The impact of Equality and Diversity on employee’s performance in the organisation of Tesco
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AI Summary
This research project focuses on studying the impact of Equality and Diversity on employee’s performance in the organization of Tesco. It aims to explore the different diversity factors, examine the benefits of equality and diversity, investigate the importance of diversity and equality, and recommend ways for Tesco to introduce equality and diversity to employees. The research methodology includes data collection through a questionnaire and thematic analysis. The findings will provide insights into the significance of equality and diversity in Tesco.
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Research Project
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Table of Contents
Part 2 The Research Project ............................................................................................................1
Title: ...............................................................................................................................................1
Introduction .....................................................................................................................................1
Research Methodology ..........................................................................................................2
Data Analysis .........................................................................................................................5
Part 3 – Communicating the Outcomes.........................................................................................17
Part 4 - Reflection on the application of research methodologies and concepts...........................20
Reflection.............................................................................................................................20
Alternative methodology......................................................................................................21
References .....................................................................................................................................22
Appendix .......................................................................................................................................24
Part 2 The Research Project ............................................................................................................1
Title: ...............................................................................................................................................1
Introduction .....................................................................................................................................1
Research Methodology ..........................................................................................................2
Data Analysis .........................................................................................................................5
Part 3 – Communicating the Outcomes.........................................................................................17
Part 4 - Reflection on the application of research methodologies and concepts...........................20
Reflection.............................................................................................................................20
Alternative methodology......................................................................................................21
References .....................................................................................................................................22
Appendix .......................................................................................................................................24
Part 2 The Research Project
Title:
The impact of Equality and Diversity on employee’s performance in the organisation of
Tesco.
Introduction
The assessment of the project conveys incredible comprehension corresponding to the zone
of equity and diversity and its effect over the performance of workers. In this manner, it is a wide
territory of examination which started point by point investigation to recognize detailed
examination and improve individual’s professional and personal capacity (Ang and Van Dyne,
2015). Equality and diversity are two significant term of the executives which are requires to be
overseen by the organizations for the viable execution of business activities. Along these lines,
equality and diversity the board is a significant worry of a business and impact the whole
execution of business through influencing the usefulness of representatives at working
environment. In this current investigation the research is based over Tesco, accordingly this is
the picked association for this task (Chen, Liu and Portnoy, 2012). Tesco is an enormous British
worldwide staple goods and general product retailer which has high brand sway inside the
worldwide market as the organization is having activities at wide scale. The headquarter of the
firm is in Welwyn Garden City, Hertfordshire, England, United Kingdom. The organization was
set up in the time of 1919 by the likely endeavours of Jack Cohen. The organization is having
around 4,50,000 representatives in which male and female are included and who are contributing
their possibilities in the movement of the business.
Research Aim
In this research the main aim is to study the behaviour of equality and diversity on
employees in Tesco.
Research Objectives
To study the different diversity factors.
To examine the benefits of equality and diversity in Tesco
To investigate the importance of diversity and equality in Tesco To recommend ways that Tesco can introduce equality and diversity to employees in a
great way so that all employees respect each other’s differences.
1
Title:
The impact of Equality and Diversity on employee’s performance in the organisation of
Tesco.
Introduction
The assessment of the project conveys incredible comprehension corresponding to the zone
of equity and diversity and its effect over the performance of workers. In this manner, it is a wide
territory of examination which started point by point investigation to recognize detailed
examination and improve individual’s professional and personal capacity (Ang and Van Dyne,
2015). Equality and diversity are two significant term of the executives which are requires to be
overseen by the organizations for the viable execution of business activities. Along these lines,
equality and diversity the board is a significant worry of a business and impact the whole
execution of business through influencing the usefulness of representatives at working
environment. In this current investigation the research is based over Tesco, accordingly this is
the picked association for this task (Chen, Liu and Portnoy, 2012). Tesco is an enormous British
worldwide staple goods and general product retailer which has high brand sway inside the
worldwide market as the organization is having activities at wide scale. The headquarter of the
firm is in Welwyn Garden City, Hertfordshire, England, United Kingdom. The organization was
set up in the time of 1919 by the likely endeavours of Jack Cohen. The organization is having
around 4,50,000 representatives in which male and female are included and who are contributing
their possibilities in the movement of the business.
Research Aim
In this research the main aim is to study the behaviour of equality and diversity on
employees in Tesco.
Research Objectives
To study the different diversity factors.
To examine the benefits of equality and diversity in Tesco
To investigate the importance of diversity and equality in Tesco To recommend ways that Tesco can introduce equality and diversity to employees in a
great way so that all employees respect each other’s differences.
1
Research Questions
What is meant by equality and diversity?
What are the different factors of diversity?
What are the benefits of equality and diversity in Tesco?
What is the importance of diversity and equality in Tesco?
What are the different issues faced by Sainsbury from equality and diversity?
What strategies could be used in order deliver equality and diversity in a great way?
Research Methodology
Research methodology is integral aspect of the systematic completion of the study. This
is beneficial and systematic method that is pursued in time through researchers for the collection
of qualitative and quantitative information. This portion of this research is intended primarily to
give researcher with accurate information on the subject. For reliable information on the latest
case is to be obtained. Researchers can achieve research goals and objectives with aid of research
methodology. The research methodology often defines, chooses, integrates, examines and
evaluates data related to study or topic (Fletcher, 2017). The analysis methods are particular tools
or techniques. Under this, the various layers involved in the research onion given below:
Research philosophies- It applies to belief that helps researchers collect and interpret
data on the given area of study. There are many fields of ontology, axiology and epistemology of
research methodology. The essence of truth is clarified by ontology. Epistemology allows
researchers to find knowledge on the topic. Axiology assists scientists in studying how the
selection and assessment of work affects beliefs and interest. The theory of epistemology is
important in the current study as it allows researchers to obtain objective results. In this
approach, researchers use the philosophy of positivism, which encourages researchers through
providing accurate and credible evidence over a minimum period of time. The framework of this
kind of philosophy in the studies and discussions is well known. At the other hand, the
philosophy of interpretivism in research philosophy according to this study is not useful and
acceptable because it requires maximum time and does not yield reliable results (Humphries,
2017).
Research Approaches- It presents an integral mechanism in which relevant theme data
are analyzed or evaluated. The analysis is focused on the concept of internal documents studies,
using a single category of information, for example qualitative or quantitative information. The
2
What is meant by equality and diversity?
What are the different factors of diversity?
What are the benefits of equality and diversity in Tesco?
What is the importance of diversity and equality in Tesco?
What are the different issues faced by Sainsbury from equality and diversity?
What strategies could be used in order deliver equality and diversity in a great way?
