Waste Issue in Relation to Black and Grey Matter Spilling into the Ocean

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This presentation discusses the waste issue in relation to black and grey matter that spills into the ocean, focusing on the challenges and ethical dilemmas faced by the organization. It explores the stakeholders involved, the importance of the ocean, the impact of black and grey waters, and the ethical issues surrounding safety, pollution, and tourism. The presentation also examines the social, environmental, and business impacts of cruise tourism, as well as stakeholder management and regulatory authorities.

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Environmental Management for Sustainable
Development
Waste issue in relation to black and grey
matter that spills into the ocean

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Introduction
The purpose of this paper is to identify a
stakeholder issue in an organization and the
challenges of ethical dilemma that face that
particular organizationvan (Vliet, Flörke, &
Wada, 2017).
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Who is a stakeholder
A stakeholder is any person or a group that
are affected by the activities of an
organization and whose support leads to
existence of the company (Jones, Wicks &
Freeman, 2017). Stakeholders in any
organization take two forms Internal and
external stakeholders.
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Internal stakeholders
Internal stakeholders are those who operate
within the organization and are employees,
managers, and owners of the business.

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External stakeholders
The external are those who operative outside
the organization and includes suppliers,
society, government, creditors, shareholders,
and customers.
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Why take care of stakeholders
The company needs to take care of stakeholders
because they affect the decision making process of
the company. Some stakeholders have direct
management roles in the business of the company
and are investors who increases or decreases their
stake in your company as a result of your financial
performance (Dixon-Fowler, Ellstrand, & Johnson,
2017). They carry the company conscience and
can vote for or against your company if in regards
to their perception on your company activities on
human rights or environmental laws.
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The sustainability issue and ethical dilemma
In this paper we identify Waste issue in relation
to black and grey matter that spills into the
ocean as the sustainability issue in discussion
within Holland American Line (HAL). Cruise
industry represent a small portion of activities
taking place in the international maritime
(Klein, 2011). Even so the industry greatly
affect the environment through generation of
more waste into the maritime environment by
their passengers, crews and staff (Klein, 2011).

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Identification importance of
ocean
The most important and most reliable
resource in cruise industry business is the
ocean. Oceans cover 71% surface of the earth
and are sources of food like fish and shellfish
(De Grosbois, 2016). Oceans provides with
sailing surfaces, diving, surfing,
transportation, swimming and other
recreation activities.
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continuation…
Oceans are the sources of biomedical
organisms that are used to heal diseases and
most important regulation of climate. Even as
oceans and atmosphere define weather
conditions by working together they still face
big threats. Among them is black and grey
water.
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Black and grey waters
Black water is the human waste deposited in
oceans through the discharge of recreational
boats and shipping industry (De Grosbois,
2016). Grey water originates from galley
sinks and showers from varying distances
from coastlines.

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Holland American Line Ethical dilemma on
black and grey waters
Black water contains pathogens like fecal coliform bacteria.
This bacteria requires to be treated before it is allowed into
the environment (Klein, 2011). Without treatment it can
cause serious food contamination including shellfish and
fish which results to general food chain contamination (De
Grosbois, 2016). This is a big risk to human health as it can
be transmit infectious diseases (Klein, 2011). A recent
report by U.S. Environmental Protection Agency finds that
in one week voyage, a ship with 3000 passengers and
crewmembers capacity releases 210, 000 or (794,850 L) of
sewage water and over 1 million gallons of grey water (De
Grosbois, 2016). This industry is estimated to cause 77% of
pollution in the marine lives across the globe.
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Ethical issues
Safety
Over 6000 people use cruise ship industry a day. these people needs to be safe,
prepared and informed of any danger. Instead, the captain Francesco Schettino have
been reported to be detained for questioning on manslaughter by the Italian police
(Klein, 2011). The captain had failed to offer assistance and abandoned the ship. For
instance in a case with 4,200 passengers on board 17 people were reported missing, 70
severely injured and 32 killed in the case.
Pollution
Members of staff and passengers has to be better informed. The more informed they are
the more smooth the operations would be. Actions needs to be taken to avoid unethical
practices (Bonilla-Priego, Font & del Rosario Pacheco-Olivares, 2014). Better
communication and easy steps can really help.
Tourism
The social effect of sustainability are not similar across sectors. They vary with issues
such as consumer rights, health and safety, fair dealings with consumers and suppliers,
participation in local democracy, culture and heritage, equal opportunities, and
infrastructure and access to services. It is hard to assign or measure a value of
potential impacts on this list (Bonilla-Priego, Font & del Rosario Pacheco-Olivares,
2014).
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Social impacts of cruise tourism
Cruise tourism affects the opening hours of local
business in the port area. Existence of cruise
industry in an area makes local businesses more
valuable due to extended hours of operation
(Bonilla-Priego, Font & del Rosario Pacheco-
Olivares, 2014). The local businesses that drive
include transports, shops, hotels among others
(Bonilla-Priego, Font & del Rosario Pacheco-
Olivares, 2014). Due to the increase of tourist,
local businesses creates more space for new
employees who can serve the growing number (De
Grosbois, 2016).

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Environmental impacts of cruise tourism
Cruise ship pollute the sea, air quality, and
climate change (Ortiz‐de‐Mandojana, Aguilera‐
Caracuel & Morales‐Raya, 2016). In regions
where there is strong winds the smoke from
engines are easily dispersed.
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Business impact of cruise
tourism
Stakeholders appreciate additional
businesses created by cruise ships in the port
regions (Bonilla-Priego, Font & del Rosario
Pacheco-Olivares, 2014). The negative effect
would be tourist who avoid making
transactions with the local business but come
with their products like bicycles to tour the
island areasvan (Vliet, Flörke & Wada, 2017).
Competition with local service providers is
the most challenging thing for the locals.
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Suppliers
The suppliers as stakeholders would also lose
their job as they cannot sell their products to
the organizations in case it is closed downvan
(Vliet, Flörke & Wada, 2017). Customers
would have no service in case it is close
down.

