Entrepreneurship Development: Organic Bakery Business Model Analysis
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This study material analyzes the business model of an organic bakery, including the customer value proposition, marketing plan, operational plan, and financial plan. It also discusses the future developments and opportunities for the bakery. Find more study material on entrepreneurship development at Desklib.
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ENTREPRENEURSHIP DEVELOPMENT
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TABLE OF CONTENTS PART A...........................................................................................................................................3 PART B...........................................................................................................................................3 INTRODUCTION...........................................................................................................................3 MAIN BODY...................................................................................................................................3 BUSINESS OBJECTIVES...........................................................................................................3 CUSTOMER VALUE PROPOSITION CANVAS......................................................................4 LEAN BUSINESS MODEL CANVAS.........................................................................................5 DEVELOPMENT PLAN................................................................................................................7 Marketing plan...........................................................................................................................7 Operational plan........................................................................................................................8 Technical solution and information technology plan...........................................................8 Human resources and organisation plan..............................................................................9 Financial plan.............................................................................................................................9 FUTURE DEVELOPMENTS.....................................................................................................10 SUMMARY...................................................................................................................................10 REFERENCES............................................................................................................................11
PART A (Covered in Presentation) PART B INTRODUCTION Entrepreneurial developmentis a detailed procedure that involves working on any innovative idea or thought and evolving it in such manner that it can be turned into a comprehensivebusinessidea(Piva,2018).Theentrepreneurdevelopmentisan essential aspect in the overall progression of the society and the infrastructure of any economy towards innovation and advancement. The current start- up that has been planned is theOrganic Bakeryi.e. supplying the bakery products and delicacies that will be prepared in an organic manner. There are not many healthy choices that are available in the bakery items such as cookie, cakes, pastries, scones etc. These are all baked and cooked using lot of butter and sugar ultimately increasing the overall calorie intake. The organic bakery will replace the food items that are basically increasing fats and prepare these items using different techniques which will taste only a little different but the calories will be reduced. This report will present an elaborative analysis of the business model canvas and thecustomervaluepropositioncanvasillustratingallthekeypointsofthenew entrepreneurial venture that has been set up and the different plans that are necessary such as marketing plan, financial plan etc. will also be prepared for the Organic Bakery. MAIN BODY BUSINESS OBJECTIVES The business objectives basically signify the aim with which the business has been set up and the ultimate measures or objectives that are to be achieved by the business. Every business has a certain set of objectives which they strive to achieve through their operation (Wang, Thornhill and De Castro, 2017). The current business Organic Bakery also has a certain set of objectives that have been formulated for the period of three years. These can be illustrated as follows: Theprofitof the bakery should reach up to £ 50 on every bakery item that is being sold. Since the products will be organic, the prices will already be higher as 3
compared to other bakeries in the market and hence the profit quota should slowly be increased along with the increase in quantity as well. Thesalesof the bakery should expand 10% in the first year, by 20% in the second year and by 40% in the third year. The ultimate aim is to target as much of customers as possible and make them aware of the innovative concept on which the entire bakery is based. This will ultimately increase the sales of the bakery as well. Theprofit marginof the company should also rise significantly in the three years as this will be the key earnings of the owners of the bakery. CUSTOMER VALUE PROPOSITION CANVAS Figure1Value proposition canvas (Source:How to really understand your customers with the value proposition canvas,2016) Organic bakery will have to first understand their customers so that there is going to be a better decision making for the organization. The customers have a certain way of selecting their products and services in the market so that there is going to be a better functioning. The organization will have to increase the brand value for themselves in the market so that there is going to be a better functioning. The products have to be designed and produced in the way the 4