Research Methodology
Research methodology is integral aspect of the systematic completion of the study. This
is beneficial and systematic method that is pursued in time through researchers for the collection
of qualitative and quantitative information. This portion of this research is intended primarily to
give researcher with accurate information on the subject. For reliable information on the latest
case is to be obtained. Researchers can achieve research goals and objectives with aid of research
methodology. The research methodology often defines, chooses, integrates, examines and
evaluates data related to study or topic (Fletcher, 2017). The analysis methods are particular tools
or techniques. Under this, the various layers involved in the research onion given below:
Research philosophies- It applies to belief that helps researchers collect and interpret
data on the given area of study. There are many fields of ontology, axiology and epistemology of
research methodology. The essence of truth is clarified by ontology. Epistemology allows
researchers to find knowledge on the topic. Axiology assists scientists in studying how the
selection and assessment of work affects beliefs and interest. The theory of epistemology is
important in the current study as it allows researchers to obtain objective results. In this
approach, researchers use the philosophy of positivism, which encourages researchers through
providing accurate and credible evidence over a minimum period of time. The framework of this
kind of philosophy in the studies and discussions is well known. At the other hand, the
philosophy of interpretivism in research philosophy according to this study is not useful and
acceptable because it requires maximum time and does not yield reliable results (Humphries,
2017).
Research Approaches- It presents an integral mechanism in which relevant theme data
are analyzed or evaluated. The analysis is focused on the concept of internal documents studies,
using a single category of information, for example qualitative or quantitative information. The
2
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inductive method to learning is more useful to interpret qualitative knowledge. At the other hand,
a deductive approach to analysis is helpful for evaluating quantitative knowledge. Investigators
should follow an investigation-related deductive approach. This method helps researchers deal
with inductive and inductive vulnerabilities. It makes researchers easier to examine the deductive
method and the main reason to use this approach is that it helps in analyze the valid information
and getting positive outcomes (Kumar, 2019).
Research Choice- It is fourth layer of the Framework for research onion and consist
three research choices such as mono-method, mixed-method and multi-method. These are
important study choices. Just one type of data known as qualitative or quantitative should be
collected by a mono method. These are effective choices, but mono-choices are useful to carry
out the present investigation. This choice will support researchers in their quantitative or
qualitative collection and analysis of one particular type of data.
Research strategy- It is a data collection method focused on effective testing strategies.
Numerous research techniques exist, including action research, trial, systematic literature review,
surveys, interviews, and more. All of these are important, but two types of research strategy are
chosen by the investigator to conduct this study on the existing subject. Such strategies include a
survey and a literature review. For collection of primary information over a short period of time,
a survey strategy was adopted. Systematic literature review is a method that the investigator uses
to obtain relevant knowledge from secondary sources, i.e. articles, internet sources, journals and
others This work was performed using the quantitative method as it supports researchers
collecting knowledge in numbers and quantitatively. There are numerous reasons to use a
quantitative approach such as researchers can pick large samples, concentrate on series or data,
take longer etc. On other hand, qualitative methods are not useful for conducting this study
because they are not fairly relevant data collection methods (Mohajan, 2018).
Time horizon- It is an essential aspect of research process as it makes it easier for
researchers to complete through dissertation task. Two important time horizon approaches such
as cross section and longitudinal are available. Both are important time horizon approaches, yet a
cross-sectional time approach is helpful to conduct the present study, as this is based on the
actual situation and facilitates timely and systematic research in each section of research. The
time management tool named Gantt chart is also part of this portion of technique. This tool
3
a deductive approach to analysis is helpful for evaluating quantitative knowledge. Investigators
should follow an investigation-related deductive approach. This method helps researchers deal
with inductive and inductive vulnerabilities. It makes researchers easier to examine the deductive
method and the main reason to use this approach is that it helps in analyze the valid information
and getting positive outcomes (Kumar, 2019).
Research Choice- It is fourth layer of the Framework for research onion and consist
three research choices such as mono-method, mixed-method and multi-method. These are
important study choices. Just one type of data known as qualitative or quantitative should be
collected by a mono method. These are effective choices, but mono-choices are useful to carry
out the present investigation. This choice will support researchers in their quantitative or
qualitative collection and analysis of one particular type of data.
Research strategy- It is a data collection method focused on effective testing strategies.
Numerous research techniques exist, including action research, trial, systematic literature review,
surveys, interviews, and more. All of these are important, but two types of research strategy are
chosen by the investigator to conduct this study on the existing subject. Such strategies include a
survey and a literature review. For collection of primary information over a short period of time,
a survey strategy was adopted. Systematic literature review is a method that the investigator uses
to obtain relevant knowledge from secondary sources, i.e. articles, internet sources, journals and
others This work was performed using the quantitative method as it supports researchers
collecting knowledge in numbers and quantitatively. There are numerous reasons to use a
quantitative approach such as researchers can pick large samples, concentrate on series or data,
take longer etc. On other hand, qualitative methods are not useful for conducting this study
because they are not fairly relevant data collection methods (Mohajan, 2018).
Time horizon- It is an essential aspect of research process as it makes it easier for
researchers to complete through dissertation task. Two important time horizon approaches such
as cross section and longitudinal are available. Both are important time horizon approaches, yet a
cross-sectional time approach is helpful to conduct the present study, as this is based on the
actual situation and facilitates timely and systematic research in each section of research. The
time management tool named Gantt chart is also part of this portion of technique. This tool
3
consist the start and end of each activity which assists researchers to complete their thesis within
a certain amount of time.
Data collection- The collection of data is the collection process by source, technique or
system of primordial and secondary knowledge. In context to collect primary information,
researcher has selected a questionnaire to promote it with accurate or first-hand knowledge in a
shorter period. There are numerous secondary sources named books, articles, research
publications, journals and others for the collection of secondary information. These are effective
ways for collecting primary and secondary data (Taherdoost, 2016). Thus, researchers can
effectively achieve goals and dissertation aims with the use of secondary and primary sources of
data and techniques.
Advantages and Disadvantages of Primary method
Advantages Disadvantages
This method provides the relevant as well as
original data related to research study.
It is costly and takes more time in collection of
information.
Data accuracy is high. It does not provide the feasible results.
Advantages and Disadvantages of Secondary method
Advantages Disadvantages
Sources are already available in collection of
information.
The collected information is not accurate from
secondary method.
4
a certain amount of time.
Data collection- The collection of data is the collection process by source, technique or
system of primordial and secondary knowledge. In context to collect primary information,
researcher has selected a questionnaire to promote it with accurate or first-hand knowledge in a
shorter period. There are numerous secondary sources named books, articles, research
publications, journals and others for the collection of secondary information. These are effective
ways for collecting primary and secondary data (Taherdoost, 2016). Thus, researchers can
effectively achieve goals and dissertation aims with the use of secondary and primary sources of
data and techniques.
Advantages and Disadvantages of Primary method
Advantages Disadvantages
This method provides the relevant as well as
original data related to research study.
It is costly and takes more time in collection of
information.
Data accuracy is high. It does not provide the feasible results.
Advantages and Disadvantages of Secondary method
Advantages Disadvantages
Sources are already available in collection of
information.
The collected information is not accurate from
secondary method.
4
This is time saving as well as cost saving. Data and information may be old and also not
up to date.
Sampling- It refers to systematic selection process of total population sample size. There
are two main sample selection methods, namely probability and the non- probability. To select
sizes in accordance with current study, the researcher has implemented a basic random sampling
technique as a sort of chance sampling. It is useful method of sampling because this makes the
collection of large samples simpler for researchers. 50 respondents under the probability
sampling are picked randomly. The different reason for using random sample, such as simple
estimation estimates, aid with choosing large samples, accurate tests etc.
