Enterprise Resource Planning Re-Engineering

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Case Study
AI Summary
The case study discusses the implementation of Enterprise Resource Planning (ERP) in a company, Comp, to re-engineer its business processes. ERP aims to simplify and improve information flow across domains, providing real-time data to management. The company launched the CORE project to revise and upgrade its current infrastructure and business functions. The ERP system SAP R/3 was integrated with finance, manufacturing, quality control, and human resources. While some employees were resistant to change, the implementation was considered successful in many companies. However, there were also negative perceptions and concerns about the process, which may affect future implementations.

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Enterprise Resource Planning
Case Study

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TABLE OF CONTENT:
1. Introduction
2. Purpose and scope of ERP
3. Evaluation of implementation approach
4. Conclusion
5. References
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1. Introduction
This case study is about the re-engineering done in the business processes. It is very well
known that almost every organization has to moved from stand alone to enterprise
resource planning. ERP implementation is all about re-engineering the current business
processes. There is always cons and pros of every change that is incorporated on the
system. Many companies are happy and satisfied after deploying SAP R/3 in the solution,
while some companies are juggling with this technology. ERP is the significant method
that every company is adopting to improve its performance. Its motive is to incorporate
the business activities that are critical for the system and to let the system run properly.
ERP are considered to be an IT solution or infrastructure that makes the flow of the
system smooth and robust. It also follows the approach of supply chain management that
helps in doing the tasks in an organized and sequential manner. SAP R/3 is the ERP suite
that is integrated to help in finance, manufacturing, quality control and human resources.
It helps in fast, quick and seamless retrieval of the information system of the
infrastructure.
2. Purpose and scope of ERP:
ERP is the significant method that every company is adopting to improve its
performance. Its motive is to incorporate the business activities that are critical for the
system and to let the system run properly. ERP are considered to be an IT solution or
infrastructure that makes the flow of the system smooth and robust. It also follows the
approach of supply chain management that helps in doing the tasks in an organized and
sequential manner. SAP R/3 is the ERP suite that is integrated to help in finance,
manufacturing, quality control and human resources. It helps in fast, quick and seamless
retrieval of the information system of the infrastructure. ERP is used for data collection
and provides insights to the management. There was survey conducted in the year 1993
by Comp, whose aim was to determine that which were the most experience rich
companies which will be capable enough to assess the critical situations and design a
complete package. It was then observed switching to a whole new system will not give
any benefit to the system. It should be working in the conjunction of the other technology
to yield better results. So, mixing two technologies and then upgrading the whole system
will give better results. The aim is to simplify and better the flow of information across
different domains. This provides the business wide, seamless and real time environment
and real time information to the management.
3. Evaluation of the implementation approach:
It was realized by the comp group that there is a drastic need to improve the current
infrastructure and its business functions. So, it launched a CORE project after its name. it
is Comp re-engineering project in which all the current business processes are revised
and upgraded to meet the client’s requirement. The aim is to simplify and better the flow
of information across different domains. This provides the business wide, seamless and
real time environment and real time information to the management. Its motive is to
incorporate the business activities that are critical for the system and to let the system run
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properly. ERP are considered to be an IT solution or infrastructure that makes the flow of
the system smooth and robust. It also follows the approach of supply chain management
that helps in doing the tasks in an organized and sequential manner. SAP R/3 is the ERP
suite that is integrated to help in finance, manufacturing, quality control and human
resources. It helps in fast, quick and seamless retrieval of the information system of the
infrastructure. ERP is used for data collection and provides insights to the management.
4. Conclusion:
After carrying out the surveys and other tests in the market, few people at the comp group
considered that shifting from traditional methods to the enterprise resource planning has
been successful in many companies. The CORE managers worked on day to day
operations and with the help of ERP tool SAP R/3 were able to change some obsolete
operation s in approximately four business area. While some people also regarded these
changes as a failure due to the excess of budget that is invested in this process. Due to
this perceptions, some employees have negative thinking about the process of re-
engineering. This has increased in the sensitivity in the employees towards the changes
that are incorporated in the system to let it perform better. SAP R/3 is the ERP suite that
is integrated to help in finance, manufacturing, quality control and human resources. It
helps in fast, quick and seamless retrieval of the information system of the infrastructure.
ERP is used for data collection and provides insights to the management. There was
survey conducted in the year 1993 by Comp, whose aim was to determine that which
were the most experience rich companies which will be capable enough to assess the
critical situations and design a complete package. It was then observed switching to a
whole new system will not give any benefit to the system. It should be working in the
conjunction of the other technology to yield better results. So, mixing two technologies
and then upgrading the whole system will give better results. The aim is to simplify and
better the flow of information across different domains. This provides the business wide,
seamless and real time environment and real time information to the management.
Due to the negative impact of re-engineering in the perception of a few employees they
fail to accept changes in the system that can actually upgrade the system to let it be robust
and highly competent in the market. In the future time, Comp group will have tough time
in convincing and influencing the employees about the success of the enterprise resource
planning tools. It will also tough to revive their trust. They will have to think about
unique parameters to convince the employees, they have to identify the successful
companies and the benefits thet drawing with the help of enterprise resource planning
tool. They will have to show effective implementation requirement following the core
competencies. They will have to influence employees it is very much important to attain
a competitive advantage in the market in order to have some mark in the IT environment.
They will have to show very less cons that will be non critical and lots of pros to change
the perception of the employees so that they can switch from stand alone to ERP.
5. References:

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Umble, E.J., Haft, R.R. and Umble, M.M., 2003. Enterprise resource planning: Implementation procedures and
critical success factors. European journal of operational research, 146(2), pp.241-257.
Al-Mashari, M., Al-Mudimigh, A. and Zairi, M., 2003. Enterprise resource planning: A taxonomy of critical
factors. European journal of operational research, 146(2), pp.352-364.
Somers, T.M. and Nelson, K., 2001, January. The impact of critical success factors across the stages of enterprise
resource planning implementations. In Proceedings of the 34th Annual Hawaii International Conference on System
Sciences (pp. 10-pp). IEEE.
Mabert, V.A., Soni, A. and Venkataramanan, M.A., 2003. Enterprise resource planning: Managing the
implementation process. European journal of operational research, 146(2), pp.302-314.
Mabert, V.A., Soni, A. and Venkataramanan, M.A., 2000. Enterprise resource planning survey of US manufacturing
firms. Production and Inventory Management Journal, 41(2), p.52.
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