Table of Contents INTRODUCTION...........................................................................................................................3 Executive summary..........................................................................................................................3 Marketing audit................................................................................................................................3 SWOT analysis................................................................................................................................4 PESTLE analysis.............................................................................................................................5 Objectives........................................................................................................................................6 Target audiences..............................................................................................................................6 Social media zones and vehicles......................................................................................................7 Experience strategy..........................................................................................................................8 Activation plan.................................................................................................................................8 Manage and measures......................................................................................................................8 CONCLUSION................................................................................................................................9 REFERENCE.................................................................................................................................10
INTRODUCTION Entrepreneurial marketing is the concept which is concerned with actively examining and accomplishing the various possibilities for the purpose of getting and holding gainful customer by supplying them with innovative approaches of managing risk of the businesses and thus creating value(Ali, 2016). This report is based on the organisation name, Tropic skin care and it started the business from 2011 and deals in a cosmetic industry. This report will explain the marketing audit of the company, objectives, market insights, social media zones and vehicles, creating an experience strategy through which new product can be launched successfully. Thus the company will be launching new product in the market of UK. Executive summary Tropic skin care is the organisation which has commenced its operations years back and is a market leader in cosmetic in UK. This is the small medium enterprise of UK. The company is fully involved in delivering and manufacturing the beauty and personal care products and services for its customers. This organisation is highly involved in discovering various range of skin care products and uses innovative approaches and effective ingredients. The products and services of this organisation is made freshly in the beauty kitchen by expert chefs which are highly natural. The organisation is highly innovative in its extra ordinary ingredients such as bio retinol, plant ceramide, which embraces the latest green technology. The another unique and most attractive thing about the company is that they never test or examine their products and services on animals. Thus, they have a 100% contribution in the development of the corporate society because they are in total support for cruelty free international which is vegan society and PETA. Marketing audit The term marketing audit is concerned with providing systematic, comprehensive, analyses and evaluation of the different factors which affects the different objectives and plans. In present business world it is very important to do the proper marketing audit for the organisations when they are thinking to bring a new product in the market. Therefore, it is a very important part of marketing plan(Annan,2017). This marketing audit will be done by the Tropic skin care organisation internally and externally. They will do marketing audit for the new product which they are thinking to bring and the name of that product is Battery comb in which
the customer will get three different benefits of using a single comb. The first one is to simple comb, the second one is to do the hair straight in just a click of button and the last one is to make hair curl as per the needs and requirements of the customers. The internal auditing will be done with the help of SWOT while the external audit will be done with the help of PESTLE. SWOT analysis The SWOT analyses is the strategic model in which the customer works to assess the competitive position of the company and also in order to build the strategic plan of actions for the Tropic Skin Care company(Badru and. et. al., 2017). It depicts the internal strength and weaknesses and external threat and opportunities. The following is the SWOT of the company: Strength LeadingcompanyofUKinshorter period time due to the naturalist of the products. They have higher level of sustainability due to the adoption of natural products through which people are more loyal towards the brand. Higherlevelofinnovationand expertiseteamofresearchand development department. Weakness Ithasamajordisadvantageofthe prices because the company has kept the prices very high. Limited reach and poor presence of the brand in the global market. Opportunities Expansion of business in global market because the company is confined to UK only. Entering into new product lines which will help in attracting more customer base. Threat Faces strong level of competition from brands like body shop, forest essentials, etc. Changing preferences of the customers requires changes in the products.
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PESTLE analysis PESTLE analyse is a tool which assess the external business environment that can affect the operations of the businesses. These factors are generally uncontrollable and requires effective and proper treatment and assessment. The following is the PESTLE analyses of Tropic Skin care company: Political factorshave a significant impact on the companies operations because if there will be changes in taxation then the company gets affected. For instance, if ta rate goes up then the company's will require to sell the products at higher prices in order to maintain the revenue. Thus, this can leads to poor sale for the company. Economic factorswill have the crucial impact on the financial stability and profitability because during the period of inflation, prices of all the products of the Tropic skin care will go up and this will disrupt their sale because people wants to spend their disposable income on useful products(Camilleri, 2016). Social factorswill depict the demographic, status, beliefs, attitudes, behaviours, etc. of the people. Therefore, customer needs and requirements changes very rapidly and for this, the tropic skin care company will constantly work to identify that customer are happy with the products. Technological factorsare related to the innovation and the Tropic skin care company is highly innovative and have suitable expertise team in research department which kept on producing new and innovative products and services for the company by using natural ingredients. Environmental factorshave a very positive impact on the Tropic skin care company because the company is highly concerned about the protection of environment which also includes wildlife. They aims to work without affecting the wildlife because they looks for the welfare of the animals and environment. Legal factorsare every important for the organisation in order to protect the customers, employees, environment by using various legislations. Therefore, by adopting such laws, Tropic skin care ensure its customers that their products are free from any cruelty and cosmetic products are appropriate for use.