Cost- This is one of the necessary factor in research as it helps in conducting the research
in a better manner. In this, researcher should have the proper cost so that it can able to perform
all the activities included in research significantly. The cost included in the research is related to
printing, travelling, stationery, internet charges and others.
Access- In this, researcher should have the proper access about collection of information
because if without permission researcher use sources to collect data then it will be unethical. It
will develop the negative impact on research outcomes. There should be the proper access to use
the sources for collection of information from primary and secondary sources.
Ethical consideration- The ethical consideration can be specified as most necessary
research parts. In regards to this, the research participants should not subjected to harm in any
ways. Full consent should mainly obtained participants prior to study. At the time of conducting
an investigation, researcher should follow all the ethical considerations such as data privacy,
confidentiality, informed consent, anonymity and others. This helps in conducting an
investigation in an ethical manner and getting positive outcomes effectively.
Data Analysis
This characterized to be the most significant region of an examination as it gives a way to
recognize, break down and evalute data for the expectation of coming to at reasonable result.
This area is mainly encompasses over the information that are accumulated for a specific study
as in this analysis has been done over the information accumulated from different sources (Choi
and Rainey, 2014). In the current examination work dependent on dissecting the effect of
Equality and Diversity on representative's exhibition of an association, information has been
5
up to date.
Sampling- It refers to systematic selection process of total population sample size. There
are two main sample selection methods, namely probability and the non- probability. To select
sizes in accordance with current study, the researcher has implemented a basic random sampling
technique as a sort of chance sampling. It is useful method of sampling because this makes the
collection of large samples simpler for researchers. 50 respondents under the probability
sampling are picked randomly. The different reason for using random sample, such as simple
estimation estimates, aid with choosing large samples, accurate tests etc.
Cost- This is one of the necessary factor in research as it helps in conducting the research
in a better manner. In this, researcher should have the proper cost so that it can able to perform
all the activities included in research significantly. The cost included in the research is related to
printing, travelling, stationery, internet charges and others.
Access- In this, researcher should have the proper access about collection of information
because if without permission researcher use sources to collect data then it will be unethical. It
will develop the negative impact on research outcomes. There should be the proper access to use
the sources for collection of information from primary and secondary sources.
Ethical consideration- The ethical consideration can be specified as most necessary
research parts. In regards to this, the research participants should not subjected to harm in any
ways. Full consent should mainly obtained participants prior to study. At the time of conducting
an investigation, researcher should follow all the ethical considerations such as data privacy,
confidentiality, informed consent, anonymity and others. This helps in conducting an
investigation in an ethical manner and getting positive outcomes effectively.
Data Analysis
This characterized to be the most significant region of an examination as it gives a way to
recognize, break down and evalute data for the expectation of coming to at reasonable result.
This area is mainly encompasses over the information that are accumulated for a specific study
as in this analysis has been done over the information accumulated from different sources (Choi
and Rainey, 2014). In the current examination work dependent on dissecting the effect of
Equality and Diversity on representative's exhibition of an association, information has been
5
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created by means of the help of thematic investigation as in this questions are structured over the
inquiries of survey which are compelling in covering the point and goals of the venture. Likewise
to this, the interpretation of data is relay over the creation of frequency table in which graphs and
charts are developed to represents the consent of participants in context to a specific area
(Chrobot-Mason and Aramovich, 2013).
Frequency Table:
Q1) Do you have an appropriate idea about the conceptual framework of equality
and diversity in the context of business?
Frequency
a) Yes 49
b) No 1
Q2) What do you think, is it required for the businesses to manage equality and
diversity for the purpose of accessing effective employees performance?
Frequency
a) Required 48
b) Not Required 2
Q3) As per your view, How is it important for Tesco to manage equality and
diversity at workplace?
Frequency
a) Very Important 44
b) Not Important 3
c) Neutral 3
Q4) According to your view, what are the different factors of diversity that
affects the performance of employees within Tesco?
Frequency
a) Mental and physical abilities 12
b) Gender Concerns 10
c) Possible Differences of Generations 13
d) Professional Qualification 15
Q5) What do you think, are the potential benefits of managing equality and
diversity at workplace?
Frequency
a) Attract and retain the best quality employees 10
b) Create more positive working relationships 8
c) Variety of different perspectives 12
d) Faster problem-solving 10
6
inquiries of survey which are compelling in covering the point and goals of the venture. Likewise
to this, the interpretation of data is relay over the creation of frequency table in which graphs and
charts are developed to represents the consent of participants in context to a specific area
(Chrobot-Mason and Aramovich, 2013).
Frequency Table:
Q1) Do you have an appropriate idea about the conceptual framework of equality
and diversity in the context of business?
Frequency
a) Yes 49
b) No 1
Q2) What do you think, is it required for the businesses to manage equality and
diversity for the purpose of accessing effective employees performance?
Frequency
a) Required 48
b) Not Required 2
Q3) As per your view, How is it important for Tesco to manage equality and
diversity at workplace?
Frequency
a) Very Important 44
b) Not Important 3
c) Neutral 3
Q4) According to your view, what are the different factors of diversity that
affects the performance of employees within Tesco?
Frequency
a) Mental and physical abilities 12
b) Gender Concerns 10
c) Possible Differences of Generations 13
d) Professional Qualification 15
Q5) What do you think, are the potential benefits of managing equality and
diversity at workplace?
Frequency
a) Attract and retain the best quality employees 10
b) Create more positive working relationships 8
c) Variety of different perspectives 12
d) Faster problem-solving 10
6
e) Better decision making 10
Q6) As per your perception, what are the advantages are attained by Tesco via
managing diverse and inclusive working environment for the employees?
Frequency
a) Increased business performance 12
b) Effective working collaboration among employees 10
c) Appeal to Wider Range of Customers 8
d) Improve creativity at workplace 10
e) Reducing the Risk 10
Q7) According to you, in what manner the suitable management of equality and
diversity influences the performance of employees within Tesco?
Frequency
a) Positive 46
b) Negative 2
c) Neutral 2
Q8) What do you think, are the suitable policies and legislations required to be
opt by the businesses with diverse and inclusive workforce?
Frequency
a) Race Relation Act 10
b) Human Rights 10
c) Disability Discrimination Act 10
d) Sex Discrimination Act 10
e) Equality Act 10
Q9) From your perspective, what key issues are faced by Tesco due to equality
and diversity at workplace?
Frequency
a) Ethical and Cultural Difference 15
b) Language and Communication 10
c) Gender Inequality 15
d) Prejudice and Discrimination 10
Q10) As per your opinion, What could be the best strategy for Tesco deliver
equality and diversity in a great way?
Frequency
a) Identify and prevent unconscious bias 15
7
Q6) As per your perception, what are the advantages are attained by Tesco via
managing diverse and inclusive working environment for the employees?
Frequency
a) Increased business performance 12
b) Effective working collaboration among employees 10
c) Appeal to Wider Range of Customers 8
d) Improve creativity at workplace 10
e) Reducing the Risk 10
Q7) According to you, in what manner the suitable management of equality and
diversity influences the performance of employees within Tesco?
Frequency
a) Positive 46
b) Negative 2
c) Neutral 2
Q8) What do you think, are the suitable policies and legislations required to be
opt by the businesses with diverse and inclusive workforce?