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customers will like it otherwise the organization and the products will not be able to capture the market effectively. There is a stand which the organization must create for themselves or the customers standards must be met so that the organization will be able to operate effectively in the market. The competition in the market is increasing which will have to be monitored and analysed so that the decisions for the future can be taken effectively. There are a lot of ideas and creativity which comes in the minds of the business but all are not practical and will not be able to gain the attention of the customers on time. There have to be right employees which have to be hired by the organization so that there would be a better operation which can take place. There is a lot of pain when the customers do not get the right products and the satisfaction level is not high in the company. The competition in the market for the bakery field is also high which is why it is very important for the organization to have unique products and services so that they can get in the right customers which are going to help the bakery be able to get in higher sales and profitability. Organic bakery is good because there are a lot of customers which are getting health conscious which has to be maintained by the organization so that there would be a good functioning which can take place (Tomar, 2016). There has to be a clear direction which needs to be maintained by the organization so that there is going to be a good functioning. There is a value of pricing as well which the organization will have to be monitored so that the customers are going to have a better understanding. There are going to be a lot of problems which are going to raise in the organization so that there are going to be a better functioning. The company will have to be having a strong goal for themselves and this canvas can help organic bakery to be able to operate effectively in the market. The taste of the products of the organization is going to be well maintained and the organization is going to make the customers have better products and services which are going to make the organization have higher brand recognition for a longer functioning. LEAN BUSINESS MODEL CANVAS Thebusinessmodelcanvasisbasicallyadetaileddocumentthatcontains analysis and description of some of the key and important aspects of a business that need to be necessarily implemented i.e. it basically helps in visualising the different parties that act as building blocks for the businesses (König, Gudd and Baltes, 2017). 5
The business model canvas items in context of Organic Bakery can be analysed in following manner: Value proposition:The key value proposition of the business is in the fact that the bakery food items will be prepared in organic manner which will be healthier to consume (Levine and Rubinstein, 2017). This is an innovative idea that will not affect the taste buds of the customers and also take care of their calorie intake. Key partners:The key partners would be the raw material suppliers for the bakery and they will be providing the required materials based on a designated timeline. The sponsorsofthecompanywouldalsoconstituteaskeypartnersastheywillbe responsible for the success of the bakery in initial phase. The local tie- ups with the farmers etc. can also help in obtaining the necessary organic materials. Key activities:The key activities is the production of the bakery items that taste similar or even better than the normal bakery items except that fact that they are made in organic manner (Balaban, Župljanin and Ivanović, 2016). The production, distribution and selling of these items would be the key activity being performed. Key resources:Key resources required are equipments, an appropriate location and building, human resources and intellectual rights and lastly, the financial resources will 6
also be necessary for the bakery to perform smoothly. The digital and technological integration will be the key towards the success and hence a comprehensive core team of employees will be required. Customerrelationships:OrganicBakerywilldeveloployalcustomerbaseby customised selling where self – service options will be given to the visitors (Das, 2017). The special items such as cakes, pastries, muffins, cookie etc. can be customised in shape and size as per the wish of the customer so that excellent relationship can be established. Customer segments:The customer segments that are targeted are mainly health conscious people who do not want to compromise on either taste or health. The main customer segments would be segmented on the basis of their lifestyle and they will be targeted exclusively. Channels:Both online as well as offline channels will be used by the bakery where they will have stores at proper locations attracting the customer and the online websites will also be used to attract the key customers of the company. In this manner, the cost- efficiency can also be introduced. Cost structure:The major costs will be incurred in the equipments and the set up of the business because the raw material cost for bakery items is not very extravagant (Emuoghene and Okoye, 2017). The costing is expected to incur an initial amount of £ 20,000 to set up the business properly and then gradually the follow up costs will decline significantly. Revenue streams:The major revenue earning will be from the offline and online sales of the bakery items that have been manufactured or produced at the bakery and which are ultimately served to the customers. Therefore, in this manner the different components of the lean business model canvas will be applicable for the Organic Bakery and its set up. DEVELOPMENT PLAN Marketing plan The marketing of the bakery will be mainly done through a series of offline and online promotional techniques being adopted. The bakery will adopt a variety of rigorous offline campaigns where they will use the free sample distribution technique, discounts 7
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and offers at the initial level, use of attractive posters and billboards etc. so that people can become aware of the new innovative business that is about to be launched (Ha, Chau and Hieu, 2016). The major marketing will however be done through online mediums where making a presence amongst the youth which is the key targeted customer segment because of their health consciousness and the need to eat right. The social media platforms and the tools that it provides with the ease can be used to systematically launch the brand and monitor the reach and influence that it has had over the targeted customers. The marketing plan for the Organic Bakery can therefore be executed in this manner. Operational plan The operational plan will basically signify what role will be performed by whom and how will the overall role distribution be so that the bakery can be operated in a systematic manner. The raw material will be obtained directly from the suppliers of the company which will supply all the basic requirements such as flour, organic ingredients that are necessary and other required items. Additionally, since the bakery will also be giving the wholesale services, the bulk order will be transported through the van that the bakery owns and since it is the beginning, staff will have to perform multiple roles in the bakery (Peura, 2017). The delivery of the online products that are ordered and the maintenance of all the stock etc. will be done in a systematic manner where at initial level, the bakery can meet its order on its own and when it begins to grow then a collaboration or partnership can be developed so that a wider area can be covered. Therefore, in this manner the operational activities of the company will be implemented. Technical solution and information technology plan The technical team of the Organic Bakery comprises of 4 key people and they will manage the online marketing activity of the business and the reach that they have, monitor the website that they have developed for online ordering and also maintain the social media activities of the company. There has been a separate amount of fund that willbededicatedtothemaintenanceandtheperformanceofthetechnological equipments and software in particular because these are the key to the success of any business today and these need to be implemented adequately and monitored closely as well (Ács, Szerb and Autio, 2016). The bakery might seek the assistance of some 8