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The customers
If the government or environmentalist rise
against the organizations practice and
restrictions or high penalties are inflicted,
customers may bear the burden of digging
more in their pocket to pay for services at a
higher price than the used to (Rodriguez-
Fernandez, 2016).
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The employees
The employees on the other hand can lose
the job as the company could be operating
under strict guidelines (Rodriguez-Fernandez,
2016). If the government decides to increase
taxes on the organization the society will
expect more reap more benefit as the
organization would start CSR activities to
reclaim their names.
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Business owners
The owners of the business will lose profits
and trust from customers if they are put
under strict checks by the government (Ortiz‐
de‐Mandojana, Aguilera‐Caracuel & Morales‐
Raya, 2016).

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Creditors
Creditors will not be able to give loans to the
organization and the organization will risk
losing its money to the creditors as well
(Davies, 2016).
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The local community
The local community will live a healthy live
without contaminated environment and enjoy
their resources to the maximum without so
much completion (Rodriguez-Fernandez, 2016).
If the business thrives in the locality more
opportunities can also can be available to the
locals (Muller, 2017). Small businesses can be
started to provide services to people operating
and using the cruise ships.
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Stakeholder management
The most preferred stakeholder model for
this assignment is that which identifies
employees, managers or owners of the
business as the internal stakeholders (Jones,
Wicks, Freeman, 2017). The suppliers,
customers, government, creditors,
shareholders, and the society as the external
stakeholders of the organization are also
considered.

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Origin of model
This model was originally explained by Ian
Mitroff in his “Stakeholders of the
organizational mind” book published in 1983
(Jones, Wicks & Freeman, 2017).
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A list of Stakeholders
This model tries to address the principle of
what or who really counts (Miles, 2017). It
identifies stakeholders as suppliers,
customers, employees, government bodies,
financiers, political groups, trade
associations, communities, and trade unions.
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Competitors as stakeholders
This model state that sometimes competitors
are also stakeholders since their operations
also impact the organization (Andriof &
Waddock, 2017).

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Regulatory authorities
Cruise industry is one of the most regulated industry with
robust, clear standards. It goes review and improvement
Cruise Lines International Association (CLIA)’s which
exceeds international law requirement (Miles, 2017).
Regulatory authorities are very serious when enforcing
cruise industry adherence to the set standards (Muller,
2017). They set comprehensive standards for security,
safety and crewmember protection, environmental
performance and health precautions (Klein, 2011). More
other agencies have the authority to regulate and enforce
compliance for foreign ships coming to the country. The
authorities include the Environmental Protection Agency
(EPA), the Centers for Disease Control and Prevention
(CDC) and the U.S Coast Guard.
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Main stakeholders
The main stakeholder according to the
stakeholder issue selected includes human
right groups, environmentalist, political class,
government (ministry of health, ministry of
environment, ministry of agriculture etc.).
These will be highly interested in the activities
undertaken by the organization.
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Their concern
The ministry of health will be concerned
about of infection diseases caused as a result
of consumption of contaminated food
(Andriof, & Waddock, 2017). There could be
rise in diseases like cholera.

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Conclusion
In business stakeholder is an investor in an
organization. Their actions determines the
outcomes of the decisions made on the business.
They can be employees, partners, or even
competitors to name a few. Every business has its
unique way of defining roles of stakeholders laid
down during the establishment of the company.
Board of directors are the most effective
stakeholders who are key decision makers in a
business. Any one of the directors has the authority
to disrupt decision or introduce new ideas.
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List of references
Bonilla-Priego, M. J., Font, X., & del Rosario Pacheco-Olivares, M. (2014). Corporate sustainability reporting index and
baseline data for the cruise industry. Tourism Management, 44, 149-160.
Andriof, J., & Waddock, S. (2017). Unfolding stakeholder engagement. In Unfolding stakeholder thinking (pp. 19-42).
Routledge.
Davies, A. (2016). Best practice in corporate governance: Building reputation and sustainable success. Routledge.
De Grosbois, D. (2016). Corporate social responsibility reporting in the cruise tourism industry: a performance evaluation
using a new institutional theory based model. Journal of Sustainable Tourism, 24(2), 245-269. Dixon-Fowler, H. R.,
Ellstrand, A. E., & Johnson, J. L. (2017). The role of board environmental committees in corporate environmental
performance. Journal of Business Ethics, 140(3), 423-438.
Jones, T. M., Wicks, A. C., & Freeman, R. E. (2017). Stakeholder theory: The state of the art. The Blackwell guide to
business ethics, 17-37.
Klein, R. A. (2011). Responsible cruise tourism: Issues of cruise tourism and sustainability. Journal of Hospitality and
Tourism Management, 18(1), 107-116.
Miles, S. (2017). Stakeholder theory classification: A theoretical and empirical evaluation of definitions. Journal of
Business Ethics, 142(3), 437-459.
Muller, R. (2017). Project governance. Routledge.
Rodriguez-Fernandez, M. (2016). Social responsibility and financial performance: The role of good corporate
governance. BRQ Business Research Quarterly, 19(2), 137-151.
Ortiz‐de‐Mandojana, N., Aguilera‐Caracuel, J., & Morales‐Raya, M. (2016). Corporate governance and environmental
sustainability: the moderating role of the national institutional context. Corporate Social Responsibility and Environmental
Management, 23(3), 150-164.
van Vliet, M. T., Flörke, M., & Wada, Y. (2017). Quality matters for water scarcity. Nature Geoscience, 10(11), 800.
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