Equifax’s Data Breaches: Analyzing Corporate Social Responsibility and Ethics
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This report analyzes the Equifax data breaches and their impact on corporate social responsibility and ethics. It examines the violation of CSR values, normative and descriptive business ethics theories, and stakeholders' perspectives.
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Equifax’s Data Breaches
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TABLE OF CONTENT INTRODUCTION......................................................................................................................3 TASK 2......................................................................................................................................4 PART 1- Corporate social responsibility`..............................................................................4 PART 2- Applying normative and descriptive business ethics theories...............................5 Part 3- Stakeholders perspective............................................................................................7 CONCLUSION..........................................................................................................................9 REFRENCES...........................................................................................................................10
INTRODUCTION Corporate social responsibility plays strong role in today’s dynamic competitive businessworld,wherecompaniesshouldlegallyadheretoalllegalobligationsfor strengthened new productivity aspects. Equifax data breach case study is one of the widely known corporate scandal, where it has been making profits from selling personal information ofvariouscustomers.Thereportwillfurtheranalysecorporatesocialresponsibility parameters for gaining functional focus, towards providing detailed aspects where Equifax has been unable to keep up accountability of various stakeholders. Study will further also analyse normative and descriptive theory analysis,where it will gain detailed efficacy aspects where company productivity will be discussed. Report will also further analyse stakeholder’s perspectives, and how they have been impacted by CSR violation in reducing the corporate values. TASK 2 PART 1- Corporate social responsibility` Equifax data breaches has been analysed to be one of the most globally known data breach example, where organisation has been violating corporate social responsibility aspects by offering sensitive information to financial institutions and lenders.It has been analysed that financial institutions need to keep customers private information and data safe, and not violate corporate social responsibility factors. (Saleh, and et.al, 2021).The Equifax data breaches has been found to be one of the worst data breaches in history, where information of some 145 million people have been misused with lack of transparency and vital conducting CSR factors. It has been found that hackers tool advantage within system flaw, where company has been using customers private information and data for hacking which led to data breach in longer run.CSR business based social purpose enables to maximise investments in CSR business based social purpose, with clear theory of change for evolving towards effective quality standards, concentrated efforts and partnering with expertise.The usage of CSR embeds data protection and security in design of processes , with transparency for users about collection of data and balanced profits with accountability standards. It can be analysed that portion of revenues to awareness campaigns for citizens, with regard to data centric methods should be focused on for gaining best corporate standards. CSR plays strong role where Equifax has been at centre at one of the worst data breach, where information of some 145 million people where system has been unable to keep privacy of users safe. System flaw further led to hacking,
Carrolls CSR pyramid can be explained as framework that companies should adopt whole taking up social responsibility towards stakeholder’s accountability, new specific working standards and for gaining goodwill.The model will further analyse various factors and responsibilities of bank, where chief security officers amid revelations have been unprofessional to keep system synchronised as per data safety standards. CSR standards and social accountability further enhances stronger role for productive rise, for determining new connective targets within longer time frame. Economic responsibility:Equifax has strong role to focus on economic responsibility, to keep profits in accountable format before external and internal stakeholders for bringing on best expertise worked on. Economic responsibility further evolves strong role to bring on technical expertise, higher working technical productivity within longer strategic run which enhances goodwill. Economic accountability is crucial among businesses for strengthened accountability standards rise, where accurate information should be provided (Ali, Danish and Asrar‐ul‐Haq, 2020).Legal responsibility:Equifax operates legal responsibility towards consistent way in accordance with government requirements and law complying with various legal nationalandlocalregulations.Thecompanymustfurtherevolveonlegal responsibilitytomeetlegalobligations,forgainingfunctionalexpertiseand strengthened market presence which bring on rise for strengthened productivity.The case study significantly presents aspects, where Equifax has been violating legal responsibility to maintain legal factors to keep data safety.Ethicalresponsibility:Equifaxethicalresponsibilityisconnectedtobeingon consistent growth by being consistent within society expectations, recognising new evolvingethicalandmoralstandardsamongstakeholders.Preventingethical standards from being infringed by company is also crucial factor where, the case study enables us to analyse Equifax has been unable to maintain ethical responsibility. Acknowledging business integrity within longer time frame, holds high significance as per compliance factors within law and regulations for strengthening corporate diversity. Philanthropic responsibility:It is responsibility of businesses among companies in today’s dynamic competent world, to further bring on investments for bringing change in society and among stakeholders. This further connects towards bringing CSR factorsunder practical implementation, by contributing to society on wide level