Frequency
a) Race Relation Act 10
b) Human Rights 10
c) Disability Discrimination Act 10
d) Sex Discrimination Act 10
e) Equality Act 10
Q9) From your perspective, what key issues are faced by Tesco due to equality
and diversity at workplace?
Frequency
a) Ethical and Cultural Difference 15
b) Language and Communication 10
c) Gender Inequality 15
d) Prejudice and Discrimination 10
Q10) As per your opinion, What could be the best strategy for Tesco deliver
equality and diversity in a great way?
Frequency
a) Identify and prevent unconscious bias 15
7
b) Provide equality and diversity training 10
c) Equal pay to employees 15
d) Implementation of policies and legislations 10
8
c) Equal pay to employees 15
d) Implementation of policies and legislations 10
8
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Thematic Analysis
Theme 1) The individual have a fitting thought regarding the theoretical structure of balance and
decent variety with regards to business.
Q1) Do you have a suitable thought regarding the reasonable system of balance
and assorted variety with regards to business?
Frequency
a) Yes 49
b) No 1
Interpretation:
In the current investigation of the examination has been executed to decide the occasion
of individuals with respect to the applied structure of correspondence and assorted variety with
regards to business along these lines in this examination has been executed among 50 members
and out of that 49 are having critical thought regarding the idea and one isn't having equivalent to
the individual isn't tremendously intrigued in regards to the subject.
9
Theme 1) The individual have a fitting thought regarding the theoretical structure of balance and
decent variety with regards to business.
Q1) Do you have a suitable thought regarding the reasonable system of balance
and assorted variety with regards to business?
Frequency
a) Yes 49
b) No 1
Interpretation:
In the current investigation of the examination has been executed to decide the occasion
of individuals with respect to the applied structure of correspondence and assorted variety with
regards to business along these lines in this examination has been executed among 50 members
and out of that 49 are having critical thought regarding the idea and one isn't having equivalent to
the individual isn't tremendously intrigued in regards to the subject.
9
Theme 2) It is required for the businesses to manage equality and diversity for the purpose of
accessing effective employees performance.
Q2) What do you think, is it required for the businesses to manage equality and
diversity for the purpose of accessing effective employees performance?
Frequency
a) Required 48
b) Not Required 2
Interpretation:
The study is being conducted for analysing the requirement for a business to oversee
equity and diversity to survey successful representatives execution that for 48 individuals are
said that it is a lot of significant or required for the business to overseeing fairness and assorted
variety as it is significant for the workers to fortify their capacity to pick up development and
remaining are not in favor with equivalent to per their view it isn't that required for the business
to oversee balance and assorted variety for the aim of ad libbing workers execution..
10
accessing effective employees performance.
Q2) What do you think, is it required for the businesses to manage equality and
diversity for the purpose of accessing effective employees performance?
Frequency
a) Required 48
b) Not Required 2
Interpretation:
The study is being conducted for analysing the requirement for a business to oversee
equity and diversity to survey successful representatives execution that for 48 individuals are
said that it is a lot of significant or required for the business to overseeing fairness and assorted
variety as it is significant for the workers to fortify their capacity to pick up development and
remaining are not in favor with equivalent to per their view it isn't that required for the business
to oversee balance and assorted variety for the aim of ad libbing workers execution..
10
Theme 3) It is important for Tesco to manage equality and diversity at workplace.
Q3) As per your view, How is it important for Tesco to manage equality and
diversity at workplace?
Frequency
a) Very Important 44
b) Not Important 3
c) Neutral 3
Interpretation:
The portrayal of the previously mentioned diagrams expressed that 44 out of 50
individuals are said that it is a lot of significant for Tesco in oversee fairness and decent variety
for the possible goal of ad libbing the general business execution and 3 members are not in favor
with equivalent to per their view it isn't required for Tesco to oversee uniformity and assorted
variety at working environment or the extra individuals are impartial as they are not giving any
conversation on the equivalent.
11
Q3) As per your view, How is it important for Tesco to manage equality and
diversity at workplace?
Frequency
a) Very Important 44
b) Not Important 3
c) Neutral 3
Interpretation:
The portrayal of the previously mentioned diagrams expressed that 44 out of 50
individuals are said that it is a lot of significant for Tesco in oversee fairness and decent variety
for the possible goal of ad libbing the general business execution and 3 members are not in favor
with equivalent to per their view it isn't required for Tesco to oversee uniformity and assorted
variety at working environment or the extra individuals are impartial as they are not giving any
conversation on the equivalent.
11
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Theme 4) There are different factors of diversity that affects the performance of employees
within Tesco.
Q4) According to your view, what are the different factors of diversity that
affects the performance of employees within Tesco?
Frequency
a) Mental and physical abilities 12
b) Gender Concerns 10
c) Possible Differences of Generations 13
d) Professional Qualification 15
Interpretation:
According to the descriptive analysis executed over equality and diversity aspects has
been evaluated that there are different factors of diversity that affects the performance of
employees within Tesco, therefore, 12 out of 50 people are in favour of mental and physical
abilities 10 participants are in concern with gender equality another 13 people are go with the
area of possible difference of generations and remaining are go with professional qualifications.
12
within Tesco.
Q4) According to your view, what are the different factors of diversity that
affects the performance of employees within Tesco?
Frequency
a) Mental and physical abilities 12
b) Gender Concerns 10
c) Possible Differences of Generations 13
d) Professional Qualification 15
Interpretation:
According to the descriptive analysis executed over equality and diversity aspects has
been evaluated that there are different factors of diversity that affects the performance of
employees within Tesco, therefore, 12 out of 50 people are in favour of mental and physical
abilities 10 participants are in concern with gender equality another 13 people are go with the
area of possible difference of generations and remaining are go with professional qualifications.
12
Theme 5) There are multiple potential benefits of managing equality and diversity at workplace.
Q5) What do you think, are the potential benefits of managing equality and
diversity at workplace?
Frequency
a) Attract and retain the best quality employees 10
b) Create more positive working relationships 8
c) Variety of different perspectives 12
d) Faster problem-solving 10
e) Better decision making 10
Interpretation:
From the opinion analysis of the participants involving in the venture it has been
incorporated the craftsmanship there are numerous expected advantages of Management quality
and decent variety at work environment for 10 out of 50 individuals are agreeable to attract and
retain the best quality employees, 8 participants are in favour of create more positive working
relationships, 12 12 individuals are go with a variety of different perspectives and 10 people on
go with faster problem solving and remaining are in a worry with better dynamic..
13
Q5) What do you think, are the potential benefits of managing equality and
diversity at workplace?
Frequency
a) Attract and retain the best quality employees 10
b) Create more positive working relationships 8
c) Variety of different perspectives 12
d) Faster problem-solving 10
e) Better decision making 10
Interpretation:
From the opinion analysis of the participants involving in the venture it has been
incorporated the craftsmanship there are numerous expected advantages of Management quality
and decent variety at work environment for 10 out of 50 individuals are agreeable to attract and
retain the best quality employees, 8 participants are in favour of create more positive working
relationships, 12 12 individuals are go with a variety of different perspectives and 10 people on
go with faster problem solving and remaining are in a worry with better dynamic..
