Implementation of ERP in an Organisation
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AI Summary
This presentation discusses the implementation of ERP in an organisation, specifically Richards Antiques Imports (RAI). It covers the benefits of ERP systems, general ERP modules, potential ERP systems, and a comparison of ERP modules. The presentation also includes a fit/gap analysis of ERP systems with respect to the current system of RAI and concludes with the best-fitted ERP system for RAI.
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IMPLEMENTATI
ON OF ERP IN
AN
ORGANISATIONName of the Student
Name of the University
Author Note
ON OF ERP IN
AN
ORGANISATIONName of the Student
Name of the University
Author Note
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INTRODUCTION
Richards Antiques Imports (RAI) owned by Richard.
Started business 25 years ago with 50 employees.
At present the business attained a substantial growth in the
commercial market
Company growth resulted in new challenges in the internal
services such as managing customer data, maintaining the
same level of service, tracking the suppliers, purchasing of
items, shipping company details and the delivery dates.
Implementation of an ERP system was vital (Mostaghel et. al.
2015).
To get served with the solutions, Richard attended a workshop
where he learnt about the benefits about the implementation of
an ERP system in a business.
2
Richards Antiques Imports (RAI) owned by Richard.
Started business 25 years ago with 50 employees.
At present the business attained a substantial growth in the
commercial market
Company growth resulted in new challenges in the internal
services such as managing customer data, maintaining the
same level of service, tracking the suppliers, purchasing of
items, shipping company details and the delivery dates.
Implementation of an ERP system was vital (Mostaghel et. al.
2015).
To get served with the solutions, Richard attended a workshop
where he learnt about the benefits about the implementation of
an ERP system in a business.
2
ERP
SYSTEM Enterprise Resource Planning (ERP) is a business process
management software.
It allows organisations to use a system of integrated
applications.
ERP helps in managing and overcoming challenges in
business.
These challenges are mainly in the field of technology,
services and human resources (Lopez and Salmeron
2014).
ERP systems help to bring integrity with by facilitating
different wings of the business with the assistance of its
specific modules.
3
SYSTEM Enterprise Resource Planning (ERP) is a business process
management software.
It allows organisations to use a system of integrated
applications.
ERP helps in managing and overcoming challenges in
business.
These challenges are mainly in the field of technology,
services and human resources (Lopez and Salmeron
2014).
ERP systems help to bring integrity with by facilitating
different wings of the business with the assistance of its
specific modules.
3
GENERAL ERP
MODULES Human Resource (Kähkönen, Smolander and
Maglyas 2017)
Inventory
Sales & Marketing
Purchase
Finance & Accounting
Customer Relationship Management(CRM)
Engineering/ Production
Supply Chain Management (SCM) 4
MODULES Human Resource (Kähkönen, Smolander and
Maglyas 2017)
Inventory
Sales & Marketing
Purchase
Finance & Accounting
Customer Relationship Management(CRM)
Engineering/ Production
Supply Chain Management (SCM) 4
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POTENTIAL ERP
SYSTEMS▪ Microsoft Dynamics – This ERP system was initially developed by the
Great Plains software and was later bought by Microsoft with the modules
covering supply chain, business planning, automated repetitive functions,
cost complexities management visibility to performance factors and
functionality.
▪ Odoo – This ERP system was founded by Fabien Pinckaers in 2005 in
Belgium and was known with the name of TinyERP initially with modules
Enterprise management, Human Resources Management (HRM), Logistics
Management, Accounting & Finance, Customer Relationship Management
(CRM), Project Management and eCommerce Management.
▪ Sage - This ERP system was founded by David Goldman, Paul Muller and
Graham Wylie in 1981 in Newcastle. The modules are Accounting and
Finance, Business Intelligence and Reporting, Customer Service, Purchasing
Management, Manufacturing Management, Sales Management and
Inventory and Warehouse Management
▪ Oracle Netsuite - This ERP system was founded by Evan Goldberg in 1998
in California. The modules are financial management, supply chain
management, order management, production management, warehouse and
procurement (Li, Chang and Yen 2017).
5
SYSTEMS▪ Microsoft Dynamics – This ERP system was initially developed by the
Great Plains software and was later bought by Microsoft with the modules
covering supply chain, business planning, automated repetitive functions,
cost complexities management visibility to performance factors and
functionality.