Objectives The Tropic Skin Care company will work on setting SMART business objectives which will provide company with specific, measurable, accessible, reliable and time bound. Therefore, the company will set the following mission, vision and objectives in order to develop and launch new product in the market that is electric comb. Mission:“Natural beauty is best with natural products ”. Vision:“The company is involved in developing superior quality, natural products, with various innovations that aims to be friendly in nature to the customer and to the environment”. Business objectives: “To maximise its sale by 10% with the new battery comb by the end of 2019”. “To maximise the revenue of the company by 5% with the new product by the end of 2019”. Target audiences This is one of the reputed marketing tool, which is basically used to target potential entity who are capable to buy the defined products. Target audiences has to be arranged from market research and also final analysis of strategic decision making to take right strategy is supposed to be taken(Wasiluk, 2017).Tropic skincare is looking to grow its market structure to gather business objectives to rise business growth at a larger scale. Here, Tropic skincare must identify their potential buyers by segmenting and targeting them into proper manner. Above discussion in this context are as follows: Market segmentation:Tropic Skincare has its eye on launching new product will be Comb and that will includes battery power, so that customer will use this anywhere and anytime. For this, correct market will have to be taken and based on geographical, demographics and pychographics. The complete analysis of the market segmentation is as follows: Geographic:In this, major cities such as London, Liverpool etc. of the UK has been taken to launch this new products(Taufik, 2018).It has been taken after analysis of current market stability and status till this time. Demographics:This helps to divides customer on a basis of gender, age, income etc. For Tropic Skincare, both males and females will be in uses to gather higher customer basis, Here, also customer's with all income level and age group will be targeted.
Psycho-graphics:This concept divides customer on the basis of its own personality and lifestyles. The customer for this new product will be one who used to be care about their hair etc. This can used for normal uses, hair curly etc. Market targeting: Out of all analysis of segments, potential customer's will be target using social media platform to access ease and convenient way of targeting customer to buy this battery comb. Using the social media platform, customer will be targeted using platform such as Facebook and Instagram etc.(Preko, 2017).This is doing, because potential customer's of these new product are available on social media platforms. Using this platform, customer who uses electronic hair and skin care product will be targeted and also who are eligible to use these product will also be taken into the consideration. Social media zones and vehicles For an effective marketing of this product, social media marketing plan will be used in order to targets the potential customer and generates higher lead for selling of this product. On contrary, this will be necessary for tropic skincare to uses social media vehicles to show people in an ease to reach out to the firm and purchases this new item of the Tropic Skincare. Using social media vehicles, aim is to show usage of sustainability matter while actually making this products and also customer's to buy(Mure and Kuberudu, 2017).This involves three components are as follows: Relationship: Facebook: With this special message will be sent to community about quality of this new product along with sustainability contribution to the society. YouTube: This would assists in the showing people on usage of this products and also its advantage to the customer. Publishing: This considers printed content to an audience to make information about product in an informative or productive manner of doing business. Blogs: This is used to share with people changes or suitable into the technology to grow ease to buy this battery comb. YouTube: This will be used to gather customer support and used to gather review on the same. This is a kind of the indirect marketing of this product.
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Commerce:This will be used to sell the products using the platform such as Ebay and Amazon. Ebay: This platform mostly used to sell wearing and healthcare and cosmetic products. Amazon: It is well renowned e-commerce selling and Tropic Skincare is one of the listed partner. Experience strategy According to various zones discussed, Tropic skincare will utilises kind of the sources to spread message to led usage of sustainability and green technology to protect health of a buyers. To promotes this, tropic skincare is advised to launch the marketing campaign to initiates using of the Green technology and also involves common people along with taking their feedback to le some changes in this product technology(Kasim and Altinay, 2016).Using this, firm will try to connect with the people and share with them positive experiences for customer while using this comb. Such level of experiences will assist customer's to get positive response and also acquires customers mind to push this products into the market. Role of customer will be acquiring customer interest to buy this battery comb at the larger scale of doing businesses. Activation plan This stage would assist Tropic Skincare to implements the strategies and develop the plan under the estimated timescale of the 4 months(Cody, 2017).Hence, structuring of this plan is for 4 months. The discussion of this plan is as follows: What will be done: During the time period of 4 months, Tropic skincare will using social media campaign to inform about the trading of this product at the preferred pricing. In this, Twitter, Facebook, Instagram etc., will be used to inform customer on the same. When it will be done: In order to speed up this campaign, resources will be allocated in pre-planning stage such as manpower, internet, system etc., to run campaign effectively and also appropriately. For this planning time of 15 to 20 days will be taken and develops effective campaign on the social media using images, pictures or graphic to get its effective outcomes. Manage and measures This level of campaign will requires a full fledged budget making with the help of which entire cost of campaigning would be done. This budget are as follows: BUDGET CATEGORYAMOUNT
Writing6000 Graphics9000 Videos10000 Social advertising (Facebook, Twitter and Youtube) 12000 Contractor's cost for social engagement8000 Analytics and Monitoring Software15000 Discounts and Promotions8000 Total68000 CONCLUSION From the above report, this is concluded that, social media marketing plan has been resulted into an effective promotion of any defined product into the given point of time. Also, this is necessary to first segment prospective customer and also targets them accordingly as per market trends or condition in order to gain business strengths.
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