Table of Contents TITLE: Equality and Diversity in the workplace............................................................................1 INTRODUCTION...........................................................................................................................1 Overview and Background of research.......................................................................................1 Research Aim.............................................................................................................................1 Research Objectives....................................................................................................................1 Research Questions.....................................................................................................................2 Rational of research.....................................................................................................................2 LITERATURE REVIEW................................................................................................................2 Concept of equality and diversity at workplace..........................................................................2 Benefits of equality and diversity for developing better organisational culture in TESCO.......3 Challenges faced by TESCO in promoting equality and diversity.............................................3 Different ways by which TESCO can easily develop effective culture......................................4 RESEARCH METHODOLOGY.....................................................................................................4 TIMELINE OF RESEARCH ACTIVITIES....................................................................................6 REFERENCES................................................................................................................................1
TITLE: Equality and Diversity in the workplace INTRODUCTION Overview and Background of research The current investigation is accumulated on the topic equality and diversity at workplace. The main motive of conducting this investigation is to improvise knowledge on equality and diversity and its role at workplace. Equality is termed as the effective and fair practice of company where each and every employee get right to perform their business activity in effective manner without any kind of partial activity (Oswick and Noon, 2014). Free and fair practice allows business organisations in attaining their organisational goals and objectives in quicker manner. Diversity at workplace simply means that all kind of dissimilarities among workforce at workplacelike culture, social standards, age, sex,religion which differentiatesthemare recognisedandobservedwhileexecutingorganisationalwork.Inordertoconductthis investigation in effective manner, TESCO is taken into consideration. TESCO is a multinational grocery retailer that is headquartered in Hertfordshine, England, United Kingdom. The company was incorporated in the year in 1919. The main reason behind choosing this company is its internationalpresence.Internationaloperationalactivitiesdirectlyinfluencesthemin understanding role of equality and diversity for creating better organisational culture. This will support them in improving their performance at global scale as well. In this regard, researcher have developed aims and objectives for this research. Both of the them are described as below: Research Aim “To determine the role of equality and diversity for creating better organisational culture” A case on TESCO. Research Objectives To determine the concept of equality and diversity at workplace. To analyse the benefits of equality and diversity for developing better organisational culture in TESCO. To explore various challenges faced by TESCO in promoting equality and diversity. To identify different ways by which TESCO can easily develop effective culture. 1
Research Questions What is the concept of equality and diversity at workplace? What are the benefits of equality and diversity for developing better organisational culture in TESCO? What are various challenges faced by TESCO in promoting equality and diversity? What are different ways by which TESCO can easily develop effective culture? Rational of research The current investigation is conducted on identifying role of equality and diversity for creating better organisational culture. The main reason behind choosing this topic is its wider scope in business context as it supports companies in growing faster. Along with this, another importance of this research is that it will improve knowledge of researcher which will develop their skills as well. In context of TESCO, conduction of this research onrole of equality and diversity for creating better organisational culture will allow investigator in improving their productivity with effective organisational performance. It will also provide guidance to TESCO by which they can easily manage their business activities at global scale. LITERATURE REVIEW In simple terms, Literature review is observed as the scholar paper that includes extent level of knowledge, ideas, theories, methodologies, etc. all of these collaboratively contributes in attaining research outcome in quicker manner. This section provides in depth knowledge on the specific topic by including numerous of perception towards the same topic developed from various secondary sources such as books, online articles, journals etc (Sharma, 2016). With reference to current study, this section will include knowledge on the topic “To determine role of equality and diversity for creating better organisational culture”. Here, investigator have included various perception of authors in order to support the evidence in suitable manner. Literature review section for current study is divided into four section based on research objectives where each and every objective is addressed in effective manner with inclusion of different perception presented by authors. All sub parts of this section are described as below: Concept of equality and diversity at workplace As per views expressed byKlein, (2016) Equality simply means that providing equal opportunitiestoeveryoneatworkplacewithanykindofdiscriminationduetovarious 2