▪ Odoo – This ERP system was founded by Fabien Pinckaers in 2005 in
Belgium and was known with the name of TinyERP initially with modules
Enterprise management, Human Resources Management (HRM), Logistics
Management, Accounting & Finance, Customer Relationship Management
(CRM), Project Management and eCommerce Management.
▪ Sage - This ERP system was founded by David Goldman, Paul Muller and
Graham Wylie in 1981 in Newcastle. The modules are Accounting and
Finance, Business Intelligence and Reporting, Customer Service, Purchasing
Management, Manufacturing Management, Sales Management and
Inventory and Warehouse Management
▪ Oracle Netsuite - This ERP system was founded by Evan Goldberg in 1998
in California. The modules are financial management, supply chain
management, order management, production management, warehouse and
procurement (Li, Chang and Yen 2017).
5
“ ▪ According to the business
requirements of RAI, the company
needs a detailed account on number
of items purchased, cost, number of
customers and their frequency, busy
periods and profits.
▪ For that the best three ERP systems
will be Microsoft Dynamics, Odoo and
Sage (Chou, Hung and Chang 2013).
▪ These three ERP systems are
purposefully chosen becaause these
three ERP systems make the top list
of the ERP list.
▪ Moreover, these three ERP systems
indulges in meeting the requirements
of the business such as the business
of Richard Antiques and imports.
6
requirements of RAI, the company
needs a detailed account on number
of items purchased, cost, number of
customers and their frequency, busy
periods and profits.
▪ For that the best three ERP systems
will be Microsoft Dynamics, Odoo and
Sage (Chou, Hung and Chang 2013).
▪ These three ERP systems are
purposefully chosen becaause these
three ERP systems make the top list
of the ERP list.
▪ Moreover, these three ERP systems
indulges in meeting the requirements
of the business such as the business
of Richard Antiques and imports.
6
COMPARISON OF ERP MODULES
Microsoft
Dynamics
▪ Manage supply
chain
▪ Business planning
(Tsai et. al. 2012)
▪ Automated
repitititive
functions
▪ Manage cost
complexities
▪ Visibility to
performance
Odoo
▪ Enterprise
management
▪ Human
Resources Managem
ent (HRM)
▪ Logistics
Management
▪ Accounting
& Finance
▪ Customer
Relationship
Management (CRM)
Sage
▪ Accounting and
Finance
▪ Business Intelligence
and Reporting
▪ Customer Service
▪ Purchasing
Management
▪ Manufacturing
Management
▪ Sales Management
▪ Inventory and
Warehouse
7
Microsoft
Dynamics
▪ Manage supply
chain
▪ Business planning
(Tsai et. al. 2012)
▪ Automated
repitititive
functions
▪ Manage cost
complexities
▪ Visibility to
performance
Odoo
▪ Enterprise
management
▪ Human
Resources Managem
ent (HRM)
▪ Logistics
Management
▪ Accounting
& Finance
▪ Customer
Relationship
Management (CRM)
Sage
▪ Accounting and
Finance
▪ Business Intelligence
and Reporting
▪ Customer Service
▪ Purchasing
Management
▪ Manufacturing
Management
▪ Sales Management
▪ Inventory and
Warehouse
7
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▪ Formerly known as Solomon I
(Ruivo et al. 2013)
▪ Originally developed by Great
Plains software in 1981 in
Fargo, North Dakota
▪ Launched its first software in
1993
▪ Primarily focussed on medium
and large sized enterprises
▪ Revenue of $18.6 bn
▪ Based on cloud computing
Place yur screenshot here
8
BACKGROUND OF
MICROSOFT
DYNAMICS
Present logo of Microsoft Dynamics
Source : Internet
(Ruivo et al. 2013)
▪ Originally developed by Great
Plains software in 1981 in
Fargo, North Dakota
▪ Launched its first software in
1993
▪ Primarily focussed on medium
and large sized enterprises
▪ Revenue of $18.6 bn
▪ Based on cloud computing
Place yur screenshot here
8
BACKGROUND OF
MICROSOFT
DYNAMICS
Present logo of Microsoft Dynamics
Source : Internet
▪ Comprises of five primary products
such as Microsoft Dynamics AX,
Microsoft Dynamics GP, Microsoft
Dynamics NAV, Microsoft Dynamics
SL, and Microsoft Dynamics C5.
