The Enterprise Systems Name of the University Author's Name

Discussion 3 2.1 Management of the Organizational Goals as a Business Transformation Initiative 3 2.2 Leveraging Enterprise System for achieving Strategic Goals 5 2.3 Reengineering Critical Business Processes 6 3. Discussion 2.1 Management of the Organizational Goals as a Business Transformation Initiative An enterprise system is termed as one of the most effective and efficient technological solutions, which could manage the organizational goals as a business transformation initiative. The major as well as the most significant purpose of this type of enterprise capability management functionality is ensuring the total possibility for vectoring

Running head: ENTERPRISE SYSTEMS
Enterprise Systems
Name of the Student
Name of the University
Author’s Note:

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Table of Contents
1. Introduction............................................................................................................................3
2. Discussion..............................................................................................................................3
2.1 Management of the Organizational Goals as a Business Transformation Initiative........3
2.2 Leveraging Enterprise System for achieving Strategic Goals..........................................5
2.3 Reengineering Critical Business Processes......................................................................6
3. Conclusion..............................................................................................................................7
References..................................................................................................................................9

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1. Introduction
Enterprise systems can be referred to as the large scale software applications, which
have the core capability of tracking or controlling each and every complex operation of any
business (Sykes, Venkatesh and Johnson 2014). Such distinctive systems are being utilized as
the centralized commanding hub that could helpful for automaton of the business and even
making entire process of the decision making or reporting much more easier. There are some
of the most distinctive methods by which, an enterprise system could easily affect the
business and for provide high security. Business functions are well integrated by this process
and it is considered as the backbone of the modernized companies. For the core purpose of
operating efficiently, the organizations are seeking few significant methods for improving the
business processes (Bala and Venkatesh 2013). The following report outlines a brief
discussion on three strategies for suing an enterprise system that could help an organization to
achieve competitive advantages. Moreover, two different examples of industry for each of
these three strategies would also be demonstrated in this report.
2. Discussion
2.1 Management of the Organizational Goals as a Business Transformation Initiative
An enterprise system is termed as one of the most effective and efficient technological
solutions, which could manage the organizational goals as a business transformation
initiative. The main reason for such distinctive feature is that this particular technology, three
types of capabilities could be easily provided to the company. The first and the foremost
capability is organizational capability, which is being addressed properly for gaining
technological benefits (Rice 2013). The second type of capability is the system capability that
is being addressed by the systems engineering management activities. This type of capability
helps in successful execution of the specific course of action that is required for bringing
subsequent success in the business.
The organizational gaps are well avoided by this and the organizational management
is able to reduce the complexities under every circumstance. The final type of capability is
the operational capability. The respective organization comprises of a current and a planned
or baseline operational capability that is being checked on the basis of the previous activities
as well as plans for change (Ann Sykes 2015). The major as well as the most significant
purpose of this type of enterprise capability management functionality is ensuring the total
possibility for vectoring the enterprise away from current base line trajectory to the most

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desirable positions, in which it could easily fulfil the strategic objectives as well as goals.
These goals are provided by each and every resource constraint and even any other limitation.
The various chances of failure eventually increase exceptionally as soon as
technology is being initiated and is expected everything to fall into place accordingly. The
most successful organizations start with the strategy, processes and people before allowing
technology to fall into place from there (Goodyear 2017). This particular strategy is
extremely helpful in alignment of the processes and people with relevant technology. The
business transformation refers to several kinds of widespread organizational changes,
required for delivering an excellent employee or customer experience. The entire concept for
transformation is not at all new and the organizations have the tendency of innovation and
adaptation. This type of business transformation is required for development of the new era
technological capabilities and skills. It is needed since the digital advances are eventually
driving a basic fundamental shifting in the expectations of customers (Maskell, Baggaley and
Grasso 2017). The modernized customers select to do the business with companies, which
have the capability of providing them with the most personalized, completed as well as hassle
free experiences.
There are some of the major strategies, which are being used for completing the
business transformation and are used for achievement of the meaningful business
transformation. These strategies are being adopted independently, however several
organizations are subsequently employing them for working and increasing the overall
values, being delivered. The business involve application of the new technologies, leveraging
information and even focusing on the solutions (Lech 2014). With the help of enterprise
systems, it becomes easy to transform digitally and improving each and every aspect of
customer experiences. It involves better development as well as adoption of the correct
technologies for modernization of the products or several underlying procedures or services,
which support them. Enterprise system provides a deep understanding of the requirement of
various customers or even rethinking of the complete business model with strategic digital
media.
With this particular strategic approach of enterprise system, it becomes quite easy to
obtain competitive advantages. One of the most significant examples of industry, in which
the enterprise systems has provided competitive advantages for business transformation is
advertising (Pollock and Hyysalo 2014). There are few methods, by which this particular

