ERP Analysis and Implementation

The report had given the information about the ERP Implementation on the CLNRecycle Ltd which the Australian company owned. The report had analysed the current business requirements of the CLR Company. The scope of the report was to provide an ERP implementation system for the organization.

Running head: ERP ANALYSIS AND IMPLEMENTATION
ERP Analysis and Implementation
Name of the Student
Name of the University
Author Note

1ERP ANALYSIS AND IMPLEMENTATION
Executive Summary
The report had given the information about the ERP Implementation on the CLNRecycle Ltd
which the Australian company owned. The report had analysed the current business
requirements of the CLR Company. The scope of the report was to provide an ERP
implementation system for the organization. Each item had been described with relative to
the CLR and their business context. The report had made the analysis of the current situation.
Based on the situation a process has been followed for software selection. The report had then
investigated about the new solution. There had been provided with a risk management plan in
the table format and a change management plan. The requirement of CLR is linked to the
functionalities of the ERP. The existing system of the enterprise has a market suggests which
had provided two ERP solutions suitable for CLR, namely SAP Business Suite 4 SAP
HANA and SAP ECC6. The report had then provided basic information on purchasing and
implementing such ERP system. Finally, recommended the two ERP system mention above
and find the better option among them.

2ERP ANALYSIS AND IMPLEMENTATION
Table of Contents
Case Study: CLNRecycle Ltd....................................................................................................3
1. Introduction.........................................................................................................................3
Scope......................................................................................................................................3
Audience................................................................................................................................4
2. Project Background.............................................................................................................5
3. Analysis and Evaluation.....................................................................................................6
Current Situation Analysis.....................................................................................................6
Process of Software Selection................................................................................................6
Investigation to new solutions................................................................................................6
Risk Management Plan:.........................................................................................................6
Change Management Plan......................................................................................................6
4. Overall summary.................................................................................................................6
5. Recommendations...............................................................................................................7
Reference....................................................................................................................................8

3ERP ANALYSIS AND IMPLEMENTATION
Case Study: CLNRecycle Ltd
1. Introduction
CLNRecycle Ltd is a manufacturing company that make to order and to stock the
production. It has 80 years of experience for producing and supplying materials having raw
chemicals. The company is owned by an Australian who basically operate recycling
company. It provides a proven and innovative product with solutions that are made through a
recycle material mainly for the national and international clients. The products of the CLR
are used by Japan, New Zealand and Australia. The home office of CLNRecycle is in
Melbourne it is the headquarters of the main sales office. There are other regional offices
were the headquarter are located namely Adelaide, Brisbane, Hobart and Sydney. The
company is sorted with eight centres namely NSW, Queensland, South Australia and cross
Victoria. This centres use automatic sort systems that range from manual sorting, identify the
resin and pick the plastic materials that could mechanized the processes of automation. It
involves sieving, separation, shredding with the rates of density. The materials are separated
and sent to the manufacturing plants. In Australia there are two manufacturing plants of CLR,
namely Wollongong and Adelaide. The current manufacturing plants have got the distribution
and warehouse centres. Environmental sustainability is the major issue worldwide. However,
with dedication CLR has researched and developed environmentally a 100% recyclable
product. Recently in Hong Kong the company has added a sales force which has a
distribution centre and a manufacturing facility. CLR Company is now keen to expand the
operation in India.
Scope
The main scope of the CLR company is to provide the Newby Systems Consultants
Ltd. With a new ERP system. As the Business System Requirement Analyst, I have been

4ERP ANALYSIS AND IMPLEMENTATION
provided with the role on analysing the problem and providing the organisation with the
implementation of the ERP software. The whole report will discuss on the Enterprise System
adoption and implementation. The CEO of the company plans to have robust and centralised
ERP system. The BODs would be provided with information on taking decision for
purchasing and implementing and ERP system.
Audience
Here the audience are the CEO and the BoDs of the company who will be implementing
the ERP system for this manufacturing organizations.

