This report discusses the entrepreneurial strategy for Drink, Shop & Do, a cafe, bar, and design store in London. It covers the transformation of the business, market analysis, customer orientation, and recommended strategies for growth.
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Entrepreneurial Strategy
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EXECUTIVE SUMMARY The below mentioned report is based onDrink, Shop & Dowhich is an organisation based on a business concept that is an integration of bar, cafe and design store. The organisation was primarily started as a cafe. However, with the efflux of time, the management of this company realised the need to take measures for meeting the emerging needs and wants of customers for inclusion of bar within cafe. Looking upon this, the 2 entrepreneurs of Drink, Shop & Do decided to transform the structure from cafe to a composite of cafe, bar and design store. Further, the firm can leverage the use of entrepreneurial and intralpreneurial strategies such as effective market analysis, customer orientation, innovation and stipulation of business objectives. Through this, it aims to enhance its customer base by 4% within the next 6 months. Further, it is recommended that firm should apply diversification and penetration pricing strategies to achieve its predefined business objectives.
Table of Contents EXECUTIVE SUMMARY.............................................................................................................2 INTRODUCTION...........................................................................................................................4 Case Study..............................................................................................................................4 Typology of Business Entities................................................................................................5 Resources................................................................................................................................6 Core Competencies.................................................................................................................7 IDENTIFICATION AND CRITICAL EVALUATION OF MODELS..........................................8 COVERED IN PPT................................................................................................................8 RANGE OF ENTREPRENEURIAL & INTRAPRENEURIAL STRATEGIES............................8 Entrepreneurial Strategies......................................................................................................9 Intrapreneurial Strategies........................................................................................................9 ORGANISATION STRATEGIC SITUATION AND OBJECTIVES............................................9 Objectives...............................................................................................................................9 IMPLEMENTATION STRATEGY..............................................................................................10 CONCLUSION..............................................................................................................................10 Self Evaluation.....................................................................................................................10 REFERENCES..............................................................................................................................11
INTRODUCTION Entrepreneurship can be referred to as the set of activities which are aimed at planning, organising, management and setup of a new business venture with a view to solve the economic or social issues being faced by the society. In this regard, entrepreneurial strategy is a strategic course of action which a firm seeks to establish or re-establish its relationship with business environment with a view to attain growth in short course of time. This strategy is altered as a result of planned or unplanned changes taking place within the decision patterns of company. In other words, it can also be said that entrepreneurial strategy is a procedure of creating new approaches as well as offerings within a hypercompetitive and restricted business scenario a view to gain an edge over the rival firms present in the market place. The following report is based upon “Drink, Shop & Do” which is a composite of cafe, bar and design store. It is operating within the confines of London. This project throws light on a wide array of resources and core capabilities of a company. Also, it covers the models that are takenintouseforconductionofinternalandexternalanalysis.Further,itconstitutes entrepreneurialaswellasintrapreneurialstrategies.Lastly,theprojectiscomposedof organisational strategic scenario and objectives along with the implementation strategy. Case Study Drink, Shop & Do is one of the well renowned cafes operating at the heart of London so as to gain the attention of a large number of persons at a single time. It began its operations in the year 2010. In the initial stage, the company functioned solely as a pop-up shop which served coffee, snacks and other beverages with a calm and soothing atmosphere for customers to chill and relax. The taste of organisational offerings was delightful enough to captivate a pool of people towards it. However, it was later that the 2 entrepreneurs of this setup, Kristie Bishop and Coralie Sleap, came up with the idea of converting it into an integrated cafe, bar and design outlet which can effectively appeal to the minds of customers and gaining growth in the long term. When the idea proved to be feasible, it was applied and it changed the overall phase of the cafe. This move was strategically executed by the 2 entrepreneurs with a view to provide an all in one experience to customers at one place whereby they can enjoy snacks, beverages and entertainment within the bar at night. Once this strategical course of action was thoroughly implemented, it lead to a significant raise in the revenues as well as profits of Drink, Shop & Do.