13
Theme 6) There are assorted advantages that are attained by Tesco via managing diverse and
inclusive working environment for the employees.
Q6) As per your perception, what are the advantages are attained by Tesco via
managing diverse and inclusive working environment for the employees?
Frequency
a) Increased business performance 12
b) Effective working collaboration among employees 10
c) Appeal to Wider Range of Customers 8
d) Improve creativity at workplace 10
e) Reducing the Risk 10
Interpretation:
In this present scenario analysis has been executed to determine the potential advantages
that are attained by Tesco while managing diverse and inclusive working environment for the
employees. Therefore survey is 50 participants and different people have different recording a
single subject area like out of that 12 people are in favour of increased business performance,
energy in favour of effective working collaboration and 8 participants are with appeal to wider
range of customers. Remaining responsive are in fabour of improve creativity at workplace and
reducing the risk respectively.
14
inclusive working environment for the employees.
Q6) As per your perception, what are the advantages are attained by Tesco via
managing diverse and inclusive working environment for the employees?
Frequency
a) Increased business performance 12
b) Effective working collaboration among employees 10
c) Appeal to Wider Range of Customers 8
d) Improve creativity at workplace 10
e) Reducing the Risk 10
Interpretation:
In this present scenario analysis has been executed to determine the potential advantages
that are attained by Tesco while managing diverse and inclusive working environment for the
employees. Therefore survey is 50 participants and different people have different recording a
single subject area like out of that 12 people are in favour of increased business performance,
energy in favour of effective working collaboration and 8 participants are with appeal to wider
range of customers. Remaining responsive are in fabour of improve creativity at workplace and
reducing the risk respectively.
14
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Theme 7) In different manner the suitable management of equality and diversity influences the
performance of employees within Tesco.
Q7) According to you, in what manner the suitable management of equality and
diversity influences the performance of employees within Tesco?
Frequency
a) Positive 46
b) Negative 2
c) Neutral 2
Interpretation:
As per the assessment of review dependent on breaking down the effect of
correspondence and decent variety over the presentation of workers inside Tesco it has been
assessed that lion's share of individuals are said that appropriate administration of fairness and
assorted variety has constructive effect over the exhibition of business and another two
individuals are not in favor with the equivalent and remaining members are not giving any
conversation on the equivalent.
15
performance of employees within Tesco.
Q7) According to you, in what manner the suitable management of equality and
diversity influences the performance of employees within Tesco?
Frequency
a) Positive 46
b) Negative 2
c) Neutral 2
Interpretation:
As per the assessment of review dependent on breaking down the effect of
correspondence and decent variety over the presentation of workers inside Tesco it has been
assessed that lion's share of individuals are said that appropriate administration of fairness and
assorted variety has constructive effect over the exhibition of business and another two
individuals are not in favor with the equivalent and remaining members are not giving any
conversation on the equivalent.
15
Theme 8) The appropriate strategies and enactments required to be select by the
organizations with various and comprehensive workforce.
Q8) What do you think, are the suitable policies and legislations required to be
opt by the businesses with diverse and inclusive workforce?
Frequency
a) Race Relation Act 10
b) Human Rights 10
c) Disability Discrimination Act 10
d) Sex Discrimination Act 10
e) Equality Act 10
Interpretation:
Analysis of the graph represent start there are multiple policies and legislation like Race
Relation Act, Human rights, Disability discrimination act and equality act that are are required to
be opted by the businesses with diverse workforce.
16
organizations with various and comprehensive workforce.
Q8) What do you think, are the suitable policies and legislations required to be
opt by the businesses with diverse and inclusive workforce?
Frequency
a) Race Relation Act 10
b) Human Rights 10
c) Disability Discrimination Act 10
d) Sex Discrimination Act 10
e) Equality Act 10
Interpretation:
Analysis of the graph represent start there are multiple policies and legislation like Race
Relation Act, Human rights, Disability discrimination act and equality act that are are required to
be opted by the businesses with diverse workforce.
16
Theme 9) There are numerous key issues that are looked by Tesco because of correspondence
and assorted variety at work environment.
Q9) From your perspective, what key issues are faced by Tesco due to equality
and diversity at workplace?
Frequency
a) Ethical and Cultural Difference 15
b) Language and Communication 10
c) Gender Inequality 15
d) Prejudice and Discrimination 10
Interpretation:
The examination of the study has started that there are different issues that are looked by
Tesco because of equity and decent variety at work environment consequently 15 out of 50
participants are in favour of in favour of ethical and cultural differences, 10 are go with language
and communication, 15 and favour of gender inequality and remaining are go with prejudice and
discrimination.
17
and assorted variety at work environment.
Q9) From your perspective, what key issues are faced by Tesco due to equality
and diversity at workplace?
Frequency
a) Ethical and Cultural Difference 15
b) Language and Communication 10
c) Gender Inequality 15
d) Prejudice and Discrimination 10
Interpretation:
The examination of the study has started that there are different issues that are looked by
Tesco because of equity and decent variety at work environment consequently 15 out of 50
participants are in favour of in favour of ethical and cultural differences, 10 are go with language
and communication, 15 and favour of gender inequality and remaining are go with prejudice and
discrimination.
17
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Theme 10) There are different strategies that could be best for Tesco deliver equality and
diversity in a great way.
Q10) As per your opinion, What could be the best strategy for Tesco deliver
equality and diversity in a great way?
Frequency
a) Identify and prevent unconscious bias 15
b) Provide equality and diversity training 10
c) Equal pay to employees 15
d) Implementation of policies and legislations 10
Interpretation
From the detailed examination is executed over the issue of equality and diversity with
regards to Tesco it has been seen that there are different procedures like recognize and forestall
oblivious predisposition, give correspondence and assorted variety preparing, equivalent
compensation to workers, usage of strategies and enactment that could be best for Tesco to
convey equity and assorted variety in an extraordinary manner. Therefore this is effective for
employees in sharing of of appropriate respect for each other's differences.
18
diversity in a great way.
Q10) As per your opinion, What could be the best strategy for Tesco deliver
equality and diversity in a great way?
Frequency
a) Identify and prevent unconscious bias 15
b) Provide equality and diversity training 10
c) Equal pay to employees 15
d) Implementation of policies and legislations 10
Interpretation
From the detailed examination is executed over the issue of equality and diversity with
regards to Tesco it has been seen that there are different procedures like recognize and forestall
oblivious predisposition, give correspondence and assorted variety preparing, equivalent
compensation to workers, usage of strategies and enactment that could be best for Tesco to
convey equity and assorted variety in an extraordinary manner. Therefore this is effective for
employees in sharing of of appropriate respect for each other's differences.
18
Part 3 – Communicating the Outcomes
This is the another important area of an investigation which helps in providing descriptive
discussion over the analysis of the project, therefore, this area is mainly encompasses over
developing discussion over the literature review as the primary purpose of the section is to create
descriptive analysis over the findings and develop suitable recommendations to make changes in
the business processes (Cooper, Patel, and Thatcher, 2013).
Research Outcome
Objective : To study the different diversity factors.