5ERP ANALYSIS AND IMPLEMENTATION
2. Project Background
In the project the product of CLR needs to be customized from the application of value-
added resellers (VARs) which have the reseller’s logo. There is no direct influence by the
Individual customers for the product or about the function, size and shape. The Board of
Directors allow individual customers to have change in the future which would create
opportunity that could specialised the mobile devices. The design of the product and the
planning for the sales are determined by the management in cooperation with the other staff
members. The Board of Directors (CoDs) has considered changes in specialising the mobile
devices to be created. The product design and planning of the sale would be determined by
the cooperation management along with the other staff members. The company does business
with even other countries however it still maintains the sales in the currency of US or
Australian. The current network is maintaining by the company suppliers but there are
possibilities that the company work with more suppliers of other countries.
As the changes is being fast and the business environment is highly competitive. It has
been realised by the CLR management team that they are not proactive. The companies could
get influence by the emerging requirements for competitive advantages and share of the
market for which it need to act quickly. It is a customer-centric business models that were
adopted by CLR few years ago which could increase the CLR’s interactions. The CLR had
somehow identified the issue of respond, change in area and adaptation to change in business
environment (Lam, J., 2014). The engagement for workforce is important based on priority.
A huge network is created for mobile information and expertise that could increase mobility
of staff, managers, clients and the competitors. The company need an efficient and effective
support for managing and the advantage taken for the network opportunities which the client
and the mobile network offers (Owusu-Manu et al. 2017). The advantages are taken partially

6ERP ANALYSIS AND IMPLEMENTATION
a network for improving the design of the products and develop a marking strategy with
collaboration.

7ERP ANALYSIS AND IMPLEMENTATION
3. Analysis and Evaluation
Current Situation Analysis
The current situation of the CLR is that it needs a standard operation for the sales,
manufacturing and inventory activities. The is a lack of flexibility and scalability in the IT
systems for the support of the new market for the growth over the next decade. There is no
data standardization provided for the current IT systems were the costs and profitability could
be analysed for different products, customers and sales regions. CLR is direct to new
manufacturing plan that could develop some non-toxic recyclable products. It could easily
breakdown and are durable in both develop and developing countries (Souca 2014). The
another key strategy is the commitment to the satisfaction of the customer that could deliver
the products at the right time, place and price. There is a requirement of ‘make to order’ or
‘make to stock’ of the products (Papke-Shields and Boyer-Wright, 2017). The CLR company
could process and are focused on the customers’ value that could generate carbon footprint. It
has an environmentally sensitive manufacturing company.
The list of drivers within the organizations includes,
List Descripti
on
Specify
whether
it is a
business
driver or
a
business
require
Business
processes
type of
data or
informat
ion
required
chosen
ERP
functional
ities
Justificat
ion

8ERP ANALYSIS AND IMPLEMENTATION
ment
1. Marketpl
ace
Require
ment
The
requireme
nt of the
customer
was
determine
in the
marketpla
ce. It
decide
what it
takes for
the
business
to succeed
(Alles et
al. 2018).
It include
the service
or the
product
needed
and
requireme
Business
Require
ment
Consume
r
segmenta
tion
It
requires
detail
informati
on of the
consume
r
ERP
analytics
It
provides
a great
insight to
the
behaviour
of the
customer
and focus
on supply
and
demand
in the
Market

9ERP ANALYSIS AND IMPLEMENTATION
nt like
customiza
tion,
capability,
quality
level,
innovation
, delivery
speed,
customer
service
level.
2. Organiza
tion
Imperati
ves
It specify
the
changes
require in
the
organizati
on,
systems,
structure,
technolog
y,
processes,
skills,
Business
Require
ment
Quality
Physical
Environm
ent (QPE)
It collect
the
performa
nce
metrics
to make
the
decisions
and meet
the need
of the
organizat
ion
Automate
the
Customer
Service
Process
The ERP
system
benefits
the
companie
s and
streamlin
e the
experienc
e of the
customer
service.

