Entrepreneurship Development: Lean Businesses, Objectives, Customer Value Proposition, Lean Business Model
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This document provides an overview of entrepreneurship development, focusing on lean businesses, business objectives, customer value proposition, and lean business model. It also includes a detailed development plan, marketing plan, operational plan, technical solution, and information technology plan.
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ENTREPRENEURSHIP DEVELOPMENT 1
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Contents Introduction to lean businesses........................................................................................................1 Business objectives..........................................................................................................................1 Customer value proposition canvas.................................................................................................2 Lean business model Canvas...........................................................................................................4 Detailed Development Plan.............................................................................................................6 The Marketing plan......................................................................................................................6 The operational plan....................................................................................................................7 The technical solution and information technology plan............................................................8 The human resource and organisation plan.................................................................................8 Possible future developments or changes in direction.....................................................................9 Summary..........................................................................................................................................9 REFERENCES..............................................................................................................................11 Appendix 1.................................................................................................................................12 Appendix 2.................................................................................................................................12 Appendix 3.................................................................................................................................14 2
Introduction to lean businesses Entrepreneurship is capability and readiness for developing, organizing as well as running an organisation with uncertainties for earning revenue. In addition to this, best example of entrepreneurship is starting new business. Moreover, entrepreneur is the one who have ability as well as desire of establishing, administer and success within start-up with risk related to generating revenue. In other words it can be said that, entrepreneur are simply risk takers and they always try to come with something innovative in market which can be product, though and idea. Motive of an entrepreneur behind bringing these is to gain long term sustainability, high customer satisfaction as well as revenue generation (Hayter, 2016). This report is based on new venture named as Gymizee which is diet food store. They deal in several type of diet food including both veg and non-veg which is requirement of every individual now a day's because people are getting more health conscious. This business will grab attention of people in effective manner because most of the youngsters are focusing more on consuming healthy food. In addition to this, respective report will going to elaborate business idea and its objectives both. Furthermore, customer value proposition canvas as well as lean business model both will going to be explain. Along with this, possible future development or modification in relation of the same will discuss with ending summary in report. Business objectives Every business has some objectives which they want to achieve in required time period within effective manner. In relation of Gymizee which is diet food store they have some objectives related to profit, sales revenue as well as profit margin. Description of these is as follows:- Profit – every organisation work for generating profit and for which they make efforts for makingcustomersatisfybecauseitwillprovidethemassistanceingaininghigh profitability. Along with this, for an organisation profit is lifeblood without this no business can sustain in competitive environment for long term. A organisation earn profit for business survival, its growth as well as expansion over specific time. In relation of Gymizee diet food store, for first year profitability will remain break even that means no profit no loss(Ayoade and Agwu, 2016). Sales revenue – This amount realized by an organisation from sales of goods and services. Sales revenue use by an organisation for defining its business size as well as 3