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characteristics. Diversity means providing effective value to each and every individual at workplace by considering their cultural difference and using them in a positive manner. Collaboration of this term means that providing equal organisational opportunities to all with support of diversity in order to support every individual in attaining their goals and objectives without any kind of discrimination. In business context, companies who operates it business activities often uses this concept for growing their business in faster manner. They also opt this for influencing interest of employees towards their enterprise which also ultimately enhances their working capabilities that leads to quick business success. Benefits of equality and diversity for developing better organisational culture in TESCO On the basis of thoughts represented byWrench, (2015) equality and diversity also supports businesses in improving their organisational culture. Here, the main motive of business enterprises is to improvise workforce influence with the help of equality and diversity at workplace. There are numerous of benefits that are gained by business organisation are increased productivity, improvement in employee engagement, wider range of skills, improvement in reputation of company etc. It can be said that equality and diversity helps business association in improving their culture becausecompany is consistof variantculture that allowsevery individual to know about different culture of one another (Leeflang and et. al., 2014.). This knowledge of culture supports employees in improvising their performance in effective manner. Along with this, it also appreciates employee engagement practices that directly and indirectly develops interest of employees towards organisational goals that ultimately improves their productivity as they are performing in more effective manner. Challenges faced by TESCO in promoting equality and diversity According to perception presented byCook, (2017)businesses who operates their work at international scale faces several issues associated with equality and diversity that also influences their organisational performance in effective manner. Acceptance and respect are identified as the main challenges which are faced by companies while operating businesses at international scale. It has been observed that it is difficult for employees to accept their colleagues and other associated people belonging to different culture (Hornibrook, May and Fearne, 2015). This also develops conflicts and confusion in viewpoint of people. In addition to this, language and communication is the another major challenge that has been identified in businesses. This can be well understood with the help of an example.For instance:Employees 3
of TESCO faces issues in understanding language of their colleagues as they belongs to different culture. Here, these people does not able to communicate with one another for important work as well. This ultimately affects their productivity level. As a result, due to this it become difficult for companies like TESCO to succeed in quicker manner. Different ways by which TESCO can easily develop effective culture From the viewpoint ofPark and Harris, (2014) it has been identified that there are numerousofwayswhichareoptedbybusinessassociationsfordevelopingeffective organisational culture at workplace. The best way which have been identified is regular based training. In this, training is provided to every employees about some basic cultural tips which helps them in understanding basic cultural values at workplace. This ultimately develops their interest towards culture of one another. Training for employees allows provides each and every individual to interact with one another for long sessions. This interaction develops strong bond among them. As a result, this improves relationship of employees at workplace. That ultimately results in the improvement of their organisational culture as all of them knows about each one's culture and also understands their values (Crane and et. al., 2019). This develops respect for one another at workplace. Apart from this, some of the another ways which supports in development of effective culture at workplace are empowering educated managers, friendly workforce policies, create mentorship programme, improve gender ration etc. implementation of all these ways supports businesses in attaining their organisational goals in quicker manner. RESEARCH METHODOLOGY This section plays an essential role in every research as it provides guidance to every investigator in order to attain outcome of research topic in rightful manner. The chosen topic for current investigation is to determine the role of equality and diversity for creating better organisational culture (Hornibrook, May and Fearne, 2015). The major concern of investigator with current investigation is to conduct it in appropriate manner by fulfilling all requirements. Research methodology section includes various types of methods that collaboratively supports in attaining valid outcome for investigation. Some main sections are described as below in effective manner: Type of Investigation: 4