10ERP ANALYSIS AND IMPLEMENTATION
resources
that could
realize the
strategic
business
imperative
.
3. Business
Imperati
ves
It will
provide an
outline
about the
company
were it
require a
systematic
change in
the goals,
mission,
pricing or
branding.
Business
Require
ment
Strategic
Planning
It
improve
the
overall
planning
of the
company
with the
develop
ment of
their
strategy
Real-time
informatio
n access
Access to
real time
is a
powerful
feature of
ERP.
4. Cultural
Imperati
ves
It denotes
the norms
of relating
with the
company
Business
Drive
Cultural
and
Recreatio
nal
Opportun
The
performa
nce
metrics
collected
Automate
the
Customer
Service
Process
It save
time and
efforts to
respond
the

11ERP ANALYSIS AND IMPLEMENTATION
for the
support
and drive
of the
company
ities and
make the
data
based
decisions
customer
requests
and
provide
product
informati
on and
forecast
the new
products.
5. Employe
e
Mindset
It could
derive a
change in
the
behaviour
and
culture of
the
employee
and which
effect
directly
the
employee
Business
Require
ment
Operating
Business
Process
The
company
would
make the
basic
income
stream
with the
mindset
of the
employe
e
Automate
the
Customer
Service
Process
Such
ERP
helps the
employee
to give a
consistent
experienc
e to the
customer
6. Employe Organizati Business Managin It NA . NA

12ERP ANALYSIS AND IMPLEMENTATION
e
Behavio
ur
on
behaviour
and
culture are
expresses
through
style, tone
or
character.
Require
ment
g
business
process
manage
the
behaviou
ral,
strategic
and
corporate
manage
ment
(Kerzner
and
Kerzner,
2017).
7. Data
Standard
ization
It bring
data into
common
format
and allow
large-
scale
analytics,
collaborati
ve
research
and
Business
Drive
Database
Managem
ent
It will
manage
the
personal
data of
the
customer
and store
informati
on on the
database
Usable
Format of
storing
business
data
This will
improve
the
experienc
e of the
customer

13ERP ANALYSIS AND IMPLEMENTATION
provide
tools and
methodolo
gies that
are
sophisticat
ed
8. Sales
Inventor
y
It
generally
suggest
company
to sell of
the
inventory
Business
Drive
Sales
Process
It set the
process
to
convert
the
customer
prospecti
ve. It has
its
impact
on the
sales
manager
with
their
team to
sell the
product.
Cost
reduction
Customer
service
capabiliti
es could
be
increase
by giving
more
budget
free
environm
ent

14ERP ANALYSIS AND IMPLEMENTATION
9. Manufac
turing
Inventor
y
The
goods,
parts or
materials
would be
required
to perform
the
process in
stock.
Business
Drive
NA NA Supply
Change
Manageme
nt
It
streamlin
e supply
chain
managem
ent were
the data
are used.
Products
are
manufact
ured and
delivered
to the
customer
in a more
reliable
way
10. Custome
r
Satisfacti
on
It need the
opinion
and
feeling
about the
customer
to
Business
Require
ment
Customer
Relations
hip
Managem
ent
It
provides
the
company
a
strategy
and
Reliability
in IT
Infrastruct
ure
It will
have a
greater
“uptime”
and
“downtim
e”. It

15ERP ANALYSIS AND IMPLEMENTATION
understan
d their
need and
built a
customer
satisfactio
n
objective.
technolo
gy that
could
manage
and
analyse
the
interactio
n of the
customer
ensure
proper
collection
and
operation
of data.
In the context of implementation of services in any organisation, several involvement
of challenges and issues imposes a negative impact in the organisation’s wellbeing. These
associated risks are required to be avoided at any instance (Powers et al. 2017). The risks are
something that cannot be avoided or eliminated but can be mitigated with the help of certain
structural guidelines and a risks management plan that discusses the impact and likelihood of
those risks and sorts them accordingly. With the help of a risk management plan, one
organisation is aware of the upcoming risks and are able to take actions accordingly.
Process of Software Selection
SAP Business Suite 4 SAP HANA is one of the newest implementation software to be found
in the world of business and commerce. One ERP software integrates technology into the
hardware of the system with the help of this dedicated business suite (Pattanayak 2017). As
mentioned in the case of CLNRecycle Ltd. A lot of challenges are being faced by the
company in the implementation of the processes since it lacks an effective way of resource
and planning (May, Böhm and Lehner 2017) . This is the same reason the company is being