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This cafe has gained a lot of spotlight from Business Insider from its starting years only owing to the experience and pleasure it provides to its customers. This is how the venture transformed from a standing start into a successful young venture and gained growth in a very short period of time. Typology of Business Entities Several organisations operate proactively as a significant part of the hypercompetitive business environment. The scale and size of every enterprise differs from one another. Thus, it becomes significant to identify the various types of businesses that run and operate within the confines of an economy. These are described in brief manner as follows:- Micro Organisations:This set of organisations run and operate at a very small scale and generally is composed of less than 10 staff members. One of the well renowned examples of this category is Drink, Shop & Do which constitutes very low number of employees and its operations are restricted to the boundaries of London, United Kingdom. Approaches undertaken by micro businesses are largely different from that of small organisations. This is so because the main aim of these organisations is to meet the needs and wants of people as opposed to large scale companies which operate for the motive of earning high profits as well as revenues. Further, the strategic approaches adopted by these entities are aimed at resisting the rivalry caused as a result of presence of many local companies within the same sector. They do all of this to inflate their size and scale of operations and take it to a nationwide level. Small Organisations:Larger than the micro entities, small enterprises are composed of a staff belonging to the range of 10-50 persons. In this regard, it can be said that these are the organisations which apply lenient yet effective strategies with a wholesome view to ensure its sustainability for a long period of time in future. Such strategical course of action provides assistance to such organisations in resisting the market forces and carrying out their basic corporate operation. Medium Organisations:Such organisation comprise of up to 250 employees and is acknowledged to be operating on a medium scale and size. The strategical course of action adopted by entities belonging to this category largely seeks to enhance the market share increment as well as enhancement of profitability and revenues in the long run.
Large Organisations:The companies belonging to this category of firms run and carry out their operations on an immensely big scale. Their operations are carried out in more than 1 country. These organisations are composed of a staff of more than 250 individuals. Their turnover figures are much higher than small, medium and micro enterprises as they have various resources and competencies. The strategic course of action adopted by these firms is aimed at expanding the reach of company among the people pertaining to different parts of the globe. Resources These can be referred to as the tools, methodologies, techniques and strategical course of action that are adopted by a firm with a view to gain an edge in market place over rival firms pertaining to same corporate sector. In this regard, there are mainly 2 types of resources that are taken into use by an enterprise and these are briefly defined with examples below:- Types of Resources Tangible Resources:These consists of the physical assets of a firm which can be seen and touched by a person. A few common and important examples of tangible resources constitute machinery, cash, land, building, equipments etc. Intangible Resources:These comprise of those business assets which do not hold any physical characteristic or substance. Some of the most commonly used intangible resources within the confines of an organisation are acknowledged to be patent, goodwill, copyright, Intellectual Property Rights (IPR) etc. Categorisation of Resources Within the boundaries of an organisation, resources are categorised into wide range of items, explained as follows:- PhysicalResources:Thesecanbereferredtoastheassetswhichholdphysical characteristics and are found to be useful for a company like Drink, Shop & Do to smoothly conduct its operations at market place. In this regard, the equipments and small machines used within the confines ofDrink, Shop & Do provide to make coffee and other food & beverage items, provide an evidence of physical resources within the organisation. Financial Resources:This comprises the financial aid that is required by organisation to purchase essential equipments, machinery and tools which are required for carrying out day to day operations and meeting the needs and wants of customers in due course of time. In this
regard, Drink, Shop & Do makes use of finance to buy machinery, tools, equipments to be used within cafe and bar to appeal to a large base of customers. Intellectual Capital:This can be deciphered as the intangible value held by an entity which takes into its confines each aspect of a company. In this regard, one of the most well renowned component of this is Intellectual Property which consists of patent, copyright, trademark that are required by Drink, Shop & Do to ensure protection of its unique features and technologies. This provides an inflated market position to a company together with the scope to appeal to customers effectively without any fear of being replicate by a rival firm prevailing within same sector. Human Resources:This is the resource that is considered critical to meet the needs and wants of customers in market place. This comprises of the employees operating within an enterprise who give their benign contribution to the firm so that the company reaches new heights and attains growth and welfare in short course of time. Through the collaborative working and initiative of staff members, entities such as Drink, Shop & Do are able to gain popularity at a national level and attain competitive edge over competitors running within the same sector. Core Competencies Core competency is regarded as a concept in management that can be defined as the integrationofvariedskills,knowledgeandresourcesthatdistinguishafirmfromother organisations at market place. They provide aid to an enterprise in attaining a strategic and competitive edge, thereby inflating its present market share as well as brand value. The core competencies identified of Drink, Shop & Do are given underneath:- Knowledge of market and corporate world Stipulation of effective strategies Extensive marketing and promotions From the initial phase, Drink, Shop & Do was operating in the form of a cafe engaged in the sale of coffee and snacks. With the passage of time, it conducted extensive market research and thereby, realised the significance of transforming the cafe into a one stop bar, cafe and design shop. It analysed that integrating cafe, bar and entertainment together was essential to make it to the list of leading SME's of United Kingdom. With the incorporation of bar and ware