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technology can provide benefits to the industry, which include the email conundrum, routine
work related communication and many more. The work with system administrator or any
other employee, who is responsible for better management, can be done in a better manner.
The second example of industry for this strategic approach is fashion industry (Veiga et al.
2014). Enterprise systems provides an access for storing information over every department
or business processes, hence enabling business transformation completely.
2.2 Leveraging Enterprise System for achieving Strategic Goals
The second important and distinctive strategic approach for enterprise systems to gain
competitive advantage is leveraging this technology to achieve respective strategic goals. An
alignment of several initiatives regarding business transformation is being made eventually
possible by the clearer definition of every strategic goal. While embarking over the
implementations of ES with their clients, the respective technology could help in gaining
competitive advantages simply by defining major strategic goals getting translated into the
most significant initiatives of process, people, technology and enterprise (Bi, Da Xu and
Wang 2014). It is quite vital to not get extremely or prematurely caught up in the various
technical trends.
In the global environment, the organizations as well as their various executives
require an extremely clear path to ensure a positive return on investment even before
undertaking on subsequent risk and cost related to the implementation of the new ERP
software. Few organizations want to obtain business advantages, however they are quite
strategic as well as deliberate regarding planning and implementation of the digital
transformations. There exist three distinctive methods of suing an enterprise system that are
being utilized by the companies for maintenance of the competitive advantages (Hoch and
Dulebohn 2013). The most successful customers that are being worked on with treatment of
the projects as relevant business transformation and not on simplified technological refreshes.
Another distinctive competitive advantage that the enterprise might be gaining from
an enterprise system would be automation of the customer service procedure for the
employees. Automation would enable them in saving of time that could be utilized towards
various efforts for responding to requests of customers for better information of products and
even for forecasting for the new products. When the staff of the organization spend lesser
time for tracking down the orders of customer, they could easily and promptly spend extra
time in developing customer relationship (Soja and Paliwoda‐Pękosz 2013). The next

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significant competitive advantage would be scaling available resources as per requirement. It
refers to the fact that the respective organization requires to be store their additional data and
even require major access to the extra processing power for getting better capacity with the
help of a cloud or even an Internet based enterprise system. This type of enterprise system
helps in removal of the extra investment within IT hardware. It even refers to the fact that
when lesser IT capabilities are being required for any particular reason, these similar services
could be eventually scaled down (Rai and Hornyak 2013). Due to such flexible solutions, the
organization would get opportunity in controlling the costs during continuation in meeting of
the requirements of clients.
One of the most significant examples of industry, in which the enterprise systems has
provided competitive advantages for achieving strategic goals is infrastructure industry. A
successful implementation of the enterprise systems in infrastructure industry helps in
recovering the total investments, which are needed to be done in one year. The main
competitive advantage obtained in this industry would be that every department and site
office being connected on one single platform. The second example of industry for this
strategic approach is information technology (Leonard and Higson 2014). The major
competitive advantages that the industry obtains from this approach are focused IT costs,
total visibility, improvised planning and reporting, high efficiency and data security.
2.3 Reengineering Critical Business Processes
The third distinctive and vital strategic approach taken by enterprise system for
providing competitive advantages is reengineering of the major business processes. The
efforts of reengineering of business processes must eventually focus on the several work
flows, which are extremely vital to the success of the business and also are sources for
competitive advantages. The engineer to order distribution or manufacturing customer, which
views these customer services or product life cycle management are termed as the major keys
for success (Chang et al. 2014). These even ask for reengineering the business processes,
however focusing on maximum incremental improvement within the other functional area. It
eventually enables the organization to focus on their unique and distinctive efforts over such
areas, which would have the most significant effect for delivering significant competitive
advantages.
It is extremely important to leverage the respective enterprise system for improvement
of the competitive advantages and even ensuring high productivity from the company. An