16ERP ANALYSIS AND IMPLEMENTATION
subjected to a lot of risks. This business suite will aim at providing effective solutions to
counter the present challenges in the system.
Moreover, the software intends to provide solutions with a sophisticated 3-tier model.
This 3-tier model will help the company to meet the marketplace requirements, imperatives
of the organisation, imperatives of the business, cultural imperatives, develop the employee
mind-set and the behaviour, improving sales inventory, improving customer satisfaction,
improving manufacturing inventory and ultimately meet the customer satisfactions. As the
business suite provides these solutions, it is recommended for the company to select this
software.
If seen closely it will be seen that the SAP S/4HANA stores the effective insights of
the customers and also helps in the collection of the performance metrics to make the
decisions and meet the need of the organization. In addition, it helps in improving the overall
planning of the company with the development of their strategy. The application services
provided by the business suite has a row store database with full in-memory column that do
not support the requirement of OLAP and OLTP. It will help in the automatic compression of
data and optimally store them to be used alter using different tiers of storage that incorporates
some of the sophisticated guidelines and strategies that is based upon the support of data
ageing.
Investigation to new solutions
The solutions provided by the Ariba, Concur Technologies include some of the solutions that
will be beneficial for the CLR company in increasing the effectiveness of their services in the
market. Some of the solutions provided by the Ariba, Concur Technologies are supplier
management, strategic sourcing, solutions for direct spend, procurement, financial supply
chain and the platform solutions. The supplier management, strategic sourcing, procurement,

17ERP ANALYSIS AND IMPLEMENTATION
financial supply chain and the platform solutions are required by the CLR solutions to foster
in the fglobal market.
The solutions provided by the Calliduscloud includes some of the solutions that will
be beneficial for the CLR company in increasing the effectiveness of their services in the
market. Some of the solutions provided by the Calliduscloud are lead to the money, sales
performance management, sales execution, sales enablement and learning, customer
engagement along with revenue and billing. All the solutions offered by the Calliduscloud
meets the necessities of the sales domain of the CLR Company.
A waterfall methodology should be implemented in order to effectively bring in the
new changes to the organisation.
Risk Management Plan
Name of
the
issues
Descripti
on
Source/
Cause (not
more than
3 for each
risk)
Likeli
hood
Impac
t
Ratin
g
Mitigation
(no more
than 2 for
each risk)
Referen
ce
1- Lack
of top
managem
ent
support
Proper
allocation
of the
resources
are not
done by
the CLR
managem
 Disrupte
d
commun
ication
 Inadequ
ate
resource
s
Mediu
m to
Low
Server Signifi
cant
 Developi
ng a
proper
commun
ication
plan
 Predictio
n of the
Owusu-
Manu,
D.,
Addy,
M.N.,
Agyeku
m, K.,
Aidoo,

18ERP ANALYSIS AND IMPLEMENTATION
ent  Chang
in the
prioritie
s
funding
process
C. and
Okide,
C.,
2017.
Explorin
g the
critical
success
factors
of the
built
environ
ment
consulti
ng firms
in
Ghana.
Internati
onal
Confere
nce on
Infrastru
cture
Develop
ment in

19ERP ANALYSIS AND IMPLEMENTATION
Africa.
2- Lack
of
standardi
zation in
the
operation
al
activities
The
manufact
uring,
sales and
the
inventory
are not
standardi
zed.
 Lack of
scalabilit
y in the
IT
systems
 Lack of
scalabilit
y in the
IT
systems
High
to
mediu
m
Operat
ions
Distin
ct
 Impleme
ntation
of an
effective
ERP
system
 Proposin
g a
policy of
operatio
nal
standard
s
3- Lack
of
customer
valuation
Potential
loss in
the
customer
base
 Imprope
r
manage
ment of
the
services.
 Insensiti
ve
manufac
turing of
products
High Manag
erial
Vivid  Improvi
ng
policies
for
valuatio
n of
custome
rs
 Decreasin
g the
carbon

