Enterprise Systems Case Study 2022

ENTERPRISE SYSTEMS 1
ENTERPRISE SYSTEMS
Student Name
Institution
Course
Date

ENTERPRISE SYSTEMS 2
Analysis of the current situation
As it has been revealed in the case study, DMS Company is facing a number of challenges as it
regards to its operations in general. These challenges can be solved through the implementation
of necessary business requirements. The main business requirements which can be implemented
to solve those challenges include: standardization of the company operations, improvement of
the production process efficiency, effective collaboration between different departments,
flexibility and scalability of company systems, accuracy in forecasting, integration of company
data, streamlined production process, customized reporting, improved customer services,
improved data reliability, cost saving and increased productivity.
Linking requirements to ERP functionalities
Business
requirements
Business process Type of data Sources of data ERP
functionalities
Standardization
of company
operations
Operations Quantitative Operations sector Barcode scanners
when receiving
inventories
Improvement of
production
process
Manufacturing Quantitative Manufacturing
sector
Elimination of
repetitive
processes

ENTERPRISE SYSTEMS 3
Collaboration
between
departments
Operations Quantitative Company
departments
Sharing of
information
Flexibility and
scalability of
systems
Asset
management
Qualitative Systems admin Addition of new
users and
functions
Accurate market
forecasting
Marketing Qualitative Marketing
department
Ability to
produce accurate
forecasts
Integration of
company data
Asset
management
Quantitative Data
management
department
Central hub
Streamlined
production
process
Manufacturing Qualitative Manufacturing
sector
Automation of
business
operations
Customized
reporting
Performance
management
Qualitative Company
management
Easy reporting
and
customization of
reports
Improved
customer
Customer service Qualitative Customer Improved
interaction btw

ENTERPRISE SYSTEMS 4
services feedback customers and
sales agents
Improved data
reliability
Performance
management
Qualitative Company
management
Central data
storage
Cost saving Performance
management
Qualitative Company
management
Smart way of
spending
resources
Increased
productivity
Performance
management
Qualitative Production
department
Automation and
streamlined tasks
Standardization of company operations
As revealed in the case study, DMS being a growing company require its operations to be
standardized across manufacturing, inventory and sales activities.
An ERP solution in this case will make it possible for the company to manage its inventory,
warehouses, accounting, processing and order entry as an all in one solution (Abdel-Haq, Chatti,
and Asfoura, 2018, p.3632). With ERP software, the company will be able to receive inventories
into its warehouses with barcode scanners, convert its quotes into sales orders without having to
go through multiple systems, create purchase orders for its inventory items and automatically
generate reports based on pre-determined criteria.
Improvement of the production process efficiency