Enterprise System: Adoption and Success Metrics - Apple Inc.

Enterprise System
Student id:

Introduction
• This presentation discusses the following:
• Apple Inc. Background
• the organisation and explain the problem
• nature of the Enterprise Systems that the organisation adopted
and the process
• Discusses difficulties the organisation may have faced in adopting
the system
• Ways successful the adoption of the Enterprise Systems
• Cocnlusion

Describe the organisation and explain the problem
• Apple is known for its innovative features of products and
services. It is being the third imperative organization at
the global level.
• The brand feature of iPad and iPhone could mandate to
the organization to keep the customer relation.
• Customer relation could affect the productivity of the
organization (Williams, 2014).

Cont’d
• There are certain acts that might be affected by the
customer relation named as
• low employee engagement
• know the level of customer satisfaction
• lack of crucial data