▪ Aims to provide quality service with
the help of its cloud deployment
services (Rafighi, Farjami and Modiri
2016).
▪ The pricing per user for this ERP
system ranges from the $999 to
$14,999 per month.
▪ The development pannel consists of
several developers that are
developing new services such as the
Place yur screenshot here
9
BACKGROUND OF
MICROSOFT
DYNAMICS
Old logo of Microsoft Dynamics
Source : Internet
such as Microsoft Dynamics AX,
Microsoft Dynamics GP, Microsoft
Dynamics NAV, Microsoft Dynamics
SL, and Microsoft Dynamics C5.
▪ Aims to provide quality service with
the help of its cloud deployment
services (Rafighi, Farjami and Modiri
2016).
▪ The pricing per user for this ERP
system ranges from the $999 to
$14,999 per month.
▪ The development pannel consists of
several developers that are
developing new services such as the
Place yur screenshot here
9
BACKGROUND OF
MICROSOFT
DYNAMICS
Old logo of Microsoft Dynamics
Source : Internet
▪ Microsoft Dynamics will
help to bring in integrity to
the current system of RAI.
▪ It will also with ample data
storage in form of
databases to facilitate the
current system.
▪ The database used is a
typical SQL server database
with the integration of
Microsoft Dynamics.
Place yur screenshot here
1
0
MICROSOFT
DYNAMICS
ARCHITECTURE
Dynamics NAV ERP architecture
Source : Internet
help to bring in integrity to
the current system of RAI.
▪ It will also with ample data
storage in form of
databases to facilitate the
current system.
▪ The database used is a
typical SQL server database
with the integration of
Microsoft Dynamics.
Place yur screenshot here
1
0
MICROSOFT
DYNAMICS
ARCHITECTURE
Dynamics NAV ERP architecture
Source : Internet
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▪ All in one business software
▪ Founded by Fabien Pinckaers
in 2005 in Belgium (Omar and
Gómez 2016)
▪ Formerly known as TinyERP
▪ Primarily focussed on large
enterprises
▪ Uses Python and SQL
▪ Based on SaaS cloud
computing
Place yur screenshot here
1
1
BACKGROUND OF
ODOO
Present logo of Odoo
Source : Internet
▪ Founded by Fabien Pinckaers
in 2005 in Belgium (Omar and
Gómez 2016)
▪ Formerly known as TinyERP
▪ Primarily focussed on large
enterprises
▪ Uses Python and SQL
▪ Based on SaaS cloud
computing
Place yur screenshot here
1
1
BACKGROUND OF
ODOO
Present logo of Odoo
Source : Internet
▪ The network contains more
than 550 certified partners in
more than 120 countries.
▪ The price for one user is $8 per
month.
▪ The release strategies
comprises of a guidelines that
are mainly focussed on the
quality of service (Omar and
Gómez 2016).
▪ The developers of Odoo ERP
are comprised with the skills in
Javascript, Openerp,
HTML, Python, Postgresql, XML
Place yur screenshot here
1
2
BACKGROUND OF
ODOO
Old logo of Odoo
Source : Internet
than 550 certified partners in
more than 120 countries.
▪ The price for one user is $8 per
month.
▪ The release strategies
comprises of a guidelines that
are mainly focussed on the
quality of service (Omar and
Gómez 2016).
▪ The developers of Odoo ERP
are comprised with the skills in
Javascript, Openerp,
HTML, Python, Postgresql, XML
Place yur screenshot here
1
2
BACKGROUND OF
ODOO
Old logo of Odoo
Source : Internet
▪ Odoo will help to bring in
strict surveillance to the
current system of RAI
(Saravanamuthu, Brooke
and Gaffikin 2013).
▪ It will also provide
encryption through its
architecture.
▪ Typically consists a Domain
controller, an Odoo
Authentication Provider and
multiple hosts such as the
end user servers.
Place yur screenshot here
1
3
ODOO ARCHITECTURE
Odoo ERP architecture
Source : Internet
strict surveillance to the
current system of RAI
(Saravanamuthu, Brooke
and Gaffikin 2013).
▪ It will also provide
encryption through its
architecture.