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whichimperativelybringsonfunctionalrisewithingoodwill.Philanthropic responsibility further synchronises wider scale revenue productivity, which enhances strengthened corporate expansion rapidly. The case study, Equifax as one of the best financial bank company further should also evolve towards social society contribution (DIAMASTUTI and et.al, 2021). From the above analysed aspects within CSR model, further evolved focus towards competent productivity where stakeholders accountability has been hurt by Equifax bank. Furthermore, company has mislead people by leaking data of various users and also technicalbreakdownondatasafetystandards.Furthermore,itisalsocrucialfor strengthening corporate scale wider diversity for keeping up long term benchmarks within longer run for stringent growth. Privacy and data safety standards must be maintained, for strengthening corporate culture productivity within wider longer run where Equifax should further aim to evolve on keeping up CSR values. PART 2- Applying normative and descriptive business ethics theories The normative and descriptive business ethics theories have further correlation for strengthening implementation of business ethics theories practically within longer strategic run which enhances stringent growth standards. Normativeethics:Thenormativeethicsinvolvescreationandevaluationofmorale standards, where current moral behaviour among stakeholders are analysed, where it further heads on stronger focus towards gaining expertise actively.From Utilitarianism view point, within descriptive ethics analysis it has been analysed that company was unethical and failing CSR values, as there is functional strong responsibility towards stakeholders. This factor signifies focus towards keeping up stakeholder’s precise information, without any self interest for profitability which encompasses functional strength within productivity. CSR values were also violated by Equifax, as data breaches haslowered safetystandards and privacy of customers intact, which lowered varied long term goodwill targets (Dunbar and Shi, 2021). Furthermore, egoism aspect within normative social ethics theory signifies focus on operational factors where Equifax decided to sell multiple stocks to survive the financial fallout. The company self-interests lead to CSR values violation where flaws in cyber securityhasbeenpresentedasmajorfactorwhichleadtodatabreaches,ofprivate information of customers. This further also brings on competent focus towards specific aspect
where Equifax has shared responsibility on building monitoring platforms, for keeping up customers financial record information intact.It should hold concerns for productive goodwill benchmarks among internal and external stakeholders, which heeds on focus towardsevolvingnewadvancedCSRstandards.Equifaxshouldfurtheralsoevolve productive aspects, for determining stringent growth rise on scaling up competencies within CSR factors for corporate accountability in business arenas. This further also synchronises stronger new advancement to potentially bring on equitable new functional rise for evolving on goodwill parameters, by reporting and checking data security systems. Protocols and legal aspects must be further evolved to develop safety within customer data safety parameters, for strengthened innovation and creative new technical rise. Equifax need to also use technical expertisefordatasafetyintact,alsoformeasuringbestsystemstokeepmeasured accountability standards which builds on goodwill diversely among stakeholders (Why Good Ethics Are Now Big Business—And How To Embrace Them, 2020). Descriptive theory:The descriptive theory synchronises, new range of corporate scale goals which inclines focus for gaining performance parameters for wider scale competencies to enhance goodwill accountability in check. The descriptive theory of ethics is easiest to analyse involvement of people, for standards to claim functional expansion as per the varied scale connective targetsfor keeping up CSR values intact. In case of Equifax, company has been unable to evolve to keep data safety standards, where confidential information has been misusedaffectingseriousconcernsondatamanagementforinternalandexternal stakeholders. It has been unable to keep up privacy values intact, violating CSR values and further also hindering data safety standards where descriptive ethics is from of analysis theory, for which it further involves observation of moral decision making process with goal of describing phenomenon. The theory explains individual and situational factors of CSR, further brings on functional growth towards productive paradigms for keeping accountability anddata safety standards under check. Equifax as one of the largest growing company has been found to be illegally using customers private financial data records for its own good, where profitability standardswerenotpresentedamongstakeholders.Thedescriptivetheoryfurther synchronises functional growth profoundly, where CSR values and ethical parameters should be under control for enlarged efficiency goals within strategies. Case study analysis further also connectively explains that descriptive theory, further synchronises fact that Equifax has been unable to provide detailed accountability standards in check among all stakeholders.
