The key goals of IGT (International Game Technology) in implementing an Enterprise Resource Planning (ERP) system include improving internal processes, reducing costs, and enhancing quality. The ERP system helps track activities, supply chain, and inventory, allowing for better decision-making. The manufacturing company can use the ERP system to streamline its processes, reduce waste, and increase productivity. The quality improvement is another important goal, as it allows for benchmarking against industry standards and detecting defects. The efficient processes lead to higher profit margins and customer satisfaction. However, customizing the system has pros and cons, with potential complications in upgrading and maintaining the system. To handle change management during ERP implementation, IGT should consider five factors: Executive Buy-ins, Cultural Considerations, Employee Engagements, Communication, and Training.