Implementation of ERP in an Organisation

IMPLEMENTATI
ON OF ERP IN
AN
ORGANISATIONName of the Student
Name of the University
Author Note

INTRODUCTION
 Richards Antiques Imports (RAI) owned by Richard.
 Started business 25 years ago with 50 employees.
 At present the business attained a substantial growth in the
commercial market
 Company growth resulted in new challenges in the internal
services such as managing customer data, maintaining the
same level of service, tracking the suppliers, purchasing of
items, shipping company details and the delivery dates.
 Implementation of an ERP system was vital (Mostaghel et. al.
2015).
 To get served with the solutions, Richard attended a workshop
where he learnt about the benefits about the implementation of
an ERP system in a business.
2

ERP
SYSTEM Enterprise Resource Planning (ERP) is a business process
management software.
 It allows organisations to use a system of integrated
applications.
 ERP helps in managing and overcoming challenges in
business.
 These challenges are mainly in the field of technology,
services and human resources (Lopez and Salmeron
2014).
 ERP systems help to bring integrity with by facilitating
different wings of the business with the assistance of its
specific modules.
3

GENERAL ERP
MODULES Human Resource (Kähkönen, Smolander and
Maglyas 2017)
 Inventory
 Sales & Marketing
 Purchase
 Finance & Accounting
 Customer Relationship Management(CRM)
 Engineering/ Production
 Supply Chain Management (SCM) 4

POTENTIAL ERP
SYSTEMS▪ Microsoft Dynamics – This ERP system was initially developed by the
Great Plains software and was later bought by Microsoft with the modules
covering supply chain, business planning, automated repetitive functions,
cost complexities management visibility to performance factors and
functionality.
▪ Odoo – This ERP system was founded by Fabien Pinckaers in 2005 in
Belgium and was known with the name of TinyERP initially with modules
Enterprise management, Human Resources Management (HRM), Logistics
Management, Accounting & Finance, Customer Relationship Management
(CRM), Project Management and eCommerce Management.
▪ Sage - This ERP system was founded by David Goldman, Paul Muller and
Graham Wylie in 1981 in Newcastle. The modules are Accounting and
Finance, Business Intelligence and Reporting, Customer Service, Purchasing
Management, Manufacturing Management, Sales Management and
Inventory and Warehouse Management
▪ Oracle Netsuite - This ERP system was founded by Evan Goldberg in 1998
in California. The modules are financial management, supply chain
management, order management, production management, warehouse and
procurement (Li, Chang and Yen 2017).
5

“ ▪ According to the business
requirements of RAI, the company
needs a detailed account on number
of items purchased, cost, number of
customers and their frequency, busy
periods and profits.
▪ For that the best three ERP systems
will be Microsoft Dynamics, Odoo and
Sage (Chou, Hung and Chang 2013).
▪ These three ERP systems are
purposefully chosen becaause these
three ERP systems make the top list
of the ERP list.
▪ Moreover, these three ERP systems
indulges in meeting the requirements
of the business such as the business
of Richard Antiques and imports.
6