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(PDF) Integrated Business Processes with ERP Systems

   

Added on  2021-04-21

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Enterprise Systems and Integrated Business ProcessNameInstitutionEnterprise Systems and Integrated Business Process

Enterprise Systems and Integrated Business ProcessQUESTION 1a.) What had come before is used to refer to the systems, with less functionality andintegration of modules that were in place before the introduction of the ERP systems in the 1990sRashid et.al (2002). In the 1960s organizations implemented a centralized computer systemcalled the inventory control package (ICP) whose major role was to manage their inventories. Inthe 1970s Material Requirement Planning (MRP) systems were implemented to plan productsand parts requirement. In the 1980s Manufacturing Resource Planning (MRP II) systems wereimplemented. The MRP II’s role was to manage; manufacturing processes, distribution,engineering, finance, human resource and requirements specification Da Xu (2011).b.) Activities suitable Customer relationship management. This is where PWC as an organization manages theintimacy between the customers of PWC and PWC Kumar (2010). This is done throughconstantly checking how frequent customers use PWC when they need accounting or auditingservices to be rendered to them. By doing so the organization can establish their most frequentcustomers and put up strategies of keeping them at PWC. Accounting and Finance management. PWC majorly deals with auditing and managingmoney, therefore, accounting and finance activities rendered by Enterprise Resource Planningare very essential for this organization.Human resource management. This activity deals with; recruiting of employees, trainingof employees, allocating and assigning of roles to employees, pay role, retirement and separationof a non-employee from PWC as an organization Briscoe et.al (2012).

Enterprise Systems and Integrated Business ProcessActivities that are not suitable Manufacturing management. PWC is not a manufacturing organization, it renders moneyrelated services like financing, auditing and accounting. Manufacturing management wheremanufacturing requirements are considered is therefore, not a suitable activity for PWC.Work flow management. Work flow is already catered for in the Human ResourceManagement where the workload and work flow of all the employees and workers of PWC aremanaged. Human Resource integrates the work flow activity thus making it unresourcefulincorporating the work flow again as an activity.c.) Manufacturing of products is an activity or process that has to be managed on thepremise and cannot be taken up to the clouds. This is because manufacturing requires planningand checking of product requirements and other manufacturing variables. The productrequirements and these other variables need to be checked at different points in time. This featureof manufacturing where the product variables have to be checked at different manufacturinglevels makes it difficult using cloud sourced software but very effective and efficient using thesoftware on the premise. Finance . With the increase of cyber crimes including cyber theft , managing financesusing cloud sourced ERP becomes insecure as money may be lost by people, organizations andeven governments. Due to this the finance activities are kept at premise level to avoid cyber theftwhich often goes undetected. d.) The trend of the next ERP systems is the cloud based ERP systems offered by hostingcompanies such as Oracle. The reasons as to why organizations are migrating to cloud basedERP is because of security, the cost of developing premise based ERP systems and changingtechnology. Organizations that offer cloud based ERP ensure the security of the data andinformation and update the ERP regularly to accommodate new and trending technologies in themarket. The cost of developing a premise based ERP is more expensive than acquiring a cloudbased ERP system and may even consume a lot of time during development.

Enterprise Systems and Integrated Business ProcessQUESTION 2a.) Analyzing the traditional competitors. Traditional competitors are the New PrivateEnterprise’s main competitor in the same industry with the same resources and space.Understanding how the traditional competitors devise strategies to remain relevant in the marketwill enable the New Private Enterprise to deal with such competition by devising new ways andcounter strategies of dealing with competition. Analyzing the new market entrants. The New Private Enterprise should analyze how thenew market entrants are putting a strain on the existing Enterprises. They should know whatequipment and manpower they use. After doing this a decision can then be made on whether toimplement the use of the new equipment or more advanced equipment to counter competitionfrom these new market entrant enterprises.Existence of substitute services. The New Private Enterprise should find out whetherthere are any substitute services to what they are to offer their customers in Yangon. If thesubstitutes are established then the New Private Enterprise can decide on whether to incorporatethe alternative substitutes in the services they render to their customers or find measures tocounter the substitute services. This will enable them to control prices in the market.Customers. Customer power in Yangon should be established. The customer power isdirectly proportional to the number of substitute services available to the ones New PrivateEnterprise is rendering to the customers. If the customer power is high they should mitigatestrategies to lower it and if the customer power is low they should find ways to maintain it oreven lower it.Development of supplier intimacy. The New Private Enterprise should devise ways todevelop and improve intimacy between the enterprise and the suppliers like; gas stations whosupply fuel to their vehicles, engineering organizations who do repair of their vehicles andsupply spare parts and the drivers who render driving services to the New Private Enterprise.

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