concept related to sales revenue is classified within two variation i.e., gross sales revenue and net sales revenue. Moreover, sales revenue generally reported foe specific time period such as month, quarter, and year by other non-standard internals can also utilise. In relationof Gymizeedietfood store, salesrevenue of companywill high and production cost will low which result in no profit and no loss situation for business firm. Profit margin – It is ratio of an organisation profitability which is calculated by (sales minus all expenses and divide it by revenue). Moreover, profit margin ratio compares profit to sales and represent how will company handling there overall finances. Profit margin of company always express through percentage. In relation of Gymizee diet food store profit margin of company will remain 10%. Customer value proposition canvas In present business world, customer value proposition canvas can be considered as a model that helps in providing assistance to an organisation that if the products and services which has been offered by the company is specifically being positioned right on the place or not based on the values and needs of consumers. If it is talked about customer value proposition canvas model that this was developed by Alexander Osterwalder. The reason behind why he has developed this model was to analyse that if it fits within market and product or not. Away with this, customer value proposition canvas can be helpful in finding the requirements of refining existing products along with the services that has been offered by an organisation (Lindh, 2017). It is also helpful in in finding different ways through which new developed product can effectively be sold in the market.In present context where the new diet food store is going to be launched which is named as Gymizee consist of different value proposition and these are presented underneath: 4
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Consumer Profile Customer gains:Specifically, expectations of the customer can be considered as gains in present context, where they may expect or might get surprised after utilising the products or services offered by an organisation likeGymizee(Ngcobo and Keswa, 2017). Customer jobs:Fulfilling needs and requirements of the customer is said to be a crucial job for or their own where it has been analysed to that clients perform different range of tasks in order to resolve the issues which has been faced by them or to satisfy them through purchasing a dietary food product from a company like Gymizee. Customer pains:When a client does not fulfil his or her needs then it is considered to be pain for the individual. It is the responsibility of Gymizee to identify the different panes through analysing the market and then try to satisfy them on the same in order to pull out favourable outcomes (Kruger and Steyn, 2019). Value Proposition Products and services:This In present context, Gymizee which is the organisation that is going to start offering dietary food products to the customers like energy bars, leafy greens, cruciferous vegetables, boiled potatoes, whole eggs, and so on. It is must for this organisation to consider all the needs and requirements of customers because then only they can become ableto attractindividual’sattentiontowards their offerings. 5
Gain Creators:This is considered to be another crucial element of value proposition for Gymizee because this would help company in create games in relation with what exactly the customers have desires for like at the time of purchasing. Pain relievers:This is also said to be another important part of value proposition for an organisation like Gymizee as this could help in in understanding the crust that how servicesalongwithproductswillbefulfillingtheneedsandrequirementsof customers so that they can gain the best experience and can get satisfied. This is said to be a crucial model which helps in developing the business model Canvas, because it has been already found that taking into consideration of customer value proposition CanvaswilleffectivelyleadanorganisationlikeGymizeetogetproperorsystematic understanding of how customer satisfaction can be achieved in much effective and efficient manner. Lean business model Canvas Alexander Osterwalder has also introduced business model Canvas in his book named as business model ontology. This particular model consists of nine different elements which can also be considered as building blocks for businesses. In present context, business model Canvas is specifically used by an organisation when it comes to focus on every single element in a systematic way (Margalit and Alfasi, 2016). In present context, Gymizee which is a brand new dietary food product store that is going to be launched in the market can consider this model to enhance insides in relation with customers that company is targeting and focus on the value proposition that company already have. It will also leadGymizee to understand the own business model and will also deliver information competitive environment as well. 6