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designed by big fashion houses into the outlet, Drink, Shop & Do reached an all new stage of growth. There were several reasons owing to which Drink, Shop & Do was not able to come up with the all in one experience shop from the beginning. Some of these causes are explained as follows:- Lack of research into customer needs:The year within which Drink, Shop & Do started carrying out its operations witnessed inflated likelihood of people belonging to United Kingdom towards the bar and entertainment culture. So, it was essential for the firm to carry out researching of the needs and preferences of customers with a view to appeal to a large base of people pertaining to United Kingdom. The entrepreneurs of Drink, Shop & Do failed to ascertain the need of entertainment and binge culture of drinking of people sustaining within London. As a result of this, the firm could not succeed in delivery of high quality services to customers as per their preferences in initial phase of venture. Lack of effective market examination:Drink, Shop & Do failed to gain knowledge of the future needs and wants of people in relation to cafe industry within the initial phase and thereby got stuck to only cafe structure of outlet. On the other hand, organisations like Cafe Bar pertaining to London anticipated the needs and wants of customers and thus transformed their operations to incorporate the experience of both cafe as well as bar. Even when other small and medium sized companies underwent massive alterations in their operating structures and product lines, Drink, Shop & Do failed to develop an organisational structure which could meet the requirements of customers at market place. As a result of this, it got late in converting the shop into a one stop store for people. IDENTIFICATION AND CRITICAL EVALUATION OF MODELS COVERED IN PPT RANGE OF ENTREPRENEURIAL & INTRAPRENEURIAL STRATEGIES It is essential for Drink, Shop & Do to stipulate and apply some effective strategies with a view to build its name and attain growth in international market place. Such strategies allow the firm to deal with extensive level of rivalry together with pressure upon the entity to go global. Some entrepreneurial as well as intrapreneurial strategies which can be effectively executed by the management of Drink, Shop & Do are explained below:-
Entrepreneurial Strategies Effective Market Analysis:One of the most effective entrepreneurial strategies that can be applied by Drink, Shop & Do can be to extensively research about the market. This helps in gaining knowledge of the latest and emerging customer trends. Drink, Shop & Do can make use of a number of tools as well as techniques with which it can effectively execute the analysis of market in which it operates. Customer Orientation:Another strategy which can be suitably appliedby Drink, Shop & Do is operating in a customer oriented manner by determining the needs and wants of customers and taking steps to fulfil them. Customer is regarded as God for a business entity and thus, it is essential to take measures to meet them for the long term sustainability of company within London, UK. Intrapreneurial Strategies Innovation:With dynamic market needs, it is crucial for Drink, Shop & Do to innovate its products and processes in relation to support the changing environment of cafe industry. The firm must ensure effective use of different methods which could help its cafe items stand ahead in the market and beat competition from other small or large entities. Business Objectives:For any company, it is recommended that it should set up business goals and objectives which could serve as targets for the firm to achieve. Drink, Shop & Do can make use of this strategy to ensure short and long-term success in UK marketplace. ORGANISATION STRATEGIC SITUATION AND OBJECTIVES Drink, Shop & Do is a renowned name within the cafe and bar sector of United Kingdom yet there is a significant scope available to the organisation to enhance its performance at marke\t place. To facilitate this, Drink, Shop & Do must effectively set out objectives for long-term success and sustainability at market. Such objectives are laid down as follows:- Objectives To research and analyse the market and develop at least 3 new products within the next one year. To enhance its customer base by 4% within the next 6 months.
IMPLEMENTATION STRATEGY The firm must adopt various ways and strategieswhich would be appropriate in achieving the objectives set above. Various strategies are mentioned below:- Drink, Shop & Do should adopt diversification as a long term strategy to develop cafe items which would serve the needs of various customers in a unique and effective manner. The company must adopt penetration pricing strategy in order to provide top quality cafe items to customers of less income group. The utmost advantage of the same would be that a significant segment of population prevailing in United Kingdom belongs to middle which and thus this strategy could help in appealing to them and thereby enhancing the company’s existing customer base. CONCLUSION It has been analysed that economic and political environment of a country is crucial for a firm to decide its long term strategy and plan of action. Porter Five Force stipulated that cafe sectorsuffersfromthreatofnewentrantsasthecapitalrequirementisnottoohigh. Entrepreneurial strategies are implemented by an enterprise to deal with the threats in internal as well as external environment. Self Evaluation On the basis of above discussion, it can be evaluated that my overall goal was to enhance my exposure to market and concerned sector. Further, I aimed at leveraging my thought process in order to carry out personal as well as professional development for my overall career enrichment. Apart from this, I made use of my effective researching skills to gain knowledge of the latest and emerging trends of market place. In this regard, I analysed that my communication skills could have been better to facilitate entailment of more in-depth knowledge of the subject matter. Thus, I would work upon this skill area to increase the scope of my growth and development in future context.
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