▪ Typically consists a Domain
controller, an Odoo
Authentication Provider and
multiple hosts such as the
end user servers.
Place yur screenshot here
1
3
ODOO ARCHITECTURE
Odoo ERP architecture
Source : Internet
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▪ Formerly known as Sage
ERP Accpac
▪ Founded by David
Goldman, Paul Muller and
Graham Wylie in 1981 in
Newcastle (Ruivo, Oliveira
and Neto 2015)
▪ Launched its first software
in 1984
▪ Primarily focussed on small
and medium sized
enterprises
▪ Revenue of £1,715 M
Place yur screenshot here
1
4
BACKGROUND OF
SAGE
Old logo of Sage
Source : Internet
ERP Accpac
▪ Founded by David
Goldman, Paul Muller and
Graham Wylie in 1981 in
Newcastle (Ruivo, Oliveira
and Neto 2015)
▪ Launched its first software
in 1984
▪ Primarily focussed on small
and medium sized
enterprises
▪ Revenue of £1,715 M
Place yur screenshot here
1
4
BACKGROUND OF
SAGE
Old logo of Sage
Source : Internet
▪ The full price range of Sage ranges
from $150 to $2500 per user
▪ Sage is implemented by users in
more than 120 countries.
▪ There are presently more than
$3000 employees who are working
on the implementation of Sage.
▪ ThisERP system is composed of
categories like the Sage100ERP,
Sage300ERP and Sage X3.
▪ Developers of te Sage primarily
focuses on the quality for which
upgradations of the system takes
place regularly (Lopez and
Salmeron 2014).
Place yur screenshot here
1
5
BACKGROUND OF
SAGE
Present logo of Sage
Source : Internet
from $150 to $2500 per user
▪ Sage is implemented by users in
more than 120 countries.
▪ There are presently more than
$3000 employees who are working
on the implementation of Sage.
▪ ThisERP system is composed of
categories like the Sage100ERP,
Sage300ERP and Sage X3.
▪ Developers of te Sage primarily
focuses on the quality for which
upgradations of the system takes
place regularly (Lopez and
Salmeron 2014).
Place yur screenshot here
1
5
BACKGROUND OF
SAGE
Present logo of Sage
Source : Internet
▪ Sage will help to bring in
flexibility to the current
system of RAI.
▪ It will also provide scalability
to the current system
(Hendricks, Singhal and
Stratman 2007).
▪ The overall composition of the
Sage ERP architecture is
comprised of a standard web
technology, cloud technology,
standard rational databases
and a scripting engine with
Place yur screenshot here
1
6
SAGE ARCHITECTURE
Sage ERP architecture
Source : Internet
flexibility to the current
system of RAI.
▪ It will also provide scalability
to the current system
(Hendricks, Singhal and
Stratman 2007).
▪ The overall composition of the
Sage ERP architecture is
comprised of a standard web
technology, cloud technology,
standard rational databases
and a scripting engine with
Place yur screenshot here
1
6
SAGE ARCHITECTURE
Sage ERP architecture
Source : Internet
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BEST FITTED ERP FOR RICHARD
ANTIQUES IMPORTS (RAI)
All three ERP systems provide significant solutions (Li, Chang and
Yen 2017).
Richard should implement on Sage software for his business.
Although Microsoft Dynamics provides the needs to the
requirements, it is expensive to implement on RAI.
In addition to it Sage provides added advantage to businesses
similar to that of RAI.
Also in comparison to that of the Odoo ERP systems, the Sage ERP
systems also aim to provide supply chain management to the
business of Richard Antiques and Imports. Odoo also contains some
bugs.
The management of the supply chain is very much essential for
attaining sustainability in the business because it comprises of the
involvement of the internal and external stakeholders those who
are the prime assets for growth of the company in the commercial
1
7
ANTIQUES IMPORTS (RAI)
All three ERP systems provide significant solutions (Li, Chang and
Yen 2017).
Richard should implement on Sage software for his business.
Although Microsoft Dynamics provides the needs to the
requirements, it is expensive to implement on RAI.
In addition to it Sage provides added advantage to businesses
similar to that of RAI.
Also in comparison to that of the Odoo ERP systems, the Sage ERP
systems also aim to provide supply chain management to the
business of Richard Antiques and Imports. Odoo also contains some
bugs.