All of the segments that are present in in business model Canvas are presented underneath: Key partners: Organic farmers, different gyms, investors, suppliers are said to be the crucial key partners ofGymizee, who will be looking forward to carry out great returns on whatever the investment that they have done on the company. Key activities: Serving customers with dietary food supplements, products and diet plans related services will be e considered as the key activities thatGymizee will be performing and including this managing social media accounts, negotiating with partners are said to be some of the other activities that this organisation will be performing. Key resources: daily supply of different elements like whole eggs, cruciferous vegetables and so on will be considered as some of the key resources that will be required by Gymizee to consider in order to operate successfully. Value Proposition: Ample number of value propositions that has already been given by Gymizee to the targeted customers like discounts are given to the individuals based on their body mass and so on. Customer relation: Personal trainers, diet plans and so on will be provided to the customers on minimum cost after conducting the analysis of the fees which has been paid 7
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by many of the individuals among different gym and sports clubs (Maxwell and et. al., 2018). Market channel: There are various marketing channels that organisation i.e. Gymizee will be using to promote their products and services and grab the attention of customers from the targeted areas. Some of the channels like social media; billboards and so on will be taken into consideration by the organisation. Market and customer segmentation: It is must for Gymizee to specifically select the segmentation just before serving products and services to the customers because then only they may become able to deliver the best and suitable services to the customers and gain competitive advantages. Cost structure: In context with Gymizee, there are various cost that will incur while doing operations like packaging of the food, purchasing raw materials to prepare dietary food products and so on. Revenue stream and pricing model: This specifically stays and closed with delivery services where (RM15/Delivery) will be considered and the particular model is the penetrating pricing model will be utilised. Detailed Development Plan The Marketing plan Marketing plan can be defined as a document that helps in delivering the information about marketing strategy that is required to be followed by an organisation or which has already been adopted by them for a particular month, quarter or yearly basis. In context with Gymizee, thisorganisationwillbeconductingoperationsinUnitedKingdomwheretheparticular marketing plan that has been adopted by them is presented underneath: Objectives– To improve sales by 15% in next three months considering social media campaigns and other type of marketing channels. Market size– This store named as Gymizee will be more focusing on online business and it will be offering customers with dietary food products in the targeted area(Li and DaCosta, 2016). 8
STP model– Segmentation, targeting and positioning are said to be the three different elements of this particular model and in context with Gymizee, this particular model is presented in a detailed manner underneath: Segmentation – The particular segment that has been taken into consideration by Gymizee is the demographic segmentation, where the targeted audience is belonging to the age group of 18 to 40. Targeting -Key customers of Gymizee are gym trainers, commercial sports clubs, normal customers that are health conscious and so on. Positioning – The particular positioning method, which has been taken into consideration is within market as they are using both physical store and social media tools for gaining better placein the market. The operational plan Operational plan maps daily basis task or project which needed for running business in effective manner. Vision– Gymizee's vision is to enhance the overall profitability of the company and become the leader in the market of dietary food products and services. Mission– Gymizee's mission incorporate a few things which are notice beneath:- •Serve to every single client similarly •Work for advancing genuineness and equity unfailingly. •Respect pride of every single customer. •Most significant is to have acceptable relational abilities(Chipfupa and Wale, 2018). Key to success- Various strategies that are specifically being utilised by Gymizee in order to gain success from the competitive business environment it is presented underneath: Introduce item and administrations to clients by utilizing a few different ways of showcasing. Hiring staff who are capable just as they can react in powerful way for dealing with task in appropriate way. Offering great item and administrations. Building great connection inside workers and bosses just as including customers and specialists. 9
The technical solution and information technology plan Technical planning represents that organisation need to make sure the requirement and differences of stakeholders and customers in terms of fulfilling their needs and satisfying them in prominent way. Along with this for an organisation it is essential to put emphasis on significant areas as it is the important part of company and its outcome is for the development and growth of Gymizee.Along with this in simple form it is described that it is developed with the brief technical plans in terms of fulfilling the Expectations and requirements of stakeholders as it transfer things in prominent way in terms of achieving their goals and objectives (Esposito, 2018). Besides this information technology plan is essential forGymizee as respective company also offer its services through online platform with