In this existing evaluation primary and secondary both the sources are applied to generate
valuable outcome and the particular objective is said to be achieved as the opinion of
participants within data analysis are interconnected with the secondary approaches. Therefore,
analysis conducted within the literature review has stated that cultural diversity is an important
aspect to be considered and this signified all the basis of differences which make an individual
different from the others. Thus it also refers as a group of diverse people through assorted culture
or societies. In the context of business, culture diversity has imperative role as the businesses are
focuses over attaining higher growth via developing the operations at wider level and for this,
they hire people from wider and diverse areas from different culture, race, age, region, colour,
sexual orientation and so on. However, the presentation of literature has evolve that there are
assorted assorted factors like Mental and physical abilities, Gender Concerns, Possible
Differences of Generations, Professional Qualification and so on, that are the key factors that
influences diversity at workplace. Therefore, these are requires to be considered by the business
to improvise diversity at workplace. In addition to this, the participants are also raise the similar
points as per their view these are the key factors which influence diversity and the objective is
achived as in this both analysis are providing similar results.
Objective : To examine the benefits of equality and diversity in Tesco
The analysis of the project has stated that there is an effective interconnection among the
primary an secondary outcome as the analysis is generated through opinion of the authors and
this is connected with the opinion of the participants. The analysis has stated that equality and
diversity are two basic terms of the board as these two assumes fundamental job in the
development and improvement of the business, consequently, equality for the most part hand-off
over giving equivalent chances to the individuals at work environment and diversity stands for
19
This is the another important area of an investigation which helps in providing descriptive
discussion over the analysis of the project, therefore, this area is mainly encompasses over
developing discussion over the literature review as the primary purpose of the section is to create
descriptive analysis over the findings and develop suitable recommendations to make changes in
the business processes (Cooper, Patel, and Thatcher, 2013).
Research Outcome
Objective : To study the different diversity factors.
In this existing evaluation primary and secondary both the sources are applied to generate
valuable outcome and the particular objective is said to be achieved as the opinion of
participants within data analysis are interconnected with the secondary approaches. Therefore,
analysis conducted within the literature review has stated that cultural diversity is an important
aspect to be considered and this signified all the basis of differences which make an individual
different from the others. Thus it also refers as a group of diverse people through assorted culture
or societies. In the context of business, culture diversity has imperative role as the businesses are
focuses over attaining higher growth via developing the operations at wider level and for this,
they hire people from wider and diverse areas from different culture, race, age, region, colour,
sexual orientation and so on. However, the presentation of literature has evolve that there are
assorted assorted factors like Mental and physical abilities, Gender Concerns, Possible
Differences of Generations, Professional Qualification and so on, that are the key factors that
influences diversity at workplace. Therefore, these are requires to be considered by the business
to improvise diversity at workplace. In addition to this, the participants are also raise the similar
points as per their view these are the key factors which influence diversity and the objective is
achived as in this both analysis are providing similar results.
Objective : To examine the benefits of equality and diversity in Tesco
The analysis of the project has stated that there is an effective interconnection among the
primary an secondary outcome as the analysis is generated through opinion of the authors and
this is connected with the opinion of the participants. The analysis has stated that equality and
diversity are two basic terms of the board as these two assumes fundamental job in the
development and improvement of the business, consequently, equality for the most part hand-off
over giving equivalent chances to the individuals at work environment and diversity stands for
19
hiring people from diverse areas in which individual with different culture, race, gender, sexual
orientation are involve. Tesco is a an enormous retail business which has more extensive
activities through the whole world and centres over overseeing equity and assorted variety to
extemporize the tasks of the business with critical ability, in this way there are assorted benefits
like Increased business performance, Effective working collaboration among employees, Appeal
to Wider Range of Customers, Improve creativity at workplace, Reducing the Risk and so on,
which are attained through managing diversity and equity at work environment. In any case,
these are the key favourable circumstances that are picked up by the organizations through
oversee equality and diversity at workplace. Therefore, the objective is approved as in this
outcome of primary and secondary analysis are same. As the participants are also showing their
concern regarding the similar aspects like Attract and retain the best quality employees, Create
more positive working relationships, Faster problem-solving, Variety of different perspectives,
Better decision making and many more. As per the analysis report it has also been said that, the
with the emergence of diversity at workplace Tesco majorly has attained benefits in terms of
retaining employees and also developing positive working environment which support the entire
operations and attain higher development.
Objective: To investigate the importance of diversity and equality in Tesco
The existing objective initiates about the importance of diversity and equality in Tesco.
Therefore, equality and diversity are the important aspect of human resource which are
imperative in the manner of maximising employees working. The objective is confirmed as there
is an effective interconnection among the outcome of primary and secondary data. However in
literature the authors has stated that, equity and diversity have consistently been important
subjects, Therefore, Equality and Diversity are fundamentally recognizing the angle that
everyone has a privilege to reasonable and approach treatment, regardless old enough, sex,
sexual direction, or some other trademark. However, equality and diversity are the imperative
aspect that has significant value for Tesco, thus the company has attained multiple importance
like attract and retain talent, boosts collaboration, increase collaboration and coordination,
Create more positive working relationships, Wide range of points of view, Faster critical
thinking, Better dynamic, etc, be that as it may, these are named to be the key importance of
overseeing fairness and assorted variety at working environment. Tesco is a wide worldwide
partnership which has its activities all around the world and concern over promoting inclusion
20
orientation are involve. Tesco is a an enormous retail business which has more extensive
activities through the whole world and centres over overseeing equity and assorted variety to
extemporize the tasks of the business with critical ability, in this way there are assorted benefits
like Increased business performance, Effective working collaboration among employees, Appeal
to Wider Range of Customers, Improve creativity at workplace, Reducing the Risk and so on,
which are attained through managing diversity and equity at work environment. In any case,
these are the key favourable circumstances that are picked up by the organizations through
oversee equality and diversity at workplace. Therefore, the objective is approved as in this
outcome of primary and secondary analysis are same. As the participants are also showing their
concern regarding the similar aspects like Attract and retain the best quality employees, Create
more positive working relationships, Faster problem-solving, Variety of different perspectives,
Better decision making and many more. As per the analysis report it has also been said that, the
with the emergence of diversity at workplace Tesco majorly has attained benefits in terms of
retaining employees and also developing positive working environment which support the entire
operations and attain higher development.
Objective: To investigate the importance of diversity and equality in Tesco
The existing objective initiates about the importance of diversity and equality in Tesco.
Therefore, equality and diversity are the important aspect of human resource which are
imperative in the manner of maximising employees working. The objective is confirmed as there
is an effective interconnection among the outcome of primary and secondary data. However in
literature the authors has stated that, equity and diversity have consistently been important
subjects, Therefore, Equality and Diversity are fundamentally recognizing the angle that
everyone has a privilege to reasonable and approach treatment, regardless old enough, sex,
sexual direction, or some other trademark. However, equality and diversity are the imperative
aspect that has significant value for Tesco, thus the company has attained multiple importance
like attract and retain talent, boosts collaboration, increase collaboration and coordination,
Create more positive working relationships, Wide range of points of view, Faster critical
thinking, Better dynamic, etc, be that as it may, these are named to be the key importance of
overseeing fairness and assorted variety at working environment. Tesco is a wide worldwide
partnership which has its activities all around the world and concern over promoting inclusion
20
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and diversity at workplace to improvise overall performance, thus this helps the employees in
knowing unique things and improvise their ability to perform more effectively. The objective is
approved as in this information from primary aspect and secondary aspects are interconnected
with each other effectively as participants are also showing there concern about the similar
aspects which are discussed within the section of literature. Therefore, the participants are also in
concern with the aspect of retaining talent, developing positive working environment and so on.