The management of the supply chain is very much essential for
attaining sustainability in the business because it comprises of the
involvement of the internal and external stakeholders those who
are the prime assets for growth of the company in the commercial
1
7
FIT/GAP ANALYSIS OF THE ERP
SYSTMS WITH RESPECT TO THE
CURRENT SYSTEM OF (RAI)
1
8
MICROSOFT
DYNAMICS
ODOO SAGE
As per the requirements
of RAI mentioned earlier,
Microsoft Dynamics is
vast enough to cover
every requirement.
As per the requirements
of RAI mentioned earlier,
Odoo seems to cover
almost all the areas of
deficit .
As per the requirements
of RAI mentioned earlier,
Sage seems to cover all
the areas of deficit.
The ERP modules, apps
and the functionality of
this software will provide
RAI to boost the market
performance (Liu 2015).
Implementation of Odoo
does not meet supply
chain management for
RAI.
The ERP modules and the
functionality of this
software will provide
Richard with his
necessities.
It will also aid in the
company to excel in the
Supply chain
management is a major
It will also aid in the
company growth with
SYSTMS WITH RESPECT TO THE
CURRENT SYSTEM OF (RAI)
1
8
MICROSOFT
DYNAMICS
ODOO SAGE
As per the requirements
of RAI mentioned earlier,
Microsoft Dynamics is
vast enough to cover
every requirement.
As per the requirements
of RAI mentioned earlier,
Odoo seems to cover
almost all the areas of
deficit .
As per the requirements
of RAI mentioned earlier,
Sage seems to cover all
the areas of deficit.
The ERP modules, apps
and the functionality of
this software will provide
RAI to boost the market
performance (Liu 2015).
Implementation of Odoo
does not meet supply
chain management for
RAI.
The ERP modules and the
functionality of this
software will provide
Richard with his
necessities.
It will also aid in the
company to excel in the
Supply chain
management is a major
It will also aid in the
company growth with
CONCLUSION
From the above slides it can be concluded that ERP systems
help to bring in a balance and hence boost the business
organisation.
Several vendors are available in the market among which Sage
ERP is the best fitted ERP for RAI.
Sage aims at enhancing the business performance, mitigating
time complexities and reusing the available resources.
It is also cost effective as compared to other ERP software.
It is inferred from the above discussions that every business
both large and small needs the assistance of the ERP systems.
ERP aims to bring integrity to the present manual system.
It also helps to increase the levels of business performance. 1
9
From the above slides it can be concluded that ERP systems
help to bring in a balance and hence boost the business
organisation.
Several vendors are available in the market among which Sage
ERP is the best fitted ERP for RAI.
Sage aims at enhancing the business performance, mitigating
time complexities and reusing the available resources.
It is also cost effective as compared to other ERP software.
It is inferred from the above discussions that every business
both large and small needs the assistance of the ERP systems.
ERP aims to bring integrity to the present manual system.
It also helps to increase the levels of business performance. 1
9
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REFERENCES
Chou, S.W., Hung, I.H. and Chang, Y.C., 2013. Understanding the antecedents of ERP Implementation success-The Perspective of Knowledge
Transfer. Asia Pacific Management Review.
Hendricks, K.B., Singhal, V.R. and Stratman, J.K., 2007. The impact of enterprise systems on corporate performance: A study of ERP, SCM, and CRM
system implementations. Journal of operations management, 25(1), pp.65-82.
Kähkönen, T., Smolander, K. and Maglyas, A., 2017. Lack of integration governance in ERP development: a case study on causes and
effects. Enterprise Information Systems, 11(8), pp.1173-1206.
Li, H.J., Chang, S.I. and Yen, D.C., 2017. Investigating CSFs for the life cycle of ERP system from the perspective of IT governance. Computer
Standards & Interfaces, 50, pp.269-279.
Liu, C.H., 2015. A Conceptual Framework of Analytical CRM in Big Data Age. International Journal of Advanced Computer Science and
Applications, 6(6), pp.194-152.
Lopez, C. and Salmeron, J.L., 2014. Dynamic risks modelling in ERP maintenance projects with FCM. Information Sciences, 256, pp.25-45.
Morris, M.G. and Venkatesh, V., 2010. Job characteristics and job satisfaction: understanding the role of enterprise resource planning system
implementation. Mis Quarterly, pp.143-161.