experts as well such as website developers, maintaining of the website etc. where until the staff becomes trained, these services can be obtained from secondary or external sources. In this manner therefore, the technical solution of all the problems will be achieved and the information technology plan will also be implemented in the bakery. Human resources and organisation plan Currently, the human resources are being employed in a limited manner in the company where since the level of operation is also limited at present, the staff required will also be limited. At present, there will be three major departments that will be working in the bakery i.e. the finance/ accounting department, the sales and promotional activity staff and the general maintenance and kitchen staff (Braver and Danneels, 2018). Since the employee strength will also be limited to only 15 employees apart from owner at the initial level, 3 of them will be in the finance team, 4 will be on the technological team maintaining online platforms and channels, 3 will be working on traditional selling methods, 2 employee and the owner will be on the self- serving/display/ order counter and 3 will be responsible for general maintenance and the cooking and baking field. When required, the assistance from the external experts can be taken by the bakery and as the scale of operation will expand over the years, the quantum and department of human resources will also increase in the bakery. Financial plan The financial plan for the bakery can be developed in following manner where the key resources that will be required have been presented in the form of a budget: ParticularsAmount Human resource£ 2000 Marketing and promotion£ 3000 Technological equipments£ 8000 Experts£ 2000 Raw materials£ 2000 Others£ 3000 Total£ 20000 9
FUTURE DEVELOPMENTS In future, there are various opportunities for development of the bakery further as the basic concept on which the idea is based i.e. organic bakery items has immense growth potential. The ayurveda and consumption of those goods which are more and more nature oriented is slowly rising and this will continue to rise further until it becomes a millennial trend (Sharma and et.al., 2017). The Organic Bakery can take advantage of this situation by regularly adapting themselves with the changes that are necessary and making their products healthier every day. The consumers of this kind of goods will only see a rise in the future because of the preference towards leading a healthy lifestyle and making good choices and the tendency to go vegan, and adopt the cultures of the Indian lands where they prefer consumptionofplantswhichcangivestrongimmunitytothebodyisincreasing (Blundel, Lockett and Wang, 2017). The number of nirvana clubs, yoga centres etc. are a proof of the impact that Indian culture is having over the western culture. Therefore, if the bakery continues to modify itself in this respect, they will be able to achieve the ultimate success. SUMMARY The research conducted in the report above helps in concluding that the business opportunity that has been identified in the form of the organic bakery items. The preparation of the customer value proposition analysis and the business canvas model clearly indicated that the idea is a feasible venture and can be easily implemented as a business collectively. The research also concluded that how the different plans can be developed and executed for the business. Lastly, the future trends and growth of this business was also analysed and presented collectively. 10
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REFERENCES Books and Journals Ács, Z.J., Szerb, L. and Autio, E., 2016.Global entrepreneurship and development index 2015. Springer International Publishing. Balaban,M.,Župljanin,S.andIvanović,P.,2016.SourcesofFinancefor Entrepreneurship Development.Economic Analysis.49(1-2). pp.48-58. Blundel, R., Lockett, N., and Wang, C., 2017. Exploring entrepreneurship. Sage.chapter 6 Braver, L. and Danneels, E., 2018. Propensities return us to the discovery-creation debate about entrepreneurial opportunities.Academy of Management Review. 43(4). pp.812-815. Das, K., 2017. Going through the new avenue of life: A study on factors working behind entrepreneurshipdevelopmentthroughself-helpgroup.InWomen's entrepreneurship and microfinance. (pp. 157-171). Springer, Singapore. Emuoghene, O. and Okoye, E.I., 2017. Accounting for Sustainable Entrepreneurship Development. Ha,T.T.,Chau,N.N.andHieu,N.T.,2016.Theimpactofgovernanceon entrepreneurship development in ASEAN+ 1 Countries: Evidence from World Bank Datasets.Modern Economy. 7(5). pp.515-525. König, M., Gudd, G., and Baltes, G., 2017, June. Business model validity in early-stage technologyventures'businessplans testingagreementbetweentextand reality.In2017InternationalConferenceonEngineering,Technologyand Innovation (ICE/ITMC)(pp. 930-937). IEEE. Levine, R. and Rubinstein, Y., 2017. Smart and illicit: who becomes an entrepreneur and do they earn more?.The Quarterly Journal of Economics.132(2). pp.963- 1018. Peura,K.,2017.Exploringagencyinentrepreneurshipdevelopment-Anarrative approach. Piva, E., 2018. Time allocation behaviours of entrepreneurs: the impact of individual entrepreneurial orientation.Economia e Politica Industriale.45(4). pp.493-518 11
Sharma, V.K., and et.al., 2017. Impact assessment of training on farmer’s perception, performanceandentrepreneurshipdevelopment.MaharashtraJournalof Agricultural. Economics.20(2). pp.154-156. Tomar, T.S., 2016. Entrepreneurship development and innovation management: key connections.In4thInternationalConferenceonInnovationand Entrepreneurship(pp. 263-271). Wang,T.,Thornhill,S.,andDeCastro,J.O.,2017.Entrepreneurialorientation, legitimation, and newventureperformance.StrategicEntrepreneurship Journal. 11(4). 373-392. Online HOWTOREALLYUNDERSTANDYOURCUSTOMERWITHTHEVALUE PROPOSITIONCANVAS,2016.[ONLINE].AVAILABLETHROUGH:< http://designabetterbusiness.com/2017/10/12/how-to-really-understand-your- customer-with-the-value-proposition-canvas/>. 12