The company has been unprofessional, where legally accurate data information were not provided to stakeholders which further connectively reduced functional operations. It has been found that bank financial accountability were kept hidden from stakeholders, which reduced corporate standards accountability parameters (Naqvi, and et.al, 2021). This further signifies focus on aspects where CS values, corporate functional scale scenarios should be headed on corporate paradigms which leverage new accountability goals for corporate social responsibility standards. There should be significant usage of best technology to keep up productivity and quality standards under check within data safety parameters, for strengthened new synergies for wider scale rise on productivity goals. Equifax further should also head focus to keep financial statements clearly stated, to keep up quality standards rise forefficacy performance rise on stronger synergies. This further also proactively also explains keen essential aspects, where customers data safety standards should be followed for long term revenue rise. This further also heads on focus towards strengthenedcorporateculturestandardsgovernance,for keepingup transparencyand accountability goals at check for bringing CSR value at rise. Data breaches done at Equifax, lowered functional aspects where customers private data records and financial data has been used by company illegally, which hindered productivity within longer run. Part 3- Stakeholders perspective Stakeholders are an essential aspect which plays strong role for bringing on functional growth rise among performance parameters, for strengthened new pace which connectively brings on rise for dynamic goals.The analysis of stakeholders perspectives, further creates performance benchmarks among new quality parameters for stringent performance rise functionally towards new productive aspects within longer run. Equifax case study customers stakeholders perspective, further creates strong role which will enable us to get detailed impactandhowvariedCSRvalueshavebeenfurtherimpacted(Barauskaiteand Streimikiene, 2021). Shareholders:Equifax shareholders hold high significant role for strengthened brand value rise within goodwill standards, where global capital markets bring on varied standards rise. Shareholders accountability has been hurt within case study, where privacy and data breach further lowered productivity aspects where company has been hinderinggrowthbylackingeffectiverecord.Theshareholdersaccountability standards plays strong role for keeping up accountability on check, for building on
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determinantsconnected towards wider domains functionally. Company financial records and data has been misleading, as shareholders corporate social value were not worked on for strengthened market value presence. Externally, it was found to be one of the largest corporate scandalwhere data safety standards were hurtamong corporate fundamentals, which has reduced overall productive goodwill. Employees:Corporations at global marketplace, should be provided best scale aspects of corporate value standards within company which also has impact on motivation parameters for gaining best scale expertise.Equifax company has been unable to provide detailed accurate transparent details on their performance, which reduced accountability and specific impact on varied new determinants towards gaining performance rise. The company financial information and data, has been misleading towards providing accurate details to all employees which reduced morale and motivation within longer run. The misleading information and lack of transparency also lead to reduced work efficiency, and lack of coordination within employees and leaders performance goals within longer run (Islam and et.al, 2021). Customers:The external stakeholders, which are customers have been most affected individuals,whose data has been misleadingly used by company business operators for their own profitability within businesses. It can be also analyzed that Equifax lacked data security checkpoints, where the authenticity of data safety has been hurt consistently impacting the productive goodwill within longer strategic run aspects. It hasbeenalsosignificantlyanalysedthatnewscoverageaffectedcustomers interaction, with credit market aspects for bringing on reliable transparency standards. Equifax has been violating legal obligations, to keep up data privacy intact and safety standards while checking data safety laws for further competent performance goals. The monitoring and lack of information within files further lead to fraudulent usage of privatefinancialrecordsofcustomers,wherelongtermgoalshavebeenhurt specifically (Tibiletti, Marchini and Medioli, 2021).This further also signifies that CSR values violation have strong impact on operational goodwill standards, for scaled up competencies and higher scale functional expansion rapidly. Equifax need to adhere towards legal obligations, for evolving on data safety standards compliance to keep up regulatory frameworks systems effectively worked on. Government:Globallygovernmentisanotherkeenacceptwithinexternal stakeholders, where maintenance of ethical standards are not worked on for gaining wider scale functional expansion among cooperative business targets. Furthermore, it
