It is important to know what is and what is not an ERP and how a bad implementation of such software will undoubtedly lead to failure (Nordin & Adegoke, 2015) Among its main features are the ability to model and automate most of the basic processes of an organization, from the sales order, to the distribution of the product; The range of functions covered by ERP are: accounting, finance, sales order management, logistics, production and human resources (Tenhil & Hel