For effective implementation investigation, it is preliminary objective of researcher is to develop investigation in a suitable manner. Type of investigation are mainly of two types that is quantitative and qualitative research. Quantitative research investigation is mainly used to investigate research in a systematic manner with the usage of statistical and mathematical techniques. Whereas, qualitative research is helpful in analysing different human perception presented on single topic (Park and Harris, 2014). It mainly analysis words, pictures etc. for developing in depth knowledge on research topic. For current investigation on equality and diversity at workplace researcher will give preference to qualitative investigation. The main reason behind choosing this method is to develop knowledge on given topic so that learning outcome can be obtained from it. Research Design: It is identified as the blue print of overall investigation. Research design is also seen as an important area of investigation that helps investigator in developing their knowledge on Equality and Diversity in the workplace in effective manner (Wood, Coe and Wrigley, 2016). Research design are mainly of three types that is exploratory, experimental, descriptive research design etc. With reference to the current context of research, investigator will going to opt descriptive research design as it is associated with qualitative analysis which ultimately leads to attainment of valid research outcome. Data Collection Tools: Data collection refers to the method of gathering information on single topic. Here, information is gathered with usage of different sources which are selected by investigator according to their feasibility. Data collection methods are of two types that primary and secondary method. In primary method of data collection, investigator gathers information directlyfromrespondentforpurposeofattainingauthenticinformation.Inthismethod, investigator gathers information at the very first which is only used by them (Klein, 2016). Common sources of primary data collection are questionnaire, survey focus group, observation, interviews etc. In secondary method of data collection, researcher gives preferences to already developed data in order to reuse it for current investigation. It is a kind of second hand data that is developed from already published information (Ryan, Ravenswood and Pringle, 2014). Main sources of secondary data collection methods are various published articles, books, newspaper, journals, websites. In the current investigation, researcher will accumulate both the methods in 5
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order to complete this research within the provided time frame. In primary method, questionnaire will going to be opted by investigator. In secondary method of data collection, investigator will gather information from various books, journals, online articles etc. so that information can be gathered within provided time frame along with authenticity. TIMELINE OF RESEARCH ACTIVITIES Gantt chart is the graphical representation of the activities or task that can be performed under a project against the time, also known as visual presentation of a project. It is basically breaking down the activities of the project which can be done by a fixed period of time (Crane and et. al., 2019). The tasks are shown on the vertical axis and the time spend on that task is shown on horizontal axis . It also shows the dependencies between various activities in the project. It keeps the organization updated about when the project will get completed and what are the additional resources required to complete the project on time. 6
REFERENCES Books and Journals Cook, S., 2017.Measuring customer service effectiveness. Routledge. Crane, A. and et.al., 2019.Business ethics: Managing corporate citizenship and sustainability in the age of globalization. Oxford University Press. Hornibrook, S., May, C. and Fearne, A., 2015. Sustainable development and the consumer: Exploring the role of carbon labelling in retail supply chains.Business Strategy and the Environment.24(4). pp.266-276. Klein, U., 2016, January. Gender equality and diversity politics in higher education: Conflicts, challengesandrequirementsforcollaboration.InWomen'sStudiesInternational Forum(Vol. 54. pp.147-156). Pergamon. Leeflang,P.S.,andet.al.,2014.Challengesandsolutionsformarketinginadigital era.European management journal.32(1). pp.1-12. Oswick, C. and Noon, M., 2014. Discourses of diversity, equality and inclusion: trenchant formulations or transient fashions?.British Journal of Management.25(1). pp.23-39. Park, J. Y. and Harris, S., 2014. Microfoundations for learning within international joint ventures.International Business Review.23(3). pp.490-503. Ryan, I., Ravenswood, K. and Pringle, J. K., 2014. 10 equality and diversity in aotearoa new Zealand.9.78 E+12: Country Perspectives on Diversity and Equal Treatment.p.175. Sharma, A., 2016. Managing diversity and equality in the workplace.Cogent Business & Management,.3(1). p.1212682. Wood,S.,Coe,N.M.andWrigley,N.,2016.Multi-scalarlocalizationandcapability transference: exploring embeddedness in the Asian retail expansion of Tesco.Regional Studies.50(3). pp.475-495. Wrench,J.,2015.Diversitymanagement.RoutledgeInternationalHandbookofDiversity Studies. New York.254.p.262. 2