the help of Technology in order to carry forwarditsbusinessoperationsbyconsideringtheirtargetsandobjectives.Furthermore, Technology also offers significant tools to the entrepreneur as it is helpful in terms of guiding the company to develop their new business considering the growth. The small business marketing communication and Finance will be revolutionized with the help of proper advancement of communication technology networking and computer considering the range of industries in order to acquire competitive advantage off market area(Ataman and et. al., 2018). The human resource and organisation plan Gymizeeisthe small-scalebusinessconsidering itsgrowthstrategywhichismarket development and its objective is important for them regarding recruiting more employees and trainers which is helpful for company regarding its expansion and business in an effective way in terms of accomplishing its target (Kumar, 2017). Along with this human resource planning is an essential activity for the company and it also tends to include workforce planning employee development plan developing employees salary and benefits program regarding the hiring and firing of employees. Human resource also includes planning for the various goals including: The workforce planning Developing learning plans for the employees Eliminate employee turnover and improve employee retention Better working environment and structure for employees 10
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Possible future developments or changes in direction For the factor future development and growth and of matrix is adopted and it’s also known as the market expansion grid. It is useful for the company in terms of developing their strategies and planning about their future and upcoming changes (Kumar and Borbora, 2017). It also provides prominent direction and guidance regarding the existing condition of market to Gymizeein terms of its success and growth as currentlyGymizeeuse market ppenetration strategy and for the further development they need to focus on different strategy. Its few points are mentioned as under: Market penetration:Company needs to focus on improving its sales regarding its present servicesandproductswithintheexistingmarket.CurrentlyGymizeeusemarket ppenetrationwhich is useful for them in offering its Services within UK in an effective way. Product development:It put emphasis on launching new product within the existing market place (Carvalho, 2017). Market development:As per the strategy company need to focus on entering its new marketwiththehelpofitscurrentproductsandservices.Henceforthefuture development ofGymizee they will use market development as it is helpful for the effective and smooth expansion of business that result in future development and helps in achieving competitive advantage in market. Diversification:In this organisation need to put emphasis on entering in the new market by launching its new product. It is considered as very risky strategy for company as there’s a chance of those customers does not like the new product which is offered by company (Lowe and Feldman, 2017). Therefore, in terms ofGymizeecurrently the use marketpenetrationstrategy as the focus on improving their sales regarding the present product within the existing market area. But for the future developmentGymizeeneed to use market development strategy that helps them for its better expansion in terms of taking entry in the new market with its current product and services. Summary For beginning a business there is necessity of fund since it incorporate a few exercises and required different assets additionally for beginning business and directing exercises in better way. In connection of Gymizee which is a dietary food store will be funding 10% by their own 11
and rest of the amount will be invested by the investors and partners. Primary explanation for choosing different effective financial tool is that they are more ideal as contrast with different banks. In addition, they by and large put resources into business person beginning business rather than the suitability of business. Moreover, point financial specialists center on giving help to new companies while they are venturing out, of conceivable benefit which they get from business. On the other hand, it is also summarised that there are investors who specifically offer budgetary support for business person or new companies, mostly in return of possession value inside business firms. Also, reserves which gave a stronger financial image to Gymizee where just one time venture for giving help to business in supporting and directing exercises of organization through their troublesome beginning phases. 12