Mostaghel, R., Oghazi, P., Beheshti, H.M. and Hultman, M., 2015. Strategic use of enterprise systems among service firms: Antecedents and
consequences. Journal of Business Research, 68(7), pp.1544-1549.
Omar, K. and Gómez, J.M., 2016, November. A selection model of ERP system in mobile ERP design science research: Case study: Mobile ERP
usability. In Computer Systems and Applications (AICCSA), 2016 IEEE/ACS 13th International Conference of (pp. 1-8). IEEE.
Paper, D., Tingey, K.B. and Mok, W. 2003, The relation between BPR and ERP systems: a failed project, Annals of Cases on Information Technology, 5,
pp. 45-62.
Rafighi, M., Farjami, Y. and Modiri, N., 2016. Assessing component based ERP architecture for developing organizations. International Journal of
Computer Science and Information Security, 14(1), p.72.
Ruivo, P., Johansson, B., Oliveira, T. and Neto, M., 2013. Commercial ERP systems and user productivity: A study across European SMEs. Procedia
Technology, 9, pp.84-93.
Ruivo, P., Oliveira, T. and Neto, M., 2015. Using resource-based view theory to assess the value of ERP commercial-packages in SMEs. Computers in
Industry, 73, pp.105-116.
Saravanamuthu, K., Brooke, C. and Gaffikin, M., 2013. ERP and precautionary ethics: harnessing critical thinking to engender sustainability. Journal
2
0
Chou, S.W., Hung, I.H. and Chang, Y.C., 2013. Understanding the antecedents of ERP Implementation success-The Perspective of Knowledge
Transfer. Asia Pacific Management Review.
Hendricks, K.B., Singhal, V.R. and Stratman, J.K., 2007. The impact of enterprise systems on corporate performance: A study of ERP, SCM, and CRM
system implementations. Journal of operations management, 25(1), pp.65-82.
Kähkönen, T., Smolander, K. and Maglyas, A., 2017. Lack of integration governance in ERP development: a case study on causes and
effects. Enterprise Information Systems, 11(8), pp.1173-1206.
Li, H.J., Chang, S.I. and Yen, D.C., 2017. Investigating CSFs for the life cycle of ERP system from the perspective of IT governance. Computer
Standards & Interfaces, 50, pp.269-279.
Liu, C.H., 2015. A Conceptual Framework of Analytical CRM in Big Data Age. International Journal of Advanced Computer Science and
Applications, 6(6), pp.194-152.
Lopez, C. and Salmeron, J.L., 2014. Dynamic risks modelling in ERP maintenance projects with FCM. Information Sciences, 256, pp.25-45.
Morris, M.G. and Venkatesh, V., 2010. Job characteristics and job satisfaction: understanding the role of enterprise resource planning system
implementation. Mis Quarterly, pp.143-161.
Mostaghel, R., Oghazi, P., Beheshti, H.M. and Hultman, M., 2015. Strategic use of enterprise systems among service firms: Antecedents and
consequences. Journal of Business Research, 68(7), pp.1544-1549.
Omar, K. and Gómez, J.M., 2016, November. A selection model of ERP system in mobile ERP design science research: Case study: Mobile ERP
usability. In Computer Systems and Applications (AICCSA), 2016 IEEE/ACS 13th International Conference of (pp. 1-8). IEEE.
Paper, D., Tingey, K.B. and Mok, W. 2003, The relation between BPR and ERP systems: a failed project, Annals of Cases on Information Technology, 5,
pp. 45-62.
Rafighi, M., Farjami, Y. and Modiri, N., 2016. Assessing component based ERP architecture for developing organizations. International Journal of
Computer Science and Information Security, 14(1), p.72.
Ruivo, P., Johansson, B., Oliveira, T. and Neto, M., 2013. Commercial ERP systems and user productivity: A study across European SMEs. Procedia
Technology, 9, pp.84-93.
Ruivo, P., Oliveira, T. and Neto, M., 2015. Using resource-based view theory to assess the value of ERP commercial-packages in SMEs. Computers in
Industry, 73, pp.105-116.
Saravanamuthu, K., Brooke, C. and Gaffikin, M., 2013. ERP and precautionary ethics: harnessing critical thinking to engender sustainability. Journal
2
0
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