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initiation with the strategy and then utilization it as a framework for narrowing the distinctive
field of strategic goals is needed to eradicate the existing complexities and issues. Moreover,
the enterprise would also be able to store their business data in the most usable format. A
basic aspect to improvise the overall customer experience is to have the confidential data
stored in such a manner, which could be easily be analysed. The most common examples of
data storage mainly include history of customer orders, place of making the orders and
duration of processing the various orders (Soja 2015). The overall capability of the
organization is quick retrieval of such information for attending the questions of customers
regarding improvement of customer satisfaction.
The reliability of the IT infrastructure required for customer services is yet another
distinctive competitive advantage that is being gained from this specific strategic approach.
There is an increased reliability in comparison to the smaller scale IT solutions, which refers
to the fact that the systems might have better uptime or even little downtime. It helps in
ensuring that the IT systems are eventually collecting appropriate data for operating closely,
hence ensuring stronger and consistent customers’ experiences (Hoch and Dulebohn 2013).
This particular software has the core intention of solving the enterprise wide problem and not
only a departmental problem. This type of software has the major objective of improving the
overall efficiency as well as productivity of the organization by simply providing subsequent
business logic support functionalities.
One of the most significant examples of industry, in which the enterprise systems has
provided competitive advantages for reengineering critical business processes is
entertainment industry. There is a higher influence of the work flow of media as well as
entertainment companies so that they are able to remodel their traditional mode of work flow
or production management (Lech 2014). The second example of industry for this strategic
approach is creative industry. Creative enterprises might even a proper value chain dimension
and when they reach out to a certain size, they comprise of solving problems associated to
distribution.
3. Conclusion
Therefore, from the above discussion, it can be concluded that enterprise system is a
proper collection of few computerized programs, which comprise of the common business
related applications, various tools for the purpose of modelling of the working process of a
company as well as development tools for solving the enterprise wide problems. The various

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applications of enterprise involve better display, manipulation as well as storage of the larger
amounts of the complicated data and even automation or supporting of business procedures
with the data. The above provided report has clearly outlined a detailed analysis of the
process of enterprise system providing competitive advantages to the organization with the
help of here distinctive strategies and two different examples of industry.

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References
Ann Sykes, T., 2015. Support structures and their impacts on employee outcomes: A
longitudinal field study of an enterprise system implementation. MIS quarterly, 39(2).
Bala, H. and Venkatesh, V., 2013. Changes in employees' job characteristics during an
enterprise system implementation: a latent growth modeling perspective. MIS quarterly,
pp.1113-1140.
Bi, Z., Da Xu, L. and Wang, C., 2014. Internet of things for enterprise systems of modern
manufacturing. IEEE Transactions on industrial informatics, 10(2), pp.1537-1546.
Chang, J.Y., Jiang, J.J., Klein, G. and Wang, E.T., 2014. Do too many goals impede a
program? A case study of enterprise system implementation with multiple interdependent
projects. Information & management, 51(4), pp.465-478.
Goodyear, M., 2017. Enterprise System Architectures: Building Client Server and Web
Based Systems. CRC press.
Hoch, J.E. and Dulebohn, J.H., 2013. Shared leadership in enterprise resource planning and
human resource management system implementation. Human Resource Management
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Lech, P., 2014. Managing knowledge in IT projects: a framework for enterprise system
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Leonard, J. and Higson, H., 2014. A strategic activity model of Enterprise System
implementation and use: Scaffolding fluidity. The Journal of Strategic Information
Systems, 23(1), pp.62-86.
Maskell, B.H., Baggaley, B. and Grasso, L., 2017. Practical lean accounting: a proven
system for measuring and managing the lean enterprise. Productivity Press.
Pollock, N. and Hyysalo, S., 2014. The business of being a user: The role of the reference
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Rai, A. and Hornyak, R., 2013. The impact of sourcing enterprise system use and work
process interdependence on sourcing professionals’ job outcomes. Journal of Operations
Management, 31(6), pp.474-488.

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Rice, A.L., 2013. The enterprise and its environment: A system theory of management
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Soja, P. and Paliwoda‐Pękosz, G., 2013. Impediments to enterprise system implementation
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Sykes, T.A., Venkatesh, V. and Johnson, J.L., 2014. Enterprise system implementation and
employee job performance: Understanding the role of advice networks. Mis Quarterly, 38(1).
Veiga, J.F., Keupp, M.M., Floyd, S.W. and Kellermanns, F.W., 2014. The longitudinal
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