REFERENCES Books and Journals Hayter, C. S., 2016. Constraining entrepreneurial development: A knowledge-based view of social networks among academic entrepreneurs. Research Policy. 45(2), pp.475-490. Ayoade,E.O.andAgwu,P.E.,2016.Employmentgenerationthroughentrepreneurial development: The Nigerian experience.British Journal of Economics, Management & Trade. 11(3), pp.1-14. Lindh,I.,2017.Entrepreneurialdevelopmentandthedifferentaspectsofreflection.The International Journal of Management Education. 15(1), pp.26-38. Kruger, S. and Steyn, A. A., 2019. Enhancing technology transfer through entrepreneurial development: practices from innovation spaces. The Journal of Technology Transfer, pp.1-35. Margalit,T.andAlfasi,N.,2016.Theundercurrentsofentrepreneurialdevelopment: Impressions from a globalizing city. Environment and Planning A: Economy and Space. 48(10), pp.1967-1987. Maxwell, O. A. and et. al., 2018. Entrepreneurship curriculum contents and entrepreneurial developmentofuniversitystudentsinNigeria.InternationalJournalof Entrepreneurship. 22(1), pp.1-9. Li, Y. and DaCosta, M. N., 2016. The enterprise reforms and entrepreneurial development in China.Journal of the Asia Pacific Economy. 21(2), pp.151-173. Chipfupa, U. and Wale, E., 2018. Farmer typology formulation accounting for psychological capital:Implicationsforon-farmentrepreneurialdevelopment.Developmentin Practice,28(5), pp.600-614. Esposito, G. F., 2018. Development policies for lagging behind areas: an interpretative note in the name of civil entrepreneurial development.The International Journal of Economic Behavior-IJEB,8(1), pp.33-45. Kumar, K. N., 2017. Microfinance for entrepreneurial development: Study of women’s group enterprisedevelopmentinIndia.InMicrofinanceforEntrepreneurial Development(pp. 53-71). Palgrave Macmillan, Cham. Ataman, K. and et. al., 2018. Green Entrepreneurship: An Opportunity for Entrepreneurial DevelopmentinNigeria.CovenantJournalofEntrepreneurship(Special Edition),1(1). Carvalho,L.C.ed.,2017.HandbookofResearchonEntrepreneurialDevelopmentand Innovation Within Smart Cities. IGI Global. Lowe,N.J.andFeldman,M.P.,2017.Institutionallifewithinanentrepreneurial region.Geography Compass,11(3), p.e12306. Kumar, G. and Borbora, S., 2017. Institutional Environment Differences Across the Indian States for Entrepreneurial Development.Review of Integrative Business and Economics Research,6(4), pp.50-69. Ngcobo, S. and Keswa, S., 2017. Exploring graduates' governance perceptions of entrepreneurial development opportunities in agriculture.Journal of Public Administration,52(3), pp.576-588. 13
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Appendix 1 Market size – Gymizee is said to be a small scale dietary food store which will be operating in United Kingdom with three permanent and two temporary staff members. Market growth – Market penetration strategy is said to be the crucial strategy which is adopted by Gymizee, where the focus will be on improving sales of different dietary food products within existing market area. in that they focus on enhancing sales of their present products in existing market area. Segment – Commercial gyms, health clubs and personal buyers are said to be the segments on which Gymizee will be focusing upon, as these are said to be the crucial customers for this organisation that would help in sustaining within the market for a longer period of time. Competitors – In United Kingdom, people are already focusing on keeping themselves healthy which has already created high competition for Gymizeelike vitamins and shakes and so on that has already affected profit margins and productivity of the company. Key partners – There are several key partners likeOrganic farmers, different gyms, investors, suppliers and many more that has already helpedGymizee to sustain in the market for a longer period of time. Marketing channels – Billboards, Social Media and so on are said to be some of the marketing channels that has been adopted by Gymizee in order to conduct all the promotional activities in much effective and efficient manner. Appendix 2 Fixed costs (In £)Variable costs (In £)Fixed costs (In £)Variable costs (In £) 1styear2ndyear Online application development30000 Salary to staff1500015000 Promotional cost500300 Licensing charges400250 14
Insurance cost12001200 Raw material (flowers)3500055000 Packaging cost45006000 Labour charges10001800 Other costs500700 Subtotal20100410001675063500 Total611008025091650 Revenue stream for first three years Number of flower orders per dayPrice per orderTotal revenue of weekTotalyearly revenue (48 weeks) 1styear200811200537600 2ndyear250814000672000 3rdyear300816800806400 Assumptions: The number of flowers order per day has been assumed. Number of weeks in a year is also assumed. Sales price 15
Appendix 3 BEP: Fixed cost/contribution per unit Contribution per unit: Sales price-variable cost per unit = 8-4 = 4 1styear: 20100/4 = 5025 Units 2ndyear: 16750/4 = 4187.5 Units 3rdyear: 16750/4 = 4187.5 Units Cash flow analysis table 1styear2ndyear3rdyear No. Sales6720084000100800 16
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Selling price £8 Sales revenue537600672000806400 Cash Budget for 3 years Receipts (cash inflow) Cash sales537600672000806400 Investment Payments (cash outflow) Online application development300000 Salary to staff150001500015000 Promotional cost500300300 Licensing charges400250250 Insurance cost120012001200 Raw material (flowers)350005500065000 Packaging cost450060006800 Labour charges100018002200 17
Other costs500700900 Cash balance476500591750714750 Opening balance04765001068250 Closing balance47650010682501783000 Balance Sheet As at end of Year One Current Assets Cash$5,100 18
Debtors$18,000 Stock$3,120 Total Current Assets$26,220.00 Non-current Assets Computer$5,500 Store Fit Out$8,100 Office Equipment$15,000 Total Non-current Assets$28,600 Total Assets$54,820 Current Liabilities Credit Card$5,500 Creditors$4,120 Total Current Liabilities$9,620 Non-current Liabilities 19
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