20ERP ANALYSIS AND IMPLEMENTATION
emission
and
environm
ental
footprint.
Change Management Plan
The Change Management plan provides activities and roles through which changes could be
manage and control during the stage of execution and control. Changes provide a detail
description for the scope, schedule, plans and budget that could manage the quality, issues,
risk and change (Sammer et al. 2017). In the Change Management Plan, the CEO, BoDs,
employees, manager, customers and stakeholder are involved.
One of the problem with the CRL is that it has an old system of ERP implementation which
need to be change. Change Management plan is crucial for the ERP success. As in the
recommendation section two ERP software are provided of which one of the model will be
used by the ERP system. For the company it is suggested to implement the SAP Business
Suite 4 SAP HANA as the change management model.
The strength of SAP Business Suite 4 SAP HANA is to bring all the data of the enterprise in
to real-time decision making. It will help in making decisions smarter, faster and better. It has
a 360-degree view of the business operations for the integration of data modelling (Siebel et
al. 2018). It accelerates the performance of the business that could reduce the total cost of
ownership.
The weakness of SAP Business Suite 4 SAP HANA is that it takes away the flexibility as
there is no migration for the standard RDBMS. It has not point-in-time recovery (PITR) as

21ERP ANALYSIS AND IMPLEMENTATION
data get deleted accidentally.
4. Overall summary
As the company is growing, there is a need of the standard operations in the sales,
manufacturing and inventory activities. The scalability and flexibility lack the IT systems that
support the growth of the new markets for the coming decades. Today the current systems of
IT have analysed the need of data standardization for the profitability and costs of different
products for the customer. The SAP Business Suite 4 SAP HANA is selected as a new ERO
software for the company to face the challenges. Thus, there will be new implementation of
the ERP system for the company. There have been provided with the change in the plan of
implementation of the ERP system. The risk management table has provided the list of
information about the lack of top management support, standardization in the operational
activities and customer valuation.

22ERP ANALYSIS AND IMPLEMENTATION
5. Recommendations
It is recommended for the company to use the market suggested software namely the two
ERP solutions that are suitable for CLR.
1) SAP Business Suite 4 SAP HANA: It is a new business suite that has been officially
announced by SAP in the year 2015. This is the new technology in the Hardware
which has a massive power of processing. It reimagines the business as S/4HANA is
built natively on SAP HANA. The new SAP S/4HANA successively replaces the old
code line in relation with the new code line. It allows the partners SAP and customer
developer to maximise and explore the benefits of in-memory database technology.
S/4HANA has a built in capabilities with SAP HANA. SAP HANA provide many
application services built in 2-tier model instead of 3-tier model. SAP HANA has got
in-memory engines that are native providing real time data. SAP HANA has a row
store database with full in-memory column which do not support the requirement of
OLAP and OLTP. By using automatic compression data are stored optimally and
manage on different tiers of storage which has some strategies to support data ageing.
2) SAP ECC6: It is the upgraded version for SAP ERP periodically. It stands for
Enterprise Central Component. It is the recent version among the SAP ERP software.
It provides an end-to-end support of the software for the manufacturing businesses. It
helps to determine the SAP components and upgrade the challenges and pitfalls faced
during the process. The SAP ECC6 would make the user aware of the benefits of the
ERP upgrade.
With regard to the finding done of the current situation and the software process that is being
used are selected over here. Among both the software the SAP Business Suite 4 SAP HANA
is chosen and provide to the BoD and CEO.

23ERP ANALYSIS AND IMPLEMENTATION
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business process controls: A pilot implementation of a continuous auditing system at
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Kerzner, H. and Kerzner, H.R., 2017. Project management: a systems approach to planning,
scheduling, and controlling. John Wiley & Sons.
Lam, J., 2014. Enterprise risk management: from incentives to controls. John Wiley & Sons.
May, N., Böhm, A. and Lehner, W., 2017. SAP HANA–The Evolution of an In-Memory
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Pattanayak, A., 2017. SAP S/4HANA Embedded Analytics: An Overview. Journal of
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24ERP ANALYSIS AND IMPLEMENTATION
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