However, objective in effective in justifying the analysis effectively.
Recommendation
In this current examination the investigation has been executed over deciding the effect of
equity and diversity over the performance of employees, in this way, after the definite
examination over the undertaking it has been prescribed to the organizations that, they ought to
oversee equality and diversity at working environment for the goal of giving equivalent chance
to their representatives and create different workforce to ad lib the tasks of the business. Tesco is
a huge retail business which has worked everywhere throughout the world and friends should
actualize successful approaches identified with overseeing correspondence and decent variety at
work environment to build up the whole execution of the business. From the definite
investigation of the examination it has additionally been prescribed to Tesco to give equivalent
chances to their representatives in the way of ad libbing correspondence at work environment.
Furthermore, it has additionally been recommended to the firm to give fairness and decent
variety preparing to their representatives for the expectation of ad libbing the capacity of
working. In this manner, preparing is a powerful and most ideal route for the business to convey
correspondence and assorted variety adequately. From the assessment of the venture it has
likewise been prescribed to the business to recognize and forestall oblivious predisposition along
these lines this will helps the business in rendering equivalent chance to the individuals based on
their capacities instead of thinking about race, age, sexual orientation, shading, culture area, etc.
As indicated by the assessment of the examination it has additionally been proposed to Tesco to
extemporizing business employing by means of enlisting individuals from various territories by
thinking about their aptitudes and capacity, consequently, this will likewise helps the business in
accomplishing development and achievement.
21
knowing unique things and improvise their ability to perform more effectively. The objective is
approved as in this information from primary aspect and secondary aspects are interconnected
with each other effectively as participants are also showing there concern about the similar
aspects which are discussed within the section of literature. Therefore, the participants are also in
concern with the aspect of retaining talent, developing positive working environment and so on.
However, objective in effective in justifying the analysis effectively.
Recommendation
In this current examination the investigation has been executed over deciding the effect of
equity and diversity over the performance of employees, in this way, after the definite
examination over the undertaking it has been prescribed to the organizations that, they ought to
oversee equality and diversity at working environment for the goal of giving equivalent chance
to their representatives and create different workforce to ad lib the tasks of the business. Tesco is
a huge retail business which has worked everywhere throughout the world and friends should
actualize successful approaches identified with overseeing correspondence and decent variety at
work environment to build up the whole execution of the business. From the definite
investigation of the examination it has additionally been prescribed to Tesco to give equivalent
chances to their representatives in the way of ad libbing correspondence at work environment.
Furthermore, it has additionally been recommended to the firm to give fairness and decent
variety preparing to their representatives for the expectation of ad libbing the capacity of
working. In this manner, preparing is a powerful and most ideal route for the business to convey
correspondence and assorted variety adequately. From the assessment of the venture it has
likewise been prescribed to the business to recognize and forestall oblivious predisposition along
these lines this will helps the business in rendering equivalent chance to the individuals based on
their capacities instead of thinking about race, age, sexual orientation, shading, culture area, etc.
As indicated by the assessment of the examination it has additionally been proposed to Tesco to
extemporizing business employing by means of enlisting individuals from various territories by
thinking about their aptitudes and capacity, consequently, this will likewise helps the business in
accomplishing development and achievement.
21
Part 4 - Reflection on the application of research methodologies and concepts
Reflection
I am happy that I have the opportunity to do this research on an interesting topic, i.e.
Impact of social media marketing in hospitality sales promotion. For this research on this subject,
I have used a number of research methods, like deductive, quantitative research and philosophy
for research on positivism. These all are helpful methods that have provided me with accurate
information about the topic. Those are successful strategies that have helped me to accomplish
each goal within a short period of time. Questionnaire is a particular feature data collection tool
which has made it easier for me to provide accurate and reliable information. This method helped
me through presenting information on problems of study. I also used Ms-Excel for graphical
presentation of data. All of these methods are therefore efficient for me in data collection and
research purposes.
During this investigation, I have faced many challenges, including a lack of a hand, a lack
of evidence, an unethical behaviour, etc. Those are all major obstacles that have a negative
impact on my results during each study operation efficiently. Given this, I have used different
ways to resolve the difficulties above. To overcome from the time issue, I used the Gantt chart.
Alternative methodology
Alternative research methodologies for further research are Interview. It is kind of the
alternative methodology used among researchers if they do get a further opportunity to carry out
this research. This method assists researchers in gathering and examining of qualitative
information in provided period of time. This can be further explored in various ways about
behavior of equality and diversity on employees in Tesco. To the researcher, these are all
necessary and productive in carrying out more study and obtaining reliable results in less time.
22
Reflection
I am happy that I have the opportunity to do this research on an interesting topic, i.e.
Impact of social media marketing in hospitality sales promotion. For this research on this subject,
I have used a number of research methods, like deductive, quantitative research and philosophy
for research on positivism. These all are helpful methods that have provided me with accurate
information about the topic. Those are successful strategies that have helped me to accomplish
each goal within a short period of time. Questionnaire is a particular feature data collection tool
which has made it easier for me to provide accurate and reliable information. This method helped
me through presenting information on problems of study. I also used Ms-Excel for graphical
presentation of data. All of these methods are therefore efficient for me in data collection and
research purposes.
During this investigation, I have faced many challenges, including a lack of a hand, a lack
of evidence, an unethical behaviour, etc. Those are all major obstacles that have a negative
impact on my results during each study operation efficiently. Given this, I have used different
ways to resolve the difficulties above. To overcome from the time issue, I used the Gantt chart.
Alternative methodology
Alternative research methodologies for further research are Interview. It is kind of the
alternative methodology used among researchers if they do get a further opportunity to carry out
this research. This method assists researchers in gathering and examining of qualitative
information in provided period of time. This can be further explored in various ways about
behavior of equality and diversity on employees in Tesco. To the researcher, these are all
necessary and productive in carrying out more study and obtaining reliable results in less time.
22
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Chen, X. P., Liu, D. and Portnoy, R., 2012. A multilevel investigation of motivational cultural
intelligence, organizational diversity climate, and cultural sales: Evidence from US real
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Choi, S. and Rainey, H. G., 2014. Organizational fairness and diversity management in public
organizations: Does fairness matter in managing diversity?. Review of Public Personnel
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Chrobot-Mason, D. and Aramovich, N. P., 2013. The psychological benefits of creating an
affirming climate for workplace diversity. Group & Organization Management. 38(6).
pp.659-689.
Cooper, D., Patel, P. C. and Thatcher, S. M., 2013. It depends: Environmental context and the
effects of faultlines on top management team performance. Organization Science.
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Dalton, L., D'Netto, B. and Bhanugopan, R., 2015. Cultural diversity competencies of managers
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Ellemers, N. and et. al., 2012. Women in high places: When and why promoting women into top
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in Organizational Behavior. 32. pp.163-187.
