considered as most desirable language. It is
the product of Microsoft, they are offering various other services to their customers for effective
development of the app. These services help the individual in developing robust application. It
is refereed as a game changes into the android industry. Now the last language is Java, it is
considered as one of the strongest programming language. They are providing various flexibility
while process of development applications (Erickson, D. and et. al., 2014). Out of all the above-
mentioned coding languages, Java, HTML 5 and C# are most preferred development language. It
helps in producing effective services and applications.
Cloud services:
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(Source: What is cloud computing and how does it works. 2017)
Cloud are considered as one of the largest service providing platform. It provides various
features related to the platform, services, infrastructure and so on. In the field of android
development, it plays a significant role, such as it provides services related to the storage,
development environment, security and so on. In this process, the developer is required to create
account for accessing the cloud services (Wolters, D. and et. al., 2016). Once the user logged in,
they are provided with various options related to development platform, out of them they are free
to select according to their coding requirements. Once the fronted development is completed,
developer move towards backed development process. In this storage related issues are
considered. It provides large amount of data storage space, along with this all the services are
equipped with advance safety features. It reduces the risk of theft and hacking related issues.
Along with this user is able to access data from any location, without any place and time
restrictions. Therefore, implementation of cloud services in android development process,
increases the efficiency of the app and also enhances its productivity.
Software development
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Illustration 3: Cloud services