also can be analysed that impact of Equifax data breach further caused government to make changes in new legislations, for strengthening corporate transparency at check. Data protection and accountability aspects have strong correlation, for bringing on collective rise within revenue and goodwill parameters where Equifax has been unable to evolve further for strengthening corporate scale goodwill.The government legally holds liability to cancel license, and take strict actions in check for keeping up quality standards rise on data safety. The company illegally leaked customers and stakeholders private data information, for higher range of profitability for their own good which lowered performance scenarios (Five Ethics & Compliance Trends to Follow into 2021, 2021). From the above analyzed aspects it can be concluded that stakeholder’s perspectives have been strong role to bring on detailed functional growth impact on stronger new work horizons for connective diversity. It can be also analyzed thatEquifax data breach case study has significantly explained crucial role of data safety standards,which enables to gain accurate information fundamentally for productive revenue rise. This can be also analysedthatEquifaxdatabreachsafetystandardsfurtherbringonrisetowards accountability, social corporate growth standards within longer business run. CONCLUSION From the above analysed aspects within report it can be concluded Equifax data breaches case study has explained in detail, that company violated social corporate values to keep customers data safe. The study concluded social responsibility evolving within company business parameters, where illegal accountability violation has been reducing goodwill among stakeholders. Further normative and descriptive analysis done within case study also concluded CSR values impact, where Equifax has been illegally using private information of customers for own benefit. The research concluded stakeholders, such as external customers, employees and government where company reduced efficiency levels has been impacting widely within business determinants.
REFRENCES Books and Journals Ali, H. Y., Danish, R.Q. and Asrar‐ul‐Haq, M., 2020. How corporate social responsibility boosts firm financial performance: The mediating role of corporate image and customer satisfaction.Corporate Social Responsibility and Environmental Management.27(1). pp.166-177. Barauskaite, G. and Streimikiene, D., 2021. Corporate social responsibility and financial performanceofcompanies:Thepuzzleofconcepts,definitionsand assessmentmethods.CorporateSocialResponsibilityandEnvironmental Management.28(1). pp.278-287. DIAMASTUTI, E.,and et.al, 2021. The Role of Corporate Governance in the Corporate Social and Environmental Responsibility Disclosure.The Journal of Asian Finance, Economics, and Business.8(1). pp.187-198. Dunbar, C. G., Li, Z. F. and Shi, Y., 2021. Corporate social (ir) responsibility and firm risk: the role of corporate governance.Available at SSRN 3791594. Islam, T., and et.al, 2021. The impact of corporate social responsibility on customer loyalty: Themediatingroleofcorporatereputation,customersatisfaction,and trust.Sustainable Production and Consumption,25, pp.123-135. Naqvi, S.K.,., and et.al, 2021. Corporate social responsibility performance and information asymmetry:Themoderatingroleofanalystcoverage.CorporateSocial Responsibility and Environmental Management. Saleh, M. W., and et.al, 2021. Does board gender enhance Palestinian firm performance? The moderating role of corporate social responsibility.Corporate Governance: The International Journal of Business in Society. Tibiletti, V., Marchini, P. Land Medioli, A., 2021. Does corporate governance matter in corporate social responsibility disclosure? Evidence from Italy in the “era of sustainability”.CorporateSocialResponsibilityandEnvironmental Management,28(2), pp.896-907. Online Why Good Ethics Are Now Big Business—And How To Embrace Them. 2020. [Online]. AvailableThrough:<https://www.forbes.com/sites/phillewis1/2020/10/14/
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why-good-ethics-are-now-big-business-and-how-to-embrace-them/? sh=4c8977644748> Five Ethics & Compliance Trends to Follow into 2021. 2021. [Online]. Available Through :< https://magazine.ethisphere.com/ethics-compliance-trends-2021/>