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psychology: What if they were more connected?. Industrial and Organizational
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Guillaume, Y. R. and et. al., 2017. Harnessing demographic differences in organizations: What
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Humphries, B., 2017. Re-thinking social research: anti-discriminatory approaches in research
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Kumar, R., 2019. Research methodology: A step-by-step guide for beginners. Sage Publications
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Management (JDM). 9(2). pp.89-92.
23
Books and Journals
Ang, S. and Van Dyne, L., 2015. Handbook of cultural intelligence. Routledge.
Chen, X. P., Liu, D. and Portnoy, R., 2012. A multilevel investigation of motivational cultural
intelligence, organizational diversity climate, and cultural sales: Evidence from US real
estate firms. Journal of applied psychology. 97(1). p.93.
Choi, S. and Rainey, H. G., 2014. Organizational fairness and diversity management in public
organizations: Does fairness matter in managing diversity?. Review of Public Personnel
Administration. 34(4). pp.307-331.
Chrobot-Mason, D. and Aramovich, N. P., 2013. The psychological benefits of creating an
affirming climate for workplace diversity. Group & Organization Management. 38(6).
pp.659-689.
Cooper, D., Patel, P. C. and Thatcher, S. M., 2013. It depends: Environmental context and the
effects of faultlines on top management team performance. Organization Science.
25(2). pp.633-652.
Dalton, L., D'Netto, B. and Bhanugopan, R., 2015. Cultural diversity competencies of managers
in the Australian energy industry. The Journal of Developing Areas. 49(6). pp.387-394.
Ellemers, N. and et. al., 2012. Women in high places: When and why promoting women into top
positions can harm them individually or as a group (and how to prevent this). Research
in Organizational Behavior. 32. pp.163-187.
Ferdman, B. M. and Deane, B., 2014. Diversity at work: The practice of inclusion.
Ferdman, B. M. and Sagiv, L., 2012. Diversity in organizations and cross-cultural work
psychology: What if they were more connected?. Industrial and Organizational
Psychology. 5(3). pp.323-345.
Fletcher, A. J., 2017. Applying critical realism in qualitative research: methodology meets
method. International journal of social research methodology. 20(2). pp.181-194.
Garib, G., 2013. Leisure managers’ perceptions of employee diversity and impact of employee
diversity. International Journal of Hospitality Management. 32. pp.254-260.
Guillaume, Y. R. and et. al., 2017. Harnessing demographic differences in organizations: What
moderates the effects of workplace diversity?. Journal of Organizational Behavior.
38(2). pp.276-303.
Humphries, B., 2017. Re-thinking social research: anti-discriminatory approaches in research
methodology. Taylor & Francis.
Kumar, R., 2019. Research methodology: A step-by-step guide for beginners. Sage Publications
Limited.
Martin, A. M., 2014. Multiplicity organizations: A qualitative phenomenology study of cultural
diversity in the workplace(Doctoral dissertation, Capella University).
Martin, G. C., 2014. The effects of cultural diversity in the workplace. Journal of Diversity
Management (JDM). 9(2). pp.89-92.
23
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24
Appendix
Questionnaire
Name:
Age:
Gender:
Email:
Q1) Do you have an appropriate idea about the conceptual framework of equality and
diversity in the context of business?
a) Yes
b) No
Q2) What do you think, is it required for the businesses to manage equality and diversity for
the purpose of accessing effective employees performance?
a) Required
b) Not Required
Q3) As per your view, How is it important for Tesco to manage equality and diversity at
workplace?
a) Very Important
b) Not Important
c) Neutral
Q4) According to your view, what are the different factors of diversity that affects the
performance of employees within Tesco?
a) Mental and physical abilities
b) Gender Concerns
c) Possible Differences of Generations
d) Professional Qualification
Q5) What do you think, are the potential benefits of managing equality and diversity at
workplace?
a) Attract and retain the best quality employees
b) Create more positive working relationships
25
Questionnaire
Name:
Age:
Gender:
Email:
Q1) Do you have an appropriate idea about the conceptual framework of equality and
diversity in the context of business?
a) Yes
b) No
Q2) What do you think, is it required for the businesses to manage equality and diversity for
the purpose of accessing effective employees performance?
a) Required
b) Not Required
Q3) As per your view, How is it important for Tesco to manage equality and diversity at
workplace?
a) Very Important
b) Not Important
c) Neutral
Q4) According to your view, what are the different factors of diversity that affects the
performance of employees within Tesco?
a) Mental and physical abilities
b) Gender Concerns
c) Possible Differences of Generations
d) Professional Qualification
Q5) What do you think, are the potential benefits of managing equality and diversity at
workplace?
a) Attract and retain the best quality employees
b) Create more positive working relationships
25
c) Variety of different perspectives
d) Faster problem-solving
e) Better decision making
Q6) As per your perception, what are the advantages are attained by Tesco via managing
diverse and inclusive working environment for the employees?
a) Increased business performance
b) Effective working collaboration among employees
c) Appeal to Wider Range of Customers
d) Improve creativity at workplace
e) Reducing the Risk
Q7) According to you, in what manner the suitable management of equality and diversity
influences the performance of employees within Tesco?
a) Positive
b) Negative
c) Neutral
Q8) What do you think, are the suitable policies and legislations required to be opt by the
businesses with diverse and inclusive workforce?
a) Race Relation Act
b) Human Rights
c) Disability Discrimination Act
d) Sex Discrimination Act
e) Equality Act
Q9) From your perspective, what key issues are faced by Tesco due to equality and diversity
at workplace?
a) Ethical and Cultural Difference
b) Language and Communication
c) Gender Inequality
d) Prejudice and Discrimination
Q10) As per your opinion, What could be the best strategy for Tesco deliver equality and
diversity in a great way?
26
d) Faster problem-solving
e) Better decision making
Q6) As per your perception, what are the advantages are attained by Tesco via managing
diverse and inclusive working environment for the employees?
a) Increased business performance
b) Effective working collaboration among employees
c) Appeal to Wider Range of Customers
d) Improve creativity at workplace
e) Reducing the Risk
Q7) According to you, in what manner the suitable management of equality and diversity
influences the performance of employees within Tesco?
a) Positive
b) Negative
c) Neutral
Q8) What do you think, are the suitable policies and legislations required to be opt by the
businesses with diverse and inclusive workforce?
a) Race Relation Act
b) Human Rights
c) Disability Discrimination Act
d) Sex Discrimination Act
e) Equality Act
Q9) From your perspective, what key issues are faced by Tesco due to equality and diversity
at workplace?
a) Ethical and Cultural Difference
b) Language and Communication
c) Gender Inequality
d) Prejudice and Discrimination
Q10) As per your opinion, What could be the best strategy for Tesco deliver equality and
diversity in a great way?
26
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a) Identify and prevent unconscious bias
b) Provide equality and diversity training
c) Equal pay to employees
d) Implementation of policies and legislations
Q11) Recommend the ways that Tesco can introduce equality and diversity to employees in a
great way so that all employees respect each other’s differences.
27
b) Provide equality and diversity training
c) Equal pay to employees
d) Implementation of policies and legislations
Q11) Recommend the ways that Tesco can introduce equality and diversity to employees in a
great way so that all employees respect